Solutions Engineer, Salesforce

Job Summary

Are you ready to leverage your Salesforce expertise to drive digital transformation in a trillion-dollar industry? Join Liberty Mutual’s Distribution and Underwriting team within the Global Risk Solutions (GRS) organization as a Solutions Engineer, Salesforce. This team uniquely blends innovative technology with deep industry expertise to develop cutting-edge Salesforce solutions that enhance risk management and underwriting capabilities globally. You’ll play a pivotal role in shaping scalable system architectures and technical standards that directly impact business performance, all while working in a fast-paced, agile environment combining the energy of a start-up with the stability and resources of a Fortune 100 company. If you are passionate about pioneering new technologies and delivering robust, efficient solutions that improve profitability and operational excellence, this is the role for you.

About the Job
We encourage you to apply and bring your expertise if you’re a:

• Strategic Partner: You maintain the big-picture view, overseeing architecture migrations and nurturing essential relationships with vendors and business stakeholders to ensure alignment with long-term goals.
• Motivated Mentor: You enjoy honing your technical skills while guiding and collaborating with junior engineers, fostering a culture of continuous learning and innovation.
• Systems-Level Engineer: Partnering closely with business teams, you develop comprehensive technical requirements and design resilient, scalable product and system architectures.
• Forward Thinker: Leading by example, you champion continuous improvement initiatives that enhance efficiency, drive adoption of new technologies, and boost profitability.

Job Description Responsibilities

• Collaborate with cross-functional teams within Global Risk Solutions to design and implement solutions that support underwriting and distribution processes while adhering to our North Star Architecture.
• Guide the development and enforcement of system, technical, and product standards that align with business plans and long-term strategies.
• Architect and implement cloud-hosted, responsive Salesforce applications integrating Java, Spring Boot, AWS, and related technologies to enhance business capabilities.
• Support teams that develop and maintain Salesforce integrations leveraging Connected Apps, Flows, External Services that are integrated with REST APIs to ensure seamless data exchange.
• Drive security best practices by configuring and enforcing Salesforce’s security models, including sharing rules, roles, profiles, and org-wide defaults.
• Mentor junior engineers in coding standards, code reviews, and Agile best practices to build a high-performing team.
• Identify and solve systemic challenges by analyzing patterns across teams and delivering effective, scalable solutions.
• Support ongoing innovation by staying current with emerging technologies and applying design thinking and test-driven development methodologies.

Qualifications

• Bachelor’s or master’s degree in a technical or business discipline, or equivalent experience.
• Minimum of 10+ years of professional software engineering experience.
• Comprehensive understanding of Agile environments and methodologies.
• Extensive knowledge of contemporary software frameworks and emerging technologies.
• Proven experience practicing DevOps and SecOps principles.
• Strong background in developing or architecting cloud-hosted, responsive web applications using Java.
• Proficiency with server-side frameworks, and relational databases.
• Experience with the OpenAPI specification.
• Familiarity with event-driven System of Engagement architectures and API-driven microservices integrations.
• Deep understanding of layered solution designs and security considerations including access control, authentication, and secure SDLC processes.
• Experience with DCI/MDM systems, data ingestion pipelines, and managing cloud-scale data sets.
• Solid grasp of business operations, global technology trends, and financial services industry standards.
• Excellent negotiation, facilitation, consensus building, and influencing skills.
• Ability to identify cross-team patterns and deliver impactful solutions.
• Adaptability to fast-moving environments and changing priorities.
• Mindset oriented toward design thinking and test-driven development.
• Strong oral and written communication skills and ability to thrive in team-oriented settings.

Salesforce Skills

• Extensive experience with Salesforce Sales, Service, and Marketing Clouds.
• Salesforce configuration-first approach using out-of-the-box capabilities before custom code.
• Creative application of Salesforce features and AppExchange products to solve complex business needs.
• Adherence to Salesforce best practices and platform limits.
• Experience with CI/CD pipelines building and deploying via the Salesforce CLI and GitHub Actions.
• Proven ability to configure Salesforce objects, fields, dynamic forms, record types, custom metadata, reports, and dashboards.
• Skilled in automating business processes with Salesforce Flow.
• Deep understanding of Salesforce security model including sharing rules, roles, profiles, and org-wide defaults.
• Development experience with Apex Triggers, Batch Jobs, Lightning Web Components, SOQL, and REST APIs.

Join Liberty Mutual to apply your Salesforce skills on a transformative journey—helping build industry-leading solutions that safeguard our customers worldwide while advancing your career in an empowering and innovative environment. Apply today!

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco