Job Listings

Liberty Mutual Insurance has an exciting opportunity for an enthusiastic law student who is interested in making an immediate and valued contribution. As a Law Clerk you will provide technical support to staff attorneys, perform legal research and assist in drafting and filing legal documents. Responsibilities: - Performs legal research utilizing both written and electronic sources. - Assists attorneys in brief and opinion writing. - Prepares draft memos. - Gathers and compiles facts and relevant case information. - Drafts pleadings and motions. - Assists attorneys in preparing for depositions and trials.

  Career Opportunity:   Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthenedand appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.  As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help – this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!     Prior claims or insurance experience is not required but this position will not go above $48,000 annually. You must be within a 60 mile radius of our Plano, Texas or Indianapolis, Indiana office as this position will commute to the office at least twice a month. This position is set to start July 3rd, 2023.    Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory This role is a steppingstone into your claims career.  With limitless growth opportunities, you are in-charge of your future.    You’d be a great fit if you are:   An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.   A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.   A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.   A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.

Manages a team of technical experts and is accountable for driving the underwriting strategy for Major Accounts- Primary Casualty. This team is responsible for sharing technical expertise through transactional support, consults, training, and audits across Casualty.   Strategy & Planning:  - Supports Casualty underwriting strategy and annual financial plan, aligned with upstream GRS NA strategies and plans - Partners with the CUO for Major Accounts leader to set underwriting strategy and monitors performance of plans for pricing, risk origination, market segmentation and risk selection - Oversees the collation of product information to inform planning and tracks progress against the defined plan and strategy Execution - Ensures local presence of technical experts with the field underwriting organization to build closer relationships, provide ease of use, and gain a better understanding of the local marketplace. - Provides subject matter expertise and advisory support to the CUO of Major Accounts or profit center leaders for complex referrals or unusual market developments - Manages authority and referrals at the profit center level, where delegated by the CUO of Major Accounts, with authority to resolve issues locally where appropriate - Monitors execution of Casualty underwriting strategy and portfolio performance against plan; supports the CUO for Major Accounts in any referral(s) escalated UW Capability Development: - Drives technical excellence across Casualty, working with Underwriting Leaders to identify and resolve issues - Works with Underwriting Leaders to identify product and services enhancements, capability development opportunities (e.g., skills, tools), and elevates to aligned CUO

Manages a team of technical experts and is accountable for driving the underwriting strategy for NAS Environmental and Casualty. Team is responsible for sharing technical expertise through transactional support, consults, training, and audits across Environmental and Casualty.   Strategy & Planning: - Supports Environmental and Casualty underwriting strategy and annual financial plan, aligned with upstream GRS NA strategies and plans - Partners with the CUO for Specialty leader to set underwriting strategy and monitors performance of plans for pricing, risk origination, market segmentation and risk selection - Oversees the collation of product information to inform planning and tracks progress against the defined plan and strategy Execution: - Ensures local presence of technical experts with the field underwriting organization to build closer relationships, provide ease of use, and gain a better understanding of the local marketplace. - Provides subject matter expertise and advisory support to the CUO of Specialty or profit center leaders for complex referrals or unusual market developments - Manages authority and referrals at the profit center level, where delegated by the CUO of Specialty, with authority to resolve issues locally where appropriate - Monitors execution of Environmental and Casualty underwriting strategy and portfolio performance against plan; supports the CUO for Specialty in any referral(s) escalated UW Capability Development: - Drives technical excellence across Environmental and Casualty, working with Underwriting Leaders to identify and resolve issues - Works with Underwriting Leaders to identify product and services enhancements, capability development opportunities (e.g., skills, tools), and elevates to aligned CUO

Manages a team of technical experts and is accountable for driving the underwriting strategy for Middle Market Property. Team is responsible for sharing technical expertise through transactional support, consults, training, and audits across Middle Market Casualty.   Strategy & Planning: - Supports Middle Market Property underwriting strategy and annual financial plan, aligned with upstream GRS NA strategies and plans - Partners with the CUO for Middle Market and profit center leaders to set underwriting strategy and monitors performance of plans for pricing, risk origination, market segmentation and risk selection - Oversees the collation of product information to inform planning and tracks progress against the defined plan and strategy Execution: - Ensures local presence of technical experts with the field underwriting organization to build closer relationships, provide ease of use, and gain a better understanding of the local marketplace. - Provides subject matter expertise and advisory support to the CUO of Middle Market and profit center leaders for complex referrals or unusual market developments - Manages authority and referrals at the profit center level, where delegated by the CUO of Middle Market, with authority to resolve issues locally where appropriate - Monitors execution of Middle Market Property underwriting strategy and portfolio performance against plan; supports the CUO for Middle Market in any referral(s) escalated   UW Capability Development: - Drives technical excellence across Middle Market Property, working with Underwriting Leaders to identify and resolve issues - Works with Underwriting Leaders to identify product and services enhancements, capability development opportunities (e.g., skills, tools), and elevates to aligned CUO

Manages a team of technical experts and is accountable for driving the underwriting strategy for Middle Market Energy and MM Construction. Team is responsible for sharing technical expertise through transactional support, consults, training, and audits across Middle Market Energy and MM Construction.   Strategy & Planning: - Supports Middle Market Casualty underwriting strategy and annual financial plan, aligned with upstream GRS NA strategies and plans - Partners with the CUO for Middle Market and profit center leaders to set underwriting strategy and monitors performance of plans for pricing, risk origination, market segmentation and risk selection - Oversees the collation of product information to inform planning and tracks progress against the defined plan and strategy Execution: - Ensures local presence of technical experts with the field underwriting organization to build closer relationships, provide ease of use, and gain a better understanding of the local marketplace. - Provides subject matter expertise and advisory support to the CUO of Middle Market and profit center leaders for complex referrals or unusual market developments - Manages authority and referrals at the profit center level, where delegated by the CUO of Middle Market, with authority to resolve issues locally where appropriate - Monitors execution of Middle Market Energy and MM Construction underwriting strategy and portfolio performance against plan; supports the CUO for Middle Market in any referral(s) escalated   UW Capability Development: - Drives technical excellence across Middle Market Energy and MM Construction, working with Underwriting Leaders to identify and resolve issues - Works with Underwriting Leaders to identify product and services enhancements, capability development opportunities (e.g., skills, tools), and elevates to aligned CUO

Manages a team of technical experts and is accountable for driving the underwriting strategy for Middle Market Casualty. Team is responsible for sharing technical expertise through transactional support, consults, training, and audits across Middle Market Casualty.   Strategy & Planning: - Supports Middle Market Casualty underwriting strategy and annual financial plan, aligned with upstream GRS NA strategies and plans - Partners with the CUO for Middle Market and profit center leaders to set underwriting strategy and monitors performance of plans for pricing, risk origination, market segmentation and risk selection - Oversees the collation of product information to inform planning and tracks progress against the defined plan and strategy Execution: - Ensures local presence of technical experts with the field underwriting organization to build closer relationships, provide ease of use, and gain a better understanding of the local marketplace. - Provides subject matter expertise and advisory support to the CUO of Middle Market and profit center leaders for complex referrals or unusual market developments - Manages authority and referrals at the profit center level, where delegated by the CUO of Middle Market, with authority to resolve issues locally where appropriate - Monitors execution of Middle Market Casualty underwriting strategy and portfolio performance against plan; supports the CUO for Middle Market in any referral(s) escalated    UW Capability Development: - Drives technical excellence across Middle Market Casualty, working with Underwriting Leaders to identify and resolve issues - Works with Underwriting Leaders to identify product and services enhancements, capability development opportunities (e.g., skills, tools), and elevates to aligned CUO

Liberty Mutual is looking for a driven Senior Actuarial Analyst to join our State Auto Business Owner Policy Actuarial Team. This team is primarily responsible for developing and filing of the rates and product enhancements; including ad hoc profitability, loss ratio analysis/reporting/planning. This involves compiling, validating, and interpreting statistics; assimilating and reviewing market data; and communicating recommendations and strategies to all levels of management. This team works closely with product management, IT, filings, reserving, claims, modeling and data analytics.   The Senior Actuarial Analyst will have responsibility for updating the indications and trend analysis, performing state rate reviews and class plan analysis, developing and performing regular reporting, and creating process improvements. This position requires a highly organized, self-motivated individual with strong SQL coding and technical skills as well as verbal and written communication skills and experience managing complex projects.   **This position may have in-office requirements depending on candidate location.**   Ideal experience includes:  - Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc. - Strong data manipulation skills including the ability to query, consolidate, and test for reason desired. - Ability to create effective data visualizations and presentations. Interpersonal skills, and inclination to collaborate directly with business partners in various functions across the enterprise. - Very strong problem solving skills with the ability to work independently and with a high degree of competency. Able to solve standard problems independently, and new problems using creativity, innovative analysis, and a strong network of co-workers as appropriate. - Strong experience in SQL.  Responsibilities: - Incorporates information from multiple sources and apply sound judgement when performing pricing analysis and rate reviews. - Implements actuarial techniques and methods to monitor growth and profitability of the book of business. - Develops and maintains various standard or ad hoc pricing related reports for communication to Product Management, Reserving, Claims, IT and Senior management. - Works extensively with product management to develop and enhance growth and profitability strategies, including communicating areas of opportunity or concern. - Take initiative to enhance existing processes and analyses, and undertake on-routine projects as needed. - If applicable, positive progress toward pursuing and passing of required actuarial exams.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   The field property claims adjuster will be traveling to insured homes within the Minneapolis, MN area.  In order to be successful within the role, candidates should live within this area or very close to.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.     In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The field property claims adjuster will be traveling to insured homes within the Woodland,WA. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The Field Property Claims Adjuster will be traveling to insured homes within the Conyers, GA area. In order to be successful within the role, candidates should live within 20 miles of this area or closer.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Liberty Mutual has an immediate opening for a Senior Technical Claims Specialist to join our Complex Construction unit (BI and PD, non-Construction Defect). The Senior Technical Claims Specialist determines coverage, investigates highly complex Commercial Casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and resolves the claim. The Senior Technical Claims Specialist also demonstrates a high level of expertise and sound judgment in complex matters, and may serve as a subject matter expert.   *We are open to fill this position as a Senior Technical Claims Specialist I or II, depending on experience. The salary range is inclusive of both levels, and salary may vary based on candidate location.   Responsibilities: - Determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claims. - Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. - Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations presented in the lawsuit/claim. - Responsible for managing the practices and billing activities of outside counsel. - Accountable for security of financial processing of claims, as well as security information contained in claims files. - Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). - Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. - May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. - Participates in special projects.

Join the exciting New Business Analytics team within the Personal Lines Economics State Tactics team, dedicated to driving profitable growth through state-specific new business strategies in the Personal Lines Auto/Homeowners' lines.   In this role, you will play a pivotal role in influencing pricing, underwriting, marketing, and capital strategy through timely and robust analyses and tailored guidance. You will be helping lead state-level new business indications reviews, guiding and evaluating underwriting initiatives, optimizing channel portfolio, and providing consultation on new program launch rate level. In addition, you will drive the development of innovative actuarial tools to identify untapped opportunities and guide our profitable growth strategy.   **This position may have in-office requirements depending on candidate location.**   Responsibilities: - State level reviews of new business indications and adjustments - Provide new program consultation and rate calibration, including by-coverage and by-peril recommendations - Consult on NB strategy and provide guidance to state management partners - Assist with developing NB strategy based on profit positions, identify new opportunities, and propose tailored actions to achieve profitable growth in each individual market - Understand life time value of a policy and provide state profit guidance to influence state level marketing spend - Prepare actuarial research and complex reports and projects present findings and recommendations.  - Provide clear and concise communication of technical actuarial work to technical and non-technical audiences, and on cross functional teams.  - Maintain clear and concise documentation of methods and activities.  - Interact with and provide actuarial technical assistance and information to peers, senior managers, and others within and outside of the organization.  - Assist with development of actuarial tools. - Experience with Personal Lines insurance preferred.

Under limited supervision, coordinates, investigates, negotiates and recovers moderately complex subrogation cases in multiple claims lines. May involve multiple systems.   This position is within our auto department.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   This is a hybrid schedule work position with the expectation to commute into the the local office for training and team collaboration activities.   Responsibilities - Coordinates and recovers moderately complex subrogation cases under limited team manager supervision. - Conducts investigation to develop subrogation prospects. Evaluates subrogation potential and pursues appropriate recovery. - Negotiates settlements with responsible parties, their carriers or legal counsel. - Communicates with policyholders, vendors and agents on the status of pending subrogation matters, where required by statues, regulation or service standard. - Processes recovery reimbursements and vendor expense payments within established authority. - Preserves evidence and protects the chain of custody. - Adheres to all applicable statutes and regulations and corporate compliance protocols. - Reimburses insured's deductible where appropriate. - Performs other duties as assigned.

Pay Range: $38,000 - $41,500 annually   Currently hiring for afternoon/evening shifts! Starting dates will be in July 2023! Must be flexible with availability and must be able to attend 13 weeks training program.  We are hiring for our Bilingual team - Spanish/English. While this is a remote position the ideal candidate will be within 50 miles of the following locations: - Chandler, Arizona - Liberty Lake, Washington - Indy, Indianapolis - Plano, Texas - Orlando, Florida - Cincinnati, Ohio - Columbus, Ohio ***This position is not hiring in the following states: Georgia, Illinois, Alaska, Hawaii, Nevada, New York, and California *** Compassionate. Responsive. Efficient. Our claims team members embody these traits, serving as the first point of contact for Liberty Mutual policyholders who have experienced a loss. As a claim’s customer care associate, you’ll become part of a diverse, Fortune 100 company that understands the importance of a healthy work/life balance and offers training and growth opportunities aimed at helping you build a long-term career.  Responsibilities: - Customer-centric employee: Conveying a calm, caring attitude, you’ll provide best-in-class service to customers while processing new claims and “First Notice of Loss” forms (the initial report made following a loss, theft or damage to an insured asset) - Collaborative partner: Working with internal and external partners, you’ll support policyholders while their claims are being processed - Efficient worker: In our fast-paced environment, you’ll handle customers’ needs—quickly, effectively and in a friendly, caring manner—to meet our Claims Service Center goals - Problem solver: No day is predictable; you’ll utilize out-of-the-box, creative thinking to resolve a wide variety of claims challenges and customer issues - Clear communicator: You’ll provide policyholders with the information they need by clearly setting expectations and outlining next step

Responsible for overseeing the underwriting operations of a region or segment. Builds expertise by selecting, developing and managing a unit of technically competent underwriters with multi-line expertise, confidence of judgment and deal orientation. Identifies and pursues opportunities for profitable growth in order to achieve a balanced, profitable and quality book while protecting Company assets. Develop and maintain effective business relationships with distribution and service partners. Applies an advanced level of expertise and judgment to analyze data prepared by underwriters and provides approval for risk selection and acceptance, coverage, and price for multi-line business. Responsibilities - Leadership: Responsible for the acquisition, retention and development of senior level underwriting talent. Formally manages, guides, mentors, and coaches underwriters in both technical and professional skills. Fosters an environment conducive to continuous improvement and root cause problem solving activities. - Risk Selection: Responsible for developing and implementing a strategy to better evaluate risk quality and further UWs skillset in qualifying, selecting and assessing risk. - Agent/Broker Relationships : Establishes and maintains high level of relationship management with key Agents and Brokers. Develops underwriters' negotiation, communication and general deal making skills. - Portfolio Management : Evaluates portfolio performance based on profitability metrics, multiline diversification, reinsurance, production metrics and industry trends. Defines strategy and oversees execution of continuously improving portfolio in alignment with division or segment objectives. - Quality Audit and Account Review: Ensure files meet regulatory requirements and internal documentation standards. Coaches underwriters to articulate thought process, decision making within both account reviews and file documentation.

Under general supervision, operating with heightened direction and supported by strong coaching and mentorship, works with cutting edge security solutions that are located within Liberty Mutual physical data centers and cloud environments. Responsible for designing, implementing, managing, and monitoring the overall security posture of the organization. Partners with teams across the company to continually optimize our security posture while maintaining a hyper focus on the reliability and stability of our business environments.     Cybersecurity Engineer - Identity Management We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Right now, we have an opportunity for a Cybersecurity Engineer to join our Global Cybersecurity Identity Management Team to assist in managing identity lifecycle and entitlements across our Windows, Unix and Database systems and platforms. In this role you will develop and maintain solutions that allow managers and administrators to automate, manage and provision employee access to systems and applications that help strengthen our cybersecurity posture and improve the employee experience.

Independently manages a financial planning and analysis team in a deadline focused environment with ultimate responsibility for the accuracy of the work. Uses increasing insight to set strategic direction for the team in supporting emerging business issues by thorough, relevant planning, results reporting and analysis and complex ad hoc analysis. Communicates financial results, trends and business implications to a variety of audiences, including making presentations to senior management. Fosters the development of the team by setting objectives that challenge them while providing on-going coaching. Builds a culture of innovation to continuously improve processes to ensure work is performed in the fastest, most efficient means possible.   Responsibilities: Ensures the development of accurate, complex budgets and financial plans by effective planning, monitoring and problem solving. Consults with management to coordinate the planning process, understand business drivers of financial trends, highlight opportunities for improvement and create relevant management exhibits. Guides the team in developing highly complex ad hoc and on-going financial forecasts and models that assist the business in making decisions, ensuring that trends and outcomes are communicated appropriately to senior management.   Additional responsibilities: - Manages month end book close deliverables and Consolidated Technology operational reporting. - Directly responsible for the performance of individual contributors who perform month end accounting, reporting and analysis.  - Delivers business results while building the team`s capabilities by setting challenging objectives and coaching the team to achieve them. Has the vision to create employee development plans that build strengths needed for the current operation and for future roles. - Maintains financial and metric results in various financial systems (Apptio,Hyperion, Nicus, SAP, Power BI reporting environment). - Ensures accurate reporting of financial results to support Technology Finance and their underlying SBU business partners. - Recommends and prioritizes financial ecosystem enhancements, working with the operational excellence manager and Technology team. - Governs the Internally Developed Software Process.. Adheres to attestation requirements and establish key controls to satisfy audit requests. Direct the completion and response to all internal and external financial audit requests. - Uses increasing insight to identify and implement improvements that increase the business value and efficiency of the work performed. Initiates and/or leads increasingly complex projects and continuous improvement activities that may span beyond the scope of own team`s responsibilities. - Supports Strategic projects across Technology and Corporate Finance (Transition to SAP, Retirement of financial systems, M&As, Changes in audit requirements, New legal entities). This entails participating in and leading cross-functional teams with Tax, Corporate Accounting, FP&A, Accounting Policy, and Legal.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The field property claims adjuster will be traveling to insured homes within the La Habra, CA. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The Field Property Claims Adjuster will be traveling to insured homes within the Waldorf, Maryland area. In order to be successful within the role, candidates should live within 20 miles of this area or closer.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The Field Property Claims Adjuster will be traveling to insured homes within the Plano, TX area. In order to be successful within the role, candidates should live within 20 miles of this area or closer.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

 Liberty Mutual, a diversified global insurer is leading the charge in an industry undergoing tremendous change, including the increasing importance of sustainability and Environmental, Social and Governance (ESG). Liberty Mutual’s Global Risk Solutions (GRS) segment offers a wide array of property, casualty, specialty and reinsurance coverages to commercial entities. We believe that sustainability is a massive, once-in-a-generation opportunity for our customers, our business, and the globe. The GRS Sustainability team is seeking an experienced and talented person to join a team focused on capitalizing on that opportunity and driving growth and sustained top tier profitability as we integrate our sustainability strategy across our entire global $14B commercial business.   Collaborating within a newly formed GRS Sustainability Team and supporting GRS Head of Sustainability, you will partner with internal and external stakeholders and partners to lead the drive on business-enhancing internal and external engagement as well as training. You will help set an engagement strategy for the team and coordinate a vast array of stakeholders globally, balancing internal and external needs and pressures. You are an excellent communicator and relationship manager. You enjoy collaborating and influencing to achieve shared objectives. You blend sustainability/ESG knowledge and passion with communications/marketing know-how.   Responsibilities: - Supports GRS Head of Sustainability and team with engagement strategy development and coordination of existing and new engagement efforts. - Establishes and maintains relationships with key stakeholders, including and not limited to: client facing teams (e.g. underwriters), external brokers and customers, market sustainability groups, internal communications, external communications, PR, marketing, corporate Office of Sustainability, Office of Underwriting (including Insurance Solutions and Energy Transition teams), and business units (Liberty Specialty Markets, LM Re, North America Specialty and Surety). - Coordinates the evolution of our sustainability narrative/ambition evolution. - Leads on the development and release of associated internal and external communication/collateral. - Sets annual strategy and plans and manages sustainability/ESG engagement, events, projects and initiatives across the central team and spokes. - Sets annual training strategy and collaborates with teams to produce content and material for ESG and climate training programs. - Supports development of ESG thought leadership, and research on market and peer trends and developments. - Maintains external partnerships, memberships, and organizational commitments, including assessing value and new potential opportunities. What we are looking for: - Demonstrates strategic thinking, business knowledge, credibility, and ability to build strong, collaborative relationships across the organization and among a wide range of stakeholders. - Strong influencing and relationship management skills - Ability to prioritize competing deliverables and handles large number of stakeholders and diverse perspectives. - Ability to support change and impart value within an organization. - Demonstrates passion for ESG and driving towards a more sustainable future. - Comfort with ambiguity and ability to work in a fast-paced and changing environment. - Experience in supporting initiatives that deliver against agreed organizational priorities in sustainability (or other relevant/transferable area) preferred

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within the Brandon, MS area. To be successful in the role, candidates should live within this area or very close to it.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within the New Deal, Texas area. To be successful in the role, candidates should live within this area or very close to it.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within the Aurora, CO area. To be successful in the role, candidates should live within 20 miles area.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Under limited supervision, manages, investigates, and facilitates Emergency Mitigation Services (EMS) coordination for assigned EMS activities. Manages calls, desktop activities and inventory levels appropriately. Handles a high volume of program vendor and many non-program vendor EMS assignments with payment authority up to $50,000. Assists unit in the resolution of escalated EMS concerns. Provides policyholders, vendors, and field partners with quality customer service. Responsibilities -  Responds to inbound calls from water mitigation vendors and makes outbound calls as appropriate. -  Writes complex water damage mitigation estimates, including losses that involve mold and asbestos. -  Collaborates with internal and external stakeholders on invoices for claims involving program or non-program vendors. -  Ensures resolution of vendor and policyholder escalations. Manages resolution of escalated reassignments. - Reviews routine and complex EMS invoices for accuracy in accordance with vendor estimating guidelines, service level agreements and/or IICRC guidelines and negotiates with vendors, public adjusters and/or customers. -  Conducts reviews to ensure appropriate documentation is secured from vendors. This includes dry logs, photos and other related EMS documents. -  Issues payments to vendors and/or policyholders up to $50,000. -  Assists with training of less experienced staff and handles special projects as assigned

Responsible for technical engineering and construction analyses of large and complex performance, payment and non-contract surety bond disputes and claims. These functions include analyses, oversight responsibility and resolution. Leads teams of consultants, contractors and others in management and coordination of resolution of major claims. Assists Surety Claims and/or Underwriting Department in fulfilling objectives of the unit, including training, audit and administrative functions. Evaluates contractor internal controls structure and job cost systems specifically related to estimating, project management and job site visits on underwriting department engagements. Perform project bid/spread analysis on significant variances identified by underwriting. Provide pre-bid commentary/ risk analysis on atypical projects to underwriting.   Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries. Responsibilities - Responsible technical and construction analyses of large and complex performance, payment and non-contract surety bond disputes and claims, with some oversight by the Mgr, Construction Services or Mgr, Professional Advisory Services. - Prepares technical reports and evaluates the surety's loss exposures in all major bond defaults. Duties include: site inspections of projects, evaluation of contract plans and specifications, expert reports, construction schedules, and the preparation of cost to complete analyses. Supervises and coordinates consultants' investigation, analyses and preparation of default reports. With some oversight, makes recommendations as to choice of remedies (default, cure, takeover or relet) and participates in establishing loss and expense reserves. Assists in drafting, negotiating and settling, tender, takeover, completion, joint escrow, sub-contract and other contractual agreements necessary to discharge surety's obligations, working with Surety Counsel. Manages project completions by consultants and or completion contractors. - Advises trial counsel on engineering and construction management issues. Assists, in coordination with Surety Counsel, in pre-trial preparation, mediation, arbitration, alternative dispute resolution as appropriate, including technical investigative research, interviewing claimants and witnesses, acting as an expert witness in technical matters relating to construction contracts, performance and payment bond claims and financial analysis, including performing financial evaluations and recovery analysis with regard to Chapter 11 and 7 bankruptcy proceedings. - Is a resource to the surety specialists and support staff in coordination with Surety Counsel in resolution of performance, payment and non-contract bond disputes and defaults, including monitoring work flows and quality and quantity of work by utilizing management reports, surveying claim files and communicating with customers ensures staff adherence to company policies in claims handling, service standards and guidelines. Identifies problems and ensures implementation of corrective action. - With some oversight and as requested by claims or underwriting, participates in visits to contractors to assess internal control structure, job cost systems and reporting capabilities and how senior management oversees business activities. This process includes gathering contracts, schedules, original estimates, job cost reports, cost-to-complete schedules and interviews of key personnel. The engagement conclusion typically results in a written report outlining key deficiencies with suggestions to improve the operations. Advises underwriting as to key findings. - With some oversight, reviews project bid-spreads when significant variance is identified by underwriting. Procedures involve securing estimating and bid documentation, known results, contract/RFPs (including drawings and specifications) and interview of head estimator or equivalent. - Provide pre-bid technical analysis to Underwriting where the prospective project has unusual and/or atypical elements within the bonded scope of work. - Together with Surety Counsel and Sr Surety Claims Specialists, supports corporate internal audit program to ensure accuracy and adherence to corporate policy and accounting procedures works with Liberty Mutual and outside auditors on financial statements and corporate audit audits work files of outside vendors.

Senior Cybersecurity Specialist - Governance, Risk & Compliance   At Liberty Mutual Insurance, we believe progress happens when people feel secure. Our Cybersecurity Specialists form a diverse team of security professionals who are collectively responsible for improving the overall security posture of the organization.  They evaluate and manage risks, test the effectiveness and completeness of security controls, and partner with teams across the company to optimize our security posture while ensuring the business is able to innovate. Cybersecurity specialists must continually adapt to stay ahead of a dynamic threat landscape. We are expected to continually learn and grow. This is not a passive career opportunity, but rather one that requires a passion for security and rigor to protect our business.   In this Governance, Risk & Compliance role, you will have exposure to cutting-edge security solutions and learn how they are used to mitigate risks across the organization from on-prem solutions to cloud environments. You will be able to influence the owners of the solutions to use them in being compliant by design to protect Liberty Mutual’s financial and regulatory risks. By doing so, you will have the opportunity to influence the controls designed to manage, develop, deploy, and support security requirements globally, as well as evaluate the effectiveness over those controls   As a Senior Cybersecurity Specialist, you would be a member of an agile team that is focused on how to maintain and iterate Cybersecurity policies and standards, evaluate control effectiveness, and comply with emerging laws and regulations at the scale and speed necessary to protect Liberty Mutual data.   About the job:   - Independently evaluates security and IT financial compliance risk in order to factor that information into the development of security standards, procedures, and controls to manage that risk, with a mindset of continuous process improvement. - Partners with stakeholders and customers across the Enterprise to harmonize policy and standard content - Proactively identifies and resolve identified issues in controls and determine controls to be put in place to address gaps. - Delivers and assist other team members in risk identification and mitigation strategies, control documentation, evaluation of control design, evaluation of control operation, reporting of control deficiencies, and remediation strategies. - Effectively communicates technical and non-technical content to diverse audiences.   The Ideal Candidate Will have:   - Ability to assess technology and processes to determine risks, impacts, and relationships with corresponding standards and authoritative sources in order to provide guidance for documentation of controls and related policies and standards - Knowledge and experience working with cybersecurity controls, IT auditing, risk and regulatory assessment best practices, cybersecurity and compliance frameworks such as CIS Controls, NIST CSF, ISO 27001, FAIR, COBIT, GDPR/CCPA - Working knowledge and practice of IT security, risk and compliance concepts, processes and able to execute existing patterns - Highly collaborative with peers and customers on a technical and professional level and driven to improve service and engagement models - Ability to understand and align business drivers in relation to compliance considerations - Ability to scope and integrate control frameworks and regulatory requirements into enterprise controls and advise on control design to meet cybersecurity risk and compliance needs - Knowledge of Agile practices and experience working with scrum teams - Strong negotiation, facilitation and consensus building skills; strong oral and written communication skills; strategic and holistic thinking; able to present to senior contributors and management   Qualifications:   - Bachelors or Master’s degree in technical discipline or equivalent experience - Generally 5+ years of professional experience - Knowledge of and experience in identifying risks, corresponding controls, gaps, and applicable testing strategies - Highly capable consultative skills, including the ability to understand and assist in applying customer requirements - Knowledge of and experience in creating and implementation of security controls - Strong negotiation, facilitation and consensus building skills; strong oral and written communication skills; able to present to senior contributors and management - Highly collaborative with peers, customers, and stakeholders on a technical and professional level and driven to improve service and engagement models - Knowledge of and experience of IT controls/ IT auditing/Security/Compliance/ control frameworks and regulations (ex. PCAOB, AICPA, NIST, PCI, NY DFS, etc.) - Thorough knowledge of new and emerging technologies, well versed in IT concepts, strategies and methodologies, as well as security aspects of multiple platforms, operating systems, software, communications and network protocols 

Responsible for the thorough execution of bookclose and financial reporting processes in a deadline focused environment. Uses increasing expertise to manage the accurate completion of the team's assignments while developing the capabilities of teammates. Communicates accounting issues, trends and policy to senior management and other groups at the appropriate level of detail. Leads increasingly complex and innovative efforts to continuously improve processes to ensure work is performed in the fastest, most efficient means possible.   Remote candidates will be considered. The compensation for this role is dependent on experience and geographic location of candidate.   Responsibilities: - Responsible for the accurate and timely completion of monthly, quarterly and annual book close cycles through effective planning, monitoring, and troubleshooting. - Performs the most complex accounting activities. - Creates complex financial statement schedules using advanced technical knowledge. - Reviews other team members` schedules to ensure accuracy and compliance with accounting regulations. - Researches and applies accounting policy to complex issues, communicating appropriately to senior management. - Establishes, documents and performs internal control procedures to ensure accurate and timely financial reporting. - Trains others on financial systems and manages key interfaces and interdependencies. - May make recommendations for enhancements to financial systems and associated processes, and participate in or lead their implementation. Continually assesses the business value and efficiency of the work performed, identifying and implementing improvements. - Initiates and/or leads increasingly complex department projects and continuous improvement activities that may span beyond the scope of own team`s responsibilities. - Cultivates an environment focused on development by assigning projects to build teammates` strengths and sharing knowledge through training or reviewing their work.

Ironshore has an excellent full time work from home underwriting opportunity available for you on our Medical Stop Loss team! In this role you will contribute to the profitability and growth of the medical stop loss book through underwriting, reviewing loss histories, other pertinent market data.   In this exciting role you will: - Analyze and underwrite new and renewal stop loss cases for profitability. - Build and manage relationships by providing responsive service and renewal meetings for your assigned portfolio of accounts and meet service commitments to sales and production sources. - Triage new business RFPs to focus on those opportunities that present the highest probability of producing required profitability targets. - Partner with sales and distribution staff and inform the relationship based on core company metrics, specifically towards profitability.

Provides moderately complex consultative services to an assigned group of customers within a risk control specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.   Depending on experience this role can be hired at varies Consultant levels.  - Property experience preferred. - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. - Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. - Provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants. - At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services. - Participates in actively acquiring and retaining profitable business. - Identifies new business opportunities for risk control services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. - Enhances Liberty Mutual`s leadership position in the safety field and increases brand awareness by developing a network of contacts.

Liberty Mutual Insurance has an exciting opportunity for an enthusiastic law student who is interested in making an immediate and valued contribution. As a Law Clerk you will provide technical support to staff attorneys, perform legal research and assist in drafting and filing legal documents. Responsibilities: - Performs legal research utilizing both written and electronic sources. - Assists attorneys in brief and opinion writing. - Prepares draft memos. - Gathers and compiles facts and relevant case information. - Drafts pleadings and motions. - Assists attorneys in preparing for depositions and trials.

Advance your career Liberty Mutual Insurance - A Fortune 100 Company   Under limited supervision, provides sophisticated property consultative services to customers within a territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company's leadership position in the safety field through speaking engagements at conferences, developing key relationships, and publishing safety related articles in professional publications.   This role is offered 100% remote in the posted territory.  Responsibilities: - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. Compiles facts from on-site visits and various reports and databases to assess existing processes/practices, determine severity/frequency of problems, and identify needs. Assesses and benchmarks customers performance against internal and industry standards. - Provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Organizes data into a format which can easily be presented to customer. Prepares and presents reports which outline action plan for improved practices and/or recommendations. - Maintains effective partnerships with customers. Learns about customer's business in order to identify risk management objectives and needs. Ensures accurate and concise communication and mutual understanding with internal and external customers. Keeps customers informed of status of services, support material available and outside resources relevant to identify customers' concerns. - Provides expert technical support to other Risk Engineering employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual Insurance. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of - Enhances Liberty Mutual's leadership position in the field and increases brand awareness through speaking engagements at conferences, developing a network of contacts, and/or publishing safety related articles (about one or more specialty areas) in professional publications.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career that includes travel and endless opportunities for growth? Join Liberty Mutual Insurance, a Fortune 100 Company, and hone your skills alongside a diverse, collaborative team dedicated to helping others and providing best-in-class customer service! A career with Liberty Mutual provides a home for your talent, and an open road for your ambition. We will provide you with a wide variety of work to enhance your skills and advance your career. We will stand together to preserve and protect what people earn, build, own and cherish. As a member of the Field Property Claims Catastrophe Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. Every day is a new exciting challenge, as our Field Catastrophe Claims Adjusters use industry leading homeowner’s products and services to help our customers through the claims process. This position requires the Field Property Claims Adjuster, Catastrophe to travel nationwide 75% of the time. Responsibilities: - Investigates, determines coverage of loss and adjusts all elements of assigned Property Loss claims. - Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. - Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identifies suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - Field Property Claims Adjuster, Catastrophe will work remotely and travel nationwide 75%

Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims with varying complexity and perils.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.     - Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. Reviews and utilizes financial statements to adjust moderately sized business interruption losses. - Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure. - Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary. - Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes. - Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim. - Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate. - Meet time requirements of the policy and fair claims handling practices. - Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability. - Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made.  - May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel. 

Corporate Actuarial Reserving is seeking an inquisitive and innovative Senior Actuarial Analyst or Actuary to act as an internal consultant by providing independent and well-reasoned perspective on and quantification of the most pressing and difficult reserving problems faced by Liberty Mutual. This is a high visibility role where the successful candidate will present business insights to senior actuaries across the organization and prepare materials for the Corporate Chief Actuary to use in quarterly meetings with Executive Leaders for the purposes of influencing business decisions. The position provides exposure to all lines of business. Primary responsibilities include executing second opinion Actuarial reserve studies and the development of reserve monitoring tools, so that Senior Management can take accelerated action. The successful candidate will possess strong analytical and communication skills, as well as a demonstrated ability to execute thoroughly in a collaborative environment.    Responsibilities - Partner with SBUs (Actuarial, Claims, Underwriting) to understand impacts of initiatives and book of business changes, and incorporate into ongoing reserve analyses - Conduct second opinion reserve reviews with an eye to generating business insights. - Clearly communicate results and methods to Corporate and SBU management - Maintain clear and concise documentation of methods and activities - Develop effective tools for monitoring internal and external indications - Build and implement process improvement initiatives - Manage ad hoc projects, collaborating with team members - If applicable, positive progress towards pursuing and passing of required actuarial exams   Please note this posting is open to multiple locations or remote. Compensation will vary based on location, experience and education.   

Liberty Mutual has an exciting role as part of our Construction Defect team within our Global Risk Solutions (GRS) group. We are hiring a Senior Technical Claims Specialist II within our Construction Complex Unit on a team that will handle Construction Defect claims. The position consists of Casualty claims responsibilities within US Casualty Specialty Claims that underwrites Specialty lines of insurance. Insureds can be property owners and contractors. Claims involve Construction Defect only. Some will require direct claims handling within an internal claims system and within a separate claim system, with review and analysis of authority requests. Claims will be located across the United States and may require occasional travel to attend meeting, mediations and trials.   *This position can be filled as 100% remote, but prior Construction Defect claims experience will be required.     Responsibilities: - As the claim’s owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. - Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. - Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. - Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. - Responsible for managing the practices and billing activities of outside counsel. - Accountable for security of financial processing of claims, as well as security information contained in claims files. - Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). - Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. - May analyze the impact upon claims policies and procedures and advises Claims. - Management so appropriate action can be taken where required. - Participates in special projects.

At Liberty Mutual - Procurement, we’re at an inflection point. We have the executive sponsorship to succeed in building a Vendor Management function. So, we’ll provide the opportunity for you to be a leader in Technology Vendor Management.    As a Principal Technology Vendor Manager, you'll be responsible for strategic vendor operations supporting technology products, applications, and professional services. You may serve as the sole contact or part of a broader team who manages both the vendor relationship and vendor operations work. This includes all activities within an assigned scope of technology vendors to build and manage relationships and associated products or services to support technology stakeholders in the areas of obtaining expected contractual obligations and quality products and services.   You'll be responsible for managing the strategic contract life cycle, which includes changes and modifications as well as the enforcement of performance clauses, including incentives and remedies. You'll build, maintain and enhance relationships with strategic (high-value and high-dependency) technology vendors and internal stakeholders. You'll provide advanced consultative day-to-day support to vendors and internal stakeholders by researching & resolving vendor related questions and issues. You'll identify vendor performance trends through research and data analysis as well as drive process improvement initiatives, identify gaps, and make recommendations for new services.   Responsibilities - Answers vendor and internal stakeholder questions about systems, processes, technology, and procedures of all levels of complexity. - Leads research and data analysis to report on key vendor metrics and presents findings to the vendors and/or internal stakeholders. - Leads projects of all levels of complexity and provides guidance and mentorship to project team members. - Creates/updates service level agreements and appropriate penalties based on data analysis and knowledge of industry best practices. - Responsible for assigned vendor’s delivery of work including Quality, Timeliness, other Service Levels, as well as operational metrics. - Leads initiatives to monitor the health of the vendor relationships and suggests plans for improvement. - Oversees key client reviews to ensure relationship with external vendors and internal business partners remains strong. - Coach’s others in the value and methodology of relationship management. - Trains vendors on new or updated process. - Contributes to vendor cost savings initiatives by researching new products and services. - Plans, coordinates, and leads business review meetings, creating action plans - Defines and holds strategic vendors to high performance standards and drive continuous improvement.  - Identifies and maintains vendor performance metrics on technical, process and business outcomes - Creates IT Vendor Management processes, procedures, and workflow.  - Maintains an IT knowledge base of negotiating strategies, relevant subject matter experts, and best practices. - Act as consultant/advisor on projects to develop appropriate vendor engagement strategies for various technologies and services.  - Responsible for developing matrixed individuals to ensure appropriate skills development, and knowledge base for optimizing large or high-dependency portfolio strategies.      

Liberty Mutual Surety™ is currently recruiting for a Surety Underwriter to join our Surety Plus team in Denver, Colorado.   As a Surety Underwriter you will market, underwrite, and service independent agents, brokers, and small to mid-sized contract surety accounts within an assigned territory. Using your excellent rapport building skills, you will build and maintain positive relationships and will market to your territory focusing on relationship building rather than transactional sales.   You will also use your business and financial acumen to perform primary credit underwriting and financial/risk analysis, provide recommendations, and make decisions on new and existing accounts. This is an excellent opportunity for an experienced and self-motivated surety professional looking to grow their career with a top surety company that focuses on its employees and customers first.   Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world’s largest globally Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.    Responsibilities:  - Meets with agents and brokers from assigned customer base/territory to solicit business/submissions via marketing efforts and educate agency representative(s) on Liberty Mutual Surety policies, procedures, appetite, and requirements.   Act in a consultative capacity and discuss/review agency accounts and performance. - Underwrites new and existing account submissions utilizing underwriting authority granted by Chief Underwriting Officer.  May handle most complex accounts based on level of role.  Makes thorough evaluations and assessments of a customer’s financial, technical, organizational, and management capacities, experience, desired objectives as well as a subjective judgment of character, normally based upon data/insights.  In many cases, will meet with client to facilitate above assessments. - Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of the account and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate  - Develop/maintain strong relationships with agents/brokers and oversee a book of Small to mid-sized contract Surety business within defined territory. Meets production, marketing, and profitability goals as set by manager and assist in developing marketing plan. - Stay abreast of Liberty Mutual Surety product lines and identify cross-selling opportunities with agent, engaging/referring appropriate parties as necessary. - Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. - Monitor an existing book of business from an underwriting standpoint.  Continuously evaluates the qualitative characteristics of the business (new and existing) as assigned.  Examples include utilization of self-audit programs, financial ratio analysis report.  Makes recommendations to Manager for proper lines of authority to be submitted to Home Office.  Monitors and controls utilization of such lines to ensure compliance with guidelines. - May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses.  Coordinate and surface issues to more Home Office staff and Bond Managers - Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. - In connection with credit recommendations which tend to fall outside of normal underwriting standards, applies sound reason and business logic to reach decision as authorized.  Effectively documents such logic in file and communicates to more senior Home Office and Field underwriting staff, as necessary. - Provide direction for topics to be addressed in meetings with agents, customers and others, as necessary. - Prepare and implement instructions for administering workflows and accounting/billing issues to service unique situations. - May mentor more junior staff based on level. - Performs special projects and other duties as assigned. Please note: Salary and level based on experience. 

Advance your career Liberty Mutual Insurance - A Fortune 100 Company   Are you looking for an opportunity to use your degree in the business world? Then Liberty Mutual's Equipment Breakdown Risk Control group might be right for you. Our Equipment Breakdown Risk Control team works closely with our customers to help them identify, quantify, mitigate, or eliminate serious threats to their businesses. In the process, we help fulfill Liberty Mutual's mission of helping people live safer, more secure lives.   Liberty Mutual is currently hiring an Equipment Breakdown Risk Control Consultant to provide jurisdictionally required inspections and other services to an assigned group of customers.   This role is being offered 100% remote in the territory.    Reporting to the Equipment Breakdown Engineering Manager, you will: - Perform jurisdictional inspections on boilers and pressure vessels within assigned territory and report findings to the authority having jurisdiction and other interested parties. Support underwriters with risk assessment account reviews and serve as a technical resource to field claim adjusters. - Conduct extensive research and data collection which helps to identify customer's source of risk, loss and costs. Compiles facts from on-site visits and various reports and databases to assess existing processes/practices, determine severity/frequency of problems, and identify needs. Assesses and benchmarks customers performance against internal and industry standards. - Interpret and analyze data to determine best course of action and/or solution that satisfies customer's risk service's needs. Utilize advanced software applications to help find innovative and cost-effective solutions to customers risk service's needs. Conduct cost-benefit analysis to determine how and when a recommended improvement at customers' facility/operation will pay off. Investigate cause and effect relationships. - Prepare technical reports which reports and evaluates data. - Organize data into a format which can easily be presented to customer. Prepare and present reports which outline action plan for improved practices and/or changing workforce cultures/behaviors. - Maintain effective partnerships with customers. Learn about customer's business in order to identify risk management objectives and needs. Ensure accurate and concise communication and mutual understanding with customers. Keep customers informed of status of services, support material available and outside resources relevant to identify customers' safety concerns. - Participate in training and development of customers. Oversee implementation of program(s). Provides technical support to assist with implementation of recommendations/actions plans. Counsel customers regarding technical issues. - Actively pursues professional development efforts to better meet customer expectations. - May actively participate in acquiring new business by following up on leads and presenting proposals to potential customers.  

Provides moderately complex consultative services to an assigned group of customers within a risk control specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.   Depending on experience this role can be hired at varies Consultant levels.  - Property experience preferred. - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. - Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. - Provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants. - At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services. - Participates in actively acquiring and retaining profitable business. - Identifies new business opportunities for LP services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. - Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.

Independently plans and monitors the development of financial plans and the analysis and reporting of results in a deadline focused environment, working with the team to gather information and resolve issues as they arise. Uses increasing business acumen and analytical expertise to perform ad hoc financial analysis and effectively communicates the results to management. Leads efforts to continuously improve processes to increase the speed and effectiveness of financial analysis.   The compensation for this role is dependent on experience and geographic location of candidate.   Responsibilities: - Performs functions of the annual planning process, monitoring timely completion and escalating issues for resolution. - Proactively assists business users in the budget or financial planning process. - Develops ad hoc and on-going financial forecasts and models that assist the business in making decisions, effectively communicating trends and outcomes. - Creates complex management reports and associated analyses that explain financial results or changes to the forecast or plan, investigating discrepancies and trends to identify business drivers of results. - Review the analysis and reports developed by other teammates and contractors. - Oversees a budgeting or other financial system, coordinating enhancements and assisting in resolving production problems. - Continually assesses the business value and efficiency of the work performed, making suggestions for improvements and collaborating with others in implementing them. - Leads or actively participates in increasingly complex department projects and continuous improvement activities. - Fosters the development of contractors by sharing expertise and experience through training or reviewing their work. - May provide feedback on performance.

The Underwriting Specialist will contribute to the growth and profitability of Financial Risk Solution's credit and political risk portfolio through marketing, underwriting and managing of our products with daily interaction with clients and brokers. Demonstrates functional technical knowledge of underwriting concepts, practices, procedures and techniques to include coverage issues, product lines, marketing, relevant systems, and competition in the marketplace. Responsibilities: - Reviews and negotiates policy terms and conditions - Establishes and maintains relationships with the brokerage community to facilitate marketing of Credit and Political Risk insurance products and services. - Underwrites targeted new and renewal business of by reviewing and analyzing insured's (or prospective insured's) loss history, financials, and other pertinent information at the direction of the manager. - Makes independent marketing calls to brokers and prospective insureds. Contributes to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. - Communicates with other product line underwriters and claims analysts in order to provide comprehensive customer service. - Communicate daily with our global team in London. - Performs related duties as requested to include, report preparation, presentations, and special projects to assist in ensuring the success of the product line unit.

Liberty Mutual Insurance has an exciting opportunity for an enthusiastic law student who is interested in making an immediate and valued contribution. As a Law Clerk you will provide technical support to staff attorneys, perform legal research and assist in drafting and filing legal documents. Responsibilities: - Performs legal research utilizing both written and electronic sources. - Assists attorneys in brief and opinion writing. - Prepares draft memos. - Gathers and compiles facts and relevant case information. - Drafts pleadings and motions. - Assists attorneys in preparing for depositions and trials.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within the Missoula, Montana area. To be successful in the role, candidates should live within this area or very close to it.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Hybrid: Expected to be in the office a minimum of two days a week. Are you looking for an opportunity to significantly contribute to a fast-growing business? Then the UW Support Supervisor of our Liberty Mutual Equipment Breakdown team might be right for you. Our Equipment Breakdown team writes monoline, internal reinsurance, and external reinsurance. We have experienced rapid growth in the past several years and as an UW Support Supervisor, you will help support our goal of doubling our business in the next several years.    Manages Account Analysts who provide timely and high-quality customer service to underwriters and agencies/brokers by performing basic underwriting activities, such as qualifying requests for proposals (RFPs), gathering and analyzing data, selecting rates and forms for coverage options, and entering information into databases for account pricing.  Responsibilities: - Selects, develops and manages a talented team that supports the underwriters in achieving a balanced, profitable and quality book of business by performing various pre-underwriting activities, gathering data, identifying rates for coverage options, and entering information into databases. - Partners with UW to direct the day-to-day activities of team by facilitating communication and establishing priorities, reviewing territory assignments, redirecting work when needed and assisting others with resolving problems in order to make improvements in the work or meet established operations service standard (e.g., Operational objectives, Billing instructions, Policy Writing Instructions, endorsements, submission clearance, etc.). Elevates issues as needed through Tier huddles and problems solving. - Maintain compliance regulatory requirements as well as internal policies, procedures and processing with all standards through process confirmations, regular reporting and follow up as appropriate; works with the Underwriting Management to ensure underwriting files are documented, follow filing protocol and maintain accurate account history. - Responsible for the acquisition, retention and development of Account Analyst talent. Formally manages, guides and mentors Account Analyst’s to improve technical and behavioral capabilities. - Fosters a collaborative team environment that is conducive to continuous improvement and root cause problem solving activities. Promotes an environment of continuous improvement, collaboration and partnership applies Liberty Mutual Systems (LMS) principles to improve customer relationships, quality and work processes. - Ensures that the unit develops and maintains effective business relationships with underwriters, internal partners and external clients; fosters and environment of collaboration and partnership with peers, Distribution, Underwriting, Claims and other areas.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The field property claims adjuster will be traveling to insured homes within the Orange, CA area. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Advance your career Liberty Mutual Insurance - A Fortune 100 Company   Are you looking for an opportunity to use your degree in the business world? Then Liberty Mutual's Equipment Breakdown Risk Control group might be right for you. Our Equipment Breakdown Risk Control team works closely with our customers to help them identify, quantify, mitigate, or eliminate serious threats to their businesses. In the process, we help fulfill Liberty Mutual's mission of helping people live safer, more secure lives. Liberty Mutual is currently hiring an Equipment Breakdown Risk Control Consultant to provide jurisdictionally required inspections and other services to an assigned group of customers.   This role is being offered 100% remote in the territory.    Reporting to the Equipment Breakdown Engineering Manager, you will: - Perform jurisdictional inspections on boilers and pressure vessels within assigned territory and report findings to the authority having jurisdiction and other interested parties. Support underwriters with risk assessment account reviews and serve as a technical resource to field claim adjusters - Conduct extensive research and data collection which helps to identify customer's source of risk, loss and costs. Compiles facts from on-site visits and various reports and databases to assess existing processes/practices, determine severity/frequency of problems, and identify needs. Assesses and benchmarks customers performance against internal and industry standards. - Interpret and analyze data to determine best course of action and/or solution that satisfies customer's risk service's needs. Utilize advanced software applications to help find innovative and cost-effective solutions to customers risk service's needs. Conduct cost-benefit analysis to determine how and when a recommended improvement at customers' facility/operation will pay off. Investigate cause and effect relationships. - Prepare technical reports which reports and evaluates data. - Organize data into a format which can easily be presented to customer. Prepare and present reports which outline action plan for improved practices and/or changing workforce cultures/behaviors. - Maintain effective partnerships with customers. Learn about customer's business in order to identify risk management objectives and needs. Ensure accurate and concise communication and mutual understanding with customers. Keep customers informed of status of services, support material available and outside resources relevant to identify customers' safety concerns. - Participate in training and development of customers. Oversee implementation of program(s). Provides technical support to assist with implementation of recommendations/actions plans. Counsel customers regarding technical issues. - Actively pursues professional development efforts to better meet customer expectations. - May actively participate in acquiring new business by following up on leads and presenting proposals to potential customers

Lead Catastrophe Analyst, will, at the direction of CAT management, participate in and manage projects to ensure their assigned tasks and those of other participates are successfully completed in a timely and efficient manner. Works closely with CAT management to maintain optimal workflow and utilization of CAT software applications. Assist in the developing and updating unit training documents and provide group training to staff outside unit, focused on CAT software and associate applications. Will assist CAT Management in the development of risk management tools, modeling techniques, and processes needed to monitor and control exposures. Maintain "super-user" status on all CAT unit applications. Obtain earliest possible training on software vendors' next-generation products to be adopted by the CAT unit.   Responsibilities: - Oversee the day-to-day management of portfolio processing, ensuring data integrity, accuracy and timeliness of information within all catastrophe management systems. - Support the team by developing tools and processes for collecting, monitoring and reporting on exposure and modeled loss data. - Independently prepare complex analyses and present findings to management.  - Work with CAT Management to create standard reports to report current exposure accumulations and forecast of future risk. Develop ad-hoc reporting as required. - Retain ownership and management of projects and initiatives as directed by CAT management. - Identify opportunities for efficiencies and improvements to processes, controls and technology systems related to CAT. - Train users on applications and ensure timely and accurate data capture. Serve as the technical expert and department resource for tools and data management.

A Conference Center Supervisor, working with minimal supervision, plans and manages all aspects of large to complex company meetings and special events hosted internally across designated campus Conference Centers. Clients include senior management, department managers, outside customers, and vendors. This position supervises conference center staff including coordinators and associate coordinators.   Responsibilities - Provide meeting planning support to all levels of internal clients. - Work with multiple parties to schedule, plan and execute a complex mix of conference center meetings including multi-day, high impact, high visibility meetings, as well as shorter, variable duration meetings. - Assist the Conference Center Manager in defining daily operations of the Associate Coordinators and Coordinator(s). - Provide guidance to Conference Center Coordinators, Conference Center Associate Coordinators and contracted personnel at designated locations including scheduling, training, performance reviews and appropriate feedback and coaching. - Work with Conference Center Manager to develop and manage internal budgets. Utilize multiple on-line tools, such as Reserve and Outlook to streamline the process of planning, sourcing, and managing conference room utilization. - Respond to client questions and requests. Must be capable of making on-the-spot, sound decisions in unique situations. - Partner with Conference Center Manager and other departments in the design and implementation of integrated Audio Visual systems. - Additional duties may include project-related work as assigned by Conference Center Manager. May have responsibilities for after-hours events or weekend meetings.