Job Listings

The Workers Compensation Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.   This position may be filled as a Workers Compensation Associate Claims Specialist, Workers Compensation Claims Specialist I or a Workers Compensation Claims Specialist II. The salary range posted reflects the range for the varying pay scale across various locations.   GRS North America Claims is excited to announce our go forward strategy to provide employees with the flexibility to work from home.  Candidates who are selected for this position will be trained remotely and should reside within a reasonable commute of our Indianapolis, IN or Hoffman Esates, IL hub offices to attend occasional collaborative activities with your team, as needed.   Candidates living in Virginia, Montana or Ohio will be fully work from home.    Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory.  Training will require 2 weeks in our office in Plano., TX.    Responsibilities:   - Manages an inventory of claims to evaluate compensability/liability. - Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. - Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Performs other duties as assigned.

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   Job introduction:   The Senior Data Engineer will join an energetic and engaged squad focused on delivering exceptional value to Global Finance Technology data platforms and execution of the GFT Data Strategy. This role will be primarily responsible for sourcing data from a variety of systems to meet the reporting needs of the IFRS 17 Program or building aws cloud native data pipelines to/from SAP S/4HANA and a new global Collections and Disbursements system.   The candidate will receive general direction and is competent to work at the highest level of analysis and design of data models. Leads the data deliverable portion of projects, including developing the data backlog, mentoring and leading junior team members, and reporting out on progress and blockers. Our data engineers will have the opportunity to collaborate with a variety of stakeholders, finding creative ways to deliver innovative and efficient reporting solutions.   About the job: - Participates in the evaluation of complex business and data requirements. - Transforms common system requirements into data models for shared and reusable services according to architecture, technology and standards agreed upon by the team. - Identifies and consults on moderate-high complexity data structure and/or data content issues and develops effective data solutions. - Effectively understands and communicates data objectives, scope and direction across project teams and stakeholder groups. - Actively researches & resolves test issues and data content. - Drives ownership and responsibility of end-to-end solution in alignment with agreed upon architecture. - Investigates and makes final recommendations on new tools, techniques, and software. - Advocates for and leads agile practices for working with the team and our business partners, leveraging Jira as the primary source to track and communicate work efforts.  

The Inside Catastrophe team is responsible for investigating and resolving property claims which cannot be completed in the regional field property groups. As an Inside Catastrophe adjuster, you will be responsible for the investigation, analysis, and partnership with Field Adjustors and/or Independent Adjustors to resolve channeled Property loss claims within assigned authority limits and consistent with policy and legal requirements. You will be responsible for ensuring an exceptional level of service to our customers when they need us the most.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. Responsibilities: - Under guidance, partners closely with field adjustors and/or independent adjustors to investigate and determine appropriate coverage for Property claims while providing exceptional customer service throughout the life cycle of the claim. - Determines policy coverage, sets reserves, and determines whether claim will be approved or denied, including recommendations made by independent and/or field adjustors. Clearly explains coverage to customer and notifies insured of coverage or any issues. Can handle supplements and refers others as appropriate. - Works with and may coordinate a number of vendor services, according to the appropriate coverage, such as contractors, experts, emergency repair, cleaning services and various replacement services while ensuring the customer is appropriately communicated to. - Maintains accurate and current claim file documentation throughout the life cycle of claim cases. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim - Makes recommendations to management for settlement amounts outside of authority limits. Closes claim files upon completion of final payment. - Participates in suit committees, roundtables, arbitrations and mediations. - May complete training and courses to become an Area Coaching Expert status. Participates in continuous improvement activities as assigned

Responsible for handling assigned assumed reinsurance claims in the following lines of business: casualty, property, marine, and complex specialty lines claims with a focus on E&O and D&O. Responsibilities include timely and accurate reinsurance claim creation, coverage analysis, information inquiries, setting adequate reserves and additional case reserves as appropriate, claim monitoring, file documentation and resolving/closing claims in an expeditious and economical manner within established letter of authority for all LOBs. Produces large loss notices and advises senior claim manager and UW’s of any claim trends at the cedent or LOB level. Contributes suggestions for improving our reinsurance claims handling processes. Performs external claim audits and review of ceding companies’ claim operations and reports findings to the claims manager and underwriters. Assists with training of claims examiners and assistants/ Acts as backup to other reinsurance claim examiners when necessary.   This is a range posting and we may fill as grade 15 Special Examiner or Grade 16  Chief Examiner. The salary range posted reflects this range and various geographic remote locations.   The preferred location for the selected candidate is within a commutable distance to the Boston, MA,  or Stamford, CT office to attend collaborative in-person meetings.      Responsibilities - Analyzes, investigates, and evaluates assumed reinsurance claims to determine coverage and claim disposition. Utilizes claim system to document electronic claim files and notes as well as diary losses for future follow up. - Within prescribed Letter of Authority, establishes appropriate reserves, including ACR, for both indemnity and expense, and reviews on a regular basis to ensure reserve adequacy. Makes recommendations to set reserves at appropriate level for claims outside of authority level. - Makes recommendations to Claim Manager on operational improvements and system enhancements to internal business applications as our business evolves. - Performs external audits of ceding companies to analyze claims operations, reserving practices, resolution strategies and industry best practices compliance. - Prepares reports including summaries of key findings following external audits and large loss reports. Identifies and communicates specific claim trends and account or policy issues to claims senior management, underwriting and actuarial. - Provides reinsurance claims marketing services by meeting with brokers and ceding companies’ claims management teams. - Assists with preparing and presenting training / educational sessions on claim matters to assumed reinsurance department.

Advance your career at Liberty Mutual - A Fortune 100 Company!   Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? If so, this opportunity could be for you!   Liberty Mutual’s Large Loss Claims Property team has an immediate opening for a Personal Property Content Claims Specialist.  As a Claims Specialist, you will manage, investigate and resolve assigned Property Contents claims under general supervision. Responsibilities include capturing and creating an inventory of damaged/lost contents while on site, working with various vendors and ensuring that quality customer service is provided via face to face and phone interactions.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory - Manages, investigates and resolves assigned Property Contents claims under limited supervision. - Compiles and values inventory of damaged/lost contents associated with property claims. - Provides policyholders with quality customer service. - May assist Claims Representatives with in-person inspection/policyholder contact where necessary. - Responsible for claims handling personal property losses to include large loss. - Works in concert with large loss adjuster for scheduling, inventorying, adjustment and relocation assistance. - Performs on-site inventory inspection and specific detail capture (50% minimum on-site) to provide to policyholder for pricing. - Develops expert list/websites for various product categories. Utilizes internet VIA/Insurer's World/vendors for pricing and/or validation. Documents the file accordingly. - Provides quality customer service. Provides insured with policy information to include coverage, limitations, replacement or ACV options. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - May assist on files handled by Claims Reps with in-person inspection/policyholder contact when needed. - Attends product seminars/shows to build personal property expertise. - May be called upon for catastrophe duty

Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory - Under moderate supervision, responsible for obtaining and maintaining essential information in order to handle complex (moderate) clear liability auto claims. - Responsible for investigating, evaluating, negotiating and settling claims. - Completes review of policy and accident details to determine coverage and damages owed.

The Global Fixed Income Research Group is seeking a Municipal Credit Analyst to join our Team.   Responsibilities   - Closely follow industry trends and developments in the core Municipal Sectors with in-depth credit analysis focused towards lower rated (A/BBB) investment grade issuers.     - Primary areas of responsibility will include revenue bonds such as Hospitals, Airports, Toll Roads and Public Power as well as lower rated States and Local Governments. - The successful candidate will be expected to source primary investment ideas using a combination of their top-down sector views and bottom-up fundamental analysis to build out a deep inventory of higher yielding investment grade credits and deliver high conviction investment ideas. - The Analyst is expected to have a comprehensive understanding of the higher yielding municipal sectors and appropriately weigh both quantitative and qualitative factors, evaluate complex deal structures, and identify unique opportunities. - Concise written and verbal communication on investment recommendations to portfolio managers, director of research, and research team members. - The candidate will be able to identify and continuously evaluate macroeconomic, political, regulatory, and technical factors that impact a sector and/or individual issuers. - Collaborate with other research team members to produce industry outlooks that influence and inform strategic and tactical investment opportunities across the entire investment portfolio. - Assist in evaluating private capital transactions within your sector coverage responsibility.

The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.   The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty Mutual regions and the overall cost of living for that region.   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory. Training will require 1 week in our office in Plano.,TX.  Candidates who are selected for this position will be trained and must reside within a reasonable commute of our Rocklin, CA, Portland, OR,  Las Vegas, NV,  hub offices.   Responsibilities: - Manages an inventory of claims to evaluate compensability/liability. - Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. - Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Performs other duties as assigned.

The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.   The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty Mutual regions and the overall cost of living for that region.   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory. Training will require 1 week in our office in Plano.,TX.  Candidates who are selected for this position will be trained and must reside within a reasonable commute of our Rocklin, CA, Portland, OR,  Las Vegas, NV,  hub offices.   Responsibilities: - Manages an inventory of claims to evaluate compensability/liability. - Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. - Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Performs other duties as assigned.

The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.   Candidates who are selected for this position should reside within a reasonable commute of our Suwanee, GA,Tampa, FL or Plano, TX hub offices.   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory.    Training will require travel for 1 week to our office in Plano, TX.   Responsibilities:   - Manages an inventory of claims to evaluate compensability/liability. - Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. - Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Performs other duties as assigned.

 We are focused on building our Construction team! Join our dedicated specialty underwriter group and own your territory! Liberty Mutual National Insurance Specialty Casualty Construction handles Middle Market to National Account-sized Construction business sharing specialized knowledge of construction and risk management with our agents and brokers. We foster underwriter judgment and emphasize local decision making. It's an excellent opportunity for a talented commercial insurance underwriter with construction expertise, confidence and deal orientation. Depending on experience this position can be hired in various Underwriting levels.  This role will be considered a Hybrid role in the posted territory.   Responsibilities: - Develop and maintain highly effective business relationships with assigned agents and brokers in order to attract, develop/grow and retain profitable business in your assigned territory. - Evaluates a prospect's/renewal's financial standing, operational strategy, and industry trends to determine whether to proceed with the account, and if so, under what terms and conditions. - Performs a hazard analysis by combining knowledge and experience with available information on the prospect's/renewal's and its industry, and where appropriate, collaborates with experienced underwriters and other departments to evaluate a prospect's/renewal's potential exposure to loss. - Applies understanding of insurance with the hazards identified for the customer to assess the customer/broker request and determine acceptable coverage grants by line of business that address the customer's critical insurance and service needs. - Using assessments of the prospect's/renewal's operations and anticipated hazards, losses (primary & excess), and expenses (service requirements), applies knowledge of pricing tools, manual rates, rating plans, and reinsurance, develops a price for each coverage and rating plan option under consideration that meets or exceeds target returns, and has accountability and ownership of account pricing recommendations. - Given the customer/broker request, the hazard, coverage, and loss analyses, and the competitive situation, recommends program structures (coverage, limits/retention, rating plan/pricing, and billing combinations) achieving desired Business Unit goals, including long term profitability. - Completes all required steps on documentation and account management. Communicate and collaborate across the organization- such as Claims, Product Management, Loss Control, Legal, Credit, Distribution, and Production-- to provide solutions/recommendations and achieve organizational success.

Do you have the skills and drive to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a Salesforce solutions engineer at Liberty Mutual, you’ll be responsible for guiding the development of system, technical and product standards based on business plans and long-term strategies, while working in an agile environment that has the creative energy of a start-up and the full backing and comprehensive benefits of a Fortune 100 company.   We encourage you to apply and bring your Salesforce expertise if you’re a: - Strategic partner: You take the big picture view, whether you’re supervising architecture migrations or maintaining critical relationships with vendors and business partners - Motivated mentor: Exercise your technical chops while coaching and collaborating with junior software engineers. - Systems-level engineer: Working hand-in-hand with your business partners, you’ll develop technical requirements and design robust and flexible product and system architectures - Forward thinker: Leading by example, you’ll promote a culture of continuous improvement by finding solutions that increase efficiency, accelerate the adoption of new technologies and enhance profitability

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The field property claims adjuster will be traveling to insured homes within the Manchester, NH. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Who we are:   The Global Retail Markets (GRM) US Data Architecture team is activity searching for a SeniorArchitect. Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers, agents, and partners. As an experienced architect you’ll play a critical role in helping us reshape our core data platform via a modern cloud-based architecture, all while working in a highly collaborative agile engineering environment. You will be part of the team that establishes our enterprise data mesh strategy and modern distaster recovery process and continutity planning using the latest cloud technology and techniques.   You’ll be responsible for the architecture of large-scale enterprise grade solutions with an initial focus on our go forward Data Lake platfrom enabling AI & ML solutions that will drive our business growth. You will establish technology standards and roadmaps while still having the opportunity to get into the code via the development of exemplar patterns, data piplines, and MLOps that will be leveraged to accelerate our data engineering team’s delivery. We are looking for a change agent that will play a critical role moving our technology and business forward, solving the most complex problems, and providing leadership of cross functional teams that will unlock positive business outcomes in this space.   This role requires a diversity of background, mindset, experiences, and approaches. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive environment. By doing so we are transforming how we collaborate and therefore the quality of our architecture, software, and products. Please read more about our DEI initiatives here.     About the role: - Partner with business leadership to identify problems, and opportunities for technology innovation with a focus on data strategy and data cloud. - Help establish a clear, consistent technology vision through collaboration, influence, and enablement. - Research, recommend, design and develop data strategy and cloud architecture. - Shape enterprise data architecture design patterns, design principles and best practices enhancing business solution delivery. - Integrate disparate data models across the company into one enterprise-wide Unified Data Platform design - Stay informed on initiatives across the industry and the enterprise to help product owners and IT leadership effectively prioritize. - Consult with various teams to determine and refine AI/ML objectives enabled by moder MLOps. - Participate in development of enterprise strategy for AI/ML model development, training, deployment, operations, and compliance. - Drive culture of standardization in data transformation. - Interaction with software engineering and infrastructure teams to understand data requirements for new products or features. - Lead technology proof of concepts and benchmarks to ensure feasibility of architecture solutions. - Tailor communication and convey complex ideas in a concise manner to a diverse set of audiences and venues. - Identify and assess the organizational impact of enterprise architecture, governance and standards, including change in skills, processes and structures with an emphasis on the data layer. - Accelerate delivery by forming a network of positive relationships with vendors, and other influencers within the enterprise and beyond. - Mentor architects, engineers and senior leadership alike. Inspire and lead senior technical individual contributors.

Based on experience this position could be consider for an Underwriter Support Manager   Supervises Surety Underwriting Support staff to ensure a balanced, profitable and quality book of business. Collaborates with management to develop and monitor operating and quality standards for unit. Responsible for coordinating and administering support functions within an assigned office(s). Maintains compliance with regulatory requirements as well as internal policies. Supervises staff and collaborates with management on hiring, training/development and evaluation/adjustment of performance. Ensures Underwriting Assistant staff develops and maintains business relationships with Surety underwriting, internal service partners, and external clients.

The Inside Property Claims Catastrophic team is responsible for claim activities which support the US Global Retail Markets Property Claims Organization. Responsibilities include investigation, analysis and other claims handling duties for low severity property loss claims within assigned authority limits and consistent with policy and legal requirements. Ensures the delivery of quality service to customers.   You must have prior claim handling experience. It is preferred to have property claims experience with full-file ownership including experience with the following perils: interior domestic water, hurricane, wind, hail and fire.   It is strongly recommended that you live in Plano or Orlando as well within 50 miles radius since we are moving toward the hybrid approach.     This is a hybrid desk position, not a field position, meaning you will be required to be in office at least 2 days per month for occasional collaborative meetings. Our in office strategy continues to evolve and could require more or less time in the office in the future.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. During training you will be required to be in office 2 days per week until you become more proficient in the role.   In this role, you will:   ∙ Investigates claim damages and situation using internal and external resources.  Investigation steps include speaking with the insured or other involved parties such as contractors, requesting and receiving a field investigation report, research on past claim activity, research on external websites for CAT event confirmation, and engaging vendors for services, material supply and/or pricing. ∙ Determines policy coverage through analyzing investigation data and policy terms, including whether claim will be approved or denied.  Notifies insured of coverage or any issues.  Establishes reserve levels at the beginning of handling a claim and adjusts as appropriate based on investigation findings. ∙ Handles and owns claims submitted by independent adjusters, including making coverage and reserve decisions, and reviewing work for accuracy. ∙ Maintains accurate and current communication with insured/claimant. ∙ Maintains accurate and current claim file documentation throughout the life cycle of claim cases. ∙ Engages specialized departments such as Special Investigation Unit and Subrogation as appropriate. ∙ Determines and negotiates settlement amounts for damages claimed within assigned authority limits.  Makes recommendations to management for settlement amounts outside of authority limits.  Closes claim files upon completion of final payment. ∙ Alerts underwriting, marketing and/or risk management regarding questionable risks encountered to ensure potential hazards are clearly documented. ∙ May participate in Field CAT unit activities as appropriate to expedite claims processing. ∙ May participate in conducting suit committees, roundtables, arbitrations and mediations. ∙ Updates and maintains various systems with claims data on claim status, reserves, etc. once information is received by Field CAT Claims Specialists on property claims. ∙ Reviews recommendations for causation, approval / denial made by Independent Adjusters to determine whether to approve / deny the claim.  Approves recommendations for reserve and settlement/payment schedule amounts. ∙ Performs other duties as assigned.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.     **The field property claims adjuster will be traveling to insured homes within the Easton, PA. In order to be successful within the role, candidates should live within this area or very close to.** In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Senior/Principal Mobile Engineer (Android)   We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance and protect what matters most.    We are looking for a Senior or Principal Mobile App Engineer with Android experience to join our fully scaled Agile team to develop cutting edge, innovative products.    What you may enjoy about this job:    The Direct Service Mobile Team is building new features in the personal insurance flagship applications, allowing people to quickly and seamlessly manage their insurance experience.  We are looking for talented mobile app developers to join us in enhancing our customer facing mobile applications. These are high visibility products that are growing every day as customers are becoming more familiar with and comfortable using mobile to service their insurance products while on their device of choice.     By combining the latest architectures, tools and technologies we enable and empower you to learn about, discover and replace components as you grow within the team.     You will be able to work with the newest Mobile technologies including React Native, Kotlin, etc.  We put a lot of trust in our developers and enable them to work autonomously to stay on the forefront of emerging technologies.    What you’ll be doing: - Mobile application software development, design and prototyping. - Contributing your awesome programming skills to develop highly innovative, consumer-facing Android apps. - Writing clean, maintainable code and performing peer code-reviews. - Partnering with web developers to create and maintain a robust framework to support the apps/web. - Partnering with UI/UX to build the interface with focus on usability features, creating compelling mobile device specific user interfaces and experiences. - Optimizing performance for the applications & web. - Remaining up to date on the latest industry trends in the mobile technologies.

  Provide an array of property risk engineering services to commercial property underwriters and customers, including: technical consultations, on-site property surveys, project specification development, project/plan reviews, and any other service requiring property risk engineering or fire protection expertise. Identify, evaluate, qualify and quantify risk globally as related to covered perils to influence underwriting decisions and organizational profitability. Provide risk engineering services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as the Property Risk Engineering contact with brokers and corporate customer management. Manages the flow of engineering information between the customer, Risk Engineering Consultant, Broker, Underwriter, and all other interested parties to add value through risk improvement programs and superior customer service. This opening would considered a hybrid role in our posted locations. - Provide an array of property Risk Engineering consultative services to Liberty Mutual property underwriters and their customers, including: technical consultations, on-site property surveys, project specification development, project/plan reviews, and any other service requiring property risk engineering or fire protection expertise. - Develop comprehensive Account Reviews for the Underwriter, in accordance with Engineering and Underwriting guidelines, in order to influence positive underwriting decisions and outcomes - Improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual by Working collaboratively with Underwriting, brokers and customers by assisting in actively acquiring and retaining profitable business, developing customized property risk engineering proposals including list of locations to be surveyed, scope of other technical services and the associated cost of all risk engineering services. - Interface with Liberty Mutual Equipment Breakdown (EB) unit to ensure all EB risk engineering services and pressure vessel jurisdictional services are assigned and completed as necessary for each serviced account. - Develop, implement and monitor customized Account Service Instructions (ASI's) to guide the property risk engineering services being provided on specified accounts. - Develop and present comprehensive Engineering Service Stewardship reports and presentations which serve as a platform to partner and relationship build with key external stakeholders.

As a Senior Underwriter within North American Major Accounts you will be  is responsible for developing, growing, and maintaining a profitable, diversified book.  As a risk management underwriter your book will consist of loss sensitive primary casualty business focused on Workers Compensation, General Liability and Commercial Auto through marketing, underwriting decision making, building mutually beneficial agent/brokers relationships and establishing a marker-facing leadership presence, and application of underwriting tools, systems, and expert resources. - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the program structure, premium, collateral, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. - Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Advanced-level knowledge of insurance products/coverage, underwriting, pricing, risk selection, market segments and marketplace; insurance finance and actuarial concepts; loss control/risk engineering; marketing techniques, regulatory environment and reinsurance; advanced-level knowledge of territory management. - Ability to apply underwriting/appetite, tools, systems, and resources to achieve goals, solve complex problems, establish and build healthy working relationships. - Bachelor’s degree five to seven years of relevant experience preferred; CPCU or professional insurance designation strongly preferred.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The field property claims adjuster will be traveling to insured homes within the Mechanicsburg, PA. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

We are looking for an energetic and creative Product Owner to join an Agile team that will be designing and delivering accessible, flexible, scalable, and secure software solutions that support payment modernization. You will be engaged in challenging, innovative solutions that will help drive modernization in our disbursing capabilities and help expand our services to people all over the globe! Our ideal candidate has Treasury and/or payments experience and a firm understanding of the complexities in building financially significant system(s).   - Contributes to the creation of product vision and alignment with strategic priorities with stakeholders. Communicates the product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area. - With the squad/team, contributes towards achieving assigned product KPIs. Manages product(s) with a low-medium degree of strategy, scope, and complexity. - Owns and maintains the product backlog and is accountable for its contents, prioritization, and acceptance criteria. Accountable for clear, actionable user stories. - Sets priorities and actively participates in squad/team quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. - Participates in squad/team demos, retrospectives, and all other ceremonies. - Works daily with the Agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Contributes to aligning development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. - Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with?desired outcomes. - Analyzes feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. - Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with immediate squads/teams to ensure priorities are aligned in a portfolio. - Collaboratively builds the squad/team product roadmap based on strategy and ongoing input from stakeholders. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity. - Contributes in customer-driven design and usability testing. Ensures a well-positioned product through market & industry analysis.

Provides highly complex consultative services to an assigned group of customers within a specialty segment or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company's leadership position in the safety field through speaking engagements at conferences and developing key relationships. - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. - Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. - At the Regional/Division level, provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants. - Provides coaching, mentoring and training to enhance their development and effectiveness. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services. - Participates in actively acquiring and retaining profitable business. Identifies new business opportunities for RC services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. - Enhances Liberty Mutual’ s leadership position in the safety field and increases brand awareness through speaking engagements at conferences and developing a network of contacts

The Multinational Program Group (MPG) was started in January 2021 to empower GRS underwriters to confidently pursue and write multinational programs. The 14-member team has representation in all the major GRS geographical regions; North America, LSM Europe, LATAM & APAC. We are seeking a strong project manager to lead a series of MPG projects that align to GRS’s four shared objectives and address MPG’s priorities of Technology and People Enabled process, Educate & Empower Underwriters, Create Trusted Network Partners and Management Information Systems. In addition to supporting MPG directly the SPM will work cross functionally with the Surety Global Service Center (GSC) for 30% to 40% of their time to identify synergies, best practices and drive consistency of process where beneficial.   This person will perform complex project work, including research and analysis, structuring of project plans, creation of RACI assignments for identified work streams and prioritization of the series of projects. They will work independently and partner with and work closely with direction from the MPG general manager, MPG directors and underwriting advisor on the more complex tasks. The MPG project manager will collaborate with the MPG operations managers around the globe in their respective regions understanding the interconnected aspects of the business and regional operational strategy and business objectives. They will manage projects that are non-cyclical and varied, aligning with the project management life cycle (initiating/defining; planning; executing; close-out) and supporting business priorities. May also perform some project work, such as research and analysis. At this level, the PM manages a portfolio of projects to include those considered complex in nature with function-wide and/or SBU-wide impact. Provides updates to the general manager and collaborates with manager regarding highly complex matters requiring escalation.   Responsibilities   - Manages a portfolio of projects to include those considered complex in nature with function-wide and/or SBU-wide impact. Examples of complexity: highly technical, substantial budget, high visibility, long tail, many stakeholders crossing multiple functional groups, outside U.S. arena. The MPG project manager will work with the MPG team on defined workstreams to create clear project plans for the outlined, task, deliverables, and metrics. Including RACI charts, and metrics and timelines for success. - Defines the business case with input from stakeholders. Identifies and gains agreement on project objectives, scope, timing, and resources. Prioritizes and develops implementation plan to execute on critical tasks. - Identifies opportunities for optimal resourcing of standard work, including outsourcing and technology solutions working with COE, shared services & service teams, leveraging GRS Office of Operation available models inclusive of staffing models. - Analyzes the use of systems and tools to streamline workflows and engages with the “Discovery and Framing” IT team of developers on the MVP development and long-term end to end multinational process.  - Plans activities/tasks that will deliver the desired results and oversees day-to-day work and monitoring of progress towards goals. Ensures resources are optimally sourced and deployed. - Conducts project meetings and prepares regular reports to communicate the status of projects to stakeholders within and beyond the project team. - Establishes and evaluates opportunities for operational excellence & process improvements. - Works with MPG team on proposed Service Level Agreement (SLA’s) to build reporting capabilities on key metrics, and performance KPIs for MPG SLA deliverables. - Adeptly builds consensus and gains buy-in among stakeholders across the organization focused on where MPG has GRS identified line-of-business multinational opportunities. - Escalates and works to resolve issues that serve as roadblocks and/or place project objectives at risk. Including identifying critical stakeholders in product, actuarial, reinsurance, finance legal and claims.  - Manages project governance (steering) and sponsors and identifies and provides visibility into trade-offs between options, while strongly influencing recommended approach to project leaders. - In addition to project management, may also perform some of the work defined in the project roles and responsibilities. - Performs project close-out steps to include identifying lessons learned/best practices to inform the success of future projects. Applies continuous improvement methodologies throughout the project management lifecycle.   Preparation, Training & Experience   - Demonstrates national and international cultural awareness and inclusivity, and the ability to work with and influence varied customer groups effectively. - Expert-level ability in managing all aspects of the project management life cycle for multiple projects at one time to include those projects that are complex in nature. - Advanced knowledge of project management tools. - Strong ability to adapt and address unique challenges in collaborative and creative ways. - Project management certification strongly preferred. - Displays advanced communication, organizational, analytical, critical thinking, and team building skills as well as advanced presentation, influencing, and relationship management skills. - Advanced business operations knowledge to include understanding the function`s value chain and market conditions strongly preferred. - Competencies typically acquired through a Bachelor`s degree or equivalent experience.

**This position may have 2 days per week in-office requirements depending on candidate location.**   The Auto Analytics team within GRM Product Economics conducts critical analysis and provide recommendations to drive profitable growth in the $12B US PL Auto line of business. The key responsibilities for this role will be to produce accurate PL auto profit guidance and quantitative forecasting of prospective profitability, clearly communicate internal and external trends that impact bottom-line results and recommend strategic approaches to achieve profitable growth. This role will require a strong depth of knowledge in the Auto product and industry, close collaboration with analytical teams throughout the organization, and the ability to clearly set and communicate our go-forward LOB strategy. This role will be part of a team of 5 analysts and report to the Auto Analytics manager.   This team is involved in a wide variety of PL auto projects that require both strong technical and soft skills.  Some project examples may include developing predictive models for forecasting loss trends and profit results, building innovative solutions to understand customer mix implications driven by pricing and marketing strategies, tracking macroeconomic supply and demand data to ultimately opine on how complex global trends may impact the insurance industry, and proactively identifying and quantifying new tactical solutions to achieve profitable growth for PL auto.   Responsibilities   - Deliver US PL auto internal indications/profit guidance, which bring together the impacts of profitability results, trends, rate strategy and other product actions into a holistic perspective on PL auto profit health. - Build and leverage a deep understanding of the PL Auto line of business and components of profitable growth. Identify threats and opportunities, generate insights into relevant metrics, and develop and deliver recommendations to achieve and maintain target returns. - Advocate for the Auto Product throughout all levels of the organization and serve as a primary subject matter expert of the line. Partner with relevant teams to discuss key questions and exchange information to best achieve your objectives. - Build expertise on PL auto loss development methodology and opine on ultimate selections by collaborating closely with Claims, Reserving and Product partners. - Determine a range of reasonable outcomes given assumption uncertainty and support our pricing selections to Product leadership and stakeholders. - Challenge existing methodologies and develop new approaches to test and enhance the accuracy of our projections. - Design improved tools and processes to facilitate increased efficiency. - Mentor and assist more junior team members.  

Want to combine a great company with today’s fastest moving technical field? Then we’d love to talk to you! Liberty Mutual is seeking an experienced and energetic Data Platform Engineering Manager to join our elite data and analytics leadership team and help construct the future of our secure, well-governed, data analytics platforms on cloud. Work with our leading-edge technologies and become part of the Liberty Mutual success story.   As the Manager of Data and Governance Platform Engineering within Global Retail Markets Data and Analytics IT team, you will manage dedicated Agile teams engineering our entitlement, catalog, lineage, and records management platforms which play a central role in our data evolution strategy. You will lead several diverse, agile teams of technology people by establishing a shared mission, aligning with business data strategy, enhancing excellent engineering practices, and providing clear architecture vision.   In this role you would: - Manage several agile squads working on security, analytics and governance frameworks and platforms for our cloud-native lake house and governance products. - In partnership with Product Owner, manager total cost of ownership and identifies key performance indicators to measure success of work product. - Understands the business domain and product vision; in partnership with other team members (Scrum Master, Architect, Product Owner, etc.) aligns work of the team toward the shared goals for the product. - Monitors team effectiveness and addresses issues affecting team productivity. - Supports team members in addressing or escalating issues to make the overall team more efficient. - Removes roadblocks and obstacles; manages interdependencies when needed. - Initiates and fosters collaborative partnerships with current and potential clients, technology and business managers, vendors and technology executives; develops relationships that support increasing efficiency and effectiveness. - Manages the quality of work delivered by team members and deals effectively with performance issues in a timely manner. - Coordinates and delivers performance reviews and drives professional development, including rotations and special assignments. - Facilitates or provides mentoring experiences. Provides relevant technical coaching and support to team members. - Hires talent and actively engages in recruiting processes. - Coordinates with vendors to ensure talent management, on-boarding and transition are performed in a consistent manner. - Participates in the development of business and/or technology vision, strategies, critical success factors and operating plans for application, unit or platform. - May establish financial plan for the application, portfolio or overall unit and manages to plan. - May lead efforts to evaluate, select and implement new technologies to enhance application or platform.

Senior Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims with varying complexity and perils. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory   The field property claims adjuster will be traveling to insured homes within the Kansas City, KS area.  In order to be successful within the role, candidates should live within this area or very close to.   Responsibilities: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure. - Engages and manages consultants as required to assist in determining facts, causation, damages and exposure monitors the costs to ensure they are reasonable and necessary. - Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes. - Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim. - Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate. - Meet time requirements of the policy and fair claims handling practices. - Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim. - Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflects the adjustment activities and substantiates any payments made. - May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel. - Provide guidance to inexperienced team members and may act as a mentor to other entry level adjusters. - May be called upon for catastrophe duty.

Liberty Mutual Insurance has an exciting opportunity for an enthusiastic law student who is interested in making an immediate and valued contribution. As a Law Clerk you will provide technical support to staff attorneys, perform legal research and assist in drafting and filing legal documents. Responsibilities: - Performs legal research utilizing both written and electronic sources. - Assists attorneys in brief and opinion writing. - Prepares draft memos. - Gathers and compiles facts and relevant case information. - Drafts pleadings and motions. - Assists attorneys in preparing for depositions and trials.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The field property claims adjuster will be traveling to insured homes within the Lodi, NJ. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

The Global Retail Markets US Service Technology team is actively seeking to hire an experienced Software Engineer focused on Contact Center Technologies.  In this role you will partner closely with our product owners and work across Agile delivery teams to develop customer-centric customer experiences that support our contact center.      We are looking for a talented developer to join us in enhancing our products and capabilities. These are high visibility products that are growing every day as customers are becoming more familiar with and comfortable using digital channels to service their insurance products while on their device of choice.     By combining the latest architectures, tools, and technologies we enable and empower you to learn about, discover and replace components as you grow within the team.     This is a range posting and could be filled as either a Principal or a Senior Engineer.     In this role, you would    - Collaborate with geographically dispersed teams to drive full cycle end-to-end development to deliver complex software solutions - Work in an Agile environment with business stakeholders, Product Owner, Solutions Engineer, and other software engineers to review and refine stories and execute on them using excellent engineering practices - Perform hands-on development and problem resolution, write clean, maintainable code, and perform peer code-reviews - Embrace and model engineering excellence and best practices - Contribute to the development and growth of the team - Be curious and innovative using new tools and techniques - Provide periodic off-hours production deployments and support - Work on messaging applications and API software development, design, and prototyping - Optimize performance for the applications  

Job Introduction:    Are you intrigued by Investments and Finance? Do you have the skills and drive to join a tech team that’s actively working on digital transformation and building industry leading cloud native solutions?  Do you want to join an Innovative Team with a start-up mindset and fortune 100 stability? If yes, there’s a place at Liberty Mutual Investments for you!    Liberty Mutual Investments manages Liberty Mutual Insurance Group’s global financial assets across global and private domains, to create capital and generate income. With over $80 billion in AUM and staffed with 270+ investment, finance and operations professionals located in Boston, MA., Liberty Mutual Investments offers the best of both worlds; the look and feel of a boutique investment firm, and the reputation and financial strength of a Fortune 100 company.    About the job:   The Sr.Business Systems Consultant/Sr. Configuration Engineer will help configure and build technology to enable Investment functions (trade flows, accounting, reconciliation, reporting, and automated batch scheduling workflows) for integration with the Investments Accounting Book of Record (Simcorp Dimension). You will possess a creative problem solving, hardworking "can-do" mindset with focus on the collective success of the scrum team to iteratively deliver high quality products to enable the investments business - Showcase and continuously build investments finance knowledge to consult on complex technical problems (e.g., gap analysis, infrastructure, interfaces, reporting, and/or data mapping/conversion) to engineer solutions. - Support deployment process including cutover plan, post implementation knowledge transfer, and support documentation. - Build deep understand of the product and configure software modules according to defined design specs & demonstrate understanding of configuration options for business workflows during Agile ceremonies and sprint review. - Partner with the Product Owner and support activities including Product Backlog Refinement, Story Writing, and Acceptance Criteria definition. - Collaborates with data engineering and QA team to provide domain and product level expertise to build engineering solutions - Assist in system validation, cutover plans, post-implementation support, any issues/defects, transition planning, and knowledge sharing efforts. - Provide clearly written technical configuration stories, including requirements, and support documentation to accommodate software batch processing, automated business workflows, and deployment - Deliver high quality configuration-based solutions (interfaces, reports, enhancements, and/or conversions) which are accurate and stable measurable by defect counts and production incident rates. - Provide Tier II support of software as needed, including vendor or development team escalation to resolve incidents. - Coordinate activities in collaboration with production support and development team for daily, month end, quarter end and annual close.            

Independently plans and monitors the completion of bookclose processes and financial reports in a deadline focused environment, while ensuring that issues are escalated as needed. Uses increasing expertise to process detailed information with high levels of accuracy and to research and apply accounting policy. Communicates effectively with other units and management to plan work, gather information, and present results. Leads efforts to continuously improve processes to produce relevant financial reports in the fastest, most efficient means possible. Responsibilities Oversees functions of the monthly, quarterly and annual book close cycles, monitoring timely completion and escalating issues for resolution. Accurately and efficiently performs accounting activities of increasing complexity. Creates increasingly complex financial statement schedules, audit support schedules and other reports in a timely manner. May perform detailed review of other team members` schedules. Researches and applies accounting policy to business issues that arise. Establishes, documents and performs internal control procedures to ensure accurate and timely financial reporting. Understands how data flows through the financial systems to the accounting function in order to identify issues and take action to address them. Continually assesses the business value and efficiency of the work performed, making suggestions for improvements and collaborating with others in implementing them. Leads or actively participates in increasingly complex department projects and continuous improvement activities. Fosters the development of teammates by sharing expertise and experience through training or reviewing their work. May provide feedback on performance.

Are you looking for a claims position within our Commercial Claims division that will allow you to showcase your strong claims handling skills in our Specialty Claims unit?  Liberty Mutual has an immediate opening for a Senior Technical Claims Specialist II of Excess Coverage and Specialized Claims.  The Senior Technical Claims Specialist II determines coverage, investigates highly complex commercial casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, manages the litigation, negotiates a settlement, authorizes and pays the claim. Additionally, you will demonstrate the highest level of expertise and sound judgment in complex matters; often serves as a subject matter expert.   *This is a 100% remote position, but does require going into one of the following GRS Claims Offices at least twice a month if you reside within a 50 mile radius: Bala Cynwyd, PA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT.   Responsibilities: - As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims.  - Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. - Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. - Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. - Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). - Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. - Leads and participates in special projects and performs other duties as assigned.                                                                      Our four shared objectives will maximize value for GRS and Liberty Mutual and ensure we win with purpose, together. In GRS, winning means we will: - Provide exceptional value to partners and clients measured by improving customer and broker net promoter scores across claims, ease of doing business, and problem-solving that will cultivate focused relevance in key products, services and industries where we have identified a clear right to win. - Deliver consistent risk-adjusted underwriting profitability through the cycle measured by 62% accident-year loss ratio targets that will build long-term franchise value and produce sustainable earnings. - Capture the initial $1B performance gap opportunity measured by an overall 92% combined ratio target that will generate the underwriting profit necessary to organically grow our capital base and invest in our business and capabilities. - Build a high-performance culture measured by behavior and mindset shifts that will make us resilient and forever change the way we run and manage our business.                                             

Manages, investigates and resolves assigned high severity Property Loss claims under limited supervision. Provides policyholders with exceptional customer service. May assist Customer Claims Representatives with in-person inspection/policyholder contact where necessary. *Ideal canddate for this role will reside in Southern CA due to travel component involved. Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory Responsibilities: - Investigates, determines coverage of loss and adjusts all elements of Property Loss claims of high severity. - Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. - May work with a Liberty network contractor in the appraisal process. - Ability to independently scope high severity losses and/or large losses. - Works with Liberty network contractor in the appraisal process of claims and participates in re-inspection of Liberty referred contractors. - Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identifies suspicious losses. - Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty, may assist in management of catastrophe operation, Quality Control of Independents used and may trouble shoot problem and high profile cases. - For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location. - Assists in the training of property personnel and serves as a technical resource to the office. May assist in the absence of the Claims Team Manager.

Liberty Mutual Investments (LMI) - LMI is a globally invested, multi-strategy investment firm responsible for managing the investable assets of the Liberty Mutual Insurance Group and its pension plan (totaling ~$100B) - LMI’s operating model is built on three pillars: centralized portfolio construction, asset management and investment-enabling services. - Teams are structured as Investment Business Units (IBUs) that include Strategic Asset Allocation (SAA), Risk Management, Global Fixed Income (GFI), Global Private Investments (GPI) and Investment Enabling Services (IES). - Our investment portfolio spans a broad spectrum of public and private asset classes including fixed income, public equity, private equity, private credit, venture capital, real estate, private credit and energy transition. Location: Hybrid In-Office/Remote Workplace Model in Boston About the Role   The Relationship Management Associate will provide support and guidance on a range of investment strategies across the platform.  The individual will coordinate engagements with new and existing partners including asset managers, banks, asset owners, corporates and other stakeholders.  This individual will work closely with LMI’s investment teams to identify and implement strategies to deepen partner relationships and driving business growth.  The individual will not be responsible for raising capital.  Key Responsibilities: - Develop and maintain relationships with key investment partners, working to generate new business. - Work closely with internal teams, including portfolio managers and leadership, to identify and implement strategies for deepening client relationships and driving business growth. - Monitor client portfolios and provide regular updates on performance and potential opportunities for growth. - Collaborate with internal teams to resolve any issues or concerns in a timely and professional manner. - Organize relationship events and build engagement plans. - Coordinate and drive content for CIO and leadership meetings with external stakeholders. - Participate in industry events and networking opportunities to build and maintain a strong network of contacts. - Complete additional tasks and special projects as needed.

Provides, builds, and maintains prototype data solutions to meet the needs of the enterprise. Helps ensure those solutions can be scaled appropriately. Under technical direction, works within limits and authority on assignments of moderate technical complexity and coordination. Possesses demonstrated technical knowledge and skills, including product and industry, reflective of successful progression through various job family levels. May provide guidance and assistance to lower-level associates and other functional areas.   Responsibilities Under technical direction, prototypes/develop data solutions of moderate complexity to meet the needs of the organization and business customers. Code proof-of-concepts utilizing a working knowledge of multiple coding languages, leveraging reusable code modules. May provide assistance to lower-level team members. Participate in the design and development of data solutions that enable effective self-service data consumption, and can describe their value to the customer. Have an understanding of Agile techniques. Can set expectations for deliverables of moderate complexity. Participate in the maintenance of proof-of-concept and prototype data solutions, and participates in any assessment of their viability and scalability, with partnership from IT. Working with IT, assist in building robust systems focusing on long-term and ongoing maintenance and support. Ensure data solutions include the deliverables required to achieve high-quality data. Has an understanding of Business Intelligence tools, including visualization and user experience techniques. Can set expectations for deliverables of moderate complexity. Apply a working knowledge of the principles of metadata, lineage, business definitions, compliance, and data security to project work. Have a basic ability to understand new technologies as needed to progress initiatives. Minimum three years experience in the financial/ insurance industry. Experience with Microsoft Power BI development preferred. Bilingual (English/ Spanish) preferred.

The Senior Underwriter contributes to the growth and profitability of assigned healthcare professional liability product line(s) through marketing, underwriting and managing of products and services of standard risks. Some risks may require special handling or unusual coverages. Demonstrates functional technical knowledge of underwriting concepts, practices, procedures and techniques to include coverage issues, product lines, marketing, relevant systems, and competition in the marketplace. Responsibilities: - Reviews and negotiates policy terms and conditions with assistance from the manager. - Establishes and maintains relationships with the brokerage community to facilitate marketing of IronHealth products and services. - Underwrites targeted new and renewal business of by reviewing and analyzing insured's (or prospective insured's) loss history, financials, and other pertinent information at the direction of the manager. - Makes independent marketing calls to brokers and prospective insureds. Contributes to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. - Communicates with other product line underwriters and claims analysts in order to provide comprehensive customer service. - Performs related duties as requested to include, report preparation, presentations, and special projects to assist in ensuring the success of the product line unit.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth? As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory. The field property claims adjuster will be traveling to insured homes within the Charlottesville, VA area. In order to be successful within the role, candidates should live within this area or very close to. Responsibilities: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within the Waltham, Massachusetts area. In order to be successful within the role, candidates should live within 20 miles of this area or closer.       In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within the West Branch, Michigan area. In order to be successful within the role, candidates should live within 20 miles of this area or closer.     In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

The Public Entity Senior Underwriter is responsible for developing, growing, and maintaining a profitable, diversified book of business through marketing, underwriting decision making, building mutually beneficial agent/brokers relationships and establishing a marker-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee.   This role is a hybrid but you must be in the Chicago, Indianapolis, or Minneapolis Metropolitan areas. - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. - Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. - Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.

This is a Hybrid opportunity with compensation dependent on candidate’s geographic location, overall experience, and skill level. Only considering candidates in the New York City or Boston areas at this time.    As part of the general ledger accounting team, will be responsible for the performance of month end close processes and providing insightful analysis in a deadline focused environment. The individual will need to be able to work in a team oriented environment to gather information and resolve issues as they arise. Uses increasing business acumen and analytical expertise to perform ad hoc financial analysis and effectively communicates accounting issues to our business partners . Leads efforts to continuously improve processes to increase the speed and effectiveness of financial analysis.   Responsibilities: - Prepare complex financial reports utilizing a broad knowledge of accounting policies and procedures. - Prepare and/or input general ledger entries by utilizing set procedures and various accounting systems and ensuring financial controls are working as designed. - Research complex accounting treatment and policies by utilizing available technology and other resources. - Research and resolve complex reconciling issues and discrepancies; take corrective measures to prevent. - Provide customer service to internal and external groups. - Prepare analysis and be prepared to provide explanations for unusual and/or inconsistent trends. - Suggest process improvement initiatives and provide solutions to enhance current processes.

United Parcel Service (UPS) has been a commercial insurance partner for almost 85 years.  Today, ranked 47th on the Fortune 500 and employing over 400,000 workers globally, UPS is National Insurance’s largest customer.  The UPS Program is administered by over 200 dedicated service, claims and risk control professionals, including the UPS Dedicated Risk Control Team. We are searching for a Risk Control Consultant to join the UPS-Dedicated Team in the Sacramento Metro area with occasional travel to Reno, NV. This position may be “work from home”, due to the dedicated aspect of the account, but does require the majority of each workday at various customer locations.   In this role, you will work shoulder-to-shoulder with UPS Risk Management and Health & Safety teams to identify, quantify, and reduce/eliminate safety hazards. The UPS-dedicated team takes pride in its reputation for responsiveness and proven track record for pro-actively identifying opportunities for impact, and for developing solutions that have proven time and again our value in mitigating loss for this high-profile customer. The right candidate for this role will bring strong relationship-building skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience.   Please Note: This position is eligible to be hired at different levels depending on experience.    Responsibilities: - Account Service: Work with UPS Management and employees to provide comprehensive, highly sophisticated consulting services to assist in meeting customer key performance indicators. Including a deep understanding of customer operations and industry exposures to develop strategies to mitigate risk.   - Leadership: Having the ability to collaborate, innovate, influence, and inspire those around them to meet a common goal. This includes mentoring and coaching, owning personal and career growth aspirations, and becoming a leader in their field.  - Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product and service delivery in a collaborative way that provides consistent innovation.   - Relationship Building: Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer in order to impact business objectives.      Key Capabilities and Characteristics: - Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.  - Able to adapt to changing and competing priorities demonstrating resilience and flexibility. - Demonstrates personal energy, stamina and discretionary effort. - Works with a sense of urgency and handles setbacks/feedback with a growth mindset. - Strong collaboration skills and commitment to continuous improvement. - Ability to develop and maintain relationships with customers, peers, and industry contacts. - Capacity to become trusted advisor and partner with the customer. - Effective interpersonal, oral and written communication skills.     

Provides technical oversight and engineering solutions to large, strategic, complex system and application development projects, usually at the product level. Responsible for the implementation of technology by developing clear, comprehensive and integrated system, technical and/or product recommendations which support business plans and long-term strategies. Working closely with Associate Solution Architects, drives adoption of architecture standards in order to promote operational excellence, security, reliability, performance efficiency and cost optimization into operating norms. Recognized as a thought leader within discipline who influences decisions made by senior leadership and advances the craft of engineering within our organization.   We are seeking a Solutions Engineer to join the GRS Technology - Engineering Enablement team. The EE team is responsible for delivering enablers for Software Engineers, Data Engineers, Data Scientists, experimenting on new technologies, and innovating on existing patterns or processes. Our primary goal is to reduce the cognitive load on Software Engineers allowing them to focus on value-add priorities and outcomes.     Responsibilities - Value and support diversity, equity, and inclusion among your colleagues through listening and actions. - Role requires 50% hands on keyboard, developing & experimenting with new technologies like Generative AI, design patterns/templates etc in Cloud platforms. - Ability to embrace, learn, adapt, and teach new technologies with expertise to assess possible fit to our business & engineering needs. - Develops clear, comprehensive and integrated system, technical and/or product recommendations that ensure consistency, security, maintainability, reliability and flexibility within a business capability domain or portfolio. - Proficient in cloud technologies (AWS, Azure), software engineering languages (including Python, Typescript, JavaScript) and tools (including Observability tools, JIRA). - Knowledgeable in UI frameworks, DevOps & SRE principles and practices, as well as familiarity with test-driven and behavior-driven development. - Knowledgeable in new and emerging technologies (including Generative AI, Lakehouse etc), - In-depth understanding of layered solutions and designs; in-depth understanding of shared software concepts and product features, as well as security minded. - Oversees design reviews and frameworks. - Contributes toward forecasts of business and IT trends to define the technical direction within a portfolio, project or Market. - Educates and drives adoption of the well-architected framework in order to promote Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization, Sustainability into cultural norms. - Makes recommendations to improve process efficiency and effectiveness. - Participates during incident management events and provides consultative recommendations on viable resolutions. - Maintains collaborative and strategic partnerships between customers, vendors, business partners, and technology teams. - Mentors staff to develop technical engineering capabilities. Shares expertise ensuring that teams are continuously improving and learning together to meet current and future engineering needs. - Shares engineering knowledge and expertise across the organization and industry through networks, events and communities of practice. - Highly developed listening, negotiation, consensus building & influencing skills, facilitation and the adaptability to respond to change quickly. Highly developed oral and written communication skills; strong presentation skills. Ability to effectively collaborate with all levels of the organization.

If you’re a curious learner who has a penchant for getting things done, thrives on solving challenging technical problems, and enjoy working on high visibility business solutions, we want you to join our tech team! GRS Global Underwriting Platform and Policy Servicing Technology group is actively seeking a Principal Software Engineer to join a Global platform team to support, enhance and build products in the commercial Property & Casualty technology space. We are seeking motivated Software Engineers with an API First design mindset and with an experience building and maintaining cloud-migrated as well as cloud-native architectures that supports a global customer base. You will be engaged in challenging, innovative projects that impact the entire enterprise.   Job Description:   As an experienced Software Engineer, you will work collaboratively with multiple geographically diverse agile teams to develop and enhance complex systems and create innovative solutions that exceed customer expectations. This is a fast-paced environment providing rapid delivery for our business partners. You will be working in a highly collaborative environment that values speed and quality, with a strong desire to drive change and foster a positive work environment as we continue our agile transformation journey. You will have the opportunity to help lead this change with us as we grow this culture, mindset, and capability.   In this role you will: - Develop system/application and integration architecture, support implementation & delivery. - Responsible for overall success of the program, leading iterative development that delivers a high-quality product. - Serves as a champion for excellent engineering practices, including methodologies like TDD, and pair programming. - Collaborate closely with a team of Architects, Technologists, Product Owners, and Engineers in an Agile environment to deliver complex software solutions. - Drive a culture of innovation and learning while modeling the company’s core behaviors and values. - Facilitate cross team learnings, communication, and alignment;  - Mentor and coach team members to grow their skillsets and careers

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth? As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory Responsibilities: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty

  The Company   Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across global and private domains to build capital and generate income. With over $100 billion in AUM and staffed with 300-plus investment, finance and operations professionals located in Boston, MA, we offer the best of both worlds — the look and feel of a boutique investment firm and the reputation and financial strength of a global leader. LMI has been on a transformation path to spur innovation, capitalize on deep expertise and scale its returns on long-term flexible capital through a “one firm, one portfolio, one team” mindset. Our operating model is built on three pillars: centralized portfolio construction, asset management and investment-enabling services. The teams are structured as Investment Business Units (IBUs) working in concert: Strategy & Asset Allocation, Risk Management, Global Fixed Income, Global Partnerships & Innovation and Investment Enabling Services (IES). Our portfolio spans a broad spectrum of public and private asset classes, and we are committed to expanding our capabilities and our toolkit in furtherance of our mission.   The Position   Liberty Mutual Investments (LMI), a subsidiary of Liberty Mutual Insurance, is seeking ­­­­a Lead Financial Analyst. In this role, you will collaborate with business partners to analyze trends and provide insight on our monthly results, and partner with other functional stakeholders to deliver financial expertise, analysis, and insight.    The ideal candidate for this role thrives in a fast-paced environment, is proactive and intellectually curious. You will contribute to the organization’s success by driving financial reporting that provides transparency into our financial position in support of leadership decision-making.   Responsibilities - Responsible for the accurate, timely completion of monthly, quarterly, and annual book close cycles, directly supporting the LMI’s financial results preparation - Analyze and report on LMI’s financial results, provide drivers and insights that impact LMI’s financial results. - Analyze and research investment results, identify data issues and root causes, and summarize findings to management and various stakeholders. - Responsible for the quarterly Current Expected Credit Losses (CECL) processes, work closely with various stakeholder to understand underlying investments and key drivers on the results - Responsible for monthly derivatives reporting processes, work closely with investors to understand and properly report various strategies on financial statements - Understand how data flows through various financial systems and consolidate financial results reported by multiple systems. - Identify areas for improvements and streamline reporting processes through automation where possible - Participate in broad projects by providing technical accounting expertise to a larger group. - Establish and maintain strong, collaborative partnerships within LMI, Corporate Finance and external auditors

Position offers flexibility to leverage a hybrid work model. Core working hours are 11EST-4EST for Monday through Thursday   The Business Enablement team within the Internal Agency department is looking for a Princ Data Solutions Analyst to join our cross-functional team. The team's responsibilities include leading the strategy for and managing the technology, data, reporting, compensation and finances for the department. The new team member will primarily manage cross channel data for the Internal Agency and assist in system migrations with data impacts. Additionally, they will be responsible for migration of data office processes to the Internal Agency.   Job Responsibilities:  Data Solutions and Management - Provide subject matter expertise for Agency data. - Acts as a technical leader and mentor to lower level associates. - Under minimal direction, develops data solutions of high complexity using multiple coding languages to meet the needs of the organization and business customers. Use technical, analytical, and critical-thinking skills to develop data solutions which provide value to our stakeholders, are delivered timely, and meet quality/security standards. - Designs and develops data solutions that enables effective self-service data consumption, and can describe their value to the customer. - Maintains proof-of-concepts and prototype data solutions, and handles any assessment of their viability and scalability, with own team or in partnership with IT. Working with IT, assists in building robust systems focusing on long-term and ongoing maintenance and support. Works with IT to help scale prototypes. - Designs automated process flows of moderate complexity linking together multiple source systems to create useable output for analytics professionals using ETL tools. Stakeholder Management - Communicate with a variety of people within the Data Office, Data Analytics & Engineering, and business partners. Engage with peers and stakeholders to understand current state challenges, identify requirements, and come to agreement on plans.  Especially critical due to multiple planned system migrations over the next 12 months. - Ability to work effectively with a wide-range of internal groups - Adapt communication style appropriately to share project results, opportunities, and successes with Business and Technical Leaders. Continuous Improvement - Learn and apply skills with new tools and technology. Continuously support the organizations move to more sophisticated analytics/tools. - As necessary, develop messages to share best practices and release notes for data assets.  - Suggest improvements to existing processes and implement. - Support table and process retirement efforts with the goal of reducing technical debt. Communication and Time Management - Prioritize efforts based on customer value. Can set expectations for deliverables of high complexity. - Effectively balance tasks simultaneously and adapt to shifting/competing priorities in a fast-paced working environment. 

To win in a world of accelerated change, it is critical to create the protected space to incubate new ideas, rapidly test concepts in market, and accelerate the delivery of critical insights and capabilities to the business. Since 2016, Solaria Labs has been testing into new spaces and reinventing Global Retail Markets’ offerings for the future, and now Solaria is expanding to become an enterprise-wide incubation function within the Enterprise Strategy team.   This role will sit within the Liberty+ and Safeco+ product team. The products expand our promise of protection to our customers by providing advice, recommendations and tools to homeowners on how to mitigate and manage risk within their homes. You’ll have the opportunity to be creative, think strategically and make your mark on the product and team. This role is integrated into a fast-paced cross-functional team of designers, marketers, engineers, researchers and beyond and you’ll have the unique experience of a small business in the midst of a Fortune 100 company.   We are looking for a new member of the Liberty+ & Safeco+ team to lead the development of new experiences and experiments. This person will report to the manager of Liberty+ & Safeco+ team.   Responsibilities - Design and incubate new features and experiments to generate value for policyholders alongside organizational learnings. - Own components of the Liberty+ & Safeco+ experience and partner with functional leads (marketing, engineering, design, etc.) to execute on new experiments and features. - Manage product relationships, priorities, performance and decisions. - Lead product expansion, including into new states, lines & moments. - Sources, manages and executes on longer term roadmap.   Example project: Extreme weather events have a profound effect on our customers, for whom we’ve promised to be there when they need us most, as well as our business, which makes increasing weather resilience a critical ESG priority for Liberty Mutual.    In 2022, Solaria Labs partnered with the Office of Sustainability to explore new ways to help our customers proactively build weather resilience. Together we co-created WeatherReady, a new feature on our Liberty+ digital value-added services platform that informs and empowers customers to build weather resiliency by providing science-backed advice (sourced from the Insurance Institute for Business and Home Safety), recommended solutions/service providers, and tools to track progress.   In this role you will have the opportunity to pursue similar types of projects within the Liberty+ & Safeco+ suite.    This position may have in-office requirements depending on candidate location.   Please note-The actual internal level/grade for this role will depend on the candidate’s overall experience and skill level

Advance your career at Liberty Mutual Insurance - A Fortune 100 Company!    The Company  Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across global and private domains to build capital and generate income. With over $90 billion in AUM and staffed with nearly 300 investment, finance and operations professionals located in Boston, MA, we offer the best of both worlds — the look and feel of a boutique investment firm and the reputation and financial strength of a global leader. LMI has been on a transformation path to spur innovation, capitalize on deep expertise and scale its returns on long-term flexible capital through a “one firm, one portfolio, one team” mindset. Our operating model is built on three pillars: centralized portfolio construction, asset management and investment-enabling services. The teams are structured as Investment Business Units (IBUs) working in concert: Strategy & Asset Allocation, Risk Management, Global Fixed Income, Global Partnerships & Innovation and Investment Enabling Services (IES). Our portfolio spans a broad spectrum of public and private asset classes, and we are committed to expanding our capabilities and our toolkit in furtherance of our mission.   The Position  Liberty Mutual Investments (LMI) is actively searching for a Director, Private Investments to join the Structured Products Group (SPG) within Global Fixed Income (GFI). In this role, you will focus on originating, underwriting, and executing private structured investments in close partnerships with Portfolio Managers, Analysts, and various other stakeholders.   Responsibilities - Grow direct originations across SPG asset classes (consumer, commercial, residential, structured credit, and commercial real estate) - Originate proprietary, direct private transactions by leveraging existing relationships, developing new relationships, and collaborating with internal and external partners - Partner with colleagues to originate, underwrite, and execute private senior and subordinated structured investments across SPG asset classes, collateral types, and structures - Complete all aspects of investment origination, evaluation, and execution including - Conducting research and generating investment ideas - Conducting financial, operational, structural, and market due diligence - Analyzing risks and structuring to mitigate risks while optimizing for legal, capital, regulatory, rating agency, and accounting considerations - Negotiating deal terms and legal documentation - Managing investments post-closing