Due to expansion of our business, we have a need to recruit an Associate in the Transaction Services (TS) group of Liberty Mutual Investments (LMI) Finance.
LMI’s Transaction Services group is an internal consulting team focused on supporting the business of investing by providing guidance on deal accounting, valuation, structuring, capital management, derivatives, accounting policy, and financial reporting across all asset classes. TS partners with LMI’s investment professionals to navigate through complex transactions during each phase of the transaction process from due diligence to operational execution and on-going financial reporting. TS is responsible for accounting policy across all asset classes including fixed income, private credit, real estate, private equity, natural resources, and energy transition and renewables sectors.
The primary focus of this role will be technical accounting and deal support for the expansion of LMI’s derivatives and hedging strategies, and private credit portfolios.
Responsibilities:
- Research, evaluate and document technical accounting and financial reporting implications of derivative strategies and transactions, complex non-routine private credit transactions, including private loans, asset backed securities, CLOs, structured financing, fixed income, securitizations, syndicated loans, and distressed debt transactions. Apply US GAAP, IFRS and NAIC accounting standards within the context of the facts and circumstances unique to a particular issue.
- Prepare accounting policy memos and executive level presentations documenting facts, applicable accounting policy guidance, and conclusions.
- Assist front office with structuring complex private financing transactions including review and interpretation of contracts and other documentation to provide accounting guidance on transactions.
- Perform detailed consolidation assessments of new legal entities and SPVs, and reconsideration of consolidation assessments for existing legal entities.
- Provision of advisory services to senior management relating to development of new investment strategies, acquisition of assets, divestitures and restructurings.
- Establish and maintain strong, collaborative partnerships within LMI, Liberty Mutual Group Corporate Finance, and external auditors.
If you're a registered nurse looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to our competitive edge, Liberty Mutual Insurance has the opportunity for you. Under general technical direction, responsible for medically managing assigned caseload and by applying clinical expertise ensure individuals receive appropriate healthcare in order to return to work and normal activity in a timely and cost effective manner. Caseload may include catastrophic/complex medical/disability cases, lost time, and/or medical only claims. Also act as a clinical resource for field claim partners.
This position requires an active NH RN License.
The selected candidate must live within the state of New Hampshire.
Due to the robust training program offered, the selected candidate must be available (without any planned vacation) from mid-November through mid-December (outside of Thanksgiving and Day after Thanksgiving holidays).
The schedule for this position is Monday - Friday during the core business hours of the region that the candidate supports.
Responsibilities:
- Follows Liberty Mutual's established standards and protocols to effectively manage assigned caseload of medical/disability cases and by applying clinical expertise assist to achieve optimal outcome and to facilitate claim resolution and disposition.
- Effectively communicates with injured employees, medical professionals, field claims staff, attorneys, and others to obtain information, and to negotiate medical treatment and return to work plans using critical thinking skills, clinical expertise and other resources as needed to achieve an optimal case outcome.
- Utilizes the Nursing Process (assessment, diagnosis, planning, intervention and evaluation) to facilitate medical management to attain maximum medical improvement and return-to-work (RTW) per state jurisdictional requirements.
- Appropriately utilizes internal and external resources and referrals i.e., Utilization Review, Peer Review, Field Claims Specialists, Regional Medical Director Consults, and Vocational Rehabilitation to achieve best possible case outcome.
- Follows general technical direction from nurse manager, senior medical and disability case manager and/or CCMU staff to resolve highly complex medical and/or RTW issues and/or successfully manage catastrophic injuries.
- Documents all RN activities accurately, concisely and on a timely basis. This includes documenting the medical and disability case management strategies for claim resolution, based on clinical expertise. Adheres to confidentiality policy.
- Appropriately applies clinical expertise to claims and delivers services in an efficient and effective manner.
- Accurately and appropriately documents billable time for work performed. Achieves annual chargeable time goal.
- Handles special projects as assigned.
- May conduct in-person visits on assigned cases with injured employees, medical professions and the employer to assess medical recovery, physical capabilities, RTW barriers, physical job requirements, modified duty opportunities.
As a part of our construction product offerings and portfolio, Liberty Mutual is hiring a Risk Engineer to join our growing Subcontractor Default Insurance (SDI) team. As an SDI Risk Engineer you will be responsible for supporting the underwriting process by performing construction risk analyses of contractor accounts of all sizes and complexities in support of Liberty Mutual’s SDI strategy. Furthermore, you will be responsible for providing consultative services to customers as part of their SDI program; these services will focus primarily on subcontractor prequalification, quality control, schedule analysis, claim avoidance and preparation, risk identification, and other subcontractor risk management controls. You will work to support the claims process as needed, participate in audit and administrative functions, and assist with the assembly and review of data to support the objectives of the unit. Collaboration with underwriters, claims analysts, and other teams within Liberty Mutual Surety as well as customers, brokers, and other outside parties will be a vital part of your role as an SDI Risk Engineer.
Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service. Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.
Responsibilities:
- Responsible for technical and construction analysis of general contractor practices, construction projects, and individual subcontracts ranging in size and complexity to support underwriting process.
- Active involvement in underwriting process including review of contractor submission material, analysis and comparison of submission data, identification of top risks, coordination with underwriter, preparation of prospective account risk analysis report, and participation in underwriting meetings.
- Performance of consultative services to customers including presentations, and preparation of technical reports.
- Collection, assembly, and review of data to be analyzed for account and program risk evaluation including but not limited to subcontractor default history, enrollment statistics, and other relevant metrics.
- Coordination of site inspections of projects and meetings with customers including interface with brokers and other parties.
- Evaluate and provide detailed feedback on subcontractor prequalification processes, quality control tasks and programs, construction schedules, subcontractor bid spread analysis, and other subcontractor risk management controls.
- Communicate with SDI Underwriter on relevant account information and provide guidance or suggestions based on observation(s) of construction and risk management-related observations.
- Ability to read and understand complex construction schedules, identify critical path activities, and have a basic understanding of construction delay calculation methodologies.
- As requested by claims or underwriting, lead/participate in visits to contractors to assess internal control structure, job cost systems and reporting capabilities and how senior management oversees business activities. This process includes gathering contracts, schedules, original estimates, job cost reports, cost-to-complete schedules, and interviews of key personnel. The engagement conclusion typically results in a written report outlining key deficiencies with suggestions to improve the operations.
- Advises underwriting as to key findings.
- Review and provide assessment of unique subcontractor or project conditions when required to support underwriting or customer service requests.
Great underwriters know how to balance data analytics with human intuition. If you like both quantitative and qualitative reasoning, enjoy the challenge and autonomy of managing your own accounts—at a company that offers competitive compensation and benefits, then consider joining the Large Casualty Healthcare Team at Liberty Mutual.
As an Underwriter within Major Accounts, you’ll develop, grow and maintain sizable, complex, diversified books of business while working closely with internal and external stakeholders to assess risks, and frame deals that are economically viable for key partners. You will primarily write Workers Compensation and Auto for all program structures.
Depending on experience this position can be hired at different Underwriting Levels
- Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals.
- Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives.
- Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses.
- Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers.
- Portfolio Management: Manages a book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by attending and making marketing calls to brokers to market and cross market.
- Documenting the Deal: Understanding that the deal isn’t done until the paperwork is filed, you’ll document and compile information to ensure regulatory compliance and internal compliance is met.
- Collaborative teammate: Contributing to overall team success, you’ll mentor underwriters in both a technical and professional capacity—sharing best practices and identifying opportunities for continuous improvement.
Advance your Underwriting career at Liberty Mutual Insurance - A Fortune 100 Company!
Responsible for overseeing the northeast region of the Midsize Construction segment and leading a team of production underwriters that specialize in construction risks. Responsible for executing the midsize construction underwriting strategy within the region, building and maintaining agent/broker partnerships, and portfolio management. Identifies and pursues opportunities for profitable growth in order to achieve a balanced, profitable and quality book. Is visible in the market and has strong internal/external relationships. Leads, engages, and inspires a diverse and inclusive team. Builds highly effective underwriters with strong construction expertise and confidence executing deals. Applies an advanced level of expertise and judgment to analyze data prepared by underwriters and provides approval for risk selection and acceptance, coverage, and price for multi-line business.
Responsibilities:
- Accountable for the profit, growth, and overall results of the northeast region of midsize construction.
- Ensure excellence in underwriting process with the team, including production, pricing, and risk selection.
- Nurtures an environment of high performance, empowerment, accountability, and alignment.
- Is visible in the market to develop and enhance presence with the brokerage community.
- Lead the team with focus on diversity, equity, and inclusion, top talent attraction, engagement, and retention.
- Responsible for attracting, retaining, developing, and engaging underwriting talent. Fosters an inclusive environment conducive to continuous learning.
- Responsible for developing and implementing a strategy to better evaluate risk quality and further UWs skillset in qualifying, selecting, and assessing risk.
- Establishes and maintains high quality relationships with Agents and Brokers. Develops underwriters' negotiation, communication, and general deal making skills.
- Evaluates portfolio performance based on profitability metrics, multi-line diversification, reinsurance, production metrics and industry trends. Defines strategy and oversees execution of continuously improving portfolio in alignment with division or segment objectives.
- Ensure files meet regulatory requirements and internal documentation standards. Coaches underwriters to articulate thought process, decision making within both account reviews and file documentation.
The Inside Catastrophe team is responsible for investigating and resolving property claims which cannot be completed in the regional field property groups. As an Inside Catastrophe adjuster, you will be responsible for the investigation, analysis, and partnership with Field Adjustors and/or Independent Adjustors to resolve channeled Property loss claims within assigned authority limits and consistent with policy and legal requirements. You will be responsible for ensuring an exceptional level of service to our customers when they need us the most.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory
Responsibilities:
- Under minimal guidance, partners closely with field adjustors and/or independent adjustors to investigate and determine appropriate coverage for Property claims while providing exceptional customer service throughout the life cycle of the claim. Determines policy coverage, sets reserves, and determines whether claim will be approved or denied, including recommendations made by independent and/or field adjustors. Clearly explains coverage to customer and notifies insured of coverage or any issues. Handles most supplements and refers more complex supplements as appropriate.
- Works with and coordinates a number of vendor services, according to the appropriate coverage, such as contractors, experts, emergency repair, cleaning services and various replacement services while ensuring the customer is appropriately communicated to.
- Makes recommendations to management for settlement amounts outside of authority limits. Closes claim files upon completion of final payment.
- Participates or may lead suit committees, roundtables, arbitrations and mediations.
- Acts as a mentor to peers for specific areas of adjusting claims and may provide feedback to temporary adjustors. Obtains Area Coaching Expert status and participates in and/or may lead continuous improvement activities and other special projects as assigned.
- Under minimal guidance, partners closely with field adjustors and/or independent adjustors to investigate and determine appropriate coverage for Property claims while providing exceptional customer service throughout the life cycle of the claim.
- Determines policy coverage, sets reserves, and determines whether claim will be approved or denied, including recommendations made by independent and/or field adjustors. Clearly explains coverage to customer and notifies insured of coverage or any issues. Handles most supplements and refers more complex supplements as appropriate.
- Works with and coordinates a number of vendor services, according to the appropriate coverage, such as contractors, experts, emergency repair, cleaning services and various replacement services while ensuring the customer is appropriately communicated to.
- Maintains accurate and current claim file documentation throughout the life cycle of claim cases. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
The field property claims adjuster will be traveling to insured homes within the Minneapolis, MN area. In order to be successful within the role, candidates should live within this area or very close to.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
In this role, you will:
- Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
- Handle moderate- severe complexity claims assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- Access roofs by ladder, inspect attic’s, crawl spaces and basements in search of damage
- May be called upon for catastrophe duty.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
The field property claims adjuster will be traveling to insured homes within the Saint Paul, MN area. In order to be successful within the role, candidates should live within this area or very close to.
In this role, you will:
- Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
- Handle moderate- severe complexity claims assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- May be called upon for catastrophe duty.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? If so, this opportunity could be for you!
Liberty Mutual’s Large Loss Claims Property team has an immediate opening for a Personal Property Claims Specialist. As a Claims Specialist, you will manage, investigate and resolve assigned Property Contents claims under general supervision. Responsibilities include: capturing and creating an inventory of damaged/lost contents while on site, working with various vendors and ensuring that quality customer service is provided via face to face and phone interaction. Manages, investigates and resolves assigned Property Contents claims for more complex claims under limited supervision. Compiles and values inventory of high-end damaged/lost contents associated with property claims. Provides policyholders with quality customer service. May assist Claims Representatives with in-person inspection/policyholder contact where necessary.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory
- Manages, investigates and resolves assigned Property Contents claims under limited supervision.
- Compiles and values inventory of damaged/lost contents associated with property claims.
- Provides policyholders with quality customer service.
- Completes in-person inspection/policyholder contact where necessary.
- Responsible for claims handling personal property losses to include large loss.
- Works in concert with Large Loss Inside Adjuster for scheduling, inventorying, adjustment and relocation assistance.
- Performs on-site inventory inspection and specific detail capture (50% minimum on-site) to provide to policyholder for pricing.
- Develops expert list/websites for various product categories. Utilizes internet VIA/Insurer's World/vendors for pricing and/or validation. Documents the file accordingly.
- Provides quality customer service. Provides insured with policy information to include coverage, limitations, replacement or ACV options.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- May assist on files handled by Claims Reps with in-person inspection/policyholder contact when needed.
- Attends product seminars/shows to build personal property expertise.
- May be called upon for catastrophe duty
Provides moderately complex consultative services to an assigned group of customers within a risk control specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.
- Primary industries this role will be risk assessing and servicing are Public Entity (Schools and Government Entities) and Manufacturing accounts.
- Preferred technical skill areas needed for this role are Property and General Liability expertise.
- Provides highly complex risk control consultative services to an assigned group of customers within a specialty segment or territory.
- Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs.
- Provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants.
- LC360 experience preferred, but not required.
- At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness.
- Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services.
- Participates in actively acquiring and retaining profitable business.
- Identifies new business opportunities for Risk Control services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
- Enhances Liberty Mutual`s leadership position in the safety field and increases brand awareness by developing a network of contacts.
Note: This role has a hybrid work arrangement (Boston,
2 days/week).
Job Summary:
The Platform Owner, Investment Accounting (ABOR) Systems owns the technical aspects of Liberty Mutual Investments' ABOR system and other related platforms (SimCorp Dimension, Moody’s Credit Loss), including platform roadmaps, vendor relationship management, alignment to business strategy and product, SLAs and platform support apabilities. They maintain close relationships with business Product and Portfolio Product Owners and system users, develop deep system expertise, and drive value creation by enabling solutions that further business outcomes, key results and measures of success.
Responsibilities:
- Develops deep platform expertise and partners with vendors to understand and influence platform strategy and direction
- Builds relationships with Product Owners and end users and develops understanding of business strategy, needs, priority
- Synthesizes business needs and platform strategy and capability to inform platform roadmap, prioritization with aligned Product Teams; influences roadmaps for aligned Products
- Partners with vendors to develop metrics to measure SLAs, functionality usage and adoption
- Keeps current with evolving technologies and vendor platforms; drives periodic formal assessments of platform landscape and analysis of current platform fit for purpose
- Accountable for understanding user needs across business units, connection points, relative priority and overall business value measurement
- Builds strong partnerships with Engineering Managers to enable technologyg efficiencies around data, system functionality, technology infrastructure
- Accountable to senior leadership for overall health, alignment, usage, resiliency of platforms
- Drives platform guilds; leads and/or participates in user community groups across industry
Are you curious about what customers think when they receive a Liberty Mutual bill? How the P&C industry is responding to disruptive payment trends? What it takes to collect $30B+ in revenue, reconcile and service that money every year? This highly visible role on the US Retail Markets (USRM) Finance on Financial Operations Shared Services Strategy & Enablement team will allow you to build exceptional financial analysis and strategic thinking skills while gaining insight to our financial operations - one of the most important customer touch points in USRM.
As a Senior Financial Analyst, you will lead and support strategic cross-functional initiatives with billing, payments, and strategic vendors. This includes working on a small high performing team to identify and assess emerging billing and payment trends, build robust financial models and business cases to drive billing and payments strategy for our customers. Also, you will conduct development activities supporting our strategic partners and vendors including setting the strategic direction and participating in contract negotiations to optimize our portfolio. In addition, participate in highly visible alignment activities for USRM Finance and Financial Operations leadership.
**This is a hybrid role with in-office requirements.**
The ideal candidate:
- Independently manages cross-functional strategic projects and use increasing business acumen to perform thorough analysis.
- Communicates strategy, financials, trends, and business implications to a wide variety of audiences, including making presentations to senior management.
- Possesses strong sense of curiosity, project management and the ability to influence to build a culture of innovation and collaboration.
Responsibilities:
- Supports strategic cross-functional projects to drive USRM Finance strategy for billing, payments, strategic vendors, and supporting operational responsibilities (fees, discounts, operating models, partners, tender types, bill plans, etc.).
- Develops complex on-going and ad hoc financial forecasts and models that assist development of KPI targets, business cases to help financial operations make decisions, and effectively communicating trends and outcomes to senior management.
- Provides competitor intelligence to Financial Operations and cross functional business partners on billing, payments, and vendor trends to make recommendations to improve our business.
- Supports business activity efforts with over 20 key vendors, including business cases, performance assessments, category market intelligence, contract management, and onboarding.
- Assists with executing on USRM Finance and Financial Operations leadership alignment support and activities.
- Initiates continuous improvement activities that may span beyond the scope of team`s responsibilities and assess the business value of the work performed.
- Fosters the development of teammates by sharing expertise and experience through training or reviewing work.
Advance your career Liberty Mutual Insurance - A Fortune 100 Company
Are you looking for an opportunity to use your degree in the business world? Then Liberty Mutual's Equipment Breakdown Risk Control group might be right for you. Our Equipment Breakdown Risk Control team works closely with our customers to help them identify, quantify, mitigate, or eliminate serious threats to their businesses. In the process, we help fulfill Liberty Mutual's mission of helping people live safer, more secure lives.
Liberty Mutual is currently hiring an Equipment Breakdown Risk Control Consultant to provide jurisdictionally required inspections and other services to an assigned group of customers.
Consultant l, Risk Contriol $70,400 - $87,100 Annual FTO 15 Days
Consultant ll, Risk Control $78,200 - $97,700 Annual FTO 15 Days
Senior Consultant, Risk Control $87,100 - $109,800 Annual FTO 15 Days
This role is being offered 100% remote in the territory.
Reporting to the Equipment Breakdown Engineering Manager, you will:
- Perform jurisdictional inspections on boilers and pressure vessels within assigned territory and report findings to the authority having
- jurisdiction and other interested parties. Support underwriters with risk assessment account reviews and serve as a technical resource
- to field claim adjusters.
- Conduct extensive research and data collection which helps to identify customer's source of risk, loss and costs. Compiles facts from on-site visits
- and various reports and databases to assess existing processes/practices, determine severity/frequency of problems, and identify needs. Assesses and
- benchmarks customers performance against internal and industry standards.
- Interpret and analyze data to determine best course of action and/or solution that satisfies customer's risk service's needs. Utilize advanced
- software applications to help find innovative and cost-effective solutions to customers risk service's needs. Conduct cost-benefit analysis to determine how
- and when a recommended improvement at customers' facility/operation will pay off. Investigate cause and effect relationships.
- Prepare technical reports which reports and evaluates data.
- Organize data into a format which can easily be presented to customer. Prepare and present reports which outline action plan for improved practices
- and/or changing workforce cultures/behaviors.
- Maintain effective partnerships with customers. Learn about customer's business in order to identify risk management objectives and needs. Ensure
- accurate and concise communication and mutual understanding with customers. Keep customers informed of status of services, support material available and outside resources relevant to identify customers' safety concerns.
- Participate in training and development of customers. Oversee implementation of program(s). Provides technical support to assist with
- implementation of recommendations/actions plans. Counsel customers regarding technical issues.
- Actively pursues professional development efforts to better meet customer expectations.
- May actively participate in acquiring new business by following up on leads and presenting proposals to potential customers.
Our Remote Licensed Inside Sales Agent position is offered in the state of Wisconsin. Applicants must reside in Wisconsin to be considered.
Why Liberty Mutual?
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.
Job Details
As an Licensed Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. You will interact with our customers through warm inbound calls.
You’d be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.
A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Pay Details:
- Total first year earnings average from $55k-$75k through a combination of base salary and uncapped monthly sales incentives.
- Top Performing Agents in their second year and onward, can earn up to $100k+.
- Starting base salary is between $45K-$49.4K and monthly incentive plans vary depending on work assignments. Position assignments vary depending on business needs.
Schedule Details:
- Our Licensed Inside Sales Insurance Agent positions is offered in the State of Wisconsin. Qualified applicants must reside in Wisconsin to be considered.
- Paid remote training is (4) months for those with a Property and Casualty Insurance license and (4.5) months for those unlicensed.
- Product Training is 4-6 weeks of remote training, Monday-Friday starting at 10:00am (CST).
- Onboarding is 12 weeks where you begin to take calls and begin earning commission.
- Permanent work schedulesbegin between 11am-1pm your local time. One weekend day per week (Saturday or Sunday) will berequired with an alternate day off mid-week.
- You can expect to work this schedule for a minimum of 12 months before consideration for another shift.
Our Remote Licensed Inside Sales Agent is offered in the state of Oregon. Applicants must reside in Oregon to be considered.
Why Liberty Mutual?
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.
Job Details
As an Licensed Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. You will interact with our customers through warm inbound calls.
You’d be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.
A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Pay Details:
- Total first year earnings average from $55k-$75k through a combination of base salary and uncapped monthly sales incentives.
- Top Performing Agents in their second year and onward, can earn up to $100k+.
- Starting base salary is between $45K-$49.4K and monthly incentive plans vary depending on work assignments. Position assignments vary depending on business needs.
Schedule Details:
- Our Licensed Inside Sales Insurance Agent positions is offered in the state of Oregon. Qualified applicants must reside in Oregon to be considered.
- We are offering remote from home positions
- Paid remote training is (4) months for those with a Property and Casualty Insurance license and (4.5) months for those unlicensed.
- Product Training is 4-6 weeks of remote training, Monday-Friday starting at 8 am (PST).
- Onboarding is 12 weeks where you begin to take calls and begin earning commission.
- Permanent work schedules generally start mid-morning, however, can start midafternoon based on assignment. One weekend day per week (Saturday or Sunday) will be required with an alternate day off mid-week.
- You can expect to work this schedule for a minimum of 12 months before consideration for another shift.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
**The Field Property Claims Adjuster will be traveling to insured homes within the Lubbock, TX area. In order to be successful within the role, candidates should live within 20 miles of this area or closer.**
In this role, you will:
- Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
- Handle moderate- severe complexity claims assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- Access roofs by ladder, inspect attic’s, crawl spaces and basements in search of damage
- May be called upon for catastrophe duty.
Our Technical Consultants - Risk Control provides highly complex consultative services to an assigned group of customers within a specialty segment or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, losses and costs. Provides risk assessment services including property and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company's leadership position in the safety field through speaking engagements at conferences and developing key relationships.
Depending on experience this position can be hired at various consultant levels.
- Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory.
- Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs.
- At the Regional/Division level, provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants.
- Provides coaching, mentoring and training to enhance their development and effectiveness.
- Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services.
- Participates in actively acquiring and retaining profitable business. Identifies new business opportunities for RC services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
- Enhances Liberty Mutual’ s leadership position in the safety field and increases brand awareness through speaking engagements at conferences and developing a network of contacts
Senior Property Adjusters investigate larger commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims of varying complexity and perils.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory
Responsibilities:
- Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. Reviews and utilizes financial statements to adjust complex business interruption losses.
- Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure.
- Engages and manages consultants as required to assist in determining facts, causation, damages and exposure monitors the costs to ensure they are reasonable and necessary.
- Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes.
- Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim.
- Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate.
- Meet time requirements of the policy and fair claims handling practices.
- Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability.
- Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflects the adjustment activities and substantiates any payments made.
- May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel.
- Provide guidance to inexperienced team members and may act as a mentor to other entry level adjusters
- Will be called upon for catastrophe duty.
Advance your career at Liberty Mutual Insurance - A Fortune 100 Company!
Liberty Mutual’s highly integrated tax organization provides a collegial framework to achieve results. Typically, professionals contribute across all the key components of tax including planning & research, audits, compliance & financial reporting. In this role you will become a consummate tax professional vs. merely a specialist or tax technician.
The structure of the tax organization encourages and drives collaboration and teamwork. Therefore, you need to be execution-oriented and an excellent communicator to succeed. The ability to be flexible and comfortable with change will also be critical to your success.
Members of the state tax team are exposed to a wide array of premium tax, state income tax, and sales/use tax issues. With this in mind, we welcome candidates from diverse tax backgrounds, that are interested in gaining a broad exposure to the state tax issues impacting Liberty Mutual.
Liberty Mutual values a healthy work-life balance for its employees. In line with that, this position offers a flexible work model of two days in the office (either Boston or Seattle) and three days working from home.
Note: This is a Hybrid opportunity with compensation dependent on candidate’s geographic location, overall experience, and skill level.
Responsibilities:
As a member of the state tax team, you will have the following responsibilities:
- Prepare complex state tax returns and filings.
- Review routine to moderately complex state tax returns including state income and premium tax returns, extensions, and estimated payments.
- Identify, recommend and implement process improvements.
- Develop general corporate tax technical expertise as well as specialized insurance state tax knowledge. Conduct research for complex tax issues and proposed transactions, document conclusions in memos and present findings.
- Analyze complex financial information and prepare/review deliverables for the state tax financial reporting process.
- Monitor key state tax legislative developments. Identify and communicate developments relevant to the Company.
- Assist in managing audits by state and local tax authorities and in responding to state notices; draft correspondence to state taxing authorities.
- Support the implementation of cost-effective tax planning strategies designed to create value and optimize the Company's worldwide tax position.
- Act as a mentor to staff members through training, coaching and providing feedback on performance.
- Actively lead and participate in Department or Company initiatives. Work effectively with other areas of Corporate Tax/Corporate Finance, and demonstrate leadership in cross-functional initiatives.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
**The Field Property Claims Adjuster will be traveling to insured homes within the Hackensack, New Jersey area. In order to be successful within the role, candidates should live within 20 miles of this area or closer.**
In this role, you will:
- Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
- Handle moderate- severe complexity claims assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- Access roofs by ladder, inspect attic’s, crawl spaces and basements in search of damage
- May be called upon for catastrophe duty.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
The field property claims adjuster will be traveling to insured homes within the Prescott, Arizona area. To be successful in the role, candidates should live within this area or very close to it.
In this role, you will:
- Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
- Handle moderate- severe complexity claims assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- Access roofs by ladder, inspect attic’s, crawl spaces and basements in search of damage.
- May be called upon for catastrophe duty.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
The field property claims adjuster will be traveling to insured homes within the Bowling Green, KY area. To be successful in the role, candidates should live within this area or very close to it.
In this role, you will:
- Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
- Handle moderate- severe complexity claims assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- Access roofs by ladder, inspect attic’s, crawl spaces and basements in search of damage.
- May be called upon for catastrophe duty.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
The field property claims adjuster will be traveling to insured homes within the Shreveport, LA area. To be successful in the role, candidates should live within this area or very close to it.
In this role, you will:
- Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
- Handle moderate- severe complexity claims assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- Access roofs by ladder, inspect attic’s, crawl spaces and basements in search of damage.
- May be called upon for catastrophe duty.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
**The Field Property Claims Adjuster will be traveling to insured homes within the Bowie, Maryland area. In order to be successful within the role, candidates should live within 20 miles of this area or closer.**
In this role, you will:
- Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
- Handle moderate- severe complexity claims assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- Access roofs by ladder, inspect attic’s, crawl spaces and basements in search of damage
- May be called upon for catastrophe duty.
The Senior Cybersecurity Engineer is an experienced role within the Liberty Mutual ProActive Threat Hunting Team, reporting to the Cyber Security Operations Center. This technical role is responsible for proactively and iteratively hunting for cyber threats. The successful candidate will have well rounded experience in some of the following security disciplines: Digital Forensics, Incident Response, Malware Analysis, Penetration Testing, and Threat Intelligence.
About the job:
- Generate hypothesis to drive cyber threat hunting initiatives - leveraging threat intelligence, experience, creativity, and growing knowledge of the environment, to look for anomalies in logs and data sets.
- Identify and track threat actor Tactics, Techniques, and Procedures (TTPs) to conduct TTP-based hunting activity and gap remediation.
- Conduct triage activities as required based on hunt findings and tune out false positives to create high fidelity alerts.
- Emulate attack techniques in lab environment to conduct research on artifacts, as well as test/validate search queries and detections “fire” as expected.
- Investigate and report on cyber threat hunt findings, including recommendations to improve visibility and security posture across detective and preventive controls.
- Participate in Purple Team exercises to analyze and evaluate the effectiveness of existing security controls against identified TTPs.
- Coach and mentor junior team members to enhance and mature capabilities and team processes.
- Contribute to reporting on the team's operational metrics and KPIs.
- Serve as a Lead Responder on a global cybersecurity incident response team with a periodic on-call requirement.
Desirable Certifications:
- SANS/GIAC GCIH, GREM, GCFA, GCTI
- CompTIA Security+, CySA+
- eCTHP
- OSCP
- Microsoft Azure or AWS Certifications
- Security Solutions/Tools Certifications
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.
We encourage you to apply and bring your expertise if you’re a:
- Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required.
- Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients.
- People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments.
- Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.
- Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.
We encourage you to apply and bring your expertise if you’re a:
- Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required.
- Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients.
- People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments.
- Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.
- Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.
Under direct supervision, develops the knowledge and skills needed to conduct thorough investigations, make decisions about compensability, evaluate losses, negotiate settlements and manage an inventory of workers compensation claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts.
Responsibilities
- Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.
- Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
- Manages an inventory of workers` compensation claims, evaluates compensability and losses, and negotiates settlements within prescribed limits.
- Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols.
- Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.
- Makes effective use of loss management techniques (e.g. Disability Management, Medical Management and Settlements) and other resources.
- Updates files and provides comprehensive reports as required.
This position will require hybrid work model out of the listed locations.
When you enter finance and accounting position at Liberty Mutual Insurance, you will find the same dynamic environment and challenges as within other organizations. Yet you will find something more: an opportunity to apply your analytic and technical skills to a company renowned for its integrity and focus on developing its employees' careers.
As a Lead Accountant, you will conduct complex assignments involving maintaining ledger accounts and developing financial statements and reports
Responsibilities:
- Prepare complex financial reports utilizing a broad knowledge of accounting policies and procedures.
- Prepare and/or input general ledger entries by utilizing set procedures and various accounting systems.
- Research complex accounting treatment and policies by utilizing available technology and other resources.
- Research and resolve complex reconciling issues and discrepancies; take corrective measures to prevent.
- Provide customer service to internal and external groups.
- Review financial reports for accuracy and ensure timely preparation.
- Prepare analysis and be prepared to provide explanations for unusual and/or inconsistent trends.
- Suggest process improvement initiatives and provide solutions to enhance current processes.
*Remote candidates may be considered, but position may have in-office requirements depending on candidate location.*
*Compensation will be determined based on candidate’s geographic location, overall experience, and skill level.*
As part of the Close and Consolidation Accounting Team, you will be responsible for the performance and supervision of month end close processes and providing insightful analysis in a deadline focused environment. The individual will need to be able to lead in a team oriented environment to gather information and resolve issues as they arise. Uses increasing business acumen and analytical expertise to perform ad hoc financial analysis and effectively communicate accounting issues to our business partners. Such candidate should possess strong operational, technical, analytical, and problem-solving skills as well as exemplify a proven track record of managing financial operations and systems integrations.
Responsibilities:
- Strong skill set and emphasis around insurance operational accounting functions as it relates to technical results such as but not limited to accounting for losses, loss reserves, premium, unearned premium, commissions, premium taxes, etc.
- Strong project management emphasis around financial system and ledger integrations as well as subsystem to ledger maintenance.
- Statutory Accounting, Line of Business (LOB), and State reporting, providing guidance to corporate finance on insurance operations, statutory results, identifying and remediating Statutory based reporting issues.
- Supervises functions of maintaining the general ledger, ensuring financial controls are working as designed, documenting key processes and actively involved in GAAP and Statutory accounting and reporting.
- Creates complex management reports and associated analyses that explain financial results as well as investigates discrepancies and trends to identify business drivers of results.
- Reviews analysis and reports developed by other teammates. Continually assesses the business value and efficiency of the work performed, making suggestions for improvements and collaborating with others in implementing them.
- Leads efforts to continuously improve processes to increase the speed, accuracy and effectiveness of financial analysis.
- Supervises or leads increasingly complex department projects and continuous improvement activities.
- Fosters the development of teammates by sharing expertise and experience through collaboration and training.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs. Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
**The Field Property Claims Adjuster will be traveling to insured homes within the Simpsonville, South Carolina area. In order to be successful within the role, candidates should live within 20 miles of this area or closer.**
In this role, you will:
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage.
- Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}.
- Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk.
- Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- May be called upon for catastrophe duty.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.
We encourage you to apply and bring your expertise if you’re a:
- Engaged legal professional: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings, representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required.
- Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients.
- People person: You’ll establish and maintain good relationships with claims representatives and insured clients and occasionally conduct training sessions for Legal, Claims or other departments.
- Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.
We encourage you to apply and bring your expertise if you’re a:
- Engaged legal professional: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings, representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required.
- Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients.
- People person: You’ll establish and maintain good relationships with claims representatives and insured clients and occasionally conduct training sessions for Legal, Claims or other departments.
- Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Subrogation Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.
Alternative work arrangements and flexibility are offered in this position. Travel required for local appearances as needed.
Job Summary:
We are seeking a Subrogation Attorney for our in-house counsel firm to Liberty Mutual Insurance Company to handle subrogation matters throughout the State of Texas.
In this role, you will represent Liberty Mutual and its policyholders in civil litigation matters involving claims seeking the recovery of money damages or compensation paid arising from personal injury or property damage claims of moderate to heavy value with complex legal issues. You will provide guidance and direction to clients and attorneys, specifically on issues related to recovery and subrogation.
We encourage you to apply and bring your expertise if you’re a:
- Experienced subrogation litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required.
- Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients.
- People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments.
- Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.
- Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.
The Senior Claims Specilaist with minimal supervision, handles a book of Private Company and Not-For-Profit Directors & Officers Liability claims and Employment Practices liability claims throughout the entire claim's life cycle. Responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business.
Responsibilities:
- Analyzes, investigates, and evaluates the loss to determine coverage and claim disposition
- Utilizes CMS to document claims and to diary future events or follow-up
- Within prescribed settlement authority for the line of business, establishes appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy
- Makes recommendations to set reserves at appropriate level for claims outside of authority level.
- Prepares comprehensive reports as required
- Identifies and communicates specific claim trends and account and/or policy issues to management and underwriting
- Manages the litigation process through the retention of counsel
- Adheres to the line of business litigation guidelines to include budget, bill review and payment
- Manages and monitors the case resolution process
- Actively participates in mediations and arbitrations, within limit of settlement authority
- Participates in Claims audit process
- Provides claims marketing services by participating in meetings with brokers, risk managers and reinsurers
- As required, maintains insurance adjuster licenses
- Travel 10-15%
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.
In this role, you will travel to the loss site to conduct a thorough analysis of the loss and claim. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory
The field property claims adjuster will be traveling to insured homes within the Charlotte, NC or Raleigh, NC area. In order to be successful within the role, candidates should live within this area or very close to.
Responsibilities:
- Conduct onsight Investigations and coverage analysis of all elements of first-party Personal and Commercial property Loss claims of varying levels of complexity.
- Handlefirst-party Commercial and Personal property claims varying in complexity assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- May be called upon for catastrophe duty
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.
We encourage you to apply and bring your expertise if you’re a:
- Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required.
- Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients.
- People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments.
- Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.
- Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.
Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims with varying complexity and perils.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
The property adjuster will be traveling to insured homes within the Austin, TX or San Antonio area. In order to be successful within the role, candidates should live within this area or very close to.
Responsibilities:
- Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. Reviews and utilizes financial statements to adjust moderately sized business interruption losses.
- Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure.
- Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary.
- Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes.
- Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim.
- Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate.
- Meet time requirements of the policy and fair claims handling practices.
- Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability.
- Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made.
- May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel.
- Will be called upon for catastrophe duty.
Hybrid-In office two days per week.
Provides surety underwriting support and technical administrative assistance to underwriters, management, and other staff. Performs tasks associated with bond issuance and/or agency change processing activities in Surety/corporate systems, and file maintenance. Provides exceptional customer service and support to internal/external customers. Position may include responsibility to train other departmental staff; and research and resolve processing and bond reconciliation problems.
Hybrid in office two days per week.
Provides surety underwriting support and technical administrative assistance to underwriters, management, and other staff. Performs tasks associated with bond issuance and/or agency change processing activities in Surety/corporate systems, and file maintenance. Provides exceptional customer service and support to internal/external customers. Position may include responsibility to train other departmental staff; and research and resolve processing and bond reconciliation problems.
Principal Cybersecurity Engineer - ProActive Threat Hunting Team (PATH)
The Principal Cybersecurity Engineer is an experienced role within the Liberty Mutual ProActive Threat Hunting Team, reporting to the Cyber Security Operations Center. This technical role is responsible for proactively and iteratively hunting for cyber threats. The successful candidate will have well rounded experience in some of the following security disciplines: Digital Forensics, Incident Response, Malware Analysis, Penetration Testing, and Threat Intelligence.
About the job:
- Generate hypothesis to drive cyber threat hunting initiatives - leveraging threat intelligence, experience, creativity, and growing knowledge of the environment, to look for anomalies in logs and data sets.
- Identify and track threat actor Tactics, Techniques, and Procedures (TTPs) to conduct TTP-based hunting activity and gap remediation.
- Conduct triage activities as required based on hunt findings and tune out false positives to create high fidelity alerts.
- Emulate attack techniques in lab environment to conduct research on artifacts, as well as test/validate search queries and detections ?fire? as expected.
- Investigate and report on cyber threat hunt findings, including recommendations to improve visibility and security posture across detective and preventive controls.
- Participate in Purple Team exercises to analyze and evaluate the effectiveness of existing security controls against identified TTPs.
- Coach and mentor junior team members to enhance and mature capabilities and team processes.
- Contribute to reporting on the team's operational metrics and KPIs.
- Serve as a Lead Responder on a global cybersecurity incident response team with a periodic on-call requirement.
Desired skills:
- Bachelor's degree in Computer Science, Computer Engineering, Information Security, or other related discipline.
- Minimum 8+ years of recent experience working as a Cybersecurity Engineer.
- Subject matter expertise in at least one of the following areas: Cyber Threat Hunting, Malware Analysis & Reverse Engineering, Cyber Threat Intelligence, Digital Forensics & Incident Response.
- Previous experience working in a Cyber Security Operations Center or similar function is desirable.
- Knowledge of relevant frameworks, standards, and best practices such as NIST CSF, PCI-DSS, CIS CSCs, MITRE ATT&CK, Cyber Kill Chain etc.
- Experience with using a Security Information Event Management (SIEM) platform.
- Experience with using a scripting language such as Python or PowerShell for task automation or tool creation is desirable.
- Demonstrable knowledge of several of the following areas: cybersecurity concepts, network protocols, firewalls, IDS/IPS systems, email security, endpoint security, network security, Windows/Linux/macOS systems, cyber threat hunting, malware analysis tools and techniques, cyber threat intelligence, common threat actor TTPs, application security concepts, cloud security fundamentals, Incident Response methodologies.
- Excellent oral and written communication skills.
Desirable Certifications:
- SANS/GIAC GCIH, GREM, GCFA, GCTI
- CompTIA Security+, CySA+
- eCTHP
- OSCP
- Microsoft Azure or AWS Certifications
- Security Solutions/Tools Certifications
The Underwriting Manager will guide, mentor, and coach a team of Underwriters writing Cyber and Technolgy Liability. The Underwriting Manager contributes to the growth and profitability through marketing, underwriting and managing of the Cyber/Technology Liability product underwriters. This person is responsible for budget, marketing, risk assessment, and broker management for the group.
Responsibilities:
- Leadership: Formally guides, mentors, and coaches underwriters in both technical and professional skills. Responsible for talent processes including selection, development, and performance management, and makes compensation recommendations for assigned staff.
- Service Value Proposition: Understands and articulates the specialized services Ironshore can offer our Cyber/Technology liability insureds and how they compare to those provided by our competitors.
- Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals
- Continuous Improvement: Actively participates in continuous improvement by fully engaging in daily huddles, generating suggestions, following appropriate procedures and work principles, participating in problem solving activities, and using continuous improvement tools to support the work of the team
- Marketing:Contributes to the development of marketing plans, product analysis, services, geographic focus and broker intelligence.Establishes and maintains broker strategy building relationships to facilitate the marketing of Cyber and Tech Liability products.
- Effective Communication: Collaborates with other product line underwriters, managers and claims analysts in order to provide comprehensive customer service.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
The field property claims adjuster will be traveling to insured homes within the Tucson, AZ area. To be successful in the role, candidates should live within this area or very close to it.
In this role, you will:
- Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
- Handle moderate- severe complexity claims assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- Access roofs by ladder, inspect attic’s, crawl spaces and basements in search of damage.
- May be called upon for catastrophe duty.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
The field property claims adjuster will be traveling to insured homes within the Pueblo, CO area. To be successful in the role, candidates should live within this area or very close to it.
In this role, you will:
- Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
- Handle moderate- severe complexity claims assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- Access roofs by ladder, inspect attic’s, crawl spaces and basements in search of damage.
- May be called upon for catastrophe duty.
Energy, Property, and/or Construction experience preferred. Provides moderately complex consultative services to an assigned group of customers within a specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.
Depending on experience this position can be hired at various Consultant levels.
- Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory.
- Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs.
- Provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants.
- At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness.
- Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services.
- Participates in actively acquiring and retaining profitable business.
- Identifies new business opportunities for RC services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
- Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
The field property claims adjuster will be traveling to insured homes within the Honolulu, HI area. To be successful in the role, candidates should live within this area or very close to it.
In this role, you will:
- Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
- Handle moderate- severe complexity claims assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- Access roofs by ladder, inspect attic’s, crawl spaces and basements in search of damage.
- May be called upon for catastrophe duty.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs. Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
In this role, you will:
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage.
- Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}.
- Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk.
- Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- May be called upon for catastrophe duty.
The field property claims adjuster will be traveling to insured homes within the Santa Fe, NM area. To be successful in the role, candidates should live within this area or very close to it.
Liberty Mutual exists to help people embrace today and confidently pursue tomorrow and believes that nurturing your individual passions can create an organization unparalleled in its ability to meet the needs of our customers and the future. The GRS Strategic and Systemic Risk team (“S&SR team”), as part of the GRS Risk Centre of Excellence, plays a pivotal role in ensuring GRS is well-prepared to respond to risks and challenges that could jeopardise GRS’s strategy and business objectives. The S&SR team does this through implementing strategies to protect the business as well as ways to capitalise on the opportunities presented.
As the lead on all quantitative aspects within the team, you will use data and exposure analysis, scenario quantification, and cooperation with wider teams to develop clear reporting and new insights into GRS’s risk environment. This will cover systemic risks across established risk categories (i.e., underwriting, reserving, market, credit, and operational risks; and the dependencies between them) as well as the specifics of new emerging risks. Engagement with broader GRS business functions is essential in achievement of the S&SR team mandate, and this role will play a key part in this, utilising the GRS Teams of Teams approach.
About the Department & Team:
Risk Management exists to help GRS business stakeholders make effective risk based, disciplined decisions and do the right thing. This is achieved via the development and implementation of the Risk Management Strategy that supports GRS’s corporate vision, strategy, and business plan. This strategy aims to:
- Develop and embed an effective Risk Management framework which allows the identification, assessment, mitigation, monitoring and reporting of risk and enable the management of those exposures to a level consistent with the GRS’s risk appetite;
- Ensure stakeholder confidence in GRS’s systems of governance and internal control.
Key Responsibilities
Stress & Scenario
- Responsible for leading the GRS Stress and Scenario Testing framework, globally, to identify, assess, and improve understanding of a variety of scenarios or stress events that have the greatest potential to cause a material loss to GRS. This brings together the scenario work undertaken throughout GRS for the purposes of risk and solvency assessments, emerging risk assessments, strategic decision making, and portfolio steering, ensuring appropriate segment and legal entity perspectives.
- Engage with subject matter experts across Risk Management and within business functions during scenario analysis, to validate reasonableness of results and define appropriate risk response strategies, where needed.
- Lead the Stress & Scenario Testing Working Group, facilitating stakeholder engagement, maintaining integrity and consistency of scenarios, and fulfilling related governance requirements.
- Deliver insightful reporting on stress and scenarios undertaken to all stakeholders, tailoring analysis towards specific requirements of deliverables.
Emerging and Systemic Risks
- As part of the broader Strategic and Systemic Risk Team, contribute to the assessment of new emerging or systemic risks, across relevant industry, economic, and academic resources, which supports GRS analysis.
- Support climate change risk assessments (physical, litigation and transition risks) across GRS
- Consider new regulatory requirements and guidelines as it pertains to Emerging and Systemic Risk (i.e. Climate Change)
Core Risk Management Activities
- Coordinate with the GRS Risk Management community to deliver consistent, efficient and integrated risk management across business segments and legal entities.
- Assist with assessing the risk implications of business plans, their achievability, and key areas of uncertainty, to inform related management decision making.
- Manage relationships with broader Risk Management community and business functions to monitor risk exposures and advise on risk mitigation strategies where required. Ensure key information is distributed to stakeholders as relevant.
- Manage the delivery of assigned workstreams of the GRS Risk Management Plan including any thematic review and business challenge work identified and ad hoc projects as they may arise.
- Act as an ambassador to champion GRS’s Responsible Risk Management priorities through proactive education of and engagement with different business units.
- Act as an ambassador to champion GRS’s risk culture across GRS and demonstrate behaviours as set out in the Conduct Risk Policy and our Liberty Values.
Reporting and Governance
- Responsible for the delivery of assigned subsections (in particular the Stress and Scenarios) of the Own Risk and Solvency Assessment (ORSA) process for the prioritised legal entities within GRS, contributing to annual reports provided for Board approval.
- Responsible for the delivery of all regular and ad hoc reporting as applicable to role, including to the GRS Enterprise Risk Management Committee and supporting the SBU and Legal Entity Risk Management teams in their reporting to key Boards and Committees.
- Coordinate with Segment and Legal Entity CROs to deliver relevant risk reporting related to key responsibilities.
Please Note: This is a range posting for an Actuary or Sr. ERM Consultant position. The actual internal level/grade and compensation for this role will depend on the candidate’s geographic location, overall experience and skill level.
Are you looking for an opportunity to significantly contribute to a fast growing business? Then a Liberty Mutual Equipment Breakdown underwriter might be right for you. Our Equipment Breakdown team writes monoline, internal reinsurance, and external reinsurance.
You will be responsible for developing, growing, and maintaining a profitable, diversified book of Equipment Breakdown business through marketing, effective underwriting decision making, mutually beneficial agent/brokers relationships, strong market-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee. Participates in regular projects that further the goals of the company.
This is a range posting.
Underwriting Specialist: $109,600- $140,600 . Annual FTO days (Flexible Time Off): 20 ·
Underwriting Consultant: $123-700 - $166,300. Annual FTO days (Flexible Time Off): 20
- Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals.
- Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Key Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Key Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Key Agents/Brokers.
- Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to preferred brokers to market and cross market. Provides input to the development of marketing plans, product analysis, services, geographic focus and broker intelligence.
- Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines.
- Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates multiple areas of expertise and provides regular updates to other underwriters.
- Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.
Our Licensed Inside Sales Agent position is offered in The State of Texas. Applicants must reside in this state to be considered.
**This position may have future in-office requirements depending on candidate location.**
Plano
7900 Windrose Ave
Plano TX 75024
Why Liberty Mutual?
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. In this role you will interact with our customers through warm inbound calls.
You’d be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.
A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Pay Details:
- Total first year earnings average from $55K-$75K through a combination of base salary and uncapped monthly sales incentives.
- Top Performing Agents in their second year and onward, can earn up to 100k+.
Schedule Details:
- Our Inside Sales Insurance Agent positions are offered in the state TX. Qualified applicants must reside in TX to be considered.
- We are currently offering remote positions.
- Paid training is (4) months for those with a Property and Casualty Insurance license . Paid training includes:
- Product Training: 4-6 weeks of virtual training,
- Onboarding: 12 weeks where you begin to take calls and begin earning commission.
- Must be available to work a permanent work schedule of Four (4) weekdays and One (1) weekend day (either Sat/Sun).Weekday schedules are: 11:00am-8pm (EST/CST/MST) and 10:00am-7pm (PST). Weekend schedule start times are between 9:30am-11:30am ending 6pm-8pm local time.
- You can expect to work this schedule for a minimum of 12 months before consideration for another shift.