Job Listings

Manages a team of technical experts and is accountable for driving the underwriting strategy for Financial Lines Profit Center within North America Specialty.  Team is responsible for sharing technical expertise through transactional support, consults, training, and audits across aligned product line.   Responsbilities    - Supports sub segment underwriting strategy and annual financial plan, aligned with upstream GRS NA and sub segment strategies and plans. - Partners with the aligned CUO and profit center leader to set underwriting strategy and monitors performance of plans for pricing, risk origination, market segmentation and risk selection. - Oversees the collation of product information to inform planning and tracks progress against the defined plan and strategy for their respective LOB/Industry. - Ensures local presence of technical experts with the field underwriting organization to build closer relationships, provide ease of use, and gain a better understanding of the local marketplace. - Provides subject matter expertise and advisory support to sub segment CUOs or profit center Technical Directors for complex referrals or unusual market developments. - Manages authority and referrals at the profit center level, where delegated by the sub segment CUO, with authority to resolve issues locally where appropriate. - Monitors execution of sub segment/industry underwriting strategy and portfolio performance against plan; supports aligned CUO in any referrals escalated. - Monitors execution of sub segment underwriting strategy and portfolio performance against plan; handles any referrals escalated. - Drives LOB/UW technical excellence across the sub segments or profit center, working with Underwriting Leaders to identify and resolve issues. - Works with Underwriting Leaders to identify product and services enhancements, capability development opportunities (e.g., skills, tools), and elevates to aligned CUO (Product or sub segment).

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   We encourage you to apply and bring your expertise if you’re a: - Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

This is a remote role within the Atlanta area with occasional travel required for appearances.   Are you looking to try cases? If so, this is the position for you!   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.   We encourage you to apply and bring your expertise if you’re a: - Engaged legal professional: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings, representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.

We are searching for a Technical Consultant  to join our UPS Dedicated Team in Farmington Hills, MI. United Parcel Service (UPS) has been a commercial insurance partner for almost 85 years.  Today, ranked 52nd on the Fortune 500 and employing over 500,000 workers globally, UPS is Liberty Mutual’s National Insurance largest customer.    This position is "work from home" due to the dedicated aspect of the account however nearly 100% of the work is performed at UPS locations primarily in Metro Detroit, Toledo, OH, and Columbus, OH area with potential to support additional work in Northern and West MI. In this role, you will work shoulder-to-shoulder with UPS Health & Safety and operations management teams to identify, quantify, and reduce/eliminate safety hazards. Support is provided primarily to Package Operations.   The UPS Dedicated Risk Control Team takes pride in its reputation for responsiveness and proven track record for pro-actively identifying opportunities for impact, and for developing solutions that have proven time and again our value in mitigating loss for this high-profile customer. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience.    Please Note: This position is eligible to be hired at differed levels depending on experience.   Responsibilities:   - Work with our clients Management and employees to provide comprehensive and highly-sophisticated risk control consultative services. - Conduct on-site evaluations, evaluate data, and creates/implements service plans to control customer's source of risk, losses and costs. - Provide risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. - Due to our clients operating schedule, position requires occasional early morning/late evening appointments and overnight travel to various locations.  Overnight travel varies and is dependent upon customer need, but may be up to 25% of the time. - Primary service territory includes Orange/Anaheim and special project work in other states. - Position requires regular (daily) travel to and from targeted locations with the customer.   Key Capabilities and Characteristics: - Has a strong focus on the customer, exceeding their expectations - Works with a sense of urgency to address customer requests or problems - Able to adapt to changing priorities and to juggle competing priorities - Handles customer feedback constructively without getting defensive - Demonstrates personal energy and stamina - Capacity to become trusted advisor and partner to client

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   We encourage you to apply and bring your expertise if you’re a: - Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

Liberty Mutual has an immediate opening for a Claims Specialist to join our Suwanee CST.  The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.   This is a remote position, and we are looking to fill with someone located in or near our Suwanee, GA office.  Please note, you will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Bala Cynwyd, PA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT.  Please note this policy is subject to change.   Claims Specialist I Salary: $52,900 - $79,800 Annual FTO Days Accrual: 1.5 days per month, up to 15 days per year   Responsibilities:   - Manages an inventory of claims to evaluate compensability/liability. - Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. - Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Performs other duties as assigned.

Manages, investigates and resolves assigned high severity Property Loss claims under limited supervision. Provides policyholders with exceptional customer service. May assist Customer Claims Representatives with in-person inspection/policyholder contact where necessary. The ideal candidate for this role will reside in northern MD.   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory Responsibilities: - Investigates, determines coverage of loss and adjusts all elements of Property Loss claims of high severity. - Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. - May work with a Liberty network contractor in the appraisal process. - Ability to independently scope high severity losses and/or large losses. - Works with Liberty network contractor in the appraisal process of claims and participates in re-inspection of Liberty referred contractors. - Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identifies suspicious losses. - Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty, may assist in management of catastrophe operation, Quality Control of Independents used and may trouble shoot problem and high profile cases. - For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location. - Assists in the training of property personnel and serves as a technical resource to the office. May assist in the absence of the Claims Team Manager.

Manages, investigates and resolves assigned high severity Property Loss claims under limited supervision. Provides policyholders with exceptional customer service. May assist Customer Claims Representatives with in-person inspection/policyholder contact where necessary. Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory Responsibilities: - Investigates, determines coverage of loss and adjusts all elements of Property Loss claims of high severity. - Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. - May work with a Liberty network contractor in the appraisal process. - Ability to independently scope high severity losses and/or large losses. - Works with Liberty network contractor in the appraisal process of claims and participates in re-inspection of Liberty referred contractors. - Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identifies suspicious losses. - Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty, may assist in management of catastrophe operation, Quality Control of Independents used and may trouble shoot problem and high profile cases. - For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location. - Assists in the training of property personnel and serves as a technical resource to the office. May assist in the absence of the Claims Team Manager.

The Company:   Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across global and private domains to build capital and generate income. With over $90 billion in AUM and staffed with nearly 300 investment, finance and operations professionals located in Boston, Mass., we offer the best of both worlds — the look and feel of a boutique investment firm and the reputation and financial strength of a global leader.   LMI has been on a transformation path to spur innovation, capitalize on deep expertise, and scale its returns on long-term flexible capital through a “one firm, one portfolio, one team” mindset. Our operating model is built on three pillars: centralized portfolio construction, asset management and investment-enabling services. The teams are structured as Investment business units (IBUs), working in concert: Strategy & Asset Allocation, Risk Management, Global Fixed Income, Global Private Investments, and Global Investment Solutions (GIS). Our portfolio spans a broad spectrum of public and private asset classes, and we are committed to expanding our capabilities and our toolkit in furtherance of our mission.   LMIG is proud to be recognized for a second time in 2019 as a Best Workplace for Diversity by Fortune magazine and as a Great Place to Work.   The Position:   Reporting to the Administrative Services Manager, this role is responsible for overseeing the day-to-day operations of the newly formed Administrative Solutions team and office management, records retention and managing various projects for Investments. Strong project management experience is required.   Responsibilities: - Responsible for managing the Administrative Solutions group and Conference Space for Liberty Mutual Investments with a strong customer service focus.  The ideal candidate is able to prioritize and problem solve effectively in a fast paced environment. - Assist in standing up the newly formed Administrative Solutions team and ensuring the successful implementation and adoption across the organization. - Manager responsibilities included are hiring, training, and developing the Administrative Solutions employees.  - Oversight of team shared mailbox, triage requests as appropriate, document requests, find themes and identify areas of focus. - Oversee all aspects of Office Management needs for the department including: Maintenance, Supply Management, Vendor Relations, Records Retention, Office Safety procedures, and partnering with the Administrative Services for department wide events.

As a Product Director for Assessments & Technology, you will directly be responsible for the development and direction of the risk control business strategy for Risk Assessments and Technology, and leadership in additional technical areas  Primary duties include strategic planning, advancement of assessment capabilities including forms design, process, and technology implementation, and relationship management.  Enhances Liberty Mutual RCS’s technical thought leadership position and brand recognition in the market.    This position can be based anywhere in the US, however will require travel.   Responsibilities  - Creates and directs the risk control business strategy transformation for risk assessment and technology, impacting profitability and growth. Additional line of business, industry, or exposure areas based on expertise will also be aligned for strategy development and execution.  - Aligns to Field Operations, Dedicated Teams, Product, and Business Development to understand and improve process pain points, and eliminate them through process or automation improvements within field operations, dedicated team, quality, talent strategy, virtual capabilities, and more.  - Aligns with Product Directors to understand external client & and internal underwriting needs and ensure RCS field execution of assessment and technology strategy.  - Aligns to and manages internal client and partner relationships including partners in IT, Underwriting, Product Management, Industry Practices and Claims. Ensures alignment, cooperation, and effective communication across departments to meet objectives.  - Leverages cutting-edge and creative process improvement strategies to streamline, drive efficiency, and minimize waste. - Translate broad knowledge of Work Management System capabilities to develop automation strategy, lead day to day automation agenda, vendor relationship, impact current and future business objectives, external client needs, and underwriting insights.  - Generates and manages awareness for assessment and technology in conjunction with communications. Represents depth of expertise and enhances credibility with internal and external partners.  - Develops skill and transfers knowledge in partnership with Product Directors.  Assumes project and change management responsibilities for risk control initiatives, including training materials, deliverables, and change management framework.    Key Capabilities and Characteristics:  - Strong leadership, business acumen, technical and consulting capabilities, insurance industry knowledge, and project/change management skills used to design and manage strategic plan for aligned disciplines.  - Takes initiative to translate vision into action resulting in desired outcomes.  - Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.   - Able to adapt to changing and competing priorities demonstrating resilience and flexibility.  - Works with a sense of urgency and handles setbacks/feedback with a growth mindset.  - Demonstrates personal energy, stamina and discretionary effort.  - Possesses insight on and can prioritize emerging areas of risk and technology.  - Strong collaboration skills and commitment to continuous improvement.  - Ability to develop and maintain relationships with other departments, peers, and industry contacts.  - Effective interpersonal, oral and written communication skills with demonstrated ability to communicate effectively at all levels of an organization to influence and inspire confidence.  - Aware of the value of and pursues marketing opportunities to highlight our expertise and brand. 

Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims with varying complexity and perils. Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory.  The property adjuster will be traveling to insured homes within the Austin, TX or San Antonio area.  In order to be successful within the role, candidates should live within this area or very close to. Responsibilities:   - Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. Reviews and utilizes financial statements to adjust moderately sized business interruption losses. - Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure. - Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary. - Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes. - Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim. - Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate. - Meet time requirements of the policy and fair claims handling practices. - Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability. - Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made. - May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel. - Will be called upon for catastrophe duty.

Under limited supervision, our Technical Risk Control Consultant provides consulting services, within a specialty area for a broad range of products/services. Consultants conduct extensive research, data collection and evaluation and analysis in order to make recommendations to control customer's source of risk, loss and/or costs.    Depending on experience this position can be hired at varies Consultant levels.   Responsibilities:      - Property and Construction area of expertise preferred.    - Risk Selection: Partnering with UW & Distribution to adequately provide an opinion of risk to meet profitability objectives through pre-bind and renewal risk assessments.  Develop strategies and influence stakeholder to reduce total cost of risk.       - Account Service: Work with customer stakeholders to provide comprehensive risk control services and assists in meeting customer key performance indicators.  Including a deep understanding of customer operations and the industry exposures in order to develop strategies to mitigate risk.      - Leadership:  Having the ability to cross collaborate, innovate, influence and inspire those around them to meet a common goal.  This includes mentoring and coaching, owning personal and career growth aspirations.     - Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product, service delivery, in a collaborative way that provides consistent innovation.      - Relationship Building:  Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer in order to impact business objectives.        Key Capabilities and Characteristics:  - Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.   - Able to adapt to changing and competing priorities demonstrating resilience and flexibility.  - Demonstrates personal energy, stamina and discretionary effort.  - Works with a sense of urgency and handles setbacks/feedback with a growth mindset.  - Strong collaboration skills and commitment to continuous improvement.  - Ability to develop and maintain relationships with customers, peers, and industry contacts.  - Capacity to become trusted advisor and partner with the customer.  - Effective interpersonal, oral and written communication skills.  

We are currently hiring for l Inside Sales Agents in the State of Wisconsin. We are hiring both Property & Casualty Licensed and Unlicensed.   **This position may have future in-office requirements depending on candidate location   Why Liberty Mutual?    Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.  As an Inside Sales Licensed Insurance Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. Depending on your work assignment, you will interact with our customers through live calls.   You’d be a great fit if you are:   A Passionate Seller:  When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers. A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.   Pay Details: ​​  - Starting base salary during training is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and uncapped commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift.

We are currently hiring for Inside Sales Agents in the State of Kansas.    **This position may have future in-office requirements depending on candidate location   Why Liberty Mutual?    Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.  As an Inside Sales Licensed Insurance Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. Depending on your work assignment, you will interact with our customers through live calls.   You’d be a great fit if you are:   A Passionate Seller:  When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers. A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.   Pay Details: ​​  - Starting base salary during training is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and uncapped commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift.

Provides moderately complex consultative services to an assigned group of customers within a specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.   Depending on experience this position can be hired at various Consultant levels.  - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. - Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. - Provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants. - At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services. - Participates in actively acquiring and retaining profitable business. - Identifies new business opportunities for RC services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. - Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.

Eberle Vivian / Liberty Mutual Insurance is looking for an enthusiastic person with a background in administrative work. In the role of Claims Assistant I, you will, under minimal supervision, support the Claims team in providing efficient and accurate handling of the technical aspects of Claims processing as well as administrative assistance to the department.   Ideal candidate will have WA Workers Compensation Administrative experience    This is a remote position, you will be required to go into the office twice a week if you reside within 50 miles of  the Kent, WA office. Please note this policy is subject to change.   Responsibilities: - Open claims in claims system and input all data related to claim based on information provided from multiple sources. Maintain tracking / distribution system. - Prepare and distribute correspondence related to claims. - Calculate time loss rates for Washington workers’ compensation claims and complete state required forms. Communicate with outside parties to clarify and correctly interpret data for correct calculations. - Obtain payroll records and distribute to adjusters. - Request records / reports / data from outside entities and document claim files of attempt and results. - Process claim closures and all state required forms and distribute accordingly. - Prepare and respond to file requests from various sources within state mandated time timeframes. - Schedule independent medical examinations and process correspondence / records - Communication resource / liaison for team. - Run reports, queries as requested. - Other duties as assigned.  

Safeco Insurance is part of the Personal Insurance business unit of Liberty Mutual Insurance. Safeco is committed to providing a range of superior property and casualty products to customers across the United States through a network of independent agents. Safeco is proud to support the communities that we live and work in and values a diverse work force. You'll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day. As a Senior Territory Manager, you will drive profitable premium growth within your assigned territory by selecting, engaging and managing independent agents to successfully sell and support Safeco's Personal Lines products and services. This role is at the forefront of building premium growth through relationships with our underwriters and agents to ensure we build market-share successfully. Responsibilities - Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. - Leads assigned geographical territory and agency management processes (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, etc.).           - Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management and frontline staff. - Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue.         - Creates, maintains, and executes high quality agency strategies and plans to achieve direct written premium, profit and new business goals. - Plans include strategic and tactical components and are aligned with?key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, service center support and new product/program rollout support.                     - Drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.       - Leads, collaborates with, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. - Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. - Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Senior Territory Manager agency management including all Marketing and Development programs, business development tools and internal production/profitability data and analysis.                                                        - Provides leadership and mentoring for other team members, guidance on agency initiatives, and contributes ideas for continuous improvement.

Safeco Insurance is part of the Personal Insurance business unit of Liberty Mutual Insurance. Safeco is committed to providing a range of superior property and casualty products to customers across the United States through a network of independent agents. Safeco is proud to support the communities that we live and work in and values a diverse work force. You'll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day. As a Senior Territory Manager, you will drive profitable premium growth within your assigned territory by selecting, engaging and managing independent agents to successfully sell and support Safeco's Personal Lines products and services. This role is at the forefront of building premium growth through relationships with our underwriters and agents to ensure we build market-share successfully. Responsibilities - Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. - Leads assigned geographical territory and agency management processes (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, etc.).           - Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management and frontline staff. - Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue.         - Creates, maintains, and executes high quality agency strategies and plans to achieve direct written premium, profit and new business goals. - Plans include strategic and tactical components and are aligned with?key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, service center support and new product/program rollout support.                     - Drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.       - Leads, collaborates with, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. - Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. - Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Senior Territory Manager agency management including all Marketing and Development programs, business development tools and internal production/profitability data and analysis.                                                        - Provides leadership and mentoring for other team members, guidance on agency initiatives, and contributes ideas for continuous improvement.

Our Bilingual (English & Spanish) Remote Inside Sales Agent  position is offered in the state of Texas. Applicants must reside in this state to be considered.   **This position may have future in-office requirements depending on candidate location.**   Why Liberty Mutual?     Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.      Job Details As an Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. In this role you will interact with our customers through warm inbound calls.    You’d be a great fit if you are:      A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.      A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.     A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.     A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.    Pay Details: ​​  - Starting base salary during training is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and uncapped commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift.  

Provides moderately complex consultative services to an assigned group of customers within a specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.   Depending on experience this position can be hired at various Consultant levels.  - Property experience preferred. - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. - Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. - Provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants. - At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services. - Participates in actively acquiring and retaining profitable business. - Identifies new business opportunities for RC services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. - Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth? As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs.   Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The Field Property Claims Adjuster will be traveling to insured homes within the Excelsior, Minnesota area. In order to be successful within the role, candidates should live in this area or very close to.**   In this role, you will: - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage. - Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. - Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. - Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. - Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The Field Property Claims Adjuster will be traveling to insured homes within the Lubbock, TX area. In order to be successful within the role, candidates should live within 20 miles of this area or closer.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - Access roofs by ladder, inspect attic’s, crawl spaces and basements in search of damage - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within the Prescott, Arizona area. To be successful in the role, candidates should live within this area or very close to it.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - Access roofs by ladder,  inspect attic’s, crawl spaces and basements in search of damage.  - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within the Honolulu, HI area. To be successful in the role, candidates should live within this area or very close to it.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - Access roofs by ladder,  inspect attic’s, crawl spaces and basements in search of damage.  - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth? As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs.   Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. In this role, you will: - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage. - Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. - Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. - Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. - Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - May be called upon for catastrophe duty. The field property claims adjuster will be traveling to insured homes within the Santa Fe, NM area. To be successful in the role, candidates should live within this area or very close to it.  

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   The field property claims adjuster will be traveling to insured homes within the Minneapolis, MN area.  In order to be successful within the role, candidates should live within this area or very close to.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - Access roofs by ladder, inspect attic’s, crawl spaces and basements in search of damage - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within the Saint Paul, MN area.  In order to be successful within the role, candidates should live within this area or very close to.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

This position will be a hybrid work schedule with the current expectation to be able to report into the office 2x per month. To be considered for this position, you are required to reside within 50 miles of Liberty Mutual’s Columbus, OH office.   The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.     Responsibilities:   - Manages an inventory of claims to evaluate compensability/liability. - Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. - Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Performs other duties as assigned. - Working with Business Auto policy and Commercial General Liability policy - Possibility of litigation file handling.

Advance your career at Liberty Mutual Insurance - A Fortune 100 Company!   The Global Risk Solutions North America Actuarial team is seeking a Director, Actuary to lead the Mobility Solution Pricing team within GRS.  This role sits within Liberty Mutual’s Cross-SBU (Strategic Business Unit) Mobility team, which exists to help us stay ahead of and capitalize on the disruption of mobility trends. Segments in focus include shared economy, ridehail (car and driver service), autonomous vehicles, next generation vehicle technology, peer to peer, goods delivery, micromobility & more.   This role will develop pricing for new and renewal mobility accounts, as well as, assess overall book profitability and growth across certain segments. This team will lead efforts to build indications across our portfolio to help ensure the profit health of our book with a particular focus on ridehail (the largest segment). In addition, the manager will be expected to support the cross business units Mobility efforts and provide guidance on the book of business.   The role will report directly to the Chief Actuary Majors and will lead a team of 3.   Responsibilities: - Price individual accounts in Mobility portfolio, partnering with teams across both GRS and GRM as appropriate - Drive insights, coordinate and deliver ongoing profitability insights and reporting on accounts in portfolio - Support new opportunity development for potential partners in collaboration with peer teams - Lead efforts to automate, standardize, and improve indication-related tools, share global best practices - Consistently deliver high levels of performance while operating in an environment of ambiguity - Demonstrate intellectual curiosity to identify trends, potential issues and their underlying causes - Evaluate tactical underwriting and pricing strategies - Effectively communicate sophisticated financial/actuarial data to varied audiences; appropriately tailors communications based on the audience - Deliver ridehail profitability reviews - Establish processes to communicate product performance and identify optimization opportunities - Communicate updates to internal and external leadership regularly - Manage and develop 3 direct reports  

Company Overview: Liberty Mutual Investments manages Liberty Mutual Insurance Group’s global financial assets across public and private domains, to create capital and generate income. With roughly $100 billion in AUM and staffed with 300+ investment, finance and operations, and technology professionals, primarily located in Boston, MA., Liberty Mutual Investments offers the best of both worlds; the look and feel of a boutique investment firm, and the reputation and financial strength of a Fortune 100 company.   Job Description: Liberty Mutual Investments Technology (LMI Tech) is actively searching for a Director of Data Engineering to work across our organization to help design and shape our overall data platform and high performance data engineering strategy. We are looking for someone who is curious, technical, an inspiring leader, enjoys working in a highly collaborative and fast paced environment, and has a strong desire to drive change as we continue our agile transformational journey.   We are seeking a highly motivated and experienced individual to join our team. You will be responsible for managing a global workforce of data engineers and ensuring that Data Engineering standards and best practices are consistently implemented across a variety of investment products. You will also partner across external Business Units to learn, share, and bring back insights to LMI.   Responsibilities: ∙ Manage a global workforce of data engineers. ∙ Elevate the craft of Data Engineering; Continuously seek to improve! ∙ Ensure Data Engineering standards and best practices are consistently implemented across a variety of investment products. ∙ Influence business and technology peers to achieve common goals ∙ Partner across external Business Units to learn, share, and bring back insights to LMI. ∙ Collaborate with other departments to identify and solve data engineering-related issues. ∙ Manage budgets and resources to deliver against program goals and objectives.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth? As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs.   Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The Field Property Claims Adjuster will be traveling to insured homes within the Hampton, VA area. In order to be successful within the role, candidates should live in this area or very close to.**   In this role, you will: - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage. - Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. - Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. - Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. - Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - May be called upon for catastrophe duty.

Responsible for the investigation, evaluation and disposition of cases on assignment, which may include an established portion of the office/team workload and/or individual assigned cases that present high exposure or complex coverage or liability issues.   Works autonomously within prescribed authority limits. This position includes responsibility for handling claims involving severe and catastrophic injuries. Commercial and litigation claims experience required. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. Responsibilities: - Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed procedures and authority. Recommends ultimate resolution on assigned cases in excess of their authority to local claims management and Home Office. - Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. - Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. - Confers with trial counsel and prepares trial reports. - Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. - Responds to various written and telephone inquiries including status reports. - Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. - Accountable for security of financial processing of claims, as well as security information contained in claims files. - Responsible for managing the practices and billing activities of outside and in-house counsel. - May assist in the absence of the Claims Team Manager, representing the company on matters involving state or federal regulatory agencies. - May be involved in special projects and/or mentoring at the direction of local management.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth? As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs.   Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. In this role, you will: - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage. - Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. - Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. - Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. - Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - May be called upon for catastrophe duty. The field property claims adjuster will be traveling to insured homes within the Killeen, TX area. To be successful in the role, candidates should live within this area or very close to it.  

The Middle Market Underwriting Consultant for our Private Equity Vertical is responsible for developing, growing and maintaining a profitable book of Private Equity driven Property & Casualty business through marketing, underwriting decision making, building mutually beneficial agent/broker relationships and establishing a market-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee.     - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. - Portfolio Management: Manages a sizable and complex book of private equity business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. - Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs.   Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The field property claims adjuster will be traveling to insured homes within the New Providence, PA. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage. - Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. - Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. - Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. - Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - May be called upon for catastrophe duty.

  The Bodily Injury Claims Specialist will manage, investigate and resolve Bodily Injury claims assigned, as well as assisting in providing service to policyholders. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. Candidates who are selected for this position will be trained remote with some in-office events during training. Following that, you will be asked  to come into our Indy office a minimum of 2x a month.  Must to local to Indianapolis area. Start date for this position will be Febuary 12, 2024 Responsibilities: - Manages, investigates, and resolves unrepresented Bodily Injury claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. - Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. - Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. - Ensures adequacy of reserves. - Accountable for security of financial processing of claims, as well as security information contained in claims files. - Makes effective use of loss management techniques. Negotiates settlements with attorneys, claimants, and/or co-defendants. Arranges for expert inspections involving third party or potential fraud actions as needed. - Updates files and provides comprehensive reports as required.

Plans, organizes, and directs the commercial Specialized Casualty claims (including EPL, EBL, mass tort, class action, and other specialty claims) handling activities within a team of 5-7 claims handlers. Achieves superior claims outcomes through effective team management, quality service delivery, strategy, and the use of technology, data analytics, and processes/programs.   This is a remote position, you will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Bala Cynwyd, PA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT.  Please note this policy is subject to change.     Responsibilities - Involves managing a team pending involving complex, multi-policy year, high-valued, high-profile, matters. - Manages the claim team to ensure that adequate resources and technical skills are enforced to handle claims in accordance within guidelines, expectations, and towards positive outcomes. - Focuses staff on strong coverage analysis, expense management, litigation management, file documentation, file strategy, enterprise/broad view of exposure, continuous improvement, and driving the team’s effectiveness. - Reviews and approves, within assigned authority limits, claim expenses and settlements that exceed the claims employee's authority level; and, appropriately refers claim expenses and settlements that exceed personal authority limits for approval. - Monitors and evaluates the claims reserve practices within the team and ensures that actual reserves are accurate and established promptly. Notifies internal and external stakeholders; coordinates and collaborates with Actuarial and the Underwriting organization. - Builds and strengthens the Underwriting and Claims relationship and enhancing the feedback loop. - Prepares and distributes management reports, analyzes, and reports on claims trends and issues. - Maintains awareness of existing and proposed legislation, court decisions and emerging trends in claims litigation to monitor the company's compliance with state and federal legislation. - Involvement in Opioid, Biometric Privacy, Class Action, Mass Tort, and emerging trends. Coordination and collaboration with internal and external stakeholders on coverage issues; as well as providing an enterprise-wide view of various risks; strong coverage analysis skills, organizational, time-management, and ability to address multiple priorities.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Trial Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of mid to high level exposure.   We encourage you to apply and bring your expertise if you’re a: - Experienced trial lawyer: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims reps and clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents, pleadings, motions and opinions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

When you enter a finance and accounting position at Liberty Mutual Insurance, you will find the same dynamic environment and challenges as within other organizations. Yet you will find something more: an opportunity to apply your analytic and technical skills to a company renowned for its integrity and focus on developing its employees' careers.   As an Accounting Manager, you will coordinate and manage the accounting function, ensuring the accuracy and maintenance of the ledger accounts and resultant financial statements. Your responsibilities will also include complex accounting projects.   Responsibilities:       - Responsible for managing specific accounting discipline. - Hire, develop, coach and make compensation recommendations for assigned staff. - Effectively establish and communicate departmental objectives to staff and ensure they are delivered on and adherence to accounting controls and deadlines. - Utilize all resources (technology, staff, other departments, etc.) in order to conduct complex accounting projects. - Participate in broad projects by providing technical accounting expertise to a larger group. - Research the most complex accounting issues. - Prepare and deliver formal presentations to management to summarize findings. - Establish timetables and sets priorities. - Establish and maintain effective communication across departments to ensure accurate and timely completion.

This position will be a hybrid work schedule with the current expectation to be able to report into the office 2x per month. To be considered for this position, you are required to reside within 50 miles of Liberty Mutual’s Columbus, OH office.   The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.     Responsibilities:   - Manages an inventory of claims to evaluate compensability/liability. - Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. - Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Performs other duties as assigned. - Working with Business Auto policy and Commercial General Liability policy - Possibility of litigation file handling.

Analyst or Associate Product Owner to support our Organizational Change Management team on the OneGL Delivery program. Opportunity to learn changes to the financial closing process, define and lead activities throughout the change journey to support employees & stakeholders' successful adoption of the future state. Continuously build relationships with finance team members and leadership.   Depending on location this may be a hybrid position and will require a minimum of 2 days in office.   Key Responsibilities: - Partner closely with the OneGL workstreams to educate and document change impact assessments to be used as the catalyst in developing the training curriculum. - Conduct change readiness assessments and informal feedback gathering to assess stakeholders' level of change readiness, incorporating feedback in our plans. - Monitor change management progress and communicate risks and issues to leadership. - Assist in establishing the Change Agent Network to serve as an extension of the program that plays a key role is supporting key stakeholder groups. - Learn quickly in a fast-paced environment and embrace a culture of collaboration - Knowledge of Financial Reporting, Change Management Processes, and Training processes is a plus. - With guidance from a Product Owner, supports the communication of and alignment to the product vision. May also contribute to the definition of the product vision. - Supports creating and maintaining the backlog (including prioritization, and acceptance criteria). - Contributes to squad/team quarterly planning and sets expectations for delivery of new capabilities, features, and functionalities. - Participates in squad/team demos, retrospectives, and all other ceremonies. - With guidance, works daily with the Agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.

The Head of Investment Data Content Management is a critical new responsibility that will serve as the business owner for the investment intelligence platform on Snowflake. The Head of Investment Data Content Management will partner closely with and on behalf of Investments stakeholders including portfolio managers, asset allocation, structuring, and global investment functions. This individual will understand investment-related business concepts, identify and oversee design and development and implementation of foundational data assets, coordinate across the entire Liberty Mutual Investments organization to help centralize and build out our foundational Investments data. As a member of the Liberty Mutual Investments Data and Analytics Practice, you are responsible for designing and overseeing the development of Investment data assets including reference data, master data, portfolio data, external data, ratings.  To accomplish this, you will partner with business and technical functions and data product owners to make available macro and asset level data on our Snowflake data platform.  You will employ a multi-faceted approach to deliver foundational data including oversight of data engineering development, identifying and delivering tools, automation and processes to make data available for consumption by business users. Key Responsibilities Be responsible for Investments data design and oversee data engineers.  This includes owning the investment data landscape including the Portfolio Data and underlying data including cash, holdings, transactions, master data and closely coordinating with and understanding the requirements and data flows of key stakeholders across LMI include the asset allocation, portfolio management, technology, and Global Investment Services teams (Product, Operations, Finance, Treasury, Compliance, etc). - Quickly develop the business and product knowledge required to support the Investment data function and related governance activities of LMI’s $100B portfolio with a strategy primarily focused on high quality fixed income assets, private and growth credit and equity; incorporate into the core investment data design the ability to successfully meet timely, accurate data needs across multiple user personas. - Design the Investments data content and develop into a cohesive, joinable eco-system of data and analytics which can be obtained via self-serve consumption; oversee and dictate design of data flows to consumers including internal data and data from third-party applications and vendors (Blackrock, Moody’s, etc.) - Set the strategic direction, design principles, implementation approach to deliver the golden source investment data content sets and master data - Build team of data content designers (both onshore and offshore) and provide direction to data engineering squads. - Work cross-functionally to ensure data best practices are designed and implemented proactively and that Investments data is accessible with appropriate channels of access controls; support data dictionary & definition cataloguing, including incorporating enterprise data domains and elements as required. - Act as primary business owner of reference data on behalf of Investments including such as ratings and asset hierarchies (both internal and external), public and private companies associated with the assets that LMI holds as well as making the investable universe available to business users for pre-trade research - Partner with Head of Data and Analytics Products to make available core foundational data, both internal and external, to enable the creation of data products - Collaborate with the Head of Data Governance to create resilient and sustainable data analysis processes and data quality rules - Embed control protocols that govern the proliferation of data to ensure that data controls are enforced - Develop a deep understanding and alignment to LMI’s data governance framework and policy requirements - Design and develop out the integration of data assets into LMI’s Collibra data catalog integrated into the foundational data to enable self-service for search, discovery and delivery of data

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth? As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner and business lines claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within the Houston, TX area.  In order to be successful within the role, candidates should live within this area or very close to.   Responsibilities: - Investigate and determine coverage onsite of loss and adjusts all elements of both Commercial and Personal Lines Property Loss claims of moderate to high severity. - Handle moderate to severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for volunteer catastrophe duty

Manages all underwriting aspects of a surety territory or field office (typically considered large in scope) Accountable for quality and quantity of work, personnel, performance appraisals, new business acquisition, and profit and loss results of assigned territory or office. Is a significant contributor or primary preparer of budget and business plans, including marketing, underwriting, training and administration functions. Responsible for servicing the surety needs of customers typically in a large, multi-state territory or densely populated geographic region.    Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.       Responsibilities:    *Please note this is a range posting.Level of position and compensation based on experience.    Bond Manager III:$134,600-$235,400. Annual FTO days: 20 days  Bond Manager II: $118,500- $205,000. Annual FTO days:20 days    - Hires, trains, and manages a highly effective organization/staff and expenses within line of business to meet business objectives, with profit objective being primary.   - Develops, administers, and appraises performance objectives and development plans (mid-year/ annual review, regular 1:1, and coaching activities).   - Drives workforce planning. Monitors quality of performance of staff by utilization of management reports, surveying financial files and communicating with customers. Identifies problems and implements corrective action and ensures alignment with business objectives. Makes compensation recommendations.   - Delegates supervisory responsibilities as warranted but may remain accountable for ultimate management.   - Participates in the development and delivery of targeted Surety training and ensures training delivery objectives are met for office. Responsible for ensuring that new underwriters are trained and/or supported by experienced underwriters with respect to technical underwriting issues, meetings with agents, contractors, etc.   - Oversees evaluation and recommendation of credit levels provided to assigned customers actively participates in major underwriting decisions on assigned risks Ensures that new and existing accounts/principals continue to meet underwriting guidelines and standards for credit worthiness. Manages the portfolio book of business.   - Manages all marketing/production efforts of staff within territory to secure new business, targets/goals as assigned.   - Monitors utilization and accuracy of Surety systems applications for underwriting, marketing, and accounting needs of office.   - Participates in Surety’s annual strategic business planning process. Coordinates and monitors the implementation of annual business plan of assigned territory. Manages profitability, risk mitigation, growth strategies, metrics for specific accounts overall book of business.   - Develops business relationships through industry related organizations and other activities to gain business intelligence of local market, enhance image of the Company and to promote marketing effectiveness. Oversees, as a resource, acquisitions of new business portfolio management.   - Participates in special projects, as requested. 

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.     We encourage you to apply and bring your expertise if you’re a:   - Experienced No-Fault litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing the insurer from initial strategy through trial and, if needed, appeal. This position is for a Specialist to manage and litigate our No-Fault caseload and you must be very conversant in the nuances of PIP claims and their defenses. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

Liberty Mutual Surety™ is currently recruiting for a Surety Underwriter to join our Surety Plus team in Charlotte, NC.   As a Surety Underwriter you will market, underwrite, and service independent agents, brokers, and small to mid-sized contract surety accounts within an assigned territory. Using your excellent rapport building skills, you will build and maintain positive relationships and will market to your territory focusing on relationship building rather than transactional sales.   You will also use your business and financial acumen to perform primary credit underwriting and financial/risk analysis, provide recommendations, and make decisions on new and existing accounts. This is an excellent opportunity for an experienced and self-motivated surety professional looking to grow their career with a top surety company that focuses on its employees and customers first.   Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world’s largest globally Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.      Responsibilities:  - - Meets with agents and brokers from assigned customer base/territory to solicit business/submissions via marketing efforts and educate agency representative(s) on Liberty Mutual Surety policies, procedures, appetite, and requirements.   Act in a consultative capacity and discuss/review agency accounts and performance. - Underwrites new and existing account submissions utilizing underwriting authority granted by Chief Underwriting Officer.  May handle most complex accounts based on level of role.  Makes thorough evaluations and assessments of a customer’s financial, technical, organizational, and management capacities, experience, desired objectives as well as a subjective judgment of character, normally based upon data/insights.  In many cases, will meet with client to facilitate above assessments. - Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of the account and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate  - Develop/maintain strong relationships with agents/brokers and oversee a book of Small to mid-sized contract Surety business within defined territory. Meets production, marketing, and profitability goals as set by manager and assist in developing marketing plan. - Stay abreast of Liberty Mutual Surety product lines and identify cross-selling opportunities with agent, engaging/referring appropriate parties as necessary. - Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. - Monitor an existing book of business from an underwriting standpoint.  Continuously evaluates the qualitative characteristics of the business (new and existing) as assigned.  Examples include utilization of self-audit programs, financial ratio analysis report.  Makes recommendations to Manager for proper lines of authority to be submitted to Home Office.  Monitors and controls utilization of such lines to ensure compliance with guidelines. - May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses.  Coordinate and surface issues to more Home Office staff and Bond Managers - Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. - In connection with credit recommendations which tend to fall outside of normal underwriting standards, applies sound reason and business logic to reach decision as authorized.  Effectively documents such logic in file and communicates to more senior Home Office and Field underwriting staff, as necessary. - Provide direction for topics to be addressed in meetings with agents, customers and others, as necessary. - Prepare and implement instructions for administering workflows and accounting/billing issues to service unique situations. - May mentor more junior staff based on level. - Performs special projects and other duties as assigned. - Salary and level based on experience and location.

The Middle Market Lead Technology Underwriter is responsible for developing, growing and maintaining a profitable book of technology Property & Casualty business through marketing, underwriting decision making, building mutually beneficial agent/broker relationships and establishing a market-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee.   - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. - Portfolio Management: Manages a sizable and complex book of technology business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. - Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.      

The Middle Market Lead Technology Underwriter is responsible for developing, growing and maintaining a profitable book of technology Property & Casualty business through marketing, underwriting decision making, building mutually beneficial agent/broker relationships and establishing a market-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee.   - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. - Portfolio Management: Manages a sizable and complex book of technology business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. - Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.      

The Middle Market Lead Technology Underwriter is responsible for developing, growing and maintaining a profitable book of technology Property & Casualty business through marketing, underwriting decision making, building mutually beneficial agent/broker relationships and establishing a market-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee.     - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. - Portfolio Management: Manages a sizable and complex book of technology business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. - Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.      

Hybird Role. To be considered for this position, you are required to reside within 50 miles of Liberty Mutual’s: - Liberty Lake, WA-East Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? Do you want a career with endless opportunities for growth? As a member of the Inside Property Fast Path Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. This position is open due to internal mobility. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. In this role, you will: - Investigate and determine coverage of loss and adjusts all elements of routine Property Loss claims. - Write appraisals for dwelling repairs of routine claims based on information collected from customers and contractors and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Work with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to the Special Investigation Unit (SIU) where appropriate and may assist the SIU in their investigation and disposition of the claim. - May be called upon for catastrophe duty.