Job Listings

Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate auto damage appraisal professionals. As a Field Auto Damage Appraiser, you will be completing quality appraisals of damaged vehicles, in the field, to restore vehicles to their pre-damage condition. You will complete moderate to higher complexity claims within assigned authority limits. Daily expectations include originals, total loss opinions, auto body shop, independent adjuster appraisal re-inspections, and supplemental appraisals. You will provide Best-In-Class service to our internal and external customers. There are many moving pieces you will manage. You need to have strong analytical, organizational and multi-tasking skills, and be a time management expert. We look for people who are creative, love problem solving, and have a passion for helping others. Your job involves speaking to and engaging customers who have just been in an accident and need your help, this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated! With ample growth opportunities, you are in-charge of your future. We are offering a sign-on bonus of up to $5,000!  This position is located in Westchester, NY Territory Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory.  Auto Damage Appraisal Licensing and Certification are required. Responsibilities: - An Empathetic Service Professional: When a claim is received, you skillfully use your customer centricity skills to confidently assure our customers that you are there to guide them through the process. - A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. - A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. - A Problem Solver: Integrity is in your nature and critical thinking is part of your decision-making process. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. - Using multiple software systems and claims best practices, you will prepare itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. - You will provide technical advice on vehicle repair, parts costs, garage expertise and opinions on specific damages. - You will complete auto body shop, independent re-inspections, and supplements as warranted to verify damage or confirm repairs are completed. - You will resolve disagreements and negotiate with auto body shops, Independent Adjusters, claimants and policyholders and assist claims management in the resolution of complaints and evaluate claims for potential fraud or subrogation. - May be called upon for catastrophe duty

Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims with varying complexity and perils. Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory Responsibilities:   - Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. Reviews and utilizes financial statements to adjust moderately sized business interruption losses. - Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure. - Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary. - Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes. - Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim. - Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate. - Meet time requirements of the policy and fair claims handling practices. - Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability. - Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made. - May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel. - Will be called upon for catastrophe duty.

Depending on experience this position can be hired at different Underwriting Levels   For an assigned book of the largest and most complex commercial Property accounts, responsible for developing, growing, and maintaining a profitable, diversified book of business through marketing, effective underwriting decision making, mutually beneficial agent/brokers relationships, strong market-facing leadership presence, and application of underwriting tools, systems, and expert resources. Has responsibility for business results of their assigned lines. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee. Contributes to projects as a thought leader the goals of the company.   - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Key Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Key Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Key Agents/Brokers. - Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to preferred brokers to market and cross market. Provides input to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates multiple areas of expertise and provides regular updates to other underwriters. - Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.

Advance your career Liberty Mutual Insurance - A Fortune 100 Company   Under limited supervision, our Construction Technical Consultant, Risk Control provides consulting services, within a specialty area for a broad range of products/services. Consultants conduct extensive research, data collection and evaluation and analysis in order to make recommendations to control customer's source of risk, loss and/or costs.    Please Note: This position is eligible to be hired at differed levels depending on experience.      Responsibilities:      - Construction area of expertise preferred.  - Risk Selection: Partnering with UW & Distribution to adequately provide an opinion of risk to meet profitability objectives through pre-bind and renewal risk assessments.  Develop strategies and influence stakeholder to reduce total cost of risk.    - Account Service: Work with customer stakeholders to provide comprehensive risk control services and assists in meeting customer key performance indicators.  Including a deep understanding of customer operations and the industry exposures in order to develop strategies to mitigate risk.   - Leadership:  Having the ability to cross collaborate, innovate, influence and inspire those around them to meet a common goal.  This includes mentoring and coaching, owning personal and career growth aspirations.  - Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product, service delivery, in a collaborative way that provides consistent innovation.   - Relationship Building:  Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer in order to impact business objectives.      Key Capabilities and Characteristics:  - Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.   - Able to adapt to changing and competing priorities demonstrating resilience and flexibility.  - Demonstrates personal energy, stamina and discretionary effort.  - Works with a sense of urgency and handles setbacks/feedback with a growth mindset.  - Strong collaboration skills and commitment to continuous improvement.  - Ability to develop and maintain relationships with customers, peers, and industry contacts.  - Capacity to become trusted advisor and partner with the customer.  - Effective interpersonal, oral and written communication skills.  

Construction experience preferred. Provides moderately complex consultative services to an assigned group of customers within a specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.   Depending on experience this position can be hired at various Consultant levels.  - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. - Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. - Provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants. - At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services. - Participates in actively acquiring and retaining profitable business. - Identifies new business opportunities for RC services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. - Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.

Construction and Ergonomics experience preferred. Provides moderately complex consultative services to an assigned group of customers within a specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.   Depending on experience this position can be hired at various Consultant levels.  - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. - Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. - Provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants. - At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services. - Participates in actively acquiring and retaining profitable business. - Identifies new business opportunities for RC services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. - Enhances Liberty Mutual`s leadership position in the safety field and increases brand awareness by developing a network of contacts.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.   We encourage you to apply and bring your expertise if you’re a: - Engaged legal professional: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings, representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.

Depending on experience this position can be hired at different Underwriting Levels   Seeking a highly motivated individual with good analytical and sales skills for a Miscellaneous Professional Liability Underwriting Officer position with a focus on the wholesale distribution channel. Under general supervision, contributes to the growth and profitability of assigned specialty product line(s) through marketing, underwriting and managing of the MPL product. Some risks may require special handling or unusual coverages, including manuscript policy development. Travel to take client meetings and broker meetings. Demonstrates functional technical knowledge of underwriting concepts, practices, procedures and techniques to include coverage issues, product lines, marketing, relevant systems, and competition in the market place. Miscellaneous Professional Liability Underwriters contribute to the growth and profitability of assigned specialty product line(s) through marketing, underwriting and managing of products and services of moderate risks. Works within defined limits and authorities on assignments of moderate complexity. Some risks may require special handling or unusual coverages. Demonstrates functional technical knowledge of underwriting concepts, practices, procedures and techniques to include coverage issues, product lines, marketing, relevant systems, and competition in the marketplace. Responsibilities: - Establishes and maintains relationships to facilitate marketing of LIU products and services to the brokerage community. - Makes independent sales calls to market and cross market. - Underwrites targeted new and renewal business of complex accounts by reviewing and analyzing insured's (or prospective insured's) loss history, financials, and other pertinent information. - Provides significant input to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. - May review, evaluate and recommend modifications to underwriting guidelines. - Communicates with other product line underwriters and claims analysts in order to provide top level customer service. - Reviews and negotiates policy terms and conditions. - Assists other members of the department including Underwriters, Associate Underwriters in product line and/or technical knowledge and development. - Overseeing the Midwest, South Central and West regions - Performs related duties as requested to include, report preparation, presentations, and special projects to assist in ensuring the success of the product line unit.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within city limits of Billings, MT in order to be successful within the role, candidates should live within a 20 mile radius or very close to.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

We are looking for an energetic and creative Product Owner to join an Agile team to lead the Global Risk Solutions (GRS) Financial Systems change management process. You will partner with an agile squad and junior product owners in innovative projects that will help drive enhancements and help expand our capabilities to GRS Finance leaders over the globe!   As a member of the Agile team, the Product Owner represents the voice of the customer and the organization through the delivery of business value. This person works closely with finance stakeholders (business and technology), including GRS leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. This person understands customers` problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work. The Product Owner is the team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value to the customer through the lens of the portfolio. This person collaborates with squads/teams, technologies and architects across portfolios to develop a deep understanding of the technologies and systems they support.   This position will offer a hybrid work model out of either our Boston, MA office or the Portsmouth, NH office   Responsibilities:  - Collaborates to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area. - With the squad/team, collaboratively accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity. - Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. - Sets priorities and actively participates in squad/team planning. Collaborates with other Product Owners to set priorities for portfolio monthly CM and quarterly COE planning. - Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in squad/team demos, retrospectives, and all other ceremonies. - Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. - Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently. - Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with?desired outcomes reporting on feasibility considerations or other aspects of unplanned potential changes. - Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio. - Collaboratively builds the squad/team product roadmap, contributes to strategy inputs from stakeholders. May contribute to program/portfolio level planning. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities. - Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.). - Leads customer-driven design and usability testing for the squad/team. Collaborates on data analysis and user acceptance testing across the portfolio. Ensures a well-positioned product through market & industry analysis.

Job Summary  The Principal Cybersecurity Engineer is an experienced role within the Liberty Mutual Cyber Security Operations Center reporting to the Director of the Cyber Security Operations Center and is responsible for identifying and delivering capabilities to enable the incident response lifecycle for strategic and operational teams. A successful candidate will work cross functionally to drive and deliver capabilities to improve the overall incident response lifecycle.   Job Responsibilities Designing and implementing: The Cybersecurity Engineer is responsible for designing and implementing security systems that protect an organization's digital assets. This includes firewalls, intrusion detection and prevention systems, and access control systems. Supporting compliance and security audit requests: Cybersecurity Engineers are responsible for supporting security audits requests and working with other teams to develop and implement solutions to mitigate those risks. Developing security policies and procedures: The Cybersecurity Engineer is responsible for developing and maintaining security policies and procedures that govern how the organization's assets are accessed and used. Responding to security incidents: Cybersecurity Engineers are responsible for responding to security incidents and supporting the industry standard incident response lifecycle. Managing CSOC security tools: Cybersecurity Engineers assist to support the organization's security infrastructure & tools. They ensure that these systems are up to date and properly configured to protect against emerging threats. Staying up to date with industry trends & capabilities: The Cybersecurity Engineer is required to stay up to date with the latest security threats and developments in the industry. This includes attending conferences, reading industry publications, and participating in online communities to stay informed about emerging threats and new security technologies. Coach and mentor junior team members to enhance and mature capabilities and team processes. Utilize data-driven approach: Contribute to reporting on the team’s operational metrics and KPIs. Serve as a Lead Responder on a global cybersecurity incident response team with a periodic on-call requirement.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Please note: Location is flexible within the Northeast Territory.   Liberty Mutual Surety™ has an excellent opportunity for a Bond Manager with our Surety Plus team for the Northeast region.    In this role, you will be responsible for managing a team servicing the surety needs of customers within an assigned territory for our Small to Mid-sized contract book and generating consistent PTOI earnings. This includes preparing the budget and business plans, marketing, underwriting, training, and monitoring regional business portfolio, and coordinating management and administrative functions within the regional territory. You are also accountable for meeting new business target, premium & expense budgets and PTOI target goals as assigned.     Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.   Responsibilities: - Manage assigned staff and expenses to meet business and career objectives as well as the small-mid contract product line development, generating consistent PTOI and growth with profit being the primary objective. Prepare the budget and business plans, expense management, reporting, etc. as appropriate, and coordinates and monitors the implementation of the annual business plans of each of the offices or multi-state territory within area of responsibility. Participates in annual & strategic business planning process of Surety.  - May delegate supervisory responsibilities as appropriate but remains accountable for ultimate management of book. Manage field surety underwriter activities with regards to establishing and executing marketing/ production efforts for assigned territories and assist underwriters with respect to technical underwriting issues, meetings with agents, contractors and others, as necessary. - Initiates and monitors visits to producers and clients to promote marketing programs/activities and obtain necessary underwriting data. Develop new business and retain existing accounts.  Cultivate business relationships through industry related organizations to enhance the image of the Company and to promote marketing effectiveness. - Continually monitors quality of performance of staff by utilization of a variety of tools, including but not limited to personal observation, surveys, underwriting information, financial files & communicating with customers. Identifies problems & implements corrective action.                                            Ultimately responsible for ensuring that new underwriters are trained and/or supported by experienced underwriters with respect to technical underwriting issues, meetings with agents, accounts, etc., and that those enrolled in the Surety Underwriting Development Program complete all aspects of the curriculum. Ensures underwriting staff receives assigned training as appropriate. - Manage evaluations and recommendations of credit levels provided to all customers and assist underwriters to properly evaluate and select credit risks while actively participating in major underwriting decisions on all risks. Ensures that risks pursued and that new and existing accounts/principals continue to meet underwriting guidelines and standards for credit worthiness. Manages the portfolio book of business with responsibility for servicing the surety needs of customers. Oversees, as a resource, acquisitions of new business and portfolio management. - Manages all marketing and acquisition efforts of staff within territory to secure new business targets/goals. Manages portfolio, profitability, risk mitigation, growth strategies, metrics for specific accounts and overall book of business, and the servicing of the most complex risks associated with the field office. - Monitors utilization, compliance, and accuracy of Surety system applications for underwriting, marketing and accounting needs of assigned territory. Monitors claims activities and partners with aligned claims handlers as required. - Hiring, training and other performance office management functions including ongoing and annual review, regular 1:1, and coaching activities. Develops individual performance objectives and development plans and insures alignment with business objectives.  Appraises and evaluates team and individual performance and makes compensation recommendations. - Special projects as assigned.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The field property claims adjuster will be traveling to insured homes within the Belleville, IL area. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Responsible for the implementation of technology by engineering clear, comprehensive and integrated data solutions which support business plans and long-term strategies. Consults on the most complex data architecture and data models to improve quality, reliability, and efficiency of data. Provides leadership in reviewing the velocity of the team, presenting continuous improvement opportunities for improved product/team performance. Responsibilities - Consults on designing and developing programs and tools to support ingestion, curation and provisioning of highly complex enterprise data to achieve analytics, reporting, and data science. - Involved in and contributes to development and enhancement of solutions for gaps. - Responsible for designing and building highly complex data models and data architecture that improve accessibility, efficiency, governance and data quality that directly impact business results. - Understands and develops business process improvements that address the most complex technology gaps within a single business process. - Develops technology enabled recommendations to address gaps within a single business process. - Proactively identifies potential impact on business strategy and recommends potential solutions as necessary. - Documents existing processes, organizational structures, architectures and external systems. - Consults on the appropriate tools to prepare deliverables; participates in the development of tools and methodologies and adapts them to the organization environment. - Manages peer to peer relationships, with colleagues, vendors and external contractors, including offshore functions. Assists with development and execution of cutover plans for simple processes. - Assists in post-implementation support, resolving issues and raising defects to appropriate level. - Executes transition plan for area of responsibility to the appropriate resource for each phase of the project or initiative. - Transitions the knowledge sharing and transfers ownership to other resources or teams for key deliverables and business processes across a module.

Provides moderately complex consultative services to an assigned group of customers within the construction and property specialty areas. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.   Depending on experience this role can be hired at various consultant levels.  - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. - Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. - Provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants. - At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services. - Participates in actively acquiring and retaining profitable business. - Identifies new business opportunities for risk control services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. - Enhances Liberty Mutual`s leadership position in the safety field and increases brand awareness by developing a network of contacts.

Are you passionate about Data and Cloud Technology? Are you intrigued by Investments and Finance? Do you want to join an Innovative Team with a start-up mindset and fortune 100 stability? If Yes, there’s a place at Liberty Mutual Investments for you!      The Sr. Data Engineer in Investment Finance and Operations Technology team will - You will possess a hardworking "can-do" mindset with focus on the collective success of the scrum team to iteratively deliver high quality products to enable the investments business. - Collaborates with the Product Owner, Scrum Master, Subject Matter Experts and Development team to define and analyze user stories tracked in Jira. - Collaborate in design, development, and implementation of software/data solutions for LMI Tech using modern cloud native, API first technology stack. - Mentor new or junior team members and participate in code reviews. - Collaborate with development team in building Innovative, API first, cloud native solutions using AWS platform, Snowflake, Snaplogic, Power-BI/Dash, Python, Rest API etc. - Continually enhance full delivery pipeline through automation, expanded yet increasingly efficient test coverage, ultimately optimizing time-to-market and quality - Participate in innovation in the team through continuous learning and building Prototyping complex, cross platform business solution    

Liberty Mutual Surety™ is currently recruiting for a Senior Surety Underwriter to join our Surety Plus team in our Central Region.   As a Surety Underwriter you will market, underwrite, and service independent agents, brokers, and contract surety accounts within an assigned territory. Using your excellent rapport building skills, you will build and maintain positive relationships and will market to your territory focusing on relationship building rather than transactional sales.   You will also use your business and financial acumen to perform primary credit underwriting and financial/risk analysis, provide recommendations, and make decisions on new and existing accounts. This is an excellent opportunity for an experienced and self-motivated surety professional looking to grow their career with a top surety company that focuses on its employees and customers first.   Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.  Responsibilities:  - Meets with agents and brokers from assigned customer base/territory to solicit business/submissions via marketing efforts and educate agency representative(s) on Liberty Mutual Surety policies, procedures, appetite, and requirements.   Act in a consultative capacity and discuss/review agency accounts and performance. - Underwrites new and existing account submissions utilizing underwriting authority granted by Chief Underwriting Officer.  May handle most complex accounts based on level of role.  Makes thorough evaluations and assessments of a customer’s financial, technical, organizational, and management capacities, past experience, desired objectives as well as a subjective judgment of character, normally based upon data/insights.  In many cases, will meet with client to facilitate above assessments. - Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of the account and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate  - Develop/maintain strong relationships with agents/brokers and oversee a book of Small to Mid-sized Contract Surety business within defined territory. Meets production, marketing, and profitability goals as set by manager and assist in developing marketing plan. - Stay abreast of Liberty Mutual Surety product lines and identify cross-selling opportunities with agent, engaging/referring appropriate parties as necessary. - Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/work flow issues, within framework of Surety policies and procedures. - Monitor an existing book of business from an underwriting standpoint.  Continuously evaluates the qualitative characteristics of the business (new and existing) as assigned.  Examples include utilization of self-audit programs, financial ratio analysis report.  Makes recommendations to Manager for proper lines of authority to be submitted to Home Office.  Monitors and controls utilization of such lines to ensure compliance with guidelines. - May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses.  Coordinate and surface issues to more Home Office staff and Bond Managers. - Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. - In connection with credit recommendations which tend to fall outside of normal underwriting standards, applies sound reason and business logic to reach decision as authorized.  Effectively documents such logic in file and communicates to more senior Home Office and Field underwriting staff, as necessary. - Provide direction for topics to be addressed in meetings with agents, customers and others, as necessary. - Prepare and implement instructions for administering work flows and accounting/billing issues to service unique situations. - May mentor more junior staff based on level. - Performs special projects and other duties as assigned. - This will be a Hybrid role with shared time between our Small to Mid Dept. and Vista Surety Dept.

This role will be based in our Boston, MA headquarters office working a hybrid schedule.   About the Team   The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 45,000 employees in 900 offices worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our CEO, President of Distribution, Chief Strategy Officer, Chief Marketing Officer, and Senior Vice President of Product.   This is a great opportunity for an energetic individual to join a vibrant, high performance and tight-knit team environment that will be front and center in driving change across the enterprise.    The Details   We’re in search of intellectually curious, creative, driven individuals with proven experience to apply the management consulting toolkit as part of an energetic and high-impact team.    As a Senior Manager II, you’ll operate in an engagement manager capacity supporting an experienced Managing Director lead a tight-knit consulting team that will collectively advise Liberty Mutual’s senior executives in making key strategic decisions. Projects are typically in the areas of strategy development, growth strategy, organizational design & operating model, innovation, or business transformation, and typically run for 2-5 months.   You’ll develop key relationships with leaders and executives across the organization and communicate with senior leadership to influence and galvanize the organization into action.   Your responsibilities will include: - Deciphering strategic issues faced by the client and the role of your team in addressing those issues - Drafting project proposals, designing work plans, and overseeing key pieces of analysis to lead the team towards high-quality strategic output - Crafting compelling storylines that clearly articulate findings, insights, and recommendations - Building and owning relationships with key client stakeholders - Directing team and client stakeholders towards consensus points and gaining buy-in - Communicating with senior leadership to influence and drive the organization to action - Supporting the development and coaching of Associate Consultants, Senior Associate Consultants, and recent MBA graduates - Utilizing adept mentoring, coaching, and influencing skills to inspire others and resolve challenging relationship management situations, collaborating on approaches with the Managing Director - Contributing to CS&R initiatives such as recruiting, talent development, culture building and engagement, or alumni engagement Your compensation will include: - Base salary: $160,000-$190,000 (based upon level of experience and education) - Annual short term incentive bonus target: 20%

This role will be based in our Boston, MA headquarters office working a hybrid schedule. Advance Your Career at Liberty Mutual Insurance - A Fortune 100 Company   About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 45,000 employees in 900 offices worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective. Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our CEO, President of Distribution, Chief Strategy Officer, Chief Marketing Officer, and Senior Vice President of Product. This is a great opportunity for an energetic individual to join a vibrant, high performance and tight-knit team environment that will be front and center in driving change across the enterprise.   The Details We’re in search of intellectually curious, creative, and driven individuals with proven experience applying the management consulting toolkit in leading energetic and high-impact project consulting teams. As a Managing Director, you will lead tight-knit consulting teams that will collectively advise Liberty Mutual’s senior executives in making key strategic decisions. You will intake, scope and design, and lead projects end-to-end, typically in the areas of strategy development, growth strategy, organizational design & operating model, innovation, or business transformation. Through your project work, you will develop key relationships with senior leaders and executives across the organization. You will also serve on the CS&R Leadership Team and will be responsible for leading one of the key initiatives that enable CS&R’s continued success such as recruiting, talent development, and management of our alumni network. You will also be instrumental in fulfilling a key aspect of CS&R’s mission as a top feeder of strategic talent for Liberty Mutual, by coaching, mentoring, and championing the careers of your ~4 direct reports.   Your responsibilities will include: - Intaking strategic challenges faced by your internal clients (Liberty Mutual senior executives) and harnessing your project team to translate into actionable, strategic recommendations to address those issues - Overseeing the development of project proposals, work plans, primary and secondary research, and qualitative and quantitative analysis - Crafting compelling storylines that clearly articulate findings, insights, and recommendations - Building and owning relationships with key client stakeholders as a trusted advisor - Directing and galvanizing team and client stakeholders towards consensus points and gaining buy-in - Communicating with senior leadership to influence and drive the organization to action - Managing and mentoring Associate Consultants, Senior Associate Consultants, and Senior Managers, including serving as the line manager for ~4 direct reports - Utilizing adept mentoring, coaching, and influencing skills to inspire others and resolve challenging relationship management situations, collaborating on approaches with the Senior Vice President of CS&R - Owning business development relationships with key stakeholders across the organization to source new CS&R projects - Leading CS&R initiatives such as recruiting, talent development, culture building and engagement, or alumni engagement Your compensation will include: - Base salary: $200,000-$250,000 (based upon level of experience and education) - Annual short term incentive bonus target: 25%

Overview:  At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.   We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.   Do you have the skills - and drive - to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a senior software engineer at Liberty Mutual, you’ll apply your talents in an agile environment that has the creative energy of a start-up - and the full backing and comprehensive benefits of a Fortune 100 company.   Responsibilities: - Collaborative partner: Working with our GRM US Tech team of scrum masters, product owners and fellow engineers, you’ll tackle technical challenges and ensure quality as we move from legacy technologies to next-generation applications - Comprehensive problem-solver: As you manage the end-to-end development of software products, you’ll analyze issues at the system level and handle any complications that arise by implementing effective solutions - Skilled technical engineer: You’ll document and lead the implementation of technical features, improvements and innovations - Forward thinker: Simply fixing the problem isn’t enough; using your proactive mindset and initiative, you’ll continually look for ways to improve performance, quality and efficiency Qualifications: - Bachelor's Degree in technical discipline preferably computer science or software development. - Generally 4+ years of professional development experience. - Moderate knowledge of IT concepts, strategies, methodologies, architectures and technical standards. - Excellent analytical, problem solving, and communication skills. - Experience with layered system architectures and layered solutions; understanding of shared software concepts. - Experience developing cloud-hosted, responsive, single page web applications using JavaScript, HTML5, CSS3. - High proficiency with client- side JavaScript frameworks (preferably React/Redux), server side frameworks (preferably NodeJS) and NoSQL databases (preferably MongoDB) - Experience working with agile methodologies (Scrum, Kanban, XP) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Test Engineers)  - Ideally familiar with Design Thinking, Behavior and Test-Driven Development - Experience with Unit Testing frameworks (e.g., Junit, Mockito). - Experience with cloud services such as Amazon Web Services is a strong plus. - Experience integrating with and managing microservices exposed via SOAP and/or REST APIs including development and support of Java services a strong plus.   Benefits: -  We value your hard work, integrity and commitment to positive change. In return for your service, it’s our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Depending on experience this position can be hired at different Underwriting Levels This is a hybrid role supporting the states of Florida and Georgia    Liberty Mutual is currently looking for an Underwriting Specialist within our Middle Market underwriting team. You will be responsible for developing, growing, and maintaining a profitable, diversified book of business through marketing, effective underwriting decision making, mutually beneficial agent/brokers relationships, strong market-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee. Participates in regular projects that further the goals of the company.  You will primarily write property, casualty, general liability, workers compensation, and auto liability for all program structures.   - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. - Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. - Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.

This role will look to build out a robust and effective threat modeling practice. Represents the voice of the customer and the organization through the delivery of business value. Works closely with global stakeholders (business and technology), including executive leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. Understands customers' problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work for the organization. The Product Owner is the team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value for the customer through the lens of the organization. Collaborates with squads/teams, technologists, and architects across the organization to develop a deep understanding of the technologies and systems they support.   Key skills for success - Expert knowledge of threat modeling methodologies - Experience in secure software development practices (familiar with OWASP and application vulnerability remediation strategies) - Experience in cloud technologies and secure cloud practices - Passion for ensuring secure software development and sharing that message with others - Organized and able to influence others through the use of effective presentations   Responsibilities - Accountable for collaboratively creating product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates the vision as a product strategy to their squad/team and other squads/teams outside their portfolio & functional area as well as executive leadership. - With the squad, accountable for developing and achieving product level KPIs. Manages product(s) with high degree of strategy, scope, and complexity. - Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. - Sets priorities and actively participates in squad/team quarterly planning. Contributes to priorities for and actively participates in portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. - Participates in squad/team demos, retrospectives, and all other ceremonies. - Works daily with the agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. - Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. - Monitors and maintains the product health.?Designs additional monitoring to support enhanced understanding of product health. Proactively monitors impact of their product on others in the ecosystem. - Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. 1 - Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio. Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio.

Liberty Mutual Surety™ is currently recruiting for a Surety Underwriter to join our Surety Plus team in Charlotte, NC.   As a Surety Underwriter you will market, underwrite, and service independent agents, brokers, and small to mid-sized contract surety accounts within an assigned territory. Using your excellent rapport building skills, you will build and maintain positive relationships and will market to your territory focusing on relationship building rather than transactional sales.   You will also use your business and financial acumen to perform primary credit underwriting and financial/risk analysis, provide recommendations, and make decisions on new and existing accounts. This is an excellent opportunity for an experienced and self-motivated surety professional looking to grow their career with a top surety company that focuses on its employees and customers first.   Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world’s largest globally Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.      Responsibilities:  - - Meets with agents and brokers from assigned customer base/territory to solicit business/submissions via marketing efforts and educate agency representative(s) on Liberty Mutual Surety policies, procedures, appetite, and requirements.   Act in a consultative capacity and discuss/review agency accounts and performance. - Underwrites new and existing account submissions utilizing underwriting authority granted by Chief Underwriting Officer.  May handle most complex accounts based on level of role.  Makes thorough evaluations and assessments of a customer’s financial, technical, organizational, and management capacities, experience, desired objectives as well as a subjective judgment of character, normally based upon data/insights.  In many cases, will meet with client to facilitate above assessments. - Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of the account and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate  - Develop/maintain strong relationships with agents/brokers and oversee a book of Small to mid-sized contract Surety business within defined territory. Meets production, marketing, and profitability goals as set by manager and assist in developing marketing plan. - Stay abreast of Liberty Mutual Surety product lines and identify cross-selling opportunities with agent, engaging/referring appropriate parties as necessary. - Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. - Monitor an existing book of business from an underwriting standpoint.  Continuously evaluates the qualitative characteristics of the business (new and existing) as assigned.  Examples include utilization of self-audit programs, financial ratio analysis report.  Makes recommendations to Manager for proper lines of authority to be submitted to Home Office.  Monitors and controls utilization of such lines to ensure compliance with guidelines. - May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses.  Coordinate and surface issues to more Home Office staff and Bond Managers - Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. - In connection with credit recommendations which tend to fall outside of normal underwriting standards, applies sound reason and business logic to reach decision as authorized.  Effectively documents such logic in file and communicates to more senior Home Office and Field underwriting staff, as necessary. - Provide direction for topics to be addressed in meetings with agents, customers and others, as necessary. - Prepare and implement instructions for administering workflows and accounting/billing issues to service unique situations. - May mentor more junior staff based on level. - Performs special projects and other duties as assigned. - Salary and level based on experience and location.

Advance your career with Liberty Mutual Insurance - A Fortune 100 Company We are searching for a Technical Consultant to join our UPS Dedicated Team in Minneapolis, MN. United Parcel Service (UPS) has been a commercial insurance partner for almost 85 years. Today, ranked 52nd on the Fortune 500 and employing over 500,000 workers globally, UPS is Liberty Mutual’s National Insurance largest customer.    This position is work from home due to the dedicated aspect of the account however nearly 100% of the work is performed at UPS locations primarily in Minneapolis, MN with potential to support additional work in IA, NE, SD, ND and Wi. In this role, you will work shoulder-to-shoulder with UPS Health & Safety and operations management teams to identify, quantify, and reduce/eliminate safety hazards. Support is provided primarily to Package Operations.   The UPS Dedicated Risk Control Team takes pride in its reputation for responsiveness and proven track record for pro-actively identifying opportunities for impact, and for developing solutions that have proven time and again our value in mitigating loss for this high-profile customer. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience.    Please Note: This position is eligible to be hired at different levels depending on experience.   Responsibilities: - Account Service: Work with UPS Management and employees to provide comprehensive, highly sophisticated consulting to assists in meeting customer key performance indicators. Including a deep understanding of customer operations and industry exposures in order to develop strategies to mitigate risk.   - Leadership: Having the ability to cross collaborate, innovate, influence and inspire those around them to meet a common goal. This includes mentoring and coaching, owning personal and career growth aspirations, and becoming a leader in their field.  - Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product and service delivery in a collaborative way that provides consistent innovation.   - Relationship Building: Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer in order to impact business objectives.   - Risk Reduction: Provide risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. - Due to the UPS operating schedule, position requires occasional early morning/late evening appointments. There is overnight travel required.   - Primary service territory is Minneapolis, MN with support to surrounding states. Key Capabilities and Characteristics: - Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.  - Able to adapt to changing and competing priorities demonstrating resilience and flexibility. - Demonstrates personal energy, stamina and discretionary effort. - Works with a sense of urgency and handles setbacks/feedback with a growth mindset. - Strong collaboration skills and commitment to continuous improvement. - Ability to develop and maintain relationships with customers, peers, and industry contacts. - Capacity to become trusted risk advisor and partner with the customer. - Effective interpersonal, oral and written communication skills.   

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within city limits of Redmond, WA.In order to be successful within the role, candidates should live within a 20 mile radius or very close to.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   **The field property claims adjuster will be traveling to insured homes within the Pasadena, CA area. In order to be successful within the role, candidates should live within this area or very close to.**   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   *May be eligible for sign on bonus of up to $10K*   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Designs/conducts Industrial Hygiene field surveys to identify/assess physical, chemical or biological health hazards in the workplace. Workload includes service development/oversight for largest, most complex accounts. Conducts research and gathers/analyzes data to develop recommendations to control sources of risk, loss, and cost. Develop/provide or directs others to implement recommendations. Prepares reports to management that quantify/qualify value of Industrial Hygiene interventions. Provides support and assistance to internal market partners in the selection, acquisition and retention of profitable business. Participates in projects to: address emerging risks and determine control strategies; develop/maintain service tools and standard operating procedures. Mentors less experienced staff. Responsibilities - Requiring minimal technical oversight and supervision, provides direct IH field service to both internal and external customers including comprehensive quality risk evaluations and exposure assessments by conducting extensive research and data collection on chemical, physical, and/or biological hazards/exposures, indoor air quality/mold exposure issues and other occupational disease hazards. - May coordinate workflow and direct day to day work assignments of IH Technicians in RCS IH. Reviews data/field notes collected by IH Technician and reviews conclusions and recommended plan of action in reports, as needed, prior to release to customers. Reports generally issued under joint signature even if data collection was completed solely by IH Technician. - May serve as a subject matter expert (SME) in a specific area of expertise (such as Confined Space Entry, Vibration, IAQ/mold, etc.) Also acts as a mentor to other Hygienists and IH Technicians as the identified SME. - In coordination with assigned RCS Account Consultants meets with large, complex multi-location customers to develop comprehensive IH service plans and coordinates delivery of the service plan with field IH staff countrywide. Interprets and analyzes loss data trends, identifies root causes and contributing causes, and provides direction in reducing or eliminating the potential for OD exposures at assigned IH service management locations. Consults with RCS Account Consultants to assure that IH service plan is executed and meets desired deliverables. - Develops policies, procedures, and service protocols associated with IH service. This may include researching new information and keeping up-to-date with changing occupational disease exposure standards and guidelines. - Assists in the development of internal generalist Industrial Hygienist skills in the Liberty Mutual IH consulting population. May develop, direct, and participate in training of internal and external customers. Also provides compliance consulting services and peer reviews work completed by non-CIH professionals at the facility as required by the client. - Provide various internal departments with information and guidance as it relates to RCS, Claims, Underwriting and Sales. - Maintains CIH and/or CSP designation and insurance/safety designations as appropriate through ongoing certification maintenance such as training, education, etc. - May publish scientific research in peer-reviewed or trade journals and/or present technical research papers or posters at local and national conferences. May collaborate with the CI Research Center on publications. 1 - May represent the Company and enhance the technical recognition of the RCS IH by serving on a technical committee (ANSI, ASHRAE, AIHA, etc.) 

Liberty Mutual has an immediate opening for a Claims Manager II, to support our Commercial Lines Excess Coverage and Specialized Claims Unit.  The Claims Manager II plans, organizes, and directs the Commercial Casualty claims handling activities within a small-to-medium size claims office.  The Claims Manager II achieves superior claims outcomes through effective workforce management, quality service delivery, and the use of technology, data analytics, and processes/programs. Responsibilities - Manages field claims office operations to ensure that adequate resources and technical skills exist to handle claims in accordance with Company service standards and expectations. - Actively attracts, develops, and engages talented claims employees while simultaneously addressing employees who are not meeting expectations. - Focuses staff on continuous improvement, engaging in the transformation and sustainability efforts, looking for ways to build capabilities, and driving organizational effectiveness. - Participates in short to medium-term strategic business planning for field claims operations prepares, recommends and manages to the office's annual budget to ensure appropriate resource allocations and expense levels. - Reviews and approves, within assigned authority limits, claim expenses and settlements that exceed the claims employee's authority level appropriately refers claim expenses and settlements that exceed personal authority limits for approval. - Monitors and evaluates the claims reserve practices within the office and ensures that actual reserves are accurate and established promptly. - Prepares and distributes management reports analyzing and documenting office operations and performance identifies, analyzes and reports on claims processing trends and issues. - Maintains awareness of existing and proposed legislation, court decisions and emerging trends in claims litigation to monitor the company's compliance with state and federal legislation.

Depending on experience this position can be hired at different Underwriting Levels   The Senior Underwriter contributes to the growth and profitability of assigned specialty product line(s) through marketing, underwriting and managing of products and services of standard risks. Some risks may require special handling or unusual coverages. Demonstrates functional technical knowledge of underwriting concepts, practices, procedures and techniques to include coverage issues, product lines, marketing, relevant systems, and competition in the marketplace.   This position is within the Liberty Mutual/Ironshore Healthcare group. 3-5 years underwriting experience in allied health, life sciences or healthcare is preferred   Responsibilities: - Reviews and negotiates policy terms and conditions with assistance from the manager. - Establishes and maintains relationships with the brokerage community to facilitate marketing of LIU products and services. - Underwrites targeted new and renewal business of by reviewing and analyzing insured's (or prospective insured's) loss history, financials, and other pertinent information at the direction of the manager. - Makes independent marketing calls to brokers and prospective insureds. Contributes to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. - Communicates with other product line underwriters and claims analysts in order to provide comprehensive customer service. - Performs related duties as requested to include, report preparation, presentations, and special projects to assist in ensuring the success of the product line unit.

Liberty Mutual Surety™ is currently recruiting for a Surety Underwriter to join our Field Commercial Transactional team in Warrenville, IL.   As a Surety Underwriter you will market, underwrite, and service independent agents, brokers, and commercial surety accounts within an assigned territory. Using your excellent rapport building skills, you will build and maintain positive relationships and will market to your territory focusing on relationship building rather than transactional sales.   You will also use your business and financial acumen to perform primary credit underwriting and financial/risk analysis, provide recommendations, and make decisions on new and existing accounts. This is an excellent opportunity for an experienced and self-motivated surety professional looking to grow their career with a top surety company that focuses on its employees and customers first.   Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world’s largest globally Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.      Responsibilities:  - Meets with agents and brokers from assigned customer base/territory to solicit business/submissions via marketing efforts and educate agency representative(s) on Liberty Mutual Surety policies, procedures, appetite, and requirements.   Act in a consultative capacity and discuss/review agency accounts and performance. - Underwrites new and existing account submissions utilizing underwriting authority granted by Chief Underwriting Officer.  May handle most complex accounts based on level of role.  Makes thorough evaluations and assessments of a customer’s financial, technical, organizational, and management capacities, past experience, desired objectives as well as a subjective judgment of character, normally based upon data/insights.  In many cases, will meet with client to facilitate above assessments. - Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of the account and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate  - Develop/maintain strong relationships with agents/brokers and oversee a book of Commercial Surety business within defined territory. Meets production, marketing, and profitability goals as set by manager and assist in developing marketing plan. - Stay abreast of Liberty Mutual Surety product lines and identify cross-selling opportunities with agent, engaging/referring appropriate parties as necessary. - Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. - Monitor an existing book of business from an underwriting standpoint.  Continuously evaluates the qualitative characteristics of the business (new and existing) as assigned.  Examples include utilization of self-audit programs, financial ratio analysis report.  Makes recommendations to Manager for proper lines of authority to be submitted to Home Office.  Monitors and controls utilization of such lines to ensure compliance with guidelines. - May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses.  Coordinate and surface issues to more Home Office staff and Bond Managers - Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. - In connection with credit recommendations which tend to fall outside of normal underwriting standards, applies sound reason and business logic to reach decision as authorized.  Effectively documents such logic in file and communicates to more senior Home Office and Field underwriting staff, as necessary. - Provide direction for topics to be addressed in meetings with agents, customers and others, as necessary. - Prepare and implement instructions for administering workflows and accounting/billing issues to service unique situations. - May mentor more junior staff based on level. - Performs special projects and other duties as assigned. - Salary and level based on experience and location.

***Position is hybrid - you must be located within a reasonable driving distance of DFW/Plano, TX, Liberty Lake, WA, Lake Mary FL or Indianapolis, IN*** As an Experienced Property Digital Adjuster, will be responsible for investigating and resolving property claims of moderate severity and/or complexity. Responsible for the investigation, analysis, and coverage decisions. Work can be completed by phone, computer, or other virtual tools. May work with vendor partners to resolve channeled property loss claims within assigned authority limits and consistent with policy and legal requirements. Ensures the delivery of exceptional customer service. Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory.” - Investigates and determines appropriate coverage for Property claims through virtual tools, while providing exceptional customer service throughout the life cycle of the claim. May partner with vendors to resolve property claims. - Determines policy coverage, sets reserves, and determines whether claim will be approved or denied. - Clearly explains coverage to customer and notifies insured of coverage or any issues. - Handles most supplements and refers more complex supplements as appropriate. - Works with and coordinates a number of vendor services, according to the appropriate coverage, such as contractors, experts, emergency repair, cleaning services and various replacement services while ensuring the customer is appropriately communicated to. - Maintains accurate and current claim file documentation throughout the life cycle of claim cases. - Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - Makes recommendations to management for settlement amounts outside of authority limits. - Closes claim files upon completion of final payment. - Participates or may lead suit committees, roundtables, arbitrations and mediations. - Acts as a mentor to peers for specific areas of adjusting claims and may provide feedback to temporary adjustors. - Obtains Area Coaching Expert status and participates in and/or may lead continuous improvement activities and other special projects as assigned

At Liberty Mutual Investments (LMI), we manage a high-quality investment portfolio utilizing a disciplined strategy. We have a large and varied customer base, supported by strategic business units that function as a complete investment firm within our Fortune 100 Company. Our investment professionals are critical to our ability to keep our promises to policyholders, claimants, and their families.  We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   Note:  The offered title/grade will be determined by the candidate's skills and experiences.   About the job The Lead Engineer for the Investments Finance and Operations Tech team will: - Lead a team of data and software engineers to design and build technology solutions for LMI’s Investment Enabling Services business group - Partner with key business and tech stakeholders to identify and deliver data and analytics automated solutions that meet business needs and align with technology guardrails & strategy - Act as hands-on advisor and technical lead and collaborate with scrum masters, product owners, and engineering team to iteratively create technical solutions that meet business and technical requirements - Research, recommend, design, and develop systems and application architecture with a specific focus on software quality, security, and compliance - Deliver artifacts, technical alternatives and architectural designs that meet business requirements - Collaborate with development teams and architects building Innovative, API first, cloud native solutions using AWS platform, Snowflake, Snaplogic, Power-BI/Dash, Python, Rest API, Django, React etc - Continually enhance full delivery pipeline through automation, expanded yet increasingly efficient test coverage, ultimately optimizing time-to-market and quality - Mentor engineers/individual contributors in the team; conduct design and code reviews and champion engineering excellence/best practices - Collaborate with architecture team and across LMI Tech/Corporate tech team. - Drive innovation in the team through continuous learning and building Prototyping complex, cross platform business solution    

Corporate Actuarial is looking for a Senior Business Analyst or Principal Business Analyst to join the Data, Insights, & Reporting team. In this role, you will be responsible for building and maintaining tools which will allow analysts and management to monitor Liberty’s entire portfolio of liabilities and identify areas of risk and opportunity. You will also be involved in researching potential new data sources, preparing data sets to support our reserve studies, and collaborating with other data teams across the organization.   Responsibilities: - Performs complex research by gathering data from a variety of sources, which may include operational data, metrics, competitor information, and feedback from business partners. - Analyzes information to identify trends, patterns, gaps and insights using descriptive analytics. - Often uses data visualization tools to further business insights. - Builds the business case for making a change to current practices, programs or procedures. - Partners with stakeholders on the design, testing, implementation, and evaluation of business process changes to improve business outcomes. Leads implementation and evaluation of business process changes or a portion of a larger initiative (e.g., major area within a function). - Develops, updates, and analyzes metrics used to determine operational performance, staffing needs, productivity, or other measures deemed valuable to an organization. - Owns report development for reports/dashboards considered complex in nature. - Develops, modifies, and distributes standard and ad hoc reports/dashboards to better understand the overall business and/or unit. Please note this posting is open to multiple locations or remote. Compensation will vary based on level of position, location, experience and education.  

Company: Liberty Mutual Investments (LMI)   - LMI is the globally invested, multi-strategy investment firm responsible for managing the investable assets of the Liberty Mutual Insurance Group and its pension plan (totaling ~$100B) - Liberty Mutual is a global Fortune 100 property/casualty insurer. As a mutual, Liberty is owned by its policyholders. We view insurance is a social good that mitigates risk for people and businesses - The assets insurers hold to meet policyholders’ needs are investable. We invest in fixed income, public equity, private equity, private credit, venture capital, real estate, the energy transition and more - In sum, LMI is driven by a shared mission to generate capital, enabling Liberty to pursue its strategic aspirations and meet the needs of policyholders—winning with purpose, together - To deliver on our mission, we attract and develop a diverse, cross-trained and high-performing team Job Summary: The Senior Associate role is within the Strategy & Asset Allocation (SAA) function of Liberty Mutual Investments. SAA is the nerve center of LMI, responsible for developing the tools and insights necessary for deconstructing the macro/market narrative, informing top-down house views, proposing cross-asset trades, and setting asset allocation. SAA functions as the Office of the Chief Investment Officer (CIO), influencing all aspects of the portfolio management process and ensuring that LMI delivers for its LMIG partners. Within SAA, the role will reside within the Portfolio Solutions team and the individual will have responsibilities across two complex mandates: the insurance general account ($95B AUM) and the company’s pension fund ($7B AUM). Through portfolio expertise, investment acumen, and regulatory knowledge, the individual will work to provide portfolio solutions across top-down asset allocation, portfolio construction, and portfolio management. Keys to success include building and leveraging internal and external relationships, mastery of influence through oral and written communication, creative approaches to existing and new problems, and their ability to adapt to feedback and incorporate a diversity of perspective. Responsibilities:  Insurance General Account (GA): - Collaborate cross-functionally to derive execution plans that advance GA asset allocation, including implementation in an execution and constraint aware manner, facilitation of cash funding, and utilization of synthetic derivative-based strategies - Coordinate within SAA to recommend and influence portfolio actions as market scenarios and asset class expectations evolve, continuously ensuring alignment between the view and positioning on both a short- and long-term basis - Directly manage the GA’s Completion Portfolio which spans a cash/funding mandate, a liquidity treasury ladder, a passive public equity mandate, active exposures as part of annual asset allocation (e.g., period credit overweight), and a suite of derivative strategies spanning hedging, replication, and income generation - Facilitate providing general portfolio solutions from a “One Portfolio” perspective, bringing together portfolio expertise, asset class and structuring insight, and creative problem solving to ensure pro-active readiness regarding the organization’s ability to achieve long-term asset allocation aspirations while also maintaining portfolio flexibility - Maintain a suite of portfolio analysis tools aimed at generating a forward-looking view of the portfolio and convey market narrative and portfolio positioning to key stakeholders including the GA’s Internal Investment Committee  Pension: - Support the Head of Pension in fulfilling the Plan’s objective from day-to-day management to recommendation of long-term strategic asset allocation targets - Research, recommend, and implement enhancements to overall LDI strategy as the Plan matures as well as in response to changing market and regulatory regimes - Coordinate with stakeholders including the actuary, external managers, internal managers, Compliance, corporate Finance, and the benefits organization to ensure alignment across the economic, accounting, and regulatory view of the Plan’s funded status - Lead quarterly risk and performance reviews, prepare investment committee communications, and maintain governance documentation

Liberty Mutual Insurance has an exciting opportunity for an enthusiastic law student who is interested in making an immediate and valued contribution. As a Law Clerk you will provide technical support to staff attorneys, perform legal research and assist in drafting and filing legal documents. Responsibilities: - Performs legal research utilizing both written and electronic sources. - Assists attorneys in brief and opinion writing. - Prepares draft memos. - Gathers and compiles facts and relevant case information. - Drafts pleadings and motions. - Assists attorneys in preparing for depositions and trials.

Property & Energy Underwriting   With minimal supervision, independently contributes to the growth and profitability of assigned specialty product line(s) through marketing, underwriting and managing of products and services of complex risks. Risks may require special handling or unusual coverages.   Has distinct accountability for business results for assigned specialty product lines. Requires extensive level of knowledge of assigned product lines, exceptional strategic and marketing capabilities as well as technical knowledge of underwriting concepts, practices, procedures and techniques.   May serve as a product line expert or provide product-line expertise to department. Establishes and maintains broker strategy building relationships to facilitate the marketing of Liberty Mutual Energy products. Underwrites new and renewal business of complex accounts.   This is a hands-on underwriting role with the Property & Energy team, with no direct reports at this time. The role manages the book of business and manages relationships with brokers.  This role requires 10-25% travel along the entire east coast to a territory spanning from Maine to Florida. 

Description Advance your career Liberty Mutual Insurance - A Fortune 100 Company   Are you looking for an opportunity to use your degree in the business world? Then Liberty Mutual's Equipment Breakdown Risk Control group might be right for you. Our Equipment Breakdown Risk Control team works closely with our customers to help them identify, quantify, mitigate, or eliminate serious threats to their businesses. In the process, we help fulfill Liberty Mutual's mission of helping people live safer, more secure lives.   Liberty Mutual is currently hiring an Equipment Breakdown Risk Control Consultant to provide jurisdictionally required inspections and other services to an assigned group of customers.   This role is being offered 100% remote in the territory.    Reporting to the Equipment Breakdown Engineering Manager, you will: - Perform jurisdictional inspections on boilers and pressure vessels within assigned territory and report findings to the authority having jurisdiction and other interested parties. Support underwriters with risk assessment account reviews and serve as a technical resource to field claim adjusters - Conduct extensive research and data collection which helps to identify customer's source of risk, loss and costs. Compiles facts from on-site visits and various reports and databases to assess existing processes/practices, determine severity/frequency of problems, and identify needs. Assesses and benchmarks customers performance against internal and industry standards. - Interpret and analyze data to determine best course of action and/or solution that satisfies customer's risk service's needs. Utilize advanced software applications to help find innovative and cost-effective solutions to customers risk service's needs. Conduct cost-benefit analysis to determine how and when a recommended improvement at customers' facility/operation will pay off. Investigate cause and effect relationships. - Prepare technical reports which reports and evaluates data. - Organize data into a format which can easily be presented to customer. Prepare and present reports which outline action plan for improved practices and/or changing workforce cultures/behaviors. - Maintain effective partnerships with customers. Learn about customer's business in order to identify risk management objectives and needs. Ensure accurate and concise communication and mutual understanding with customers. Keep customers informed of status of services, support material available and outside resources relevant to identify customers' safety concerns. - Participate in training and development of customers. Oversee implementation of program(s). Provides technical support to assist with implementation of recommendations/actions plans. Counsel customers regarding technical issues. - Actively pursues professional development efforts to better meet customer expectations. - May actively participate in acquiring new business by following up on leads and presenting proposals to potential customers.

Description:   The One Global Ledger (OneGL) Program is a large, complex, and dynamic program that is focused on the delivery of a global solution for the Liberty Mutual Finance organization. The OneGL landscape will be focused on the implementation of the SAP application suite as the core Finance and Treasury system. The SAP modules will include the General Ledger, the Financial Product Subledger (FPSL), Fixed Assets, Accounts Payable, Cash Management, Treasury Risk Module, Profitability and Performance Management (PaPM), and Reporting.   The Corporate Strategic Projects team is looking for an experienced Associate Product Owner with strong financial knowledge and analysis skills, experience with financial reporting, bookclose, and familiarity with allocation work, such as cost allocation methodologies. This role will help lead and perform various finance and system analysis to support our OneGL SAP S4 Hana finance system transformation journey and be part of the Record-to-Report workstream which includes the General Ledger, PaPM (allocations), Reporting, and Consolidations. This position will also work with Global Finance Technology to review requirements and testing. This work will be executed under limited direction from aligned Product Owner/Functional Lead, Delivery Lead, and Record to Report lead to drive toward the delivery of allocations for OneGL in SAP PaPM.   With limited guidance, the Associate Product Owner will work closely with all stakeholders to maximize the value of development through definition and prioritization of features and stories to ensure alignment with customer and organizational goals, and research and define external constraints on the squad/team (e.g. regulatory and compliance approvals). Additionally, may perform Product Owner tasks such as reviewing and writing user stories of lower risk and complexity, and participate in defining and prioritizing the product backlog.   Responsibilities:   - Lead efforts such as driving workshops, sprint planning, and execution related to the delivery of the Record-to-Report SAP S/4 modules within the larger OneGL program e.g. General Ledger, PaPM, Reporting or related integrations. - Lead and perform various financial analysis and research task to support OneGL SAP S4 Hana Record-to-Report process transformation. - Supports creating and maintaining the backlog (including prioritization, and acceptance criteria). - Contributes to squad/team planning and sets expectations for delivery of new capabilities, features, and functionalities. - Participates in squad/team demos, retrospectives, and all other ceremonies. - With guidance, works daily with the Agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. - With guidance from the Product Owner, monitors and maintains the product health, supporting long-term product viability and efficiency. - May analyze feasibility, cost of delay ramifications, economies, and other aspects of planned or potential changes to the product. - Conducts research into regulatory, compliance and other industry constraints on the product. Negotiates with squads/teams within the portfolio to ensure priorities are aligned during a sprint. - With a guidance, supports building the product roadmap at the squad/team level based on strategy and ongoing input from stakeholders.  

Note: Written and verbal fluency in English/Spanish required. Seeking candidates within a commutable distance to one of our offices in Miami, Boston, or New York City for occasional in-office needs.   This is an individual contributor role.   Background   Liberty Specialty Markets (LSM) offers specialty and commercial insurance and reinsurance products across key UK, European, Latin American, US, and other international locations. We provide brokers and insureds with a broad product range through both the Company and Lloyd’s markets and have over 1,850 employees in approximately 65 offices.   We are one of the world’s leading specialist re/insurers with a commitment to helping our employees, brokers and clients, and the communities in which we live and work, to prosper. As an employer it is important for us to promote a culture in which we adopt our core principles, communication, teamwork, performance, ambition. At Liberty Specialty Markets we create an environment where careers can flourish – a place for people to learn, grow, develop, and celebrate success.   Job Summary   Responsible for preparing or overseeing critical and complex processing and/or analysis of financial reporting in accordance with accounting principles. Performs complex financial analysis utilizing intermediate to advanced technical accounting knowledge. Provides guidance and/or solutions on the most complex accounting issues. Oversees maintenance and controls of financial systems and continuously improves operational processes. Independently provides accounting, finance services, and technical expertise in support of internal and external customers. Research exceptions/variances and identifies and resolves issues as they arise. Presents findings/recommendations to Management.   Responsibilities - Prepares and reviews complex standard and ad hoc reports (monthly, quarterly and annual book close, which includes account reconciliations, control checks, manual journal entries, preparation of financial statements) utilizing a broad knowledge of accounting principles. Presents findings/recommendations to Management. - Responsible for complex accounting and financial analysis. Prepares reports efficiently and effectively utilizing advanced technical accounting knowledge.  Ensures appropriate use of historical information and current trends. Understands regulatory environment. Identifies, recommends and executes resolutions to issues as they arise. - Responsible for following enterprise risk management and compliance procedures. Follows risk management and quality compliance processes to include quality control compliance (i.e. OFAC, attestation). Follows safeguards to protect company assets and ensure compliance with Corporate and Company procedures. - Leading implementation of continuous process improvements opportunities including automation for accounting and finance working cross-functioning with other internal and external stakeholders. - Responsible for identifying, developing, and maintaining efficient, cost effective, processes, controls and data management; including how departments interact. - Reviews work serves as a technical resource, and provides feedback, training and guidance to Accountants and other cross-functional professionals. - Communicates effectively with own team and across organizational boundaries to create alignment and ensure the successful completion of shared goals. - Cultivates a strong collaborative environment focused on development of talent, driving innovation, and sharing our identity & values.

  We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.    Job introduction:   The Global Finance Technology team is looking to hire a Principal SAP Configuration Engineer to their Record to Report (R2R) team. Under limited supervision, this individual would be responsible for analyzing and configuring modules and programs within SAP S/4 Hana Environment. This role would entail supporting production users and configuration/testing/training to support maintenance and enhancement of the GRS finance environment supporting the month end close process.    Seen as a technical expert within the team, this role analyzes complex technical problems and developing, communicating, and implementing solutions while mentoring junior team members.    About the job: - Configures modules according to defined design specs & demonstrates a highly proficient understanding of transactions and major configuration options for a business process. Works directly with senior architects and solutions engineers to develop and document configuration standards.  - Identifies designs for functional and technical requirements (e.g., gap analysis, infrastructure, interfaces, reports, enhancements, and/or conversions). Identifies process improvements that address functional and package technology gaps. Analyzes and prepares complex technology enabled recommendations to address gaps within the financial SAP systems.  - Develops complex test scripts and assists product owners when coordinating testing for transactional data creation. Identifies and researches complex testing defects. Uses testing tools successfully for components within a single module or business process among a mixed team.  - Supports pieces of the implementation process such as project planning, post implementation support, cutover plans, documentation, and transition planning. Mentor less experienced SAP configuration engineers through best practices training and paired programming.

Advanced Cyber Threat Team – Threat Hunter / Intel   This is a range posting for Senior to Principal Engineer Levels.   We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   Job Summary:   The Principal Cybersecurity Engineer is an experienced role within the Liberty Mutual Advanced Cyber Threat Team reporting to the Cyber Security Operations Center. This technical role is responsible for proactively and iteratively hunting for cyber threats. The successful candidate will work at the intersection of Cyber Threat Hunting, Cyber Threat Intelligence, Malware Analysis & Reverse Engineering, and Digital Forensics & Incident Response. Responsibilities include mentoring junior engineers and maturing the team’s capabilities and processes.   About the job:  - Identify and track threat actor Tactics, Techniques, and Procedures (TTPs). - Create Cyber Threat Hunt hypotheses based on TTPs. - Operate and mature an iterative agile Cyber Threat Hunting cycle. - Leverage internal and external data sets and threat intelligence feeds to drive cyber threat hunting initiatives. - Conduct Digital Forensics investigations and Malware Analysis to identify malicious activity and derive Indicators of Compromise (IOCs) and associated detection rules. - Investigate and report on cyber threat hunt findings, including recommendations to improve security posture across detective and preventive controls. - Conduct Incident Response activities as required based on hunt findings. - Contribute to engineering initiatives to operationalize Cyber Threat Intelligence feeds and API integrations. - Validate security control coverage against identified IOCs based on emerging cyber threat intelligence. - Collaborate with the Offensive Security team to analyze and evaluate the effectiveness of existing security controls against identified TTPs. - Contribute to the creation and dissemination of finished cyber threat intelligence products and briefings. - Participate in and contribute to select Cyber Threat Intelligence sharing communities. - Coach and mentor junior team members to enhance and mature capabilities and team processes. - Contribute to reporting on the team’s operational metrics and KPIs. - Serve as a Lead Responder on a global cybersecurity incident response team with a periodic on-call requirement.  

Liberty Mutual Insurance has an exciting opportunity for an enthusiastic law student who is interested in making an immediate and valued contribution. As a Law Clerk you will provide technical support to staff attorneys, perform legal research and assist in drafting and filing legal documents. Responsibilities: - Performs legal research utilizing both written and electronic sources. - Assists attorneys in brief and opinion writing. - Prepares draft memos. - Gathers and compiles facts and relevant case information. - Drafts pleadings and motions. - Assists attorneys in preparing for depositions and trials.

*May be eligible for sign on bonus of up to $10K*   Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   **The field property claims adjuster will be traveling to insured homes within the Hawthorne, CA . In order to be successful within the role, candidates should live within this area or very close to.**     Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Provides moderately complex consultative services to an assigned group of customers within a loss prevention specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships. This role is offered remote in the posted territory. - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. - Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. - Provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of loss prevention services provided by less experienced consultants. - At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of loss prevention consulting services. - Participates in actively acquiring and retaining profitable business. - Identifies new business opportunities for LP services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. - Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.

Help shape the future of Data Science across Liberty!   As a scientific director in the Office of Data Science (ODS), you will work in a team of data science (DS) and machine learning (ML) experts to collaborate across the enterprise and solve Liberty’s most challenging data science problems.   The ODS was created to provide centralized support and expertise to DS teams across the global organization. Our projects focus on key areas of interest to multiple teams: bleeding edge research and experimentation in machine learning, computer vision, and natural language processing; common tool and platform development; establishing the standards of how to deliver and measure the quality of DS work; and leading experimentation and adoption of new tools and techniques.  We work on some of the most exciting projects across all of Liberty.  If you are the kind of DS that likes to ask, ‘how can we do better’ – and impact the entire culture at a Fortune 100 company – the ODS is the place for you!   As a centralized group, our project scope is vast. Possible projects include:  - Design and fine tune language models (NLP/NLU) to understand and build predictions or summaries from customer calls, claim notes, web chats, medical records, and beyond - Detect property hazards from aerial imagery, damage from customer photos, find and read a number in a scanned document, etc., using computer vision (CV)  - Collaborate with technology partners to adopt, design, build, and/or integrate MLOps tools for the organization, ensuring they support broad DS needs, and help other DS groups adopt modern MLOps practices - Explore the advantages and limitations of privacy-preserving ML and synthetic data, to accelerate experimentation and better protect our customers’ data - Engage in theoretical research in collaboration with top tier academic institution (link) to shape the future of AI    Responsibilities: - Setting the scientific strategy for many of our initiatives - Working cross-org (and cross-functionally) to implement and scale solutions from PoC to MVP and beyond, and explain and defend the strategies to business partners.  - Applies broad knowledge of sophisticated Data Science techniques to manipulate large structured and unstructured data sets to generate insights to inform business decisions. - Drives innovation in the application and development of tools and practices. - Translates quantitative analyses and findings into accessible visuals for non-technical audiences, providing a clear view into interpreting the data. - Responsible for larger components of highly complex projects. - Guides aspects of project design as a technical expert for the team. - Regularly engages with the data science community and leads cross functional working groups. The actual internal level/grade for this role will depend on the candidate’s overall experience and skill level

The Senior Underwriter will contribute to the growth and profitability of assigned Primary E&S Casualty book through marketing, underwriting and managing of products and services of complex risks. Risks may require special handling, unusual coverages, and manuscripting policy language. This role is open to our flexible working arrangements. Responsibilities: - Establishes and maintains relationships to facilitate marketing of products and services to the brokerage community. - Makes sales calls to market and cross market. - Underwrites targeted new and renewal business of complex accounts by reviewing and analyzing insured's (or prospective insured's) loss history, financials, and other pertinent information. - Provides input to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. - Communicates with other product line underwriters and claims analysts in order to provide top level customer service. - Reviews and negotiates policy terms and conditions. - Assists other members of the department including Associate Underwriters in product line and/or technical knowledge and development. - Performs related duties as requested to include, report preparation, presentations, and special projects to assist in ensuring the success of the product line unit.

Note: This role requires reinsurance experience   As a Business Analyst II, you will be part of the Global Reinsurance Department, the team responsible for the reinsurance purchasing for all of Liberty Mutual. This role is specifically within the Property Pillar of Global Re, which is responsible for all external and internal Property Reinsurance.    This role is a highly exciting opportunity to work across a large multi-national (re)insurer, across a number of different territories. The responsibilities of the Global Re team in the reinsurance buying process span from the first discussions around reinsurance needs to the final execution of external and internal reinsurance contracts. You will work closely with leaders in the Strategic Business divisions, Corporate Finance, Legal, Exposure Management, Brokers, and Reinsurers as we work as a group to purchase the optimal reinsurance for the Company.   In this role, you will: - Be responsible for supporting the Global Reinsurance Property placement process, including preparing reinsurance submissions and developing marketing materials, support the analysis, design, and execution of internal and external reinsurance placements through collaboration with internal groups and external brokers - Individually, or in conjunction with other internal and/or external resources, conducts market research and analyzes financial and strategic merits of insurance and reinsurance strategic opportunities - Assist in preparing executive presentations describing the structure, strategic fit, and potential financial impact of various opportunities. - Underwrite internal reinsurance treaties in accordance with the business plan and personal authority to meet business objectives, negotiating rates, terms and conditions for existing and new business - Demonstrate understanding and awareness of market dynamics and market cycles to drive and enhance business performance - Establish broker and reinsurer relationships to align interests and opportunities across the firms - Provide support to internal departments regarding reinsurance audits, accounting matters, and compliance - Find opportunities to improve processes, controls, data management, and strategies Compliance with the production and issue of documentation in accordance with contract certainty requirements - Compliance with all applicable internal and external laws, regulations, policies, procedures and guidance

  Great underwriters know how to balance data analytics with human intuition. If you like both quantitative and qualitative reasoning, enjoy the challenge and autonomy of managing your own accounts—at a company that offers competitive compensation and benefits, then consider joining the Large Casualty Healthcare Team at Liberty Mutual.    As an Underwriter within Major Accounts, you’ll develop, grow and maintain sizable, complex, diversified books of business while working closely with internal and external stakeholders to assess risks, and frame deals that are economically viable for key partners. You will primarily write Workers Compensation and Auto for all program structures.   Depending on experience this position can be hired at different Underwriting Levels Must Live in the Chicagoland Area       We encourage you to apply and bring your expertise if you’re a: - Problem solver: You’ll crunch the numbers and review the data to determine structure, terms & conditions, as well as identify opportunities for improved growth, profit, and diversification - Conscientious professional: Understanding that the deal isn’t done until the paperwork is filed, you’ll document and compile information to ensure regulatory compliance and internal compliance is met - Clear communicator: You’ll maintain and nurture successful relationships with internal & external stakeholders while presenting proposals and obtaining approvals - Collaborative teammate: Contributing to overall team success, you’ll mentor underwriters in both a technical and professional capacity—sharing best practices and identifying opportunities for continuous improvement - Leader: Formally guides, mentors, and coaches underwriters in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters.