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Investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. General Adjusters handle commercial property claims of every complexity level with the highest degree of independence on most losses.   The preferred location for the selected candidate is within a commutable distance from the Rocklin, CA, Lake Oswego, OR, or Las Vegas, NV offices to attend collaborative in-person meetings approximately two times per month, but will consider remote candidates.   The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty Mutual regions. The compensation for this role is dependent on level of position, experience and geographic location of candidate.   Responsibilities Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. Reviews and utilizes financial statements to adjust business interruption losses of any complexity with minimal supervision. Engages and manages consultants as required to assist in determining facts, causation, damages and exposure monitors the costs to ensure they are reasonable and necessary. Establishes and maintains accurate loss cost estimates for each claim for reporting, financial records, and other purposes. Keeps the Insured and others informed about the claims status with clear, timely and accurate written/oral communications. Effectively communicates in writing on any coverage issue with minimal review and coaching. Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate. Meet time requirements of the policy and fair claims handling practices. Effectively negotiate settlement of most claims with minimal supervision and the most complex claims under the general direction of the Executive General Adjuster. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability. Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflects the adjustment activities and substantiates any payments made.

Under limited supervision, our Technical Risk Control Consultant provides consulting services, within a specialty area for a broad range of products/services. Consultants conduct extensive research, data collection and evaluation and analysis in order to make recommendations to control customer's source of risk, loss and/or costs.    Depending on experience this position can be hired at varies Consultant levels.   Responsibilities:      - Construction area of expertise preferred.    - Risk Selection: Partnering with UW & Distribution to adequately provide an opinion of risk to meet profitability objectives through pre-bind and renewal risk assessments.  Develop strategies and influence stakeholder to reduce total cost of risk.       - Account Service: Work with customer stakeholders to provide comprehensive risk control services and assists in meeting customer key performance indicators.  Including a deep understanding of customer operations and the industry exposures in order to develop strategies to mitigate risk.      - Leadership:  Having the ability to cross collaborate, innovate, influence and inspire those around them to meet a common goal.  This includes mentoring and coaching, owning personal and career growth aspirations.     - Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product, service delivery, in a collaborative way that provides consistent innovation.      - Relationship Building:  Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer in order to impact business objectives.        Key Capabilities and Characteristics:  - Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.   - Able to adapt to changing and competing priorities demonstrating resilience and flexibility.  - Demonstrates personal energy, stamina and discretionary effort.  - Works with a sense of urgency and handles setbacks/feedback with a growth mindset.  - Strong collaboration skills and commitment to continuous improvement.  - Ability to develop and maintain relationships with customers, peers, and industry contacts.  - Capacity to become trusted advisor and partner with the customer.  - Effective interpersonal, oral and written communication skills.  

Experience is here to lead the GRM U.S. Digital-First mandate and rally the organization around transforming digital connection opportunities into extraordinary experiences that position our company to win big with our customers, agents and prospects. We will make digital our competitive advantage, keeping prices low for customers, reinvesting in market-leading growth, and becoming an admired, first-quoted carrier. We will provide the best digital quoting experience in the industry and make digital our primary channel for service and claims, delivering innovative experiences that exceed consumer and agent expectations.    About the Role:  We’re looking for a Sr. Product Designer to join our UX Product Design team working on the modernization of our IndependentAgent and sales experience. You will focus on creating best-in-class digital tools for our agents. Under general direction, you will create user-centered design solutions for the agent experience that feature ease of use, employ best-in-class interaction design, and optimize the user experience. You'll experience a degree of autonomy you don't often see elsewhere. In this role you will work with business, technical, and product leads to understand the business vision, objectives and transformation plans to help identify opportunities for competitive advantage.    You could be a great fit for this role if you are:  - A Visual Craftsman: You will create conceptual sketches to communicate design ideas as well as detailed design specifications for the finished product. You will ensure brand standards are appropriately integrated into all final designs to deliver a consistent experience.  - An Experience Innovator:You will work throughout all phases of the design process such as conceptual design, storyboards, persona/scenario development, user task/interaction flow diagrams, information hierarchy, wireframes and prototypes.  - A Customer Advocate: You will help identify user research needs and participate in immersive user research, concept testing, and usability testing. You will continuously seek and integrate user feedback and test results to optimize solutions.  - A Natural Collaborator: You will work with multiple functions, including product owners and developers throughout the product lifecycle, seeking frequent feedback and integrating multiple considerations into your work. 

Liberty Mutual’s Corporate Risk and Capital Analytics (CRCA) unit within Corporate Enterprise Risk Management (ERM) is responsible for the maintenance, execution, and continuous improvement of the Corporate economic capital model and for providing oversight and governance of risk and capital modeling for the enterprise. CRCA collaborates closely with the GRM and GRS Risk and Capital Modeling units. The CRCA unit is also responsible for coordinating the annual LMIG capital attribution process, supporting Enterprise Risk Management, including the prospective solvency assessment in the company’s Own Risk and Solvency Assessment (ORSA), and generating insights from and developing applications for economic capital (EC) modeling.   We seek a highly motivated individual with advanced quantitative skills to join our team. This person will work with Risk, Actuarial, and Finance teams within the businesses, other parts of Corporate Finance, and Investments to identify, design, and implement enhancements to Corporate EC models, support enhancements to business and functional area models and processes, and help promote understanding and credibility of economic capital modeling across Liberty Mutual. The successful candidate will be a creative, highly motivated, self-directed individual with superior quantitative skills, sound business judgment, the ability to identify and solve complex problems, the ability to manage and/or execute multiple projects simultaneously, and the ability to address a wide range of topics successfully.   Responsibilities: - Assist with the development of new applications and tools to support the use of EC concepts across the organization - Develop additional capabilities for existing tools, including regular capital reporting, that will provide management with insightful information on strategic risk and return decision making - Perform ad-hoc analyses on a wide variety of risk and capital-related topics - Support the LMIG ERM program by providing analysis and insight on risk drivers - Provide support for improvements and maintenance of the corporate economic capital models, data, and processes based upon internal team observations as well as ongoing feedback from Corporate, business, and functional teams in risk, actuarial, finance, and investments - Assist with the development of consistent definitions and measures of risk and of capital utilization by enhancing the analyses supporting the reporting of key risk drivers, risk distributions, segment profitability, and their impact on capital - Assist with the implementation of timely and practical solutions to complex problems  

The Workers Compensation Claims Specialist  on the Helmsman/Eberle Vivian team works using the latest technology to manage an assigned caseload of routine to mild to moderately complex Workers Compensation claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability and evaluating losses. The role interacts with injured workers, self-insured employers, medical providers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.   This position may be filled as a Claims Specialist I,  Claims Specialist II,  or  Senior Claims Specialist I depending on candidate experience.The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty Mutual regions and the overall cost of living for that region.   Candidates who are selected for this position will have the flexibility to include an option to work from home full-time. Candidates who are selected for this position will be trained remotely and should be available as needed to travel based on business needs.   This position includes a $2500 sign on bonus!   Washington Self-Insured Certification Required   Responsibilities: - Manages an inventory of workers compensation claims to evaluate compensability/liability. - Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. - Plans and conducts investigations of claims to confirm coverage and compensability. - Assesses statutory compensability for submitted claims and notifies the self- insured employer of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. - Performs other duties as assigned.

The Global Risk Solutions (GRS) Capital & ERM group is seeking a highly motivated individual to join our Capital Modeling group. This individual will manage a small team of actuaries responsible for designing, developing, and implementing dynamic financial analysis solutions for the Global Risk Solutions organization. They will be leading a team to build out the capabilities of the GRS Capital Model, generating production runs, supporting capital allocation, providing analysis of reinsurance programs, and developing risk reporting. The successful candidate will have very strong analytical abilities, enjoy developing complex models, diving deep into a model to understand dynamics, have good business judgment, enjoy identifying and solving complex capital related problems, and be comfortable owning important analyses that will receive significant visibility.    Global Risk Solutions is a leading provider of commercial, specialty insurance, and reinsurance products, delivering a wide array of innovative products, deep technical expertise, strong client engagement and market-leading performance worldwide. The product lines include workers’ compensation, commercial multi-peril, surety bonds, crisis management, marine, terrorism, management liability, cyber liability, and energy.   Responsibilities: - Ownership of the GRS Capital model including driving improvements and maintenance of the capital model, its data, and the processes supporting the model - Provides consultation to senior management and staff regarding capital model dynamics and capital analytics - Develops tools to evaluate and optimize the GRS reinsurance program - Offer solutions for loss modeling of commercial and specialty lines of business - Implement timely and practical solutions to complex problems - Collaborate with Finance, Reserving, and Underwriting to understand the business and guide development of risk analytic tools that accurately reflect the business - Lead or participate on cross-Liberty efforts on risk modeling - Develops departmental policies & procedures Please note this posting is open to multiple locations or remote. Compensation will vary based on location, experience and education.   

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The field property claims adjuster will be traveling to insured homes within the Mooresville, IN. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Responsible for overseeing the underwriting operations of a region or segment. Builds expertise by selecting, developing and managing a unit of technically competent underwriters with multi-line expertise, confidence of judgment and deal orientation. Identifies and pursues opportunities for profitable growth in order to achieve a balanced, profitable and quality book while protecting Company assets. Develop and maintain effective business relationships with distribution and service partners. Applies an advanced level of expertise and judgment to analyze data prepared by underwriters and provides approval for risk selection and acceptance, coverage, and price for multi-line business. Responsibilities - Leadership: Responsible for the acquisition, retention and development of senior level underwriting talent. Formally manages, guides, mentors, and coaches underwriters in both technical and professional skills. Fosters an environment conducive to continuous improvement and root cause problem solving activities.  - Risk Selection: Responsible for developing and implementing a strategy to better evaluate risk quality and further UWs skillset in qualifying, selecting and assessing risk. - Agent/Broker Relationships: Establishes and maintains high level of relationship management with key Agents and Brokers. Develops underwriters' negotiation, communication and general deal making skills. - Portfolio Management: Evaluates portfolio performance based on profitability metrics, multi-line diversification, reinsurance, production metrics and industry trends. Defines strategy and oversees execution of continuously improving portfolio in alignment with division or segment objectives. - Quality Audit and Account Review: Ensure files meet regulatory requirements and internal documentation standards. Coaches underwriters to articulate thought process, decision making within both account reviews and file documentation.

Advance Your Underwriting Career at Liberty Mutual Insurance- A Fortune 100 Company   Our underwriters focus on answering two fundamental questions. Should we write a policy for a particular customer? What is a fair price for the risk that we would assume by writing the policy?   As the Underwriting Specialist in our National Insurance Property team, you will work under broad management direction, analyzes a company's exposures, hazards, financial ratios, commercial property insurance coverage, loss history, pricing targets, and desired program structure to recommend whether to proceed with an account, and if so, under what terms and conditions. This Large Account Property Underwriter will work with an Account Analyst and Risk Engineering to underwrite single carrier business greater than $150M TIV. (Total Insured Value).   This will be considered a Hybrid role in the posted territory   You will: - Develops, grows, and maintains a profitable, diversified book of business through marketing, effective underwriting decision making, mutually beneficial agent/brokers relationships, strong market-facing leadership presence and application of underwriting tools, systems, and expert resources under limited supervision. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee. Participates in regular projects that further the goals of the company. - Risk Selection: evaluates or assesses the business applying for insurance by qualifying accounts; identifying, selecting and assessing risks; determining the premium, policy terms and conditions; obtaining approvals; creating/presenting the proposal to the agent/broker and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Key Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Key Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long term quality pipeline with Key Agents/Brokers. - Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to preferred brokers to market and cross market. Provides input to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates multiple areas of expertise and provides regular updates to other underwriters. - Continuous Improvement: Actively participates in continuous improvement by fully engaging in daily huddles, generating suggestions, following appropriate procedures and work principles, participating in problem solving activities, and using continuous improvement tools to support the work of the team.

Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims with varying complexity and perils.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory       Responsibilities:     - Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. Reviews and utilizes financial statements to adjust moderately sized business interruption losses. - Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure. - Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary. - Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes. - Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim. - Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate. - Meet time requirements of the policy and fair claims handling practices. - Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability. - Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made. - May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel. - Will be called upon for catastrophe duty.

**THIS IS A FIELD POSITION AND WILL BE WORKING IN THE LOWELL/BILLERICA, MA TERRITORY**   Auto Damage Appraisal Licensing and Certification are required.   SIGN ON BONUS OF UP TO $15,000   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory.    Completes quality appraisals of damaged vehicles to restore these vehicles to their pre-damage condition. Completes moderate to more complex claims within assigned authority limits consistent with company policy and legal requirements. Daily expectations include total loss opinions, auto repair shop and independent adjuster appraisal re-inspections, and supplemental appraisals. Provides best in class service to our internal and external customers. Provides technical and procedural assistance to other insurance professionals in relation to the claims appraisal process. Responsibilities Using multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. Submits appraisals promptly to claims personnel or issues payments to policyholders and/or claimants to expeditiously process claims. Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to a particular accident. Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed. Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders. Evaluates claims for potential fraud or subrogation. May be called upon for catastrophe duty All other duties as assigned.

Global Treasury is looking for an energetic, self-starter to co-lead our data and analytics journey! This role will be instrumental in supporting the expanded use of analytical tools across the Treasury team, including supporting the development of Treasury employees’ analytical skills.   Leadership in change management, understanding core advanced analytical techniques, a drive to make things better through data and bring others along the journey will be needed to push many objectives that help to build an analytical culture to continue to drive exceptional business value.    The ideal candidate possesses advanced analytical abilities and will be able to work collaboratively & independently.   This is a Hybrid position and will require a minimum of 2 days in office.   Responsibilities: - Conducts moderate to high complexity analysis under general direction, for a particular business unit/function. - Identifies trends and issues following pre-defined business processes. Provides technical and analytical assessments of issues facing the business and presents findings to key stakeholders. - Queries data to conduct ad hoc analyses of metrics. - Analyzes results to quantify the competitive performance of the business. - May utilize more advanced statistical techniques to solve business problems. May utilize, update and adapt predictive modeling tools and/or focus on the application of the tools. - Serves as point person for moderate to high complexity projects. - Serves as team member on moderate complexity projects and may lead own work stream. - Actively shares job knowledge with less experienced analysts. - May be assigned to mentor a new hire, depending on experience.

The Global Risk Solutions (GRS) Capital & ERM group is seeking a highly motivated individual to join its Capital Modeling group. This individual will join a small team of capital modelers responsible for designing, developing, and implementing dynamic financial analysis solutions for the Global Risk Solutions organization. The team is responsible for parameterizing the GRS Capital Model and legal entity models, including coordinating with Finance, Pricing, and Reserving, fitting distributions, developing risk dependencies, and supporting capital allocation. The successful candidate will have strong analytical abilities, enjoy developing statistical models and processes, working with large data sets, and diving deep into drivers of line of business dynamics.   Global Risk Solutions is a leading provider of commercial, specialty insurance, and reinsurance products, delivering a wide array of innovative products, deep technical expertise, strong client engagement and market-leading performance worldwide. The product lines include workers’ compensation, commercial multi-peril, surety bonds, crisis management, marine, terrorism, management liability, cyber liability, and energy.   Responsibilities - Collaborate with other team members to achieve the following with the goals.  - Regularly update capital model parameters and assumptions for multiple models - Develop new solutions and improvements for statistical models and processes used to calculate these inputs - Implement timely and practical solutions to complex problems - Lead collaborative projects with Finance, Reserving, Pricing, and Underwriting with the goal of better understanding the business and reflect that understanding in model parameters - Communicate processes and parameterization results to stakeholders outside the team Please note this posting is open to multiple locations or remote. Compensation will vary based on location, experience and education.   

Do you have the skills—and drive—to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide.   Job introduction:   The Corporate Functions Legal Technology group is seeking a motivated Senior Backend Software Engineer to join our team.  This position will be on a team focused on creating a modern API suite for data access for core online transaction processing data. As a member of an Agile squad, you will deliver key technology solutions in direct alignment with business strategies. We are modernizing our portfolio but not merely rewriting legacy systems. We are building new cloud native applications from the ground up with a focus on strong engineering practices to meet the evolving needs of our customers.     You will be responsible for work in all stages of the development lifecycle. The industry changes quickly, so we are looking for you to respond to change, pick up new technologies and adapt to shifting requirements. We also want you to take pride in your work and have strong design and development expertise. We value quality code delivery and expect you to demonstrate competence at writing, testing, and debugging.    There is also flexibility in this role to experiment with new technologies and influence the direction of the Legal Technology Organization. You will have an opportunity to be a technical leader and entrepreneur, ready to bring new ideas and keep the Legal space at Liberty significantly ahead of the industry. You will be engaged in challenging, innovative projects that have an impact.    We encourage you to apply and bring your expertise if you're a:  - Collaborative partner: Working with our Corporate Functions Legal Technology group team of scrum masters, product owners and fellow engineers, you'll tackle technical challenges and ensure quality as we move from legacy technologies to next-generation applications.  - Comprehensive problem-solver: As you manage the end-to-end development of software products, you'll analyze issues at the system level and handle any complications that arise by implementing effective solutions.   - Skilled technical engineer: You'll document and lead the implementation of technical features, improvements, and innovations   - Forward thinker: Simply fixing the problem isn't enough; using your proactive mindset and initiative, you'll continually look for ways to improve performance, quality, and efficiency.  

Construction and transportation are key industries within the U.S. As these industries expand and exposures get larger, risks get more sophisticated and complex. Liberty understands that and our Inland Marine division is poised to respond with a solution-oriented approach. Our underwriting team partners with risk engineering and claims to offer a complete and integrated insurance program to provide to our broker and insureds. We offer products for large project builders? risk, master builders? risk, contractor equipment and construction property within the construction industry and domestic logistics for the transportation industry as well as coverage for operational roads, bridges and tunnels.   As an underwriting consultant in the Inland Marine unit, you will develop, grow, and maintain a profitable, diversified book of business through effective underwriting decision making, mutually beneficial agent/brokers relationships, and application of underwriting tools/systems. You will also be asked to guide / mentor less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee as well as identifying and leading projects that further the goals of the company.   Responsibilities:   - Risk Selection: evaluates or assesses large builder's risks, contractor's equipment and logistics submissions by qualifying accounts identifying, selecting and assessing risks determining the premium, policy terms and conditions obtaining approvals creating/presenting the proposal to the agent/broker and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Key Agents and Brokers objectives through successful negotiations. Develops and maintains the relationship through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. - Portfolio Management: Manages the largest and most complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share with preferred brokers. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals. - Leadership: Formally guides, mentors, and coaches underwriters in both technical and professional skills. Demonstrates multiple areas of expertise and provides regular updates to other underwriters - Continuous Improvement: Actively participates in continuous improvement by fully engaging in daily huddles, generating suggestions, following appropriate procedures and work principles, participating in problem solving activities, and using continuous improvement tools to support the work of the team.

The Global Risk Solutions (GRS) Capital & ERM group is seeking a highly motivated individual to join its Capital Modeling group. This individual will join a small team of capital modelers responsible for designing, developing, and implementing dynamic financial analysis solutions for the Global Risk Solutions organization. The team is responsible for parameterizing the GRS Capital Model and legal entity models, including coordinating with Finance, Pricing, and Reserving, fitting distributions, developing risk dependencies, and supporting capital allocation. The successful candidate will have strong analytical abilities, enjoy developing statistical models and processes, working with large data sets, and diving deep into drivers of line of business dynamics.   Global Risk Solutions is a leading provider of commercial, specialty insurance, and reinsurance products, delivering a wide array of innovative products, deep technical expertise, strong client engagement and market-leading performance worldwide. The product lines include workers’ compensation, commercial multi-peril, surety bonds, crisis management, marine, terrorism, management liability, cyber liability, and energy.   Responsibilities - Collaborate with other team members to achieve the following with the goal of progressively taking ownership of some deliverables.  - Regularly update capital model parameters and assumptions for multiple models - Develop new solutions and improvements for statistical models and processes used to calculate these inputs - Implement timely and practical solutions to complex problems - Participate in collaborative projects with Finance, Reserving, Pricing, and Underwriting with the goal of better understanding the business and reflect that understanding in model parameters Please note this posting is open to multiple locations or remote. Compensation will vary based on level of position, location, experience and education.   

Northeast location is preferred (Boston area preferred) but open to candidates in other locations with strong industry experience.   This is a range posting. The actual internal level/grade and compensation for this role will depend on the candidate’s geographic location, overall experience, and skill level.   Summary:   Our Global Total Rewards team is looking for a Compensation Advisor to support the compensation strategy for the Liberty Mutual Investments (LMI) organization.  LMI manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across global public and private markets to build capital and generate income. With over $100 billion in AUM and staffed with ~300 investment, finance and operations professionals located in Boston, MA, LMI offers the best of both worlds — the look and feel of a boutique investment firm and the reputation and financial strength of a global leader.   The role is responsible for balancing the targeted compensation needs of LMI with the cohesiveness of the enterprise by delivering client-focused, innovative results. This senior technical professional (individual contributor) role partners with the LMI Senior Compensation Advisor to oversee all the activities of the design and implementation of compensation programs for the Investments business - including but not limited to short-term and long-term incentive plan design (formulaic and discretionary) and carried interest programs. Responsible for advising and providing compensation solutions related to staffing and retention needs. Delivering high-touch customer service and collaboration across key internal and external stakeholders. Experience in investments/asset management compensation is strongly preferred.   Responsibilities - Act as strategic compensation partner, trusted advisor, and relationship manager for Talent team and senior business leaders across Liberty Mutual Investments. - Direct planning, design and implementation of compensation programs and projects (including job evaluation, market pricing, base pay, incentives, and annual cyclical processes) - Support the establishment of, in partnership with talent stakeholders, short-term compensation priorities and long-term compensation plans for LMI. - Conduct detailed analyses to support the design, development, and evolution of investments compensation programs, to better align with current industry trends and competitive landscape. - Act as project manager, team member or advisor on large-scale compensation projects. When necessary, work with outside consultants to conduct special studies on pressing compensation issues. - Handle multiple concurrent and diverse initiatives. Independently and proactively address potential conflicts that impact current delivery commitments. Re-prioritize work and reschedule commitments as necessary. Respond to shifting priorities while maintaining progress of regularly scheduled work. - Proactively identify opportunities to redefine and streamline processes. Partner with key stakeholders to develop and implement changes and recommend best practices. Document new procedures and workflow accordingly. - Identify and apply advanced metrics, reporting and analyses to measure the effectiveness of compensation program design and delivery.

As a Desk Auto Damage Appraiser, you will be responsible for completing quality appraisals of damaged vehicles to restore these vehicles to their pre-damage condition. You will be handling moderate complexity claims within assigned authority limits consistent with company policy and legal requirements. This role entails making total loss opinions, auto repair shop and independent adjuster appraisal re-inspections, supplemental appraisals, and rental management. As an Inside Auto Damage Appraiser, you will provide a best-in-class level service to our internal and external customers. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   Responsibilities: • Utilizing multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. Submits appraisals to claims personnel or issues payments to policyholders and/or claimants. • Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to an accident. • Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed. • May be assigned to a segmented team to focus on total losses, rental management, initial or supplemental estimates. • Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders. • Evaluates claims for potential fraud or subrogation. • May be called upon for catastrophe duty • All other duties as assigned.

As a Desk Auto Damage Appraiser, you will be responsible for completing quality appraisals of damaged vehicles to restore these vehicles to their pre-damage condition. You will be handling moderate complexity claims within assigned authority limits consistent with company policy and legal requirements.  This role entails making total loss opinions, auto repair shop and independent adjuster appraisal re-inspections, supplemental appraisals, and rental management.  As an Inside Auto Damage Appraiser, you will provide a best-in-class level service to our internal and external customers. This is a remote position with the ability to work from home. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   Responsibilities: - Utilizing multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition.  Submits appraisals to claims personnel or issues payments to policyholders and/or claimants.  - Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to an accident. - Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed. - May be assigned to a segmented team to focus on total losses, rental management, initial or supplemental estimates. - Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders.  - Evaluates claims for potential fraud or subrogation.  - May be called upon for catastrophe duty - All other duties as assigned.  

As a Desk Auto Damage Appraiser, you will be responsible for completing quality appraisals of damaged vehicles to restore these vehicles to their pre-damage condition. You will be handling moderate complexity claims within assigned authority limits consistent with company policy and legal requirements.  This role entails making total loss opinions, auto repair shop and independent adjuster appraisal re-inspections, supplemental appraisals, and rental management.  As an Inside Auto Damage Appraiser, you will provide a best-in-class level service to our internal and external customers. This is a remote position with the ability to work from home. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   Responsibilities: - Utilizing multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition.  Submits appraisals to claims personnel or issues payments to policyholders and/or claimants.  - Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to an accident. - Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed. - May be assigned to a segmented team to focus on total losses, rental management, initial or supplemental estimates. - Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders.  - Evaluates claims for potential fraud or subrogation.  - May be called upon for catastrophe duty - All other duties as assigned.  

As a Desk Auto Damage Appraiser, you will be responsible for completing quality appraisals of damaged vehicles to restore these vehicles to their pre-damage condition. You will be handling moderate complexity claims within assigned authority limits consistent with company policy and legal requirements.  This role entails making total loss opinions, auto repair shop and independent adjuster appraisal re-inspections, supplemental appraisals, and rental management.  As an Inside Auto Damage Appraiser, you will provide a best-in-class level service to our internal and external customers. This is a hybrid position located in Westborough, Massachusetts. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   Responsibilities: - Utilizing multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition.  Submits appraisals to claims personnel or issues payments to policyholders and/or claimants.  - Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to an accident. - Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed. - May be assigned to a segmented team to focus on total losses, rental management, initial or supplemental estimates. - Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders.  - Evaluates claims for potential fraud or subrogation.  - May be called upon for catastrophe duty - All other duties as assigned.

Completes quality appraisals of damaged vehicles to restore these vehicles to their pre-damage condition. Completes moderate to more complex claims within assigned authority limits consistent with company policy and legal requirements. Daily expectations include total loss opinions, auto repair shop and independent adjuster appraisal re-inspections, and supplemental appraisals. Provides best in class service to our internal and external customers. Provides technical and procedural assistance to other insurance professionals in relation to the claims appraisal process. Responsibilities Using multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. Submits appraisals promptly to claims personnel or issues payments to policyholders and/or claimants to expeditiously process claims. Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to a particular accident. Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed. Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders. Evaluates claims for potential fraud or subrogation. May be called upon for catastrophe duty All other duties as assigned.

Completes quality appraisals of damaged vehicles to restore these vehicles to their pre-damage condition. Completes moderate to more complex claims within assigned authority limits consistent with company policy and legal requirements. Daily expectations include total loss opinions, auto repair shop and independent adjuster appraisal re-inspections, and supplemental appraisals. Provides best in class service to our internal and external customers. Provides technical and procedural assistance to other insurance professionals in relation to the claims appraisal process. Responsibilities Using multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. Submits appraisals promptly to claims personnel or issues payments to policyholders and/or claimants to expeditiously process claims. Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to a particular accident. Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed. Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders. Evaluates claims for potential fraud or subrogation. May be called upon for catastrophe duty All other duties as assigned.

Candidate can sit remotely in KS or MO. Company vehicle provided for travel, ~2 days per week.   Under limited supervision, provides loss prevention consulting services for all commercial lines and farm & ranch department for a broad range of products/services in all Loss Prevention operations. Conducts extensive research, data collection and evaluation and analysis in order to make recommendations to control customer's source of risk, loss and/or costs. - Conducts extensive research and data collection which helps to identify customer's source of risk, loss and costs. Compiles facts from on-site visits and various reports and databases to assess existing processes/practices, determine severity/frequency of problems, and identify needs. Assesses and benchmarks customers performance against internal and industry standards. - Interprets and analyzes data to determine best course of action and/or solution that satisfies customer's risk services needs. Utilizes advanced software applications to help find innovative and cost-effective solutions to customers risk services needs. Conducts cost-benefit analysis to determine how and when a recommended improvement at customers facility/operation will pay off. Investigates cause and effect relationships. Prepares technical reports which reports and evaluates data. - Organizes data into a format which can easily be presented to customer. Prepares and presents reports which outline action plan for improved practices and/or changing workforce cultures/behaviors. - Maintains effective partnerships with customers. Learns about customer's business in order to identify risk management objectives and needs. Ensures accurate and concise communication and mutual understanding with customers. Keeps customers informed of status of services, support material available and outside resources relevant to identify customers' safety concerns. - Participates in training and development of customers. Oversees implementation of program(s). Provides technical support to assist with implementation of recommendations/actions plans. Counsels customers regarding technical issues. - Actively pursues professional development efforts to better meet customer expectations. - May actively participate in acquiring new business by following up on leads and presenting proposals to potential customers. - Serves as a technical expert in a specific specialty area.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The field property claims adjuster will be traveling to insured homes within the Philadelphia,PA. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

**This is a ranged posting. Level of role offered will be based on skills and experience at manager discretion.** Ideal candidate will sit remotely in the Central Time Zone, preferably in OK, MO, AR, KS, LA, TX.   Great underwriters know how to balance data analytics with human intuition. If you like both quantitative and qualitative reasoning, enjoy the challenge and autonomy of managing your own accounts—at a company that offers competitive compensation and benefits, then consider joining the underwriting department at Liberty Mutual. As a Custom Underwriter in property casualty insurance, you’ll develop, grow and maintain diversified books of business while working closely with agents and brokers to assess risks, determine premiums, set conditions and negotiate deals that maximize profitability and meet business goals.   We encourage you to apply and bring your expertise if you’re a: - Strategic Account Manager: As part of your portfolio strategy, you’ll ensure a profitable book of Property and Casualty insurance by writing new accounts with premiums of $25,000 and above, and growing successful agent and broker relationships and pursuing renewals - Problem solver: You’ll crunch the numbers and review the data to determine risk selection, premiums, policies and conditions, as well as identify opportunities for improved growth, profit and diversification - Clear communicator: You’ll maintain and nurture successful relationships with agents and brokers, while presenting proposals, negotiating deals and obtaining approvals - Collaborative teammate: Contributing to overall team success, you’ll mentor underwriters in both a technical and professional capacity—sharing best practices and identifying opportunities for continuous improvement - Conscientious professional: Understanding that the deal isn’t done until the paperwork is complete, you’ll document account reviews, state-compliant sign-offs and referrals, letters of authority and follow underwriting guidelines

Under limited supervision, markets, underwrites and administers the most complex risks within a Surety office. Possesses a superior level of technical expertise and serves as a resource to other Surety employees as needed. Works directly with the home office underwriter. Monitors quality of underwriting in assigned offices utilizing self-audit processes and/or other techniques. Evaluates and analyzes new surety obligations and provides management with statistical reporting, as assigned.     Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries. Responsibilities - Meets with agents/brokers in assigned territory to solicit business/account submissions via marketing efforts and educate agency representative(s) on Liberty Mutual Surety policies, procedures, appetite, and requirements. Act in a consultative capacity and discuss/review agency accounts and performance. Stay abreast of Liberty Mutual Surety product lines and identify cross-selling opportunities with agent, engaging/referring appropriate parties as necessary. - Performs analytical evaluations of financial statements on both a static and trend basis. Determines an underwriting position of the most complex risks, and monitors their financial position through analysis of interim financial statements and work in progress data as appropriate. Recommends and monitors milestones and potential exit strategy on accounts showing high risk trends. - Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/work flow issues, within framework of Surety/Global Specialty policies and procedures, arising on the most complex risks in the office. Some examples include, but are not limited to, multiple surety accounts, captive reinsurance programs, joint ventures, and international transactions. - Participates in meetings, and may independently meet with accounts to assess their general management acumen, past experience, work experience of key personnel, depth of organization and desired work objectives, i.e., credit needs in the future to ensure that work undertaken will be successfully prosecuted. - Reviews, recommends and independently negotiates with internal and external parties (CPAs, bankers, lawyers, architects, engineers and subcontractors, etc.) to secure additional underwriting detail, as necessary, to assess risk on preliminary and ongoing basis. - Analyzes all statistical reports, claims data, and other financial exhibits, as directed by Manager. - Assists Surety Accounting in the collection of agency/account overdue accounts receivable, accounting/billing issues as needed. - Makes recommendations to Manager for proper lines of authority regarding accounts under their responsibility to be submitted to Home Office. Monitors and controls utilization of such lines to ensure compliance with guidelines. - May assist in monitoring work of other underwriters in the office to ensure that account updates to Home Office are completed in accordance with underwriting and service standards. Assists and supports less experienced underwriters with respect to technical underwriting issues, supporting and guiding same in meetings with agents, contractors and others, as necessary.  - May serve as technical expert and lead for other underwriting personnel in Surety offices. Provides analytical reports to Manager as directed. 

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory   **The field property claims adjuster will be traveling to insured homes within the Kansas City,MO. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The field property claims adjuster will be traveling to insured homes within the Palmdale, CA. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The Field Property Claims Adjuster will be traveling to insured homes within the Denver, CO area. In order to be successful within the role, candidates should live within 30 miles of this area or closer.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - May be called upon for catastrophe duty.

The Personal Lines Modeling Data Solutions (MDS) team is actively searching for a new member to join our team as a technical expert in support of data initiatives within Product Design & Modeling (PDM). The MDS teams works closely with modeling and delivery stakeholders to curate and deliver comprehensive data solutions that support sophisticated model development and the successful calibration and launch into market of high-quality home and auto personal insurance products.   As a member of the MDS team, analysts will contribute towards process and query enhancements within existing and emerging platforms, support and maintain operational data production, as well as collaborate within the team and with our technology and data partners to design and implement modern solutions leveraging cloud-based tooling to increase speed, efficiency, and accuracy of essential data products.   **This is a ranged posting and position offered will be at manager discretion based on skills and experience.**   **This position may have in-office requirements depending on candidate location.**   Responsibilities will include: - Working both autonomously and collaboratively design, prototype, develop, and scale data solutions of moderate to high complexity to meet the needs of business customers and progress organization initiatives. - Lead routine production and validation of data deliverables, overseeing stakeholder engagement, prioritization and planning, and communication. Continuously seek improvement and enhancement opportunities within existing processes. - Leverage agile techniques to gather and distill requirements, accurately scope work efforts, and drive successful development and testing of data products and processes. Proactively identify project risks and propose solution-oriented strategies. - Ability to think critically, analyze data, accurately diagnose data issues, and articulate impacts to varying audiences. - Eagerness to continuously learn and test new technologies and programming languages, adapt and deliver in a dynamic environment, and inspire and influence change through collaboration. Ideal candidate will have:  - Experience coding with SQL, SAS, or Python preferred. Additional experience with AWS, Spark, or Snowflake strongly preferred. - In-depth knowledge of data concepts, strategies, and methodologies for manipulating and curating structured and unstructured data preferred. - Familiarity with database design and data warehousing in an enterprise environment helpful. - Prior knowledge of insurance business operations helpful.

Liberty Mutual Global Risk Solutions is seeking a Manager, Actuary to lead loss reserving for North America General Liability. In this role, you will have direct accountability for $3.5 billion of reserves in a diverse and challenging book of business. You will play a critical role in ensuring the integrity of the balance sheet, using your analytical talents to solve complex reserving problems, and providing insights to leaders in order to influence business decisions. You'll work in a collaborative and dynamic work environment, across multiple functions including claims, underwriting, pricing, and finance, as well as across business units with reserving peers.   The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty Mutual regions.   Responsibilities: - Manages a team performing reserving analyses for General Liability across North America. Works with direct reports to identify strengths and development needs, regularly providing coaching and discussing progress on development plans and encouraging career development activities. Works with team to create an environment that is inclusive and collaborative. - Presents project work, findings and results to executives on a regular basis. Develops polished and professional report-outs, geared toward the Chief Actuary and business leadership levels, summarizing results, highlighting support for critical changes, and conveying key implications to business partners. - Produces diagnostics and leading indicators sufficient to identify changes in claims handling, business mix, and internal and external trends that can impact reserve estimates. Ensure reserve estimates are appropriately responsive to emerging developments and trends. - Provides clear and concise communication of technical actuarial work to technical and non-technical audiences, effectively influences key stakeholders. - Oversees multiple, complex project work streams related to key underlying assumptions designed to improve reserve setting. - Supports development of annual business plans for General Liability. - Maintains clear and concise documentation of critical assumptions and work products. - Collaborates with and provides actuarial technical assistance, information, and support to peers, senior managers, and others within and outside of the organization. - Monitors and analyzes developments in the marketplace and compares to internal trends, highlighting similarities and differences. Recommends areas for strategic or tactical research. - Identifies opportunities for innovation in reserving processes, tools, and techniques; provides direction for creative and strategic problem solving. - Mentors, motivates, and trains less experienced staff and peers.  

Under limited direction, contributes to the growth and profitability of the Builders Risk portfolio through marketing, underwriting and managing of products and services of complex risks. Risks may require special handling or unusual coverages. Requires specialized knowledge of underwriting concepts, practices, procedures and techniques to include coverage issues, product lines, marketing, relevant systems, and competition in the marketplace. Demonstrates strong strategic and marketing capabilities.   This role is considered a Hybrid in the posted territory   Responsibilities - Underwrites Builders Risk on combustible construction projects that are primarily wood frame, joisted masonry, and mass timber. - Reviews and negotiates policy terms and conditions with assistance from the manager. - Establishes and maintains relationships with the brokerage community to facilitate marketing of North American Specialty -Builders Risk products and services. - Underwrites targeted new business by reviewing and analyzing the project scope of work, site plans and renderings, geotech reports, construction budget, and other pertinent information at the direction of the manager. - Makes independent marketing calls to brokers. Represents the Company in broker facilitated meetings with prospective insureds. - Contributes to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. - Communicates with other product line underwriters and claims analysts in order to provide comprehensive customer service. - Performs related duties as requested to include report preparation, presentations, and special projects to assist in ensuring the success of the product line unit.

CSO (Customer Service Operations) is an inbound call center that provides customer service for the involuntary Worker’s Compensation department. We provide support to our agents and customers regarding Underwriting, Audit, and Financial inquiries.   Our Insurance Assistants work in an inbound call center and perform various duties. These duties include – taking phone calls, responding to internal and external requests regarding account information, taking payments, providing policy information, etc. As an Insurance Assistant, you must be able to follow detailed procedures, use your problem-solving skills, and apply strong organizational/administrative skills and insurance knowledge to accomplish both routine and non-routine tasks and duties. The role is metrics-based and does include but is not limited to phone handle time, after-call work, schedule adherence, number of items worked for offline, and service tracking.   Our hours of operation are Monday through Friday, 8:00 am-8:00 pm EST. Our employees need to be flexible to work within the hours of operation, plus some holidays. Most of our employees will work no later than 7:00 pm local time.   Our call center class begins on July 17, 2023. Attendance is critical to your success and is 100% mandatory for the duration of training. Your participation, performance, schedule adherence, and attendance will be continually assessed throughout training and the duration of your career.   **The following states/districts are excluded from eligibility at this time: Alaska, California, Hawaii, Illinois and New York**.   Job Responsibilities: - Enters and retrieves information of varying complexity using computer systems and applications to update records, obtain information for others and respond independently to most questions and problems. - Uses intermediate skills and business knowledge to answer questions related to billing and insurance forms/documents, taking payments, correspondence, and process other insurance transactions to provide customer service and support. Performs other duties as needed. - Upholds our customer care standards by achieving individual goals such as work quality, phone and email handle time, adherence, and reliability. - Adheres to a daily schedule to help maintain phone and offline service levels. - Interacts with other departments including underwriting and billing to help resolve customer requests.

Based on experience this position could be consider for an Underwriter Support Manager   Supervises Surety Underwriting Support staff to ensure a balanced, profitable and quality book of business. Collaborates with management to develop and monitor operating and quality standards for unit. Responsible for coordinating and administering support functions within an assigned office(s). Maintains compliance with regulatory requirements as well as internal policies. Supervises staff and collaborates with management on hiring, training/development and evaluation/adjustment of performance. Ensures Underwriting Assistant staff develops and maintains business relationships with Surety underwriting, internal service partners, and external clients.

**THIS IS A FIELD POSITION AND WILL BE WORKING IN THE MALDEN, MA TERRITORY**   Auto Damage Appraisal Licensing and Certification are required.   SIGN ON BONUS OF UP TO $15,000   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory.    Completes quality appraisals of damaged vehicles to restore these vehicles to their pre-damage condition. Completes moderate to more complex claims within assigned authority limits consistent with company policy and legal requirements. Daily expectations include total loss opinions, auto repair shop and independent adjuster appraisal re-inspections, and supplemental appraisals. Provides best in class service to our internal and external customers. Provides technical and procedural assistance to other insurance professionals in relation to the claims appraisal process. Responsibilities Using multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. Submits appraisals promptly to claims personnel or issues payments to policyholders and/or claimants to expeditiously process claims. Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to a particular accident. Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed. Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders. Evaluates claims for potential fraud or subrogation. May be called upon for catastrophe duty All other duties as assigned.

We are excited to add two new Sr. Data Solutions Analyst to the Corporate Financial Data Strategy and Governance Team!   This person will act as financial data steward for Liberty Mutual’s financial data. Working with the Business, IT and Corporate Finance, this person will help shepherd data through our strategic data platform Financial Data Resources (FDR). This will include analysis of source data to determine the transformation needed to standardize and defining the financial data that will be passed to downstream systems and reporting.    Responsibilities: - Provide the analysis to standardize financial data across domains. This will require strong analytical and relationship skills as we work across business, IT and corporate stakeholders to create a common understanding of financial terms. - Partner with Global Finance Technology data engineering teams to deliver data management products. - Document standards and best practices to track and document the data transformations from source to target. - Track metrics to track progress and show customer value across all stakeholders. - Create, document and improve best practices, and use iterative testing to ensure requirements are met. - Track metrics that are impactful to the business. - Participate in prioritizing efforts based on customer value. - With limited supervision, collaborate with stakeholders to ensure effective project execution. - Create and update documentation and process management. - Participate in the creation and updates of roadmaps for data solutions. - Ensures data solutions include activities and deliverables required to achieve high data quality. - Leads the definition and implementation of proof-of-concept data solutions to support the organization`s strategy by working with their team or IT to scale and institutionalize proof-of-concept solutions. - Able to identify stakeholder and customer pain points and address those concerns - Able to describe value and influence the prioritization of data solutions - Guides a team to break down data issues and resolve them, by prototyping data solutions to meet the needs of both the organization and business customers. Note: This is a Hybrid opportunity with compensation dependent on candidate’s geographic location, overall experience, and skill level.

We are looking for a dynamic and enthusiastic individual to join our GRS architecture team. This position would be aligned with GRS International (GRSI) group. GRSI underpins Liberty Specialist Markets (LSM) and Liberty Re-Insurance (LMRe) providing COO and CIO services to the LSM and LMRe business. This person will contribute to the technology strategy and technology roadmaps for various strategic and complex business capability domains. They will work closely with the wider GRS Architect team, GRSI Technical leads and teams on engineering and vendor choices. Helping to ensure alignment to enterprise well-architected framework and overarching architecture strategy. This person will contribute to and help maintain the enterprise methodologies and techniques, including standards and guidelines for enterprise-wide use in technical management and systems of process development. They will be involved in developing specifications for new products/services, applications and service offerings. Providing technical oversight and architecture to large, strategic, complex system and application development projects, usually at the domain or product level. Using professional concepts in developing resolution to critical issues and broad design matters. They will be recognized as a thought leader within their discipline who influences decisions made by senior leadership and advances the craft of architecture within our organization.   If you are looking to architect enterprise application powering across geographies, then this is the opportunity for you!!   Job Duties   - Responsible for prototyping complex, cross platform business solutions to validate newer technologies. - Reviews and ensures major architectural designs are consistent, maintainable, flexible and cost-effective solutions. - Participates with application and infrastructure design architects to provide guidance for development and releases. - Maintains collaborative and strategic partnerships between customers, vendors, business partners, and technology teams. - Serves as enterprise resource to advance architecture/engineering capabilities that enable the business. - Contributes to the development the technology strategy and technology roadmaps that enable the business, usually for a specific market portfolio. - Provides consultation and collaborates with technology leaders, business partners and peer groups regarding long and short-range product features.   - Drive education of the Liberty Mutual Well Architected Framework and Enterprise Architecture Playbook Strategies across aligned Market - Influences and partners with the market leadership teams to align the technical design and strategy with the product roadmap. - Connects Business and Solution architecture with emerging technology to ensure sound roadmaps which deliver business value. - Provides oversight at the business capability domain level influencing decision-making and prioritizing the business and architecture backlog for the aligned development squads. 

Principal Cybersecurity Engineer – Global Cybersecurity Administrative Credentials and Directory Controls Team (ACDC)   We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Right now, we have an opportunity for a Principal Cybersecurity Engineer to join our Global Cybersecurity Identity and Access Management team to develop Next Generation Access Management Services.   As Liberty Mutual continues to strengthen its leadership position in the industry; we have launched new programs to advance our customer focused cutting-edge technology to increase our competitive advantage.    About the job: As a hands-on Principal Cybersecurity Engineer in Global Cybersecurity you will have a crucial role in this transformation. Working on a security scrum team, the successful candidate will evaluate and, as necessary, build out and innovate on our access management solutions that help strengthen our cybersecurity posture.   In this role you would be responsible for providing technology leadership and oversight on specifications, development and implementation of cybersecurity solutions, specifically Access Management solutions to secure Administrative and Privileged access to enable enterprise to securely manage access.  We are also modernizing legacy solutions to more modern technology such at Azure and AWS to minimize risk and improve user experience.

Responsible for the investigation, evaluation and disposition of cases on assignment, which may include an established portion of the office/team workload and/or individual assigned cases that present high exposure or complex coverage or liability issues.   Works autonomously within prescribed authority limits. This position includes responsibility for handling claims involving severe and catastrophic injuries. Required to have 5+ years of litigated claims and coverage analysis experience.  This is a remote position - salary noted reflects various geographic salary ranges. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. Responsibilities: - Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed procedures and authority. Recommends ultimate resolution on assigned cases in excess of their authority to local claims management and Home Office. - Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. - Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. - Confers with trial counsel and prepares trial reports. - Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. - Responds to various written and telephone inquiries including status reports. - Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. - Accountable for security of financial processing of claims, as well as security information contained in claims files. - Responsible for managing the practices and billing activities of outside and in-house counsel. - May assist in the absence of the Claims Team Manager, representing the company on matters involving state or federal regulatory agencies. - May be involved in special projects and/or mentoring at the direction of local management.

We are currently hiring for Principal System Support Analysts in Solution Delivery. These position will collaborate with agile team members to deliver trusted rating systems solutions that support the top imperatives for Business Lines. The Principal System Support Analyst will have a prioritized focus on rating solutions.    In this role, individuals will be working on an agile squad and conducting research to determine how new products will interact with existing products, pricing and underwriting programs as well as conducting product platform research to identify gaps or dependencies.   We have positions spanning entry level to advanced Ratabase experience. This will also include assisting with Ratabase design decisions, completing the necessary testing required to validate all changes, supporting the Product Owner when needed and working with technology partners to create user acceptance criteria based on rating changes for functional testing. More advanced Ratabase users can expect to also be coding in Ratabase Product Builder.      Responsibilities:  - Support squad with delivery of highest priority initiatives using thorough research techniques and rating expertise using an Agile mindset.  - Actively contribute to the prioritization process by effectively partnering with Product Owners, business sponsors and other stakeholders to achieve portfolio goals.  - Be a forward looking thought leader ensuring agile squads are prepared for delivery of upcoming initiatives. - Partner with the Product Owner and other stakeholders to effectively prioritize product deliverables and proactively ensure transparency into research and rating activities.  - Provide advanced, self-directed operational and consultative support through complex rating, business and product-specific research.  - Provide recommendations based on technical, rating, research and testing expertise into the squad’s development of complex test scenarios, execution of test plans, test cases, and to manage defects.  - Support department by sharing knowledge, providing training, mentoring and contributing towards a positive environment.  - Collaborate with technology partners to research and recommend technology investments, identify cross team dependencies and ensure quality.  - Performs special projects as requested.  Preferred Skills: - Commercial insurance and coverage knowledge. - Experience with pricing and rating systems. - Ratabase experience preferred. 

Under general supervision and moderate direction, evaluates and reports on the effectiveness of security and compliance controls as well as risk mitigation strategies in IT and business environments. Responsibilities With guidance provides consultative services related to preestablished IT control patterns. Participates in the evaluation of risk and development of security standards, procedures, and controls to manage that risk, with a mindset of continuous process improvement. Effectively communicates technical issues to focused audiences. Begins to identify possible process improvements that address functional and technology gaps within a single business process of moderate complexity. Analyzes and prepare moderate to complex technology enabled recommendations to address gaps within a single business process.

Position is hybrid - you must be located within 50 miles radius in any of these locations: - Lake Mary, FL - Plano, TX - Indianapolis, IN - Uniondale, NY - Liberty Lake, WA - Las Vegas, Nevada Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? Do you want a career with endless opportunities for growth? As a member of the Inside Property Fast Path Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. This position is open due to internal mobility. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. In this role, you will: - Investigate and determine coverage of loss and adjusts all elements of routine Property Loss claims. - Write appraisals for dwelling repairs of routine claims based on information collected from customers and contractors and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Work with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to the Special Investigation Unit (SIU) where appropriate and may assist the SIU in their investigation and disposition of the claim. - May be called upon for catastrophe duty.  

This position is not 100% remote. Candidate must be within a 50 mile radius from Liberty Lake, WA   Career Opportunity:   Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthenedand appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.  As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help – this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!   This role is a steppingstone into your claims career.  With limitless growth opportunities, you are in-charge of your future.   Bring your unique talents to our Fortune 100 company and receive paid and licensing.  Prior claims or insurance experience is not required!   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory   You’d be a great fit if you are:   An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.   A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.   A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.   A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.

This position is not 100% remote. Candidates must be located within a 50 mile radius Chandler, AZ.   Career Opportunity:   Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthenedand appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.  As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help – this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!   This role is a steppingstone into your claims career.  With limitless growth opportunities, you are in-charge of your future.   Bring your unique talents to our Fortune 100 company and receive paid and licensing.  Prior claims or insurance experience is not required!   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory   You’d be a great fit if you are:   An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.   A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.   A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.   A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.

THIS POSITION IS NOT 100% REMOTE AND REQUIRES THE CANDIDATE TO BE WITHIN A 50 MILE RADIUS FROM WARRENVILLE, IL   Career Opportunity:   Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthenedand appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.  As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help – this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!   This role is a steppingstone into your claims career.  With limitless growth opportunities, you are in-charge of your future.   Bring your unique talents to our Fortune 100 company and receive paid and licensing.  Prior claims or insurance experience is not required!   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory   You’d be a great fit if you are:   An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.   A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.   A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.   A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.

THIS POSITION IS NOT 100% REMOTE AND REQUIRES THE CANDIDATE TO LIVE WITHIN A 50 MILE RADIUS FROM WESTBOROUGH, MA   Career Opportunity:   Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthenedand appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.  As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help – this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!   This role is a steppingstone into your claims career.  With limitless growth opportunities, you are in-charge of your future.   Bring your unique talents to our Fortune 100 company and receive paid and licensing.  Prior claims or insurance experience is not required!   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory   You’d be a great fit if you are:   An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.   A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.   A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.   A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.

POSITION IS NOT 100% REMOTE AND REQUIRES THE CANDIDATE TO LIVE WITHIN A 50 MILE RADIUS FROM ALBANY, NY   Career Opportunity:   Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthenedand appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.  As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help – this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!   This role is a steppingstone into your claims career.  With limitless growth opportunities, you are in-charge of your future.   Bring your unique talents to our Fortune 100 company and receive paid and licensing.  Prior claims or insurance experience is not required!   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory   You’d be a great fit if you are:   An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.   A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.   A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.   A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.

POSITION IS NOT 100% REMOTE. CANDIDATE MUST LIVE WITHIN A 50 MILE RADIUS FROM MARLTON, NJ   Career Opportunity:   Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthenedand appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.  As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help – this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!   This role is a steppingstone into your claims career.  With limitless growth opportunities, you are in-charge of your future.   Bring your unique talents to our Fortune 100 company and receive paid and licensing.  Prior claims or insurance experience is not required!   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory   You’d be a great fit if you are:   An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.   A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.   A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.   A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.