Job Listings

The Senior Workers' Compensation Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory.  Training will require 2 weeks in our office in Plano.,TX. To be considered for this position, you are required to reside within 50 miles of Liberty Mutual’s Rocklin, CA, Las Vegas, NV, or Lake Oswego, OR office. This position has a hybrid work schedule.   Responsibilities: - Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. - Acts as senior technical professional on team, assisting team members with escalated issues.  Mentors and trains new team members.  Participates in Quality Review process.  - Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. - Performs other duties as assigned.

Manages all underwriting aspects of a surety territory or field office (typically considered large in scope) Accountable for quality and quantity of work, personnel, performance appraisals, new business acquisition, and profit and loss results of assigned territory or office. Is a significant contributor or primary preparer of budget and business plans, including marketing, underwriting, training and administration functions. Responsible for servicing the surety needs of customers typically in a large, multi-state territory or densely populated geographic region.    Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world’s largest globally Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 18 countries.     Responsibilities:    - Hires, trains, and manages a highly effective organization/staff and expenses within line of business to meet business objectives, with profit objective being primary.   - Develops, administers, and appraises performance objectives and development plans (mid-year/ annual review, regular 1:1, and coaching activities).   - Drives workforce planning. Monitors quality of performance of staff by utilization of management reports, surveying financial files and communicating with customers. Identifies problems and implements corrective action and ensures alignment with business objectives. Makes compensation recommendations.   - Delegates supervisory responsibilities as warranted but may remain accountable for ultimate management.   - Participates in the development and delivery of targeted Surety training and ensures training delivery objectives are met for office. Responsible for ensuring that new underwriters are trained and/or supported by experienced underwriters with respect to technical underwriting issues, meetings with agents, contractors, etc.   - Oversees evaluation and recommendation of credit levels provided to assigned customers actively participates in major underwriting decisions on assigned risks Ensures that new and existing accounts/principals continue to meet underwriting guidelines and standards for credit worthiness. Manages the portfolio book of business.   - Manages all marketing/production efforts of staff within territory to secure new business, targets/goals as assigned.   - Monitors utilization and accuracy of Surety systems applications for underwriting, marketing, and accounting needs of office.   - Participates in Surety’s annual strategic business planning process. Coordinates and monitors the implementation of annual business plan of assigned territory. Manages profitability, risk mitigation, growth strategies, metrics for specific accounts overall book of business.   - Develops business relationships through industry related organizations and other activities to gain business intelligence of local market, enhance image of the Company and to promote marketing effectiveness. Oversees, as a resource, acquisitions of new business portfolio management.   - Participates in special projects, as requested. 

If you're a registered nurse looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to our competitive edge, Liberty Mutual Insurance has the opportunity for you. Under general technical direction, responsible for medically managing assigned caseload and by applying clinical expertise ensure individuals receive appropriate healthcare in order to return to work and normal activity in a timely and cost effective manner. Caseload may include catastrophic/complex medical/disability cases, lost time, and/or medical only claims. Also act as a clinical resource for field claim partners. The selected candidate must live within a commutable distance to our Tampa, FL, Plano, TX, Bala Cynwyd, PA, Syracuse, NY, Indianapolis, IN, Las Vegas, NV, Rocklin, CA, Lake Oswego, OR or Hoffman Estates, IL offices to attend collaborative in-person meetings. As this team operates in a hybrid working environment, an in-person presence is required 30-40% of the time, but this is subject to change.  Due to the robust training program offered, the selected candidate must be available (without any planned vacation) during the 10 week training program. The schedule for this position is Monday - Friday during the core business hours of the region that the candidate supports.  Responsibilities: - Follows Liberty Mutual's established standards and protocols to effectively manage assigned caseload of medical/disability cases and by applying clinical expertise assist to achieve optimal outcome and to facilitate claim resolution and disposition. - Effectively communicates with injured employees, medical professionals, field claims staff, attorneys, and others to obtain information, and to negotiate medical treatment and return to work plans using critical thinking skills, clinical expertise and other resources as needed to achieve an optimal case outcome. - Utilizes the Nursing Process (assessment, diagnosis, planning, intervention and evaluation) to facilitate medical management to attain maximum medical improvement and return-to-work (RTW) per state jurisdictional requirements. - Appropriately utilizes internal and external resources and referrals i.e., Utilization Review, Peer Review, Field Claims Specialists, Regional Medical Director Consults, and Vocational Rehabilitation to achieve best possible case outcome. - Follows general technical direction from nurse manager, senior medical and disability case manager and/or CCMU staff to resolve highly complex medical and/or RTW issues and/or successfully manage catastrophic injuries. - Documents all RN activities accurately, concisely and on a timely basis. This includes documenting the medical and disability case management strategies for claim resolution, based on clinical expertise. Adheres to confidentiality policy. - Appropriately applies clinical expertise to claims and delivers services in an efficient and effective manner. - Accurately and appropriately documents billable time for work performed. Achieves annual chargeable time goal. - Handles special projects as assigned.

Liberty Mutual is seeking an Environmental Underwriter to write our Site Pollution Underwriting Team!    Responsibilities will include: - Develop and maintain professional relationships with target brokers to generate a strong flow of environmental business opportunities - Underwrite Ironshore Environmental’s suite of site pollution and contractor’s pollution liability products including risk evaluation, structuring of policy terms and conditions, and pricing of insurance programs in accordance with company guidelines - Provide high level of customer service by timely response to broker requests and deadlines - Develop internal relationships with other company divisions to drive cross marketing efforts - Maintain well documented underwriting files for all new and renewal accounts

The Senior Consultant, Credit Risk Insurance Analytics is responsible for supporting Liberty Mutual Global Risk Solutions (GRS) risk oversight of Credit and Financial Products.   The role requires hands-on technical capabilities to model credit and financial risks across GRS’ broad suite of reinsurance products using internal and external models and will partner with key stakeholders across risk, underwriting, actuarial, and other functions to ensure model results are reasonable.   The successful candidate should have experience with risk aggregation modeling techniques, accumulation management, and model validation, as well as experience with credit and financial risk reinsurance products including contract and commercial surety, mortgage, trade credit, political risk, and non-payment.   Responsibilities include: - Support the GRS, view or risk which details the approved methodology and approach to Credit and Financial Products risk measurement. - Support the strategic analysis and monitoring of risk exposures to provide insights into risk accumulations, market and risk trends and developments. - Coordinate with key stakeholders to assess and improve understanding of the risk accumulation scenarios or clash events that have the greatest potential to cause a material loss. - Support the development of risk limits, underwriting guideline considerations and best practices, and other product management actions. - Support underwriting and pricing quality reviews to evaluate adherence to Liberty standards and guidance, assess the reasonableness of key assumptions and selections, and review for appropriate use of approved pricing tools. - Contribute to risk-based validation of loss models and new pricing tools including review and effective challenge of key assumptions and parameters. - Contribute to regular reporting for internal risk-governance bodies as required. - Contribute to Credit and Financial Products projects and initiatives as required. - Coordinate with Underwriting and Operations to develop data standards that improve quality and breadth of exposure information, collected to facilitate transparent and informed risk taking.

The Company   Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across global and private domains to build capital and generate income. With over $100 billion in AUM and staffed with 300-plus investment, finance and operations professionals located in Boston, MA, we offer the best of both worlds — the look and feel of a boutique investment firm and the reputation and financial strength of a global leader.   LMI has been on a transformation path to spur innovation, capitalize on deep expertise and scale its returns on long-term flexible capital through a “one firm, one portfolio, one team” mindset. Our operating model is built on three pillars: centralized portfolio construction, asset management and investment-enabling services. The teams are structured as Investment Business Units (IBUs) working in concert: Strategy & Asset Allocation, Risk Management, Global Fixed Income, Global Private Investments and Global Investment Solutions. Our portfolio spans a broad spectrum of public and private asset classes, and we are committed to expanding our capabilities and our toolkit in furtherance of our mission.   The Position   Liberty Mutual Investments (LMI) is actively searching for a Structured Products Analyst to join the Global Fixed Income team. As a member of the Structured Products Group, the Analyst will track, analyze and monitor public and private investments in the portfolio and help support investment activity in close partnership with portfolio managers, analysts, and various other stakeholders.  The individual will be exposed to a wide range of asset classes in the structured products market including ABS, CMBS, CLOS and RMBS.  The individual hired will be centrally involved in evaluating investment opportunities, due diligence, and portfolio monitoring.    Responsibilities: - Work as part of the Structured Products Group (SPG) within Global Fixed Income (GFI) to support growth in structured products investments - Securitized experience a plus - Actively participate in all facets of the investment process - Assist in surveillance of LMI’s structured products portfolio and support investment activity. - Work with asset class analysts to underwrite, track, analyze and monitor public and private transactions - Collaborate with LMI technology to develop analytics and infrastructure to efficiently surveil collateral performance and highlight issues to portfolio managers - Work independently and coordinate with various third-party partners including servicers, trustees, administrative agents and asset managers - Create presentations, memorandums, and other documentation - Act as a liaison between the Structured team and Global Investment Services - Attend internal and external investment meetings

The Strategy & Transformation Technology Learning team is seeking a talented and passionate individual to join the team as Program Manager, Training who will serve as the owner of our Data/AI learning portfolio. In this role you will work with internal subject matter experts across the enterprise and external subject matter experts in developing and managing learning opportunities and curriculums to support critical Data and AI upskilling needs. As technology continues to advance, we recognize the importance of staying ahead in the areas of data management, analysis, and artificial intelligence (AI). In this role, you will have the opportunity to shape the future of our workforce by developing comprehensive training programs that empower our employees to gain the necessary skills to thrive in a data-driven and AI-driven environment.   About the job: - Collaborate with subject matter experts and stakeholders to identify upskilling needs and create a roadmap for data and AI training programs. - Design and develop engaging, interactive, and scalable training materials, including e-learning modules, online courses, instructor-led training, workshops, job aids, and assessments. - Incorporate adult learning principles and innovative instructional design methodologies to ensure effective knowledge transfer and skill acquisition. - Serve as a technology learning ambassador to our internal tech teams, external tech industry and academia communities. - Stay up-to-date with the latest trends and developments in data management, analysis, and AI technologies, and incorporate this knowledge into the training content. - Conducts needs analysis to determine the skill development learning and objectives for the audience group being supported. - Establishes and monitors a defined learning curriculum across the continuum of learning modalities (self-paced, experiential, classroom, and immersive).  - Identifies skill and role-relevant learning opportunities and resources, and the appropriate sequence by which they are best utilized. - Continuously improve and update training materials to keep pace with emerging data and AI technologies and best practices. - Partners with training administrator on all administrative aspects of learning opportunities including logistics, materials reproduction, participant communications, etc.  - Enable post-session learning support to participants to support a continuous learning environment. - Forecasts and manages budget for aligned training portfolio.

Under moderate supervision, performs building-related HVAC, electrical or other technical maintenance, service, and repairs. Responsible for a wide variety of tasks which transcend several trade boundaries. Skilled in a wide variety of hand and power tools to perform work assignments and ensure that quality work and cleanup is completed, adhering to all safety procedures. Proactively identifies and reports building deficiencies back to Chief Building Systems Technician or Facility Manager. Responsibilities - Assists licensed HVAC mechanics and licensed electricians in completing routine inspections, preventive maintenance, general repairs, wiring and specific project-related work. - Conducts routine servicing of installed air conditioning systems and components including compressors, condensers, valves, coils, cooling towers, heat pumps, motors, belts, bearings, fans, filters, piping, wiring, control systems, thermostats, ducts, ventilation systems and other appurtenances. - Performs routine and emergency HVAC or electrical repairs. Troubleshoots and diagnoses malfunctioning HVAC, electrical systems and components. - Interprets engineering drawings and equipment manuals related systems and component parts. - Performs replacement of major and minor parts, components, or entire systems. Recommends improvements systems. - Actively pursues energy conservation opportunities. Performs additional duties as requested, i.e. requisitions supplies, maintains service records, run errands, assists with meeting setups, moves office furniture and equipment, performs grounds keeping, and other interior/ exterior general maintenance work, etc.

This role is primarily remote except for required appearances.   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   We encourage you to apply and bring your expertise if you’re a: - Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

Advance your career at Liberty Mutual Insurance - A Fortune 100 Company!   Liberty Mutual Corporate Tax Department   Liberty’s highly integrated tax organization provides a collegial framework to achieve results. Typically, professionals contribute across all the key components of tax including planning & research, audits, compliance & financial reporting. In this role you will become a consummate tax professional vs. merely a specialist or tax technician.   The structure of the tax organization encourages and drives collaboration and teamwork. Therefore, you need to be an excellent communicator and execution oriented to succeed. A successful candidate will need to take ownership of key projects and deliverables, as well as manage ambiguity. The ability to be flexible and comfortable with change will also be critical to your success.    Liberty Mutual values a healthy work-life balance for its employees. In line with that, this position offers a flexible work model of two days in the office (either Boston or Seattle) and three days working from home.   Note: This is a Hybrid opportunity with compensation dependent on candidate’s geographic location, overall experience, and skill level.   As a member of the federal tax team, you will have the following responsibilities: - Manage the timely and accurate preparation and review of tax compliance assignments. - Review and approve tax-related financial calculations, analyses, journal entries and disclosures. - Conduct research for complex tax technical and income tax accounting issues independently, or with assistance of staff. - Manage projects, ensuring adequate resources and capabilities are available to deliver results successfully.  - Assign and review responses to IRS information requests and proactively identify issues.  - Develop and support the implementation of timely, cost-effective tax planning strategies designed to create value and enhance the Company's worldwide tax position. - Actively lead and participate in Department and Company initiatives. - Identify, develop, and lead the implementation of process improvements. - Monitor key legislative, regulatory, and/or tax litigation issues. Identify and communicate developments relevant to the Company to management. - Act as a mentor to staff through training, coaching and providing feedback on performance. - Work effectively with other areas of Corporate Tax and other Finance functions and demonstrate leadership in cross-functional initiatives.

Lead the delivery of Risk Control Services to improve underwriting results through risk improvement, risk retention strategies and underwriting risk assessment. Identifies, develops, and executes the Risk Control strategies, services, and programs while managing change through a multi-year, metrics-driven transformation. Accountable for building a high-performance culture, continuous process improvement, workforce management, impact, and outcomes. Responsibilities - Drives quality of team engagement, including implementation of Division Risk Assessment and Service Strategies. - Actively participates in the divisional strategic planning process, maximizing impact on customer risk of loss as well as market differentiation with Brokers. - Develops and leads relationships with key Underwriting market segment leaders in National Insurance to operationalize those strategies. - Ensures alignment between staff technical/consultative skills and service strategy needs as well as internal quality standards. Identifies skills gaps and builds development strategies in collaboration with Specialists and Technical Directors. Effectively triages work to achieve appropriate utilization of Consultants and Virtual capabilities - Ensures staffing level and technical skills are appropriate to meet National Insurance objectives. Recruits a high performing results oriented staff. Fosters internal Talent Mobility to build deeper talent feeder pools that result in greater diversification of staff. - Ensure appropriate compliance with all legislation, corporate policies, and programs. - Leads and directs project teams as assigned. - Achieves all of the above with a span of control of 9 or above.

Provides highly complex consultative services to an assigned group of customers within a specialty segment or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company's leadership position in the safety field through speaking engagements at conferences and developing key relationships. - Construction experience is preferred.  - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. - Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. - At the Regional/Division level, provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants. - Provides coaching, mentoring and training to enhance their development and effectiveness. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services. - Participates in actively acquiring and retaining profitable business. Identifies new business opportunities for Risk Control services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. - Enhances Liberty Mutual’ s leadership position in the safety field and increases brand awareness through speaking engagements at conferences and developing a network of contacts

Depending on location this may be a hybrid position and will require a minimum of 2 days in office. Hybrid locations include: Boston MA Portsmouth NH Seattle WA Columbus OH Plano TX   Manages group of reinsurance financial professionals responsible for a wide array of activities associated with various assumed and ceded reinsurance agreements placed by Liberty Mutual, including, but not limited to, financial planning and analysis, accounting, audit, external reporting, and receivable/payable management. Possesses the vision to set strategic direction for the team in response to changes in the business environment. Uses superior communication skills to influence and collaborate with all levels of the organization. Responsible for developing employees with the capabilities needed to meet the current and future objectives of the enterprise. Fosters an environment of continuous improvement, initiating and/or leading cross-functional projects to improve efficiency and effectiveness.   Responsibilities: - Core accounting activities, including account reconciliations, journal entries, executing on key controls, attestation, supporting internal and external audit work, and accounting results review. - Core reinsurance accounting activities, including reinsurance contract setup, recording results in reinsurance system, communication with internal & external counterparties/stakeholders, receivable/payable management, and involuntary reinsurance filings. - Core reinsurance reporting activities, including GAAP consolidated reinsurance reporting, STAT reinsurance reporting, monthly management reporting and analysis, financial planning, and catastrophe loss reporting. - Partner with internal stakeholders, including IT, on various initiatives to support day to day work and strategic initiatives to enable enhanced capabilities and efficiencies. - Responsible for the accurate, timely completion of monthly, quarterly, and annual book close cycles for a complex accounting operation. - Responsible for the accurate production of all financial reports issued by a complex accounting operation, ensuring compliance with all accounting regulations. - Responsible for the establishment, maintenance, and continuous improvement of an internal control framework that ensures accurate, timely and compliant financial reporting. - Acts as a financial advisor to strategic business units or other departments, having the vision to make recommendations for accounting treatment that improves business outcomes. - Understands the interdependencies of financial systems, prioritizing and implementing enhancements and planning appropriately for changes. - Has the vision and insight to recognize emerging trends and organizational changes and can set strategic direction for the work unit. - Fosters an environment of continuous improvement, initiating and/or leading cross-functional projects to improve efficiency or effectiveness. Responsible for developing the team`s capabilities to meet both current and future needs of the accounting operation and the enterprise. - Attracts, engages, and advances the careers of people from all backgrounds and experiences. - Structures the organization to address changes in the business or improve customer service.

Provides moderately complex consultative services to an assigned group of customers within a risk control specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships. - Property and Construction experience is preferred. - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. - Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. - Provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of loss prevention services provided by less experienced consultants. - At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of loss prevention consulting services. - Participates in actively acquiring and retaining profitable business. - Identifies new business opportunities for risk control services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. - Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.   We encourage you to apply and bring your expertise if you’re a: - Engaged legal professional: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings, representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.

Critical thought leader who handles all levels of Inland Marine/Builders Risk losses, including complex, high exposure claims that may have unique factors that typically take an extended period of time to settle. Ensures proper coverage, reserves, file handling and settling of assigned cases. Collaborates and consults with our Inland Marine/Builders Risk Underwriting and Engineering partners to determine liability and identify risk conditions to drive continuous improvement toward claims handling and risk management excellence.   As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim.  Identifies potential suspicious claims or possible third-party subrogation.   1. Responsible for managing the practices and billing activities of outside experts . Accountable for security of financial processing of claims, as well as security information contained in claims files.   2. Ensures accurate reserves and adjusts as warranted. Recommends reserve increases on cases in excess of authority.   3. Confers directly with policyholders on coverage and resolution issues pursuant to departmental guidelines. May participate in training programs, conferences, ride-alongs and departmental and intra-departmental meetings. Communicates regularly with actuarial partners on case status and development.   4. Ability to leverage Liberty’s flexible work environment to work remotely. Travel to loss sites is required, with the ability to stay as needed. Travel may be required on short notice. Assist with Standard Fire policy claims at the discretion of management in times of catastrophe.   5. Communicates and collaborates across disciplines to establish and maintain relationships and timely and accurate information sharing to achieve organizational and policyholder success.   6. Embraces a growth mindset and actively contributes to collaborative team culture. Continues to improve personal knowledge and practices of the insurance industry through work experience, in-house instruction, insurance-specific designations, industry courses, home office seminars and workshops, etc.

Do you have the skills—and drive—to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a Senior Software Engineer at Liberty Mutual, you’ll consult on highly complex projects and solve technical problems, while working in an agile environment that has the creative energy of a start-up—and the full backing and comprehensive benefits of a Fortune 100 company.   The Software Delivery team in Secure DevOps Platforms is hiring a Security focused DevOps/Software Engineer to help lead the evolution of our secure coding and delivery practices within Liberty Mutual. This position will be a member of our Secure Developer Experience team, leading the adoption of secure delivery practices across the LM developer community. This includes our policy as code framework that ensures secure and compliant deployments to our cloud runtimes, elimination of sensitive data in our source code and application runtimes, and efficient detection and resolution of vulnerabilities. You will work to help identify, educate, and instruct teams in adopting these frameworks and practices.   Responsibilities - Improve upon and further integrate the Secure Development Lifecycle (SDLC) into product design and engineering efforts - Empower secure-by-default development by shipping libraries and frameworks that address classes of vulnerabilities at scale - Assist with code reviews to proactively identify potential vulnerabilities, and follow-up with tooling to prevent future vulnerabilities - Conducts multidisciplinary research and collaborates with developers in the planning, design, development, and utilization of cyber security best practices in support of product and commercial software development. We encourage you to apply and bring your expertise if you’re a: - Technical problem solver: You thrive in complex, fast-paced, emerging opportunity areas that require iterative decision making and technical implementations at an enterprise scale. - Customer-centric engineer: Working closely with users to define quality engineering experiences that balance efficiency, while advancing Liberty Mutual security and compliance standards. - Motivated mentor: Exercise your technical chops while coaching and collaborating with junior software engineers. - Forward thinker: Keeping pace with a rapidly evolving technical landscape, driving strategic implementations that align with enterprise strategy, and ultimately protects our business and customers.

Depending on location this may be a hybrid position and will require a minimum of 2 days in office. East coast working hours are preferred.    Hybrid locations include: Boston MA Portsmouth NH Seattle WA Columbus OH Plano TX   The Corporate Finance Data Strategy & Governance team is seeking a Senior Data Governance Analyst to join their dynamic team. This person will work on Corporate Financial strategic programs and will partner with the business to improve our financial data quality. The right candidate will need exceptional skills in customer service, communication, analytics as well as a strong experimental mindset to drive innovation in Data Governance.   This role will primarily facilitate the Data Standardization Governance process. With limited supervision, this person will drive the current process and initiate process improvements. This person will partner across the enterprise to achieve best in class ratified financial definitions to improve data reporting across the financial landscape. In addition, they will utilize specified tooling to house, maintain and provide key data performance metrics.   In addition to Data Standardization, the role will also support Master Data Governance (MDG) for our global ledger.   These responsibilities require strong agile practices, critical thinking, and relationship skills to effectively manage and drive a cohesive and time sensitive process with for our business and IT partners.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.   We encourage you to apply and bring your expertise if you’re a: - Engaged legal professional: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings, representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.

- Plans, evaluates and monitors the delivery of service commitments for a book of business to ensure loss prevention services are delivered effectively and efficiently. - Assesses the customer's overall risk for underwriting and to control the customer's source of risk, losses and costs. - Develops effective relationships with customers, business partners and peers to coordinate service arrangements, programs and procedures. - Handles special customer situations and problems to ensure timely resolution. - Conducts periodic workload reviews and completes specialized customer reports. Performs prospect and service work as necessary. - Plans, coordinates and monitors the service commitments for assigned customers to ensure loss prevention services are delivered effectively, efficiently and meet expectations of the department, business unit or market partner. - Evaluates customer prospect and service levels, Loss Prevention Consultant workloads, and regional capacity. - Creates service plans to document baseline activity, metrics, and goals in order to track progress in reducing the frequency and severity of losses while demonstrating the value of doing business with Liberty Mutual. - Evaluates, monitors and documents Loss Prevention Stewardship service levels. Participates in actively acquiring and retaining profitable business. - Provides consultation, information and expert analysis to assist the account team with new business solicitation, and renewals. - Keeps underwriting, account and Loss prevention team apprised when significant changes occur in a customer's operations, exposures, ownership or organizational structure. - Participates in prospecting new business and developing service agreements fosters new partnerships and strengthens existing relationships with customers and business unit/market partners. - Evaluates use of resources (services hours, expenses, etc.), quality of service, utilization of programs, productivity, net gain in book of business and other key indicators. - Identifies opportunities and may design projects that improve results and increase the number and quality of services customers choose to buy. - Provides major loss source analyses, products and training. - Fulfills risk assessment and service requirements as assigned. - Trains field and Home Office employees in service-related functions and activities. - Designs and implements customer training programs. - Makes presentations at customer training and other functions.

** Location: Boston area preferred however, may consider a well qualified candidate in a remote based capacity     Who we are:    Solaria Labs is Liberty Mutual’s Enterprise Incubator. We partner with teams from across Liberty to stay on the forefront of disruption, incubating new products, services, and experiences to better serve our customers, agents, and partners today and in the future. Areas of focus include digital ubiquity, climate change, sustainability, new transportation models, insurance value chain disruption, and risk services. Current examples of programs aligned to these focus areas include digital-first insurance platforms for personal and business lines, machine learning powered customer experiences for usage based motor insurance, and new risk services like real-time weather alerting to help our customers stay safe and protect the things they care about most.   Why you may enjoy working at Solaria:   Artificial Intelligence (AI) and Machine Learning (ML) are woven into the fabric of many of our incubation programs, with great potential to create more value for our customers and strengthen our competitive advantage.  As Head of Solaria Applied Science, you will lead the team that applies AI/ML to create disruptive new capabilities for Liberty Mutual.  This will require you to build a deep understanding of the business, create strong partnerships with other teams, understand how AI/ML can be applied to differentiate our products, develop proofs of concept with your team, and guide the organization to prioritize highest value features.  Successful candidates will have a deep understanding of ML techniques and the ability to translate those techniques into business impact.  Examples include identifying property features from Aerial Imagery using computer vision, classifying businesses from documents using natural language processing, and optimizing the performance of our digital insurance offerings.    Specific responsibilities include:  - Manage and mentor a multi-disciplinary team of ten or more data scientists, including managers, interns, co-ops, and other staff on rotating assignment - Partner with teams across Liberty Mutual to identify opportunities to differentiate our products or improve our operations - Lead the team to design and deploy AI/ML models using generative AI, computer vision, and natural language processing - Work with product and engineering teams to implement your solutions within internal and customer facing capabilities  - Ensure the highest standard of technical excellence for all data science efforts in the lab, adopting best practices from other organizations and vetting new technologies or frameworks as appropriate - Translate and champion ML capabilities for non-technical audiences, both partners and senior executives, to help the organization prioritize - As part of the Solaria Labs leadership team, help define and execute the Labs strategy to drive new product development and an innovation culture in Liberty - Coordinate Solaria’s applied science IP strategy, determining what the organization should focus on to protect our business. This also includes educating data scientists on the importance of IP and helping them choose whether to patent or publish their work - Contribute to the data science professional community at Liberty, helping to guide programs and processes that improve technical excellence, engagement, and diversity  

Seeking a highly motivated, experienced individual with good analytical and sales skills for a Cyber and Technology E&O Professional Liability underwriting position.   Under general supervision, contributes to the growth and profitability of assigned specialty product lines through marketing, underwriting and managing of the Cyber/Technology Liability, product.  Some risks may require special handling or unusual coverages, including manuscript policy development. Travel to take client meetings and broker meetings. Demonstrates functional technical knowledge of underwriting concepts, practices, procedures and techniques to include coverage issues, product lines, marketing, relevant systems, and competition in the market place.   This is considered a hybrid office role for the posted office locations   Senior Underwriter $94,600 - $132,500 Underwriting Specialist $121,300 - $169,600   Job Responsibilities: - Risk Selection:  Evaluates or assesses the business applying for insurance by qualifying accounts; identifying, selecting and assessing risks; determining the premium, policy terms and conditions; loss history review; financials review; obtaining approvals; creating/presenting the proposal to the agent/broker and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives through successful negotiations.  Develops and maintains the relationship through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Includes independently marketing Ironshore products to brokers. Travel to take client meetings and broker meetings. - Portfolio Management: Manages a book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share with preferred brokers. Includes new business goals. - Service Value Proposition: Understands and articulates the specialized services Ironshore can offer our Cyber/Technology liability insureds and how they compare to those provided by our competitors. - Contributes to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. - Communicates with other product line underwriters, managers and claims analysts in order to provide comprehensive customer service. - Performs related duties as requested to include, report preparation, presentations, and special projects to assist in ensuring the success of the product line unit. - Leadership: Formally guides, mentors, and coaches underwriters in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals. - Continuous Improvement: Actively participates in continuous improvement by fully engaging in daily huddles, generating suggestions, following appropriate procedures and work principles, participating in problem solving activities, and using continuous improvement tools to support the work of the team.

Provides administrative support for executives, exercising confidentiality, tact, and diplomacy. Manages executive calendars, prepares materials for meetings, triages communications, coordinates and optimizes executive travel plans, and helps to keep executives focused and on schedule. Essence of the role is to enable executives supported to be more productive with their time and to work as efficiently and effectively as possible.   Responsibilities:   - Identifies the preferred method of support for assigned executives and appropriately accommodates working style. Partners with executives to help them be more efficient and effective with their time, consistently maintaining strong communication. - Manages executive calendars. Acts as a gatekeeper to include prioritization of meetings and resolving scheduling conflicts. Keeps executives informed of changes and helps to keep them on schedule. - Triages and responds to various forms of communications based on executive needs and preferences. Coordinates responses to requests for information, surveys, etc. - Assists executives with preparing for meetings, to include preparing materials, setting up agendas, obtaining materials in advance, and distributing materials. - Prepares, updates, and organizes information (using PowerPoint, Excel, Word, etc.) for inclusion in huddle boards, reports, correspondence, presentations, budgets, etc. Edits documents for accuracy, format, and arrangement of material. - Optimizes travel arrangements (transportation, accommodations, agenda) based on executive travel needs and preferences. Manages complex itineraries, to include any changes. Processes related expenses. - Coordinates/assists with managing team meetings (staff meetings, town halls, quarterly on-sites/off-sites, team gatherings, etc.) whether virtual or in-person. Assists with event planning. - Assists in keeping executives and their teams well organized, to include online retrieval and archiving on collaboration platforms such as MS Teams and SharePoint, as well as supporting the Company’s records retention schedule. - Learns and keeps informed of new tools and technologies to further executive productivity. - Identifies and communicates useful functionality and assists with troubleshooting. - Assists with process and/or program management such as maintaining distribution lists, coordinating nominations, distributing updates, administering surveys, conducting research, obtaining resources, preparing documents, etc.  

Advance your career with Liberty Mutual Insurance - A Fortune 100 Company We are searching for a Technical Consultant to join our UPS Dedicated Team in Chicago, IL. This is a unique position aligned with the UPS CACH District. This position is work from home due to the dedicated aspect of the account however nearly 100% of the work is performed at UPS CACH in Chicago, IL. In this role, you will work shoulder-to-shoulder with UPS Health & Safety and operations management teams to identify, quantify, and reduce/eliminate safety hazards. Support is provided primarily to feeder operations and inside package sorting.   The UPS Dedicated Risk Control Team takes pride in its reputation for responsiveness and proven track record for pro-actively identifying opportunities for impact, and for developing solutions that have proven time and again our value in mitigating loss for this high-profile customer. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience.    Please Note: This position is eligible to be hired at differed levels depending on experience.   Responsibilities: - Account Service: Work with UPS Management and employees to provide comprehensive, highly sophisticated consulting to assist in meeting customer key performance indicators.  Including a deep understanding of customer operations and industry exposures in order to develop strategies to mitigate risk.   - Leadership: Having the ability to cross collaborate, innovate, influence and inspire those around them to meet a common goal.  This includes mentoring and coaching, owning personal and career growth aspirations, and becoming a leader in their field.  - Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product and service delivery in a collaborative way that provides consistent innovation.   - Relationship Building:  Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer in order to impact business objectives.   - Risk Reduction: Provide risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. - Due to the UPS operating schedule, position requires occasional early morning/late evening appointments.  There is minimal overnight travel required.   - Primary service territory is Chicago, IL.   Key Capabilities and Characteristics: - Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.  - Able to adapt to changing and competing priorities demonstrating resilience and flexibility. - Demonstrates personal energy, stamina and discretionary effort. - Works with a sense of urgency and handles setbacks/feedback with a growth mindset. - Strong collaboration skills and commitment to continuous improvement. - Ability to develop and maintain relationships with customers, peers, and industry contacts. - Capacity to become trusted risk advisor and partner with the customer. - Effective interpersonal, oral and written communication skills. 

Owns and manages an assigned territory, driving profitable premium growth to achieve financial and operational goals. Under limited supervision, manages broad and diverse agency partnerships, handles 100+ agency storefronts within one local geographic territory, and optimizes territory performance. Creates, implements and executes territory and agency strategies to achieve goals utilizing all company programs, tools and resources while collaborating with internal business partners. Conducts agency outreach primarily through in-person visits, supplemented by audio or video conferences, email and other digital media. Line of business emphasis on business lines, working across a wide breadth of commercial products, coverages and market appetite. Works closely with agents and brokers to drive flow of small commercial business. Balances engagement with agents and brokers to secure larger targeted accounts and managing account pipeline end-to-end. Manages renewal processes and works across multiple underwriting segments. - Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. - Leads assigned geographical territory and agency management processes (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, etc). - Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management and frontline staff. Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue. - Creates, maintains, and executes high-quality agency strategies and plans to achieve direct written premium, profit and new business goals. Plans include strategic and tactical components and are aligned with key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, service center support and new product/program rollout support. - Under limited supervision, drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory. - Leads, collaborates with, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. - Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Senior Territory Manager agency management including all Marketing and Development programs, business development tools and internal production/profitability data and analysis. - Provides leadership and mentoring for other team members, guidance on agency initiatives, and contributes ideas for continuous improvement. - Performs other duties as assigned.  

Liberty Mutual has an immediate opening for a Complex Claims Unit Manager role, to support our Commercial Casualty Excess Coverage and Specialized Claims Unit.  In this role, you will manage the Casualty Environmental Claims team, which handles Primary and Excess Casualty environmental matters (including PFAS, and other emerging risks, etc.), along with some Specialty Claims (sexual abuse, molestation, human trafficking, etc.). The role manages the day-to-day operations of a complex claims unit that handles high exposure and highly complex primary and excess cases covering multiple policy periods, and may also involve class action matters. This team handles Environmental claims of varying degrees of complexity throughout the life cycle of the claim, including conducting investigations, recommending adequate reserves, monitoring, documenting, working with coverage and defense counsel and settling/closing claims in an expeditious and economical manner within prescribed authority limits. This position is a managerial role, and the ideal candidate will have experience supervising staff.   This is a 100% remote position, but you will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Bala Cynwyd, PA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT.  Please note this policy is subject to change.   The typical starting salary for this position is $138,000 - $170,000, and is dependent on candidate location and experience.   Responsibilities: - Reviews and approves, within assigned authority limits, claim expenses and settlements that exceed the claims employee's authority level appropriately refers claim expenses and settlements that exceed personal authority limits for approval. - Strong coverage, writing, collaborative, time-management, and communication skills needed. - Hires, develops and manages staff in order to create a high performing results oriented staff. - Creates and maintains a positive work environment and culture that drives employee engagement and motivation. - Provides on-going coaching, and conducts performance reviews. Identify performance problems and initiate disciplinary actions. - Acts as a technical expert and resource for staff. Refers problems and issues out of authority level to Management. - Management experience a plus. - Casualty environmental experience required. - Achieves goals for a top-tier customer experience, employee engagement, loss cost accuracy and reserving, and consistent, quality claims handling practices.

Corporate Actuarial Reserving is looking for an Actuarial leader to drive best in class reserving across the enterprise.  This senior management position will focus on our mission to protect the health of the Company's balance sheet by pushing the reserving frontier with companywide, actionable insights and spearheading the identification of risk areas using a forward-looking mindset.  In recent years COVID, elevated economic inflation, the impacts of legal system abuse and operational disruptions have elevated the risk of material reserve development.  In strong partnership with the business units, the successful candidate will ensure we not only account for the changing environment in reserving analyses but that we also use the results of our work to impact critical business decisions.   Responsibilities - Oversee adequacy and consistency of reserves across LM through objective and independent reserve reviews - Develop frameworks and cultivate actionable insights on matters that have enterprise-wide impacts - Drive reserving innovation through the research and application of alternative methods and approaches to address existing and potential opportunities - Influence key strategic decisions related to reserving through compelling, targeted and comprehensive communications around reserve analysis results - Collaborate with reserving teams across the company to connect related work, identify reserving themes and share best practices - Develop strategies around comprehensive monitoring to efficiently highlight emerging trends - Lead cross-business unit and cross-functional projects that significantly impact the Company’s decisions around reserve levels  - Lead cross-business unit and cross-functional projects that set standards and expectations regarding how we measure and monitor macro events that impact reserving

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Trial Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of mid to high level exposure.   We encourage you to apply and bring your expertise if you’re a: - Experienced trial lawyer: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims reps and clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents, pleadings, motions and opinions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

Senior Cybersecurity Specialist –  Financial Compliance GRC   At Liberty Mutual Insurance, we believe progress happens when people feel secure.  Our Cybersecurity Specialists form a diverse team of security professionals who are collectively responsible for improving the overall security posture of the organization.  They evaluate and manage risks, test the effectiveness and completeness of security controls, and partner with teams across the company to optimize our security posture while ensuring the business is able to innovate.  Cybersecurity specialists must continually adapt to stay ahead of a dynamic threat landscape.  We are expected to continually learn and grow.  This is not a passive career opportunity, but rather one that requires a passion for security and rigor to protect our business.   Our Cybersecurity Governance, Risk, and Compliance (cGRC) organization manages IT compliance and cybersecurity risk supported by an integrated set of products and services that support the lifecycle of our assessment functions. From design and documentation of controls, to testing and assessment of our enterprise and information systems, to consulting on and validation of issues and remediations, we partner with teams across the company to understand their business drivers and optimize security practices in relation to external/regulatory drivers, cybersecurity frameworks, and organizational risk posture.   As a Senior Cybersecurity Specialist, you would be a member of an agile team that is focused on how to maintain and iterate Cybersecurity policies and standards, evaluate control effectiveness, and comply with emerging laws and regulations at the scale and speed necessary to protect Liberty Mutual data. Under limited supervision and general direction, you will support the assurance programs responsible for evaluating, assisting with delivery, and reporting results of our cybersecurity regulatory and contractual requirements in addition to supporting the issues management service aresponsible for treatment plan consulting, remediation effort progress reporting, and closure validation for findings that result from application assessment and control testing conducted by teams.   About the job:   - Evaluates and assesses IT processes and controls for financial compliance to regulatory requirements (ex: Model Audit Rule and AICPA) and contractual obligations. - Partners with stakeholders and customers across the Enterprise to effectively and efficiently communicate requirements and collect audit evidence. - Proactively identifies and resolves identified issues within controls framework and testing. - Delivers and assists other team members in evaluation of control design and operating effectiveness, and in identifying any control gaps as it relates to the financial compliance program. - Advises on process improvements or issues identified in controls and recommends solutions specific to people, process, and technology. - Effectively communicates technical and non-technical content to diverse audiences.   The Ideal Candidate Will have:   - Ability to assess technology and processes to determine risks, impacts, and relationships with corresponding authoritative sources and frameworks in order to provide guidance for documentation of appropriate content. Controls testing experience. - Knowledge and experience working with; cybersecurity controls, IT auditing, risk and regulatory assessment best practices, cybersecurity and compliance frameworks such as CIS Controls, NIST CSF, ISO 27001, PCAOB (SOX) and AICPA regulations, Model Audit Rule (MAR), SSAE18 SOC 1, COBIT, International Financial Services and Insurance regulatory landscape and willingness to learn about regulatory assessments in the financial services or other regulated industries is a plus. - Working knowledge and practice of IT controls assessment/ testing, including: planning, management, and issues identification and reporting. - Highly collaborative with peers and customers on a technical and professional level and driven to improve service and engagement models. - Ability to understand and align business drivers in relation to compliance considerations. - Ability to scope and integrate control frameworks and regulatory requirements into enterprise controlsand advise on control design to meet cybersecurity risk and compliance needs. - Knowledge of Agile practices and experience working with scrum teams. Strong negotiation, facilitation and consensus building skills; strong oral and written communication skills; strategic and holistic thinking;able to present to senior contributors and management.

Designs/conducts Industrial Hygiene field surveys to identify/assess physical, chemical or biological health hazards in the workplace. Workload includes service development/oversight for largest, most complex accounts. Conducts research and gathers/analyzes data to develop recommendations to control sources of risk, loss, and cost. Develop/provide or directs others to implement recommendations. Prepares reports to management that quantify/qualify value of Industrial Hygiene interventions. Provides support and assistance to internal market partners in the selection, acquisition and retention of profitable business. Participates in projects to: address emerging risks and determine control strategies; develop/maintain service tools and standard operating procedures. Mentors less experienced staff.   Depending on experience this role can be hired at varous consultant levels.    Travel up to 50% within the New England Territory (ME, MA, VT, NH).    Responsibilities - Requiring minimal technical oversight and supervision, provides direct IH field service to both internal and external customers including comprehensive quality risk evaluations and exposure assessments by conducting extensive research and data collection on chemical, physical, and/or biological hazards/exposures, indoor air quality/mold exposure issues and other occupational disease hazards. - May coordinate workflow and direct day to day work assignments of IH Technicians in RCS IH. Reviews data/field notes collected by IH Technician and reviews conclusions and recommended plan of action in reports, as needed, prior to release to customers. Reports generally issued under joint signature even if data collection was completed solely by IH Technician. - May serve as a subject matter expert (SME) in a specific area of expertise (such as Confined Space Entry, Vibration, IAQ/mold, etc.) Also acts as a mentor to other Hygienists and IH Technicians as the identified SME. - In coordination with assigned RCS Account Consultants meets with large, complex multi-location customers to develop comprehensive IH service plans and coordinates delivery of the service plan with field IH staff countrywide. Interprets and analyzes loss data trends, identifies root causes and contributing causes, and provides direction in reducing or eliminating the potential for OD exposures at assigned IH service management locations. Consults with RCS Account Consultants to assure that IH service plan is executed and meets desired deliverables. - Develops policies, procedures, and service protocols associated with IH service. This may include researching new information and keeping up-to-date with changing occupational disease exposure standards and guidelines. - Assists in the development of internal generalist Industrial Hygienist skills in the Liberty Mutual IH consulting population. May develop, direct, and participate in training of internal and external customers. Also may provide compliance consulting services and peer reviews work completed by non-CIH professionals at the facility as required by the client. - Provide various internal departments with information and guidance as it relates to RCS, Claims, Underwriting and Sales. - Maintains CIH and/or CSP designation and insurance/safety designations as appropriate through ongoing certification maintenance such as training, education, etc. - May publish scientific research in peer-reviewed or trade journals and/or present technical research papers or posters at local and national conferences. - May represent the Company and enhance the technical recognition of the RCS IH by serving on a technical committee (ANSI, ASHRAE, AIHA, etc.) 

The Senior Underwriting (UW) Officer, Construction will report to the Executive Underwriting Officer of Major Accounts Casualty.  Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to these highly valued customers.  You will focus on our Majors Construction portfolio which services some of the largest contractors in the U.S.  The Senior Underwriting Officer, Construction will work with the leadership team, deliver technical expertise and serve as point of contact for the frontline underwriting teams for all questions, key decisions, or referrals.   Responsibilities: - Provides expert technical underwriting assistance and formal referral approval for multiple lines of business (auto, general liability, workers` compensation, and lead/excess) in Majors Construction. Interacts independently with field underwriters and directly with UW managers on all mandatory referral cases and voluntary consultation items. - Ensures continuity and alignment between Primary and Excess Casualty placements. - Supports Executive Underwriting Officer on transactions and serves as trusted advisor in the areas of exposure, coverage analysis, and key pricing/financial elements within their authority.   - Monitors frameworks for underwriting decisions (e.g., referrals, technical reviews) and recommends improvements, as needed. - Evaluates portfolio performance regularly in Majors Construction, working with Underwriting Leaders to identify drivers of performance, risks, and opportunities. - Drives UW technical excellence across Majors Construction, working with Underwriting Leaders to identify and resolve issues. - Works with Underwriting Leaders to identify product and services enhancements, underwriter capability development opportunities (e.g., skills, tools), and elevates to Executive Underwriting Officer and Majors Chief Underwriting Officer. - Models effective collaboration within/across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, NA Product Teams).

The Senior Underwriting (UW) Officer, Excess Casualty will report to the Executive Underwriting Officer of Major Accounts Casualty.  Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to these highly valued customers.  You will focus on our Majors Excess Casualty portfolio which services some of the largest companies in the U.S. The Senior Underwriting (UW) Officer, Excess Casualty will work with the leadership team, deliver technical expertise and serve as point of contact for the frontline underwriting teams for all questions, key decisions, or referrals.   Responsibiities: - Provides expert technical underwriting assistance and formal referral approval for assigned lines of business (lead umbrella/excess) in Majors Excess Casualty. Interacts independently with field underwriters and directly with UW managers on all mandatory referral cases and voluntary consultation items. - Ensures continuity and alignment between Primary and Excess Casualty placements. - Supports Executive Underwriting Officer on transactions and serves as trusted advisor in the areas of exposure, coverage analysis, and key pricing/financial elements within their authority.  - Monitors frameworks for underwriting decisions (e.g., referrals, technical reviews) and recommends improvements, as needed. - Evaluates portfolio performance regularly in Majors Excess Casualty, working with Underwriting Leaders to identify drivers of performance, risks, and opportunities. - Drives UW technical excellence across Majors Excess Casualty, working with Underwriting Leaders to identify and resolve issues. - Works with Underwriting Leaders to identify product and services enhancements, underwriter capability development opportunities (e.g., skills, tools), and elevates to Executive Underwriting Officer and Majors CUO. - Models effective collaboration within/across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, NA Product Teams).

Under general supervision and moderate direction, evaluates and reports on the effectiveness of security and compliance controls as well as risk mitigation strategies in IT and business environments. Responsibilities With guidance provides consultative services related to preestablished IT control patterns. Participates in the evaluation of risk and development of security standards, procedures, and controls to manage that risk, with a mindset of continuous process improvement. Effectively communicates technical issues to focused audiences. Begins to identify possible process improvements that address functional and technology gaps within a single business process of moderate complexity. Analyzes and prepare moderate to complex technology enabled recommendations to address gaps within a single business process.

Liberty Mutual Surety™ is currently recruiting for a Surety Underwriter to join our Walnut Creek Commercial Surety team.   As a Surety Underwriter you will develop and underwrite profitable surety business, and service independent agents, brokers, and Commercial Surety accounts within an assigned territory. Using your excellent relationship skills, you will build and maintain positive partnerships our agents, brokers, and accounts as a trusted advisor and underwriting resource for our producers and customers. You will also use your business and financial acumen to perform primary credit underwriting and financial/risk analysis, provide recommendations, and make decisions on new and existing accounts. This is an excellent opportunity for an experienced and self-motivated surety professional looking to grow their career with a top surety company that focuses on its employees and customers first.   Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world’s largest globally Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 18 countries.      Responsibilities:  - Underwrite and negotiate accounts to maximize profitability whilst minimizing risk, which may include the most complex accounts based on level of role.   Makes thorough evaluations and assessments of a customer’s financial, technical, organizational, and management capacities, including experience, desired objectives as well as a subjective judgment of character. - Manage the profitability and retention of an assigned book of business while continue to develop the portfolio through strong relationships and active engagement with new and existing agents and brokers. May assist in developing the marketing plan.  - Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of accounts and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate. - Stay abreast of Liberty Mutual Surety and Global Risk Solutions product lines and identify/promote opportunities across with agents and brokers, leveraging domestic and global capabilities. - Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. - May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses.  Coordinate and surface issues to Home Office Underwriters and Field Management. - Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. - May mentor more junior staff based on level. - Performs special projects and other duties as assigned.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth? As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs.   Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. In this role, you will: - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage. - Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. - Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. - Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. - Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - May be called upon for catastrophe duty. The field property claims adjuster will be traveling to insured homes within the Louisville, KY area. To be successful in the role, candidates should live within this area or very close to it.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth? As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs.   Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. In this role, you will: - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage. - Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. - Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. - Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. - Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - May be called upon for catastrophe duty. The field property claims adjuster will be traveling to insured homes within the Morrison, CO area. To be successful in the role, candidates should live within this area or very close to it.

Liberty Mutual Surety™ is currently recruiting for a Sr. Surety Underwriter to join our Field Commercial Transactional team.   As a Surety Underwriter you will develop and underwrite profitable surety business, and service independent agents, brokers, and Commercial Transactional accounts within an assigned territory. Using your excellent relationship skills, you will build and maintain positive partnerships our agents, brokers, and accounts as a trusted advisor and underwriting resource for our producers and customers. You will also use your business and financial acumen to perform primary credit underwriting and financial/risk analysis, provide recommendations, and make decisions on new and existing accounts. This is an excellent opportunity for an experienced and self-motivated surety professional looking to grow their career with a top surety company that focuses on its employees and customers first.   Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world’s largest globally Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 18 countries.      Responsibilities:  - Underwrite and negotiate accounts to maximize profitability whilst minimizing risk, which may include the most complex accounts based on level of role.   Makes thorough evaluations and assessments of a customer’s financial, technical, organizational, and management capacities, including experience, desired objectives as well as a subjective judgment of character. - Manage the profitability and retention of an assigned book of business while continue to develop the portfolio through strong relationships and active engagement with new and existing agents and brokers. May assist in developing the marketing plan.  - Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of accounts and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate. - Stay abreast of Liberty Mutual Surety and Global Risk Solutions product lines and identify/promote opportunities across with agents and brokers, leveraging domestic and global capabilities. - Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. - May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses.  Coordinate and surface issues to Home Office Underwriters and Field Management. - Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. - May mentor more junior staff based on level. - Performs special projects and other duties as assigned.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   We encourage you to apply and bring your expertise if you’re a: - Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

  Liberty Mutual Surety is seeking an Underwriting Officer to join our growing Subcontractor Default Insurance (SDI) team. As a leadership position, the Underwriting Officer must have the ability to articulate thoughts clearly while influencing and leading with integrity. The Underwriting Officer will engage in thoughtful underwriting and engagement of customers, as well as establish and oversee the execution of business strategies, underwriting standards, and operating objectives. This position includes marketing products and services to key agents and brokers throughout the United States and Canada and may also include managing a team of underwriters and risk engineers.   Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world’s largest globally Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 18 countries.   Responsibilities:   - Underwrite and select risks with appropriate pricing and terms, through the review and analysis of financial, capacity, and operational systems and controls. Participate and/or lead planning efforts (as assigned), coordination, and implementation of the SDI Business Plan. -  Market products and services through agencies/brokers. Develop, leverage, and maintain strong agency/broker and Insured relationships. - Assist with new product development, implementation, and oversight. Champion underwriting excellence across the business. Support the development, implementation, and execution of processes for Product Line leadership and Liberty Mutual Senior Management. - Collaborate with cross-functional teams such as claims, operations, legal, and actuarial. Ensure an optimal portfolio management strategy delivering sustainable and profitable growth to the organization. Enhance the use of data/analytics and technology. - Provide strategic guidance and support on key underwriting and growth initiatives. Lead, develop, and motivate team members. - Demonstrate the value we bring to the different segments of our producer delivery network. Leverage strong broker relationships to effectively promote and represent Liberty Mutual with customers and at industry events. - Demonstrate industry thought leadership through training, presentations, panel participation, podcasts, and other communications. This position may include management responsibilities. - Special projects as assigned.

Are you ready for the next step in your career? If so, this dynamic opportunity could be for you. You will be responsible for the profitable growth of an catastrophe excess of loss assumed reinsurance portfolio. Achieve a return on equity consistent with Company objectives. Establish and execute a marketing plan that facilitates desired level of growth and profitability. Track and handle the catastrophe accumulation exposure presented by the book. Work with the Director of Assumed Claims to resolve coverage or payment issues. Work with Actuarial and Reinsurance Accounting regarding overall results and reserves including discussion of claims issues. Work with catastrophe modeling in exposure analysis of an account and ensure compliance within established aggregate thresholds. You will serve as a technical resource on underwriting and reinsurance issues. Does this speak to your strengths?   Senior Underwriter: $103,000- $170,800. Annual FTO days (Flexible Time Off): 20   Executive Underwriter: $127,000 - $225,000. Annual FTO days (Flexible Time Off): 20   Responsibilities: - You will annually draft an assumed reinsurance business plan that emphasizes diversified growth, controls aggregate exposures, achieves a return on equity that meets Company standards, and maintains an acceptable level of catastrophe protection. - Underwrites new and renewal catastrophe excess of loss reinsurance programs as well as potential involvement in pro rata and risk excess of loss placements that meet department and business plan guidelines. Perform underwriting audits to ensure continued acceptable performance. - Develop and implement a marketing plan to facilitate profitable growth. Establishes and maintains positive relationships with brokers and reinsurers to secure opportunities compatible with business plan objectives. - Track and lead aggregate exposures presented by the assumed book so they remain within business plan parameters. - Collaborates with the Assumed Reinsurance Underwriting Manager to develop underwriting strategies, techniques, and guidelines. - Serve as a technical resource to the SBUs and Reinsurance Department on underwriting ** There may be consideration for slightly higher or lighter profiles as we are looking at Underwriting Officer Reinsurance and/or a Director of Assumed Reinsurance for this role.  

We are searching for a Risk Control Consultant to join one of our clients dedicated team in the Jacksonville, FL area. This position may be “work from home”, due to the dedicated aspect of the account, but does require the majority of each workday at various customer locations. In this role, you will work shoulder-to-shoulder with our client's Risk Management and Health & Safety teams to identify, quantify, and reduce/eliminate safety hazards. Our clients dedicated team takes pride in its reputation for responsiveness and proven track record for pro-actively identifying opportunities for impact, and for developing solutions that have proven time and again our value in mitigating loss for this high-profile customer. The right candidate for this role will bring strong relationship-building skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience.   Please Note: This position is eligible to be hired at differed levels depending on experience.   Responsibilities:   - Work with our clients Management and employees to provide comprehensive and highly-sophisticated risk control consultative services. - Conduct on-site evaluations, evaluate data, and creates/implements service plans to control customer's source of risk, losses and costs. - Provide risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. - Due to our clients operating schedule, position requires occasional early morning/late evening appointments and overnight travel to various locations. Overnight travel varies and is dependent upon customer need, but may be up to 50% of the time. - Position requires regular (daily) travel to and from targeted locations with the customer.   Key Capabilities and Characteristics: - Has a strong focus on the customer, exceeding their expectations. - Works with a sense of urgency to address customer requests or problems. - Able to adapt to changing priorities and to juggle competing priorities. - Demonstrates personal energy and stamina. - Capacity to become trusted advisor and partner to client.

As a part of our construction product offerings and portfolio, Liberty Mutual is hiring a Senior Underwriter to join our Surety Subcontractor Default Insurance (SDI) team. The Senior Underwriter will work in support of the Underwriting Officer to prospect, develop, and manage new and existing SDI accounts of all sizes and complexities, in support of SDI’s strategy, and in adherence with guidelines, standards and objectives. Subcontractor Default Insurance (SDI) is a growing team within Liberty Mutual Surety.   Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world’s largest globally Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 18 countries.   Responsibilities: - With the support of the SDI Underwriting Officer, to underwrite and select risks with appropriate pricing, through review and analysis of financial, capacity, and operational systems and controls. - Help execute the SDI vision and value proposition that recognizes changing business and competitive environment dynamics, key business drivers, and financial elements. Demonstrate and deliver the value we bring to the different segments of our producer delivery network. - Leverage strong United States and Canadian broker relationships to effectively promote and represent Liberty Mutual with customers and at industry events. - Support and execute SDI business strategy to successfully propel the product and client segments into a significant, profitable, sustainable, and long-term marketplace leadership position. - Market and deliver innovative, industry-leading SDI products and services to a network of producers, effectively leveraging our strengths as a competitive differentiator in the marketplace. Champions underwriting excellence across the business, ensuring adherenceto risk appetite, line-setting, standards and guidelines, and rating and pricing adequacy in collaboration with partnering business groups. - Develop, leverage, and maintain strong agency / broker relationships. Assist with new product development, implementation, and oversight; actively engage with others in the Liberty Mutual suite of construction surety and insurance offerings as well as collaboratewith other underwriters, claims, and actuarial teams to share insights and best practices across the organization. - Contributes to optimal portfolio management strategy delivering sustainable profitable growth to the organization. - Demonstrate the use of data / analytics and technology to improve risk selection and portfolio management margin improvements, deliver better underwriting outcomes, assist in underwriting decisions, and to review, monitor, and adjust the account portfolio, underwriting guidelines, and overall strategy as needed. Provides strategic guidance and support on key underwriting and growth initiatives to support profitable growth. - Special projects as assigned.   Location of position is flexible and should be based near a major airport to accommodate travel needs.  Level of position and compensation based on location and experience.  

We are searching for a Risk Control Consultant to join one of our clients dedicated team in the Walnut Creek, CA  area. This position may be “work from home”, due to the dedicated aspect of the account, but does require the majority of each workday at various customer locations. In this role, you will work shoulder-to-shoulder with our client's Risk Management and Health & Safety teams to identify, quantify, and reduce/eliminate safety hazards. Our clients dedicated team takes pride in its reputation for responsiveness and proven track record for pro-actively identifying opportunities for impact, and for developing solutions that have proven time and again our value in mitigating loss for this high-profile customer. The right candidate for this role will bring strong relationship-building skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience.   Please Note: This position is eligible to be hired at differed levels depending on experience.   Responsibilities:   - Work with our clients Management and employees to provide comprehensive and highly-sophisticated risk control consultative services. - Conduct on-site evaluations, evaluate data, and creates/implements service plans to control customer's source of risk, losses and costs. - Provide risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. - Due to our clients operating schedule, position requires occasional early morning/late evening appointments and overnight travel to various locations. Overnight travel varies and is dependent upon customer need, but may be up to 50% of the time. - Position requires regular (daily) travel to and from targeted locations with the customer.   Key Capabilities and Characteristics: - Has a strong focus on the customer, exceeding their expectations. - Works with a sense of urgency to address customer requests or problems. - Able to adapt to changing priorities and to juggle competing priorities. - Demonstrates personal energy and stamina. - Capacity to become trusted advisor and partner to client.

Liberty Mutual Workers' Compensation will be hosting a Virtual Invitation Only Event on April 10, 11, 17 and 18th.  If you are interested in attending the event please review the below information and submit your application.  The team will be reaching out to those selected to secure a time (30 minute sessions) for you to attend the virtual event and meet with a hiring manager.   We are currently hiring for a start date of May 20th, 2024   The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory.  Training will require 2 weeks in our office in Plano.,TX. To be considered for this position, you are required to reside within 50 miles of Liberty Mutual’s Rocklin, CA, Meridian, ID, Las Vegas, NV or Lake Oswego, OR office. This position has a hybrid work schedule.   Responsibilities: - Manages an inventory of claims to evaluate compensability/liability. - Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. - Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Performs other duties as assigned.

Provides a full range of administrative activities and operational support to one or more managers and/or unit. Incumbents apply advanced administrative skills and a general understanding of business operations to assist with data collection, budget administration, compiling and organizing materials, as well as preparing both standard and ad hoc reports, spreadsheets, and presentations of varying complexity. Senior Administrative Assistants quickly make the people they support more productive by relieving them of more routine work.   This is 100% in office Monday-Friday.   Please note: Advanced proficiency in both written and verbal English and Spanish required. Responsibilities Answers, screens and routes telephone calls. Resolves administrative problems and answers inquiries. Greets and directs visitors, as appropriate, concerning activities and operations of department/ division. Arranges meetings and conferences, schedules appointments and performs other duties related to maintaining one or more individual calendars. Ensures materials are prepared and distributed, and handles any related logistics. Compiles, updates, organizes and/or analyzes moderately complex information for inclusion in huddle boards, reports, budgets, presentations and/or customer packages prepares charts, graphs, or other presentations of varying complexity. Coordinates travel arrangements, ensuring efficient usage of time. Manages small scale event planning. Processes related expenses. Maintains/updates staffing lists, organizational charts, employee contact information, department newsletter, etc. Assists with new hire setup/onboarding and training coordination. May act as office/department safety contact and provide support to business continuity work. Receives and responds to correspondence (some of which may be confidential) proofreads, revises and edits other materials for accuracy, thoroughness and appropriateness. Provides support to compliance-related work, to include records retention, reconciliation, and auditing work. Prepares, organizes, maintains and retrieves documents, to include scanning and online archiving. Sorts, screens, and distributes incoming and outgoing mail prepares photocopies, and operates a variety of office equipment. May order and maintain supplies. May administer programs, projects and/or processes specific to the business area supported.

Are you looking for an opportunity to join a claims team with a fast growing company that has consistently outpaced the industry in year over year growth? Liberty Mutual has an excellent claims opportunity available. As a Commercial Insurance Claims Representative, you will review and process simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual. You will be required to go into the office twice a month if you reside within 50 miles of our Suwanee, GA office. Please note this policy is subject to change Responsibilities: - Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments. - Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers. - Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues. - Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims. - Determines and negotiates settlement amount for damages claimed within assigned authority limits. - Writes simple to moderately complex property damage estimates or review auto damage estimates. - Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate. - Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistent with established guidelines and expectations. - Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   We encourage you to apply and bring your expertise if you’re a: - Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

Owns and manages an assigned territory, driving profitable premium growth to achieve financial and operational goals. Under limited supervision, manages broad and diverse agency partnerships, handles 100+ agency storefronts within one local geographic territory, and optimizes territory performance. Creates, implements and executes territory and agency strategies to achieve goals utilizing all company programs, tools and resources while collaborating with internal business partners. Conducts agency outreach primarily through in-person visits, supplemented by audio or video conferences, email and other digital media. Line of business emphasis on business lines, working across a wide breadth of commercial products, coverages and market appetite. Works closely with agents and brokers to drive flow of small commercial business. Balances engagement with agents and brokers to secure larger targeted accounts and managing account pipeline end-to-end. Manages renewal processes and works across multiple underwriting segments. - Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. - Leads assigned geographical territory and agency management processes (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, etc). - Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management and frontline staff. Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue. - Creates, maintains, and executes high-quality agency strategies and plans to achieve direct written premium, profit and new business goals. Plans include strategic and tactical components and are aligned with key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, service center support and new product/program rollout support. - Under limited supervision, drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory. - Leads, collaborates with, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. - Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Senior Territory Manager agency management including all Marketing and Development programs, business development tools and internal production/profitability data and analysis. - Provides leadership and mentoring for other team members, guidance on agency initiatives, and contributes ideas for continuous improvement. - Performs other duties as assigned.  

Advance your career at Liberty Mutual Insurance - A Fortune 100 Company!   Liberty Mutual Corporate Tax Department   Liberty’s highly integrated tax organization provides a collegial framework to achieve results. Typically, professionals contribute across all the key components of tax including planning & research, audits, compliance & financial reporting. In this role you will become a consummate tax professional vs. merely a specialist or tax technician.   The structure of the tax organization encourages and drives collaboration and teamwork. Therefore, you need to be an excellent communicator and execution oriented to succeed. A successful candidate will need to take ownership of key projects and deliverables, as well as manage ambiguity. The ability to be flexible and comfortable with change will also be critical to your success.    Liberty Mutual values a healthy work-life balance for its employees. In line with that, this position offers a flexible work model of two days in the office (either Boston or Seattle) and three days working from home.   Note: This is a Hybrid opportunity with compensation dependent on candidate’s geographic location, overall experience, and skill level.   Responsibilities:   As a member of the federal tax team, you will have the following responsibilities: - Ensure timely and accurate filing of all federal tax compliance assignments and/or review of federal tax compliance projects. - Prepare tax-related financial statement accounting entries and disclosures.  - Detail review tax-related financial statement calculations, entries and disclosures.  - Independently conduct assigned tax-related and income tax accounting research. Draft memoranda with supporting conclusions supported by relevant research findings.   - Assist with implementation of timely, cost-effective tax planning strategies designed to create value and enhance the Company's worldwide tax position.  - Assist with tax controversies, by preparing responses to information requests and analyzing for future controversy issues based on responses provided. - Manage projects by identifying key deliverables, project tasks, managing due dates, and identifying issues.  - Actively participate in Department and Company initiatives. - Identify and lead the implementation of process improvements. - Keep abreast of current tax laws, regulations, and practices. Identifies changes that impact the business and communicates them to management. - Act as a mentor to staff through training, coaching, and providing feedback on performance. - Work effectively with other areas of Corporate Tax and other Finance functions and participate in cross-functional initiatives.

Cybersecurity Specialist (Issues Management) Governance, Risk & Compliance   At Liberty Mutual Insurance, we believe progress happens when people feel secure.  Our Cybersecurity Specialists form a diverse team of security professionals who are collectively responsible for improving the overall security posture of the organization.  They evaluate and manage risks, test the effectiveness and completeness of security controls, and partner with teams across the company to optimize our security posture while ensuring the business is able to innovate.  Cybersecurity specialists must continually adapt to stay ahead of a dynamic threat landscape.  We are expected to continually learn and grow.  This is not a passive career opportunity, but rather one that requires a passion for security and rigor to protect our business.     Our Cybersecurity Governance, Risk, and Compliance (cGRC) organization manages IT compliance and cybersecurity risk supported by an integrated set of products and services that support the lifecycle of our assessment functions. From design and documentation of controls, to testing and assessment of our enterprise and information systems, to consulting on and validation of issues and remediations, we partner with teams across the company to understand their business drivers and optimize security practices in relation to external/regulatory drivers, cybersecurity frameworks, and organizational risk posture.     As a Cybersecurity Specialist, you will be a member of the Issues Management service area responsible for treatment plan consulting, remediation effort progress reporting, and closure validation for findings that result from application assessment and control testing conducted by teams such as Cybersecurity GRC, Global Privacy, and Internal Audit.   About the job:   Evaluates security and IT financial compliance risk to factor that information into guidance for remediation of identified findings and gaps within our security environment. Partners with stakeholders and customers across the Enterprise to influence the prioritization of remediation of findings most impactful to our security environment. Delivers and assists other team members in risk identification and mitigation strategies, evaluation of control efficiency/deficiencies, and remediation strategies. Advises on impacts and recommends solutions specific to people, processes, and technology changes in the environment. Effectively communicates technical and non-technical content to diverse audiences. The Ideal Candidate Will have:   Ability to assess technology and processes to determine risks, impacts, and relationships with corresponding standards and control processes in order to provide guidance for remediation of findings. Knowledge and experience working with cybersecurity controls, IT auditing, risk and regulatory assessment best practices, cybersecurity and compliance frameworks such as CIS Controls, NIST CSF, ISO 27001, FAIR, COBIT, GDPR/CCPA. Working knowledge and practice of IT security, risk and compliance concepts, processes and ability to execute existing patterns. Highly collaborative with peers and customers on a technical and professional level and driven to improve service and engagement models. Ability to understand and align business drivers in relation to compliance considerations. Ability to scope and integrate control frameworks and regulatory requirements into enterprise controls and advise on control design to meet cybersecurity risk and compliance needs. Knowledge of Agile practices and experience working with scrum teams. Strong negotiation, facilitation and consensus building skills; strong oral and written communication skills; strategic and holistic thinking; able to present to senior contributors and management.