Your next sprint can change how millions experience claims at Liberty Mutual. Own the delivery engine for AI-powered decisioning and timely, compliant communications, reducing cycle time, increasing transparency, and raising trust. This is a hands-on delivery role focused on outcomes.
We are seeking a delivery-focused Agile Program Manager/Scrum Master to drive complex, cross-team initiatives in our Claims Technology portfolio. This role will lead the delivery of new AI capabilities that advance claims adjudication and differentiate us in the market, as well as omni-channel...
Overview
At Liberty Mutual, we deliver peace of mind every day by helping our customers protect what they value most. Guided by our purpose and passion for placing the customer at the center of everything we do, we are leading a digital transformation that redefines how people experience insurance.
The Servicing Technology domain is accelerating this transformation through two key areas of focus:
-
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying flexibility of remote work for focused tasks...
The Environmental Claims Specialist is responsible for the investigation, evaluation and disposition of Environmental claims on assignment, which may include an established portion of the office/team workload and/or individual assigned cases that present high exposure or complex coverage or liability issues. Works autonomously within prescribed authority limits. This position includes responsibility for handling claims involving severe and catastrophic injuries. While this is a Small Commercial role, we do handle a number of Personal Lines Environmental cases as well.
This position is...
**This is a remote position with occasional travel for in person agency visits. Ideal candidate will live and work remotely in Missouri or surrounding states. This is a ranged posting. Level offered will be based on candidate experience at manager discretion.**
Great underwriters know how to balance data analytics with human intuition. If you like both quantitative and qualitative reasoning, enjoy the challenge and autonomy of managing your own accounts at a company that offers competitive compensation and benefits, then consider joining the underwriting department at...
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships...
The Senior Director I, Data Science (Specialty Modeling) will lead Liberty Mutual’s U.S. Personal Lines Specialty Product pricing model development, with a focus on Landlord, Umbrella, Condo, Renters, and related Specialty products. This role will oversee a team of managers and data scientists (approximately 12 in total) dedicated to building, enhancing, and maintaining best-in-class predictive models that support pricing decisions in the Specialty space.
This position reports to the Head of Property and Specialty Product Design and Modeling within USDS. The leader in this role will play a critical part in both defining strategic...
The USRM Frontier program is looking for a Sr Manager, Product Owner (SPO) role to lead a portfolio that drives policy migration to the Guidewire Policy Center for all Personal Line products. This role is accountable for defining strategic vision for migration, building and leading teams required to execute the multi-year roadmap, coordinating the gathering, prioritization, design and execution of highly complex migration requirements across PL products.
Core responsibilities:
- Migration strategy: Define and own the end-to-end strategic vision for migrating open and close books to Guidewire Policy Center
- Migration roadmap: Lead the development of multi-year migration...
We are seeking an experienced Executive Underwriter to underwrite middle market technology accounts focused on Property & Casualty and Technology Errors & Omissions (Tech E&O). This role combines autonomous underwriting authority with commercial development: you will manage a portfolio of brokers and clients, underwrite complex/mid-to-large risk technology accounts, price risk analytically, and shape product and go-to-market strategy for the technology vertical.
Liberty Mutual is seeking a technical, visionary platform owner to drive the evolution of our enterprise Generative AI (GenAI) platform strategy, a mission critical foundation powering Liberty’s AI enabled transformation.
This executive will be the principal orchestrator of a platform strategy that includes a rapidly expanding portfolio of third-party tools (e.g., OpenAI...
Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers an exciting opening for a Workers Compensation Claims Specialist within the West Region!
As a Workers Compensation Claims Specialist, you will work within a Claims Team, using the latest technology to review, analyze, and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about...
Liberty Mutual has an immediate opening for an experienced claims professional with complex and litigated experience with Construction Liability claims. The Senior Technical Claims Specialist determines coverage, investigates complex and highly complex commercial casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and resolves the claim. In this role, you will demonstrate a high level of expertise and sound judgment in complex matters; may as a subject matter expert. The role is within the Construction vertical, handling Bodily...
Are you looking for an opportunity to use your degree in the business world? Then Liberty Mutual's Equipment Breakdown Risk Control group might be right for you. Our Equipment Breakdown Risk Control team works closely with our customers to help them identify, quantify, mitigate, or eliminate serious threats to their businesses. In the process, we help fulfill Liberty Mutual's mission of helping people live safer, more secure lives.
Liberty Mutual is currently hiring an Equipment Breakdown Risk Control Consultant to provide jurisdictionally required inspections and other services to an assigned group of customers.
**The Consultant II, Risk Control (Jurisdictional...
**This is a remote position with occasional travel for in-person partner visits. Ideal candidate will live and work remotely in the Mountain or Pacific time zone. This is a ranged posting. Level offered will be based on candidate experience at manager discretion.**
Great underwriters know how to balance data analytics with human intuition. If you like both quantitative and qualitative reasoning, enjoy the challenge and autonomy of managing your own accounts at a company that offers competitive compensation and benefits, then consider joining the underwriting department at Liberty Mutual. As a Small Commercial Partnerships Underwriter in...
Are you looking for an opportunity to use your degree in the business world? Then Liberty Mutual's Equipment Breakdown Risk Control group might be right for you. Our Equipment Breakdown Risk Control team works closely with our customers to help them identify, quantify, mitigate, or eliminate serious threats to their businesses. In the process, we help fulfill Liberty Mutual's mission of helping people live safer, more secure lives.
Liberty Mutual is currently hiring an Equipment Breakdown Risk Control Consultant to provide jurisdictionally required inspections and other services to an assigned group of customers.
**The Consultant II, Risk Control (Jurisdictional...
*This position offers a hybrid work model out of our Boston office*
The Lead Tech Support Consultant for Executive Technology Support Services delivers high-touch in-person or remote assistance to Liberty Mutual executives and senior leaders. This role delivers expert-level support across a wide range of end-user issues, ensuring seamless technology experiences for our clients. The ideal candidate must be skilled at navigating internal organizational structures and operations teams to diagnose and resolve issues.
Responsibilities
- Provide "white-glove" technical support to Liberty Mutual executives and their staff...
As the Senior Director Product Management - Data Domain leader, you will be responsible for delivering the implementation for aligned large scale Enterprise initiative across the value chain, including foundational and core capabilities. Collaborate with Business, Data Office and Technology stakeholders to enable the execution of end-to-end delivery plans across the large-scale enterprise program. Lead the end to end programs and manages the progress, risks, and dependencies across other portfolios. Responsible for translating portfolio-level business objectives into Agile product strategies through a deep understanding of the end-to-end value chain. Responsible for ensuring stakeholder satisfaction and overall progress...
The Auto & Home Planning Teams within US Retail Markets (USRM) Risk Analytics (RA) are both seeking an Actuary! We have two exciting opportunities, one aligned to Auto and one aligned to Home. Our teams are responsible for crafting a holistic and compelling opinion of the loss ratio and top-line as part of the quarterly Plan, as well as analyzing, synthesizing, monitoring, and communicating emerging trends to a broad group of stakeholders.
In this role, you will have the opportunity to collaborate with multiple teams and functional areas across the organization in the planning-monitoring system. You will lead the team’s work on Plan Vision, a project to redesign the quarterly forecasting...
This role is primarily remote in the state of Texas except for required appearances.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining...
The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.
The Executive Underwriter works independently and autonomously on all but the most complex accounts/cases (subject to required process oversight). Underwrites policies within underwriting authority. Makes decisions on whether to accept business by making analytical, data-driven decisions based on data and information provided, including pricing the risk.
Responsibilities
- Manages portfolio of brokers/agents & clients. Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty. Has relationships with senior/market-leading brokers and/or key agents.
- Maintains a strong market...
Owns and manages an assigned territory, driving profitable premium growth to achieve financial and operational goals. Under limited supervision, manages broad and diverse agency partnerships, handles 100+ agency storefronts within one local geographic territory, and optimizes territory performance. Creates, implements and executes territory and agency strategies to achieve goals utilizing all company programs, tools and resources while collaborating with internal business partners. Conducts agency outreach primarily through in-person visits, supplemented by audio or video conferences, email and other digital media.
Line of business emphasis on business lines, working across a wide breadth of commercial products,...
Join Liberty Mutual as a Technical Risk Control Consultant with the Risk Control Consulting Center! We are a team of high performing, high energy consultants who deliver virtual risk control services nationwide and internationally. The Risk Control team at Liberty Mutual enjoys an environment where critical thinking, independence, flexibility, growth, and innovation are valued.
Preferred experience with Construction Industry. This includes experience obtained through commercial insurance carrier experience.
- Provides expert consultative services to commercial customers across the United States and internationally.
- Conducts primarily virtual evaluations, evaluates data,...
Our Financial Lines Underwriting Team is seeking a highly motivated individual with strong analytical and sales skills to fill an Executive Underwriter opportunity on our Commercial D&O team in Chicago to focus on growing our wholesale brokerage book of business.
This position is a wholesale focused executive underwriter role that will contribute to the growth and profitability of our Private, Not-For-Profit, and Public Directors & Officers, Employment Practices, and Fiduciary Liability product lines through marketing, underwriting, and general product management. Some risks may require special handling or unusual coverages, including manuscript...
The Senior Underwriter will underwrite Lawyers Professional Liability (LPL) policies within underwriting authority, with guidance from leadership as needed. Makes decisions on whether to accept or decline risks and on appropriate terms by applying analytical, data-driven judgment to submissions, including pricing, limits, retentions, and appropriate policy wording (claims‑made triggers, retroactive dates, extended reporting periods). In parts of North America may underwrite complex or unusual LPL placements or high individual line size accounts — including large firms, multi‑state/provincial practices, and matters with significant regulatory, securities, or class‑action...
Seeking an experienced underwriter to own a profitable, complex book of excess liability business, including umbrella coverage. The Senior Excess Liability Underwriter will evaluate and underwrite risks within delegated authority, partner with agents and brokers to source and negotiate business (including umbrella placements), and manage portfolio performance to meet profitability and growth targets. This role requires strong technical underwriting judgment, excellent broker relationship skills, and the ability to coach less-experienced team members.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In...
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In...
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In...
The Middle Market Executive Technology Underwriter builds and manages a profitable middle‑market Technology P&C book by selecting and pricing risk, developing strong broker/agent relationships, and providing market-facing leadership. This role drives new business and retention, mentors less‑experienced underwriters, documents decisions for compliance, and partners with underwriting resources (actuarial, claims, engineering) to improve portfolio performance.
Key responsibilities
- Risk selection & pricing: Underwrite,...
As the Global Risk Solutions (GRS) Strategic Stress & Scenario Manager, you will be responsible for the development, implementation, and continuous enhancement of the GRS Stress & Scenario Testing (SST) Framework across Global Risk Solutions. This role is critical in strengthening GRS’s resilience to adverse events by delivering systematic, forward-looking risk insights that inform purposeful risk-reward decision-making and support capital and liquidity management strategies.
Description
The Senior Underwriter for Middle Market Multi-Industry underwrites policies within underwriting authority, with limited guidance from leadership as needed. Makes decisions on whether to underwrite business by making analytical, data-driven decisions based on data and information provided, including pricing the risk.
Responsibilities
- Manages portfolio of brokers/agents and clients. Leverages market presence and knowledge to develop and underwrite profitable business, acting as a representative for Liberty.
- Maintains a strong market presence, including established relationships with agents and...
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth + generous commission.
- Average first year earnings range from $55K-$75K through a combination of base salary and generous commission.
-
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth.
- Average earnings range from $55K-$75K through a combination of base salary and...
Our program is a multi-year, flagship initiative driving business transformation within the Workers Compensation (WC) line of business, powered by modern technology and a product-centric mindset. At its core, it is about reimagining how we serve our customers—now and into the future—through a fully modernized platform that enables WC Claims to meet evolving expectations with agility and impact.
As a member of the Agile team, the Product Owner II represents the voice of the customer and the organization through the delivery of business value. This person works closely with stakeholders (business and technology), including line of business leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. This person understands customers` problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work.
Liberty Mutual Mobility Solutions (LMMS) is a highly collaborative team that draws on the firm’s vast commercial and personal lines capabilities to bring a full range of tailored solutions and nuanced approaches to the rapidly evolving mobility landscape. This dedicated practice combines creative commercial underwriting with product, actuarial, legal, and claims teams insights to stay ahead of market needs, anticipate emerging risks, and deliver tailored coverage and programs. You will help shape Liberty’s role in the future of the Mobility platform ecosystem by applying your exceptional underwriting skills and deep curiosity to evaluate and serve key...
If you're a registered nurse looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to our competitive edge, Liberty Mutual Insurance has the opportunity for you. Under general technical direction, responsible for medically managing assigned caseload and by applying clinical expertise ensure individuals receive appropriate healthcare in order to return to work and normal activity in a timely and cost effective manner. Caseload may include catastrophic/complex medical/disability cases, lost time, and/or medical only claims. Also act as a clinical resource for field claim partners.
This is a remote position however, you will be required to...
As a member of the Auto Analytics State Deep Dive team within Personal Lines (PL) Auto State Analytics, you will play a critical role in developing, monitoring, and evaluating strategies and tactics for the PL Auto book to accomplish profitable growth in 4 major complex states. You will be responsible for performing advanced actuarial analyses in pricing, underwriting, channel optimization, etc. to assess the profitability of programs/products and growth opportunities of our PL books in your assigned states; collaborating with Directors of State Operations (DSO) for these states to gain deeper knowledge of the complex states and develop effective customized state...
As a Service Director focused on our Construction book of business, you will plan, evaluate and monitor the delivery of service commitments to ensure risk control services are delivered effectively and efficiently. Assesses the customer's overall risk for underwriting purposes and to control the customer's source of risk, losses and costs. Develops effective relationships with customers, business partners and peers to coordinate service arrangements, programs and procedures. Handles special customer situations and problems to ensure timely resolution. Conducts periodic workload reviews and completes specialized customer reports. Performs prospect and service work as...
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned...
Liberty Mutual Surety™ is currently recruiting for a hybrid Senior Surety Underwriter - Contract to join our Surety Plus Operation. This hybrid underwriting position will have dual roles for both our Small to Mid Contract Team as well as our Vista team with time split between the two
As a Senior Surety Underwriter you...
Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims with varying complexity and perils.
Training is a critical component to your success and that...
Advance your Career at Liberty Mutual Insurance - A Fortune 100 Company!
Liberty Mutual Insurance- is a Fortune 100 Company. Liberty Mutual Group is a diversified global financial services company headquartered in Boston, MA. Our company, which is one of the largest Property and Casualty insurers in the US., employs over 50,000 people in more than 900 offices around the world.
We are looking for a Branch Executive who will work with key brokers to represent the Global Risk Solutions (GRS) brand and all business segments within, including Major Accounts, Middle Market and Specialty (inclusive of Ironshore US), for an assigned territory. Additionally, they will partner...
We are seeking a skilled Senior Underwriter to join our GRS Public Entity — Educational team. This role focuses on underwriting K–12 districts, charter schools, community colleges, public universities and related educational entities. The ideal candidate will combine strong technical underwriting judgment with the ability to manage moderately complex accounts, support business development, and collaborate across claims, actuarial and risk control to drive profitable growth.
Key responsibilities
- Assess and...
We are seeking an experienced, strategic Executive Underwriter to lead underwriting for our GRS Public Entity Educational portfolio. The successful candidate will combine deep technical underwriting expertise in educational public entities (K–12, charter schools, community colleges, public universities, and related districts) with proven leadership in portfolio management, pricing and distribution. This role will drive profitable growth, strengthen broker and client relationships, and shape product and risk-mitigation solutions across the educational segment.
The Head of Global Risk Solutions (GRS) Cyber Insurance Risk Management is responsible for developing and implementing GRS’ capability for risk-based oversight of Cyber re/insurance risk globally.
The role requires close working relationships with the GRS Office of Underwriting, and specifically the CUOs and Product Leader, claims, actuarial, and Risk Management teams across GRS and Corporate.
The successful candidate will have significant experience with Cyber underwriting standards, risk aggregation modelling techniques, accumulation management, and emerging risk identification and mitigation.
Responsibilities include:
- Maintain and enhance the GRS Cyber...
Underwrites policies within underwriting authority, with limited guidance from leadership as needed. Makes decisions on whether to underwrite business by making analytical, data-driven decisions based on data and information provided, including pricing the risk. In parts of North America more likely to underwrite complex/unusual policies - or those of high individual line size - policies assessed will include those of some complexity.
Responsibilities
Manages portfolio of brokers/agents and clients. Leverages market presence and knowledge to develop and underwrite profitable business, acting as a representative for Liberty. Maintains a strong market presence, including established...
Ideal candidate will live and work remotely in WA or OR. This is a range posting and level will be determined by the Hiring Manager based on experience.
Great underwriters know how to balance data analytics with human intuition. If you like both quantitative and qualitative reasoning, enjoy the challenge and autonomy of managing your own accounts—at a company that offers competitive compensation and benefits, then consider joining the...
The Product Owner II represents the voice of the customer and the organization on the Agile team, defining and prioritizing features and stories to deliver business value. They deeply understand customer problems, ensure work is clearly defined and prioritized, and keep the squad focused on the highest-value work. The role requires continuous collaboration and communication with stakeholders and partners in Data Science, Technology, and business to align priorities and understand the supported technologies and systems. The Product Owner will also drive innovation initiatives that leverage AI and advanced analytics to reshape underwriting risk assessment,...
