Job Listings

This is a Boston based hybrid position.   Position Summary:   Reporting to the Investments Recruiting Practice Leader, you will be responsible for sourcing, assessing, and acquiring exceptional & diverse investment talent across Liberty Mutual Investment's (LMI) platform.  In addition, you will be involved in executing the LMI talent acquisition strategy which includes branding, standardizing recruiting processes, hiring manager training and other talent initiatives.   The Investments Recruiting Operating Model is one that operates similarly to external retained search firms.  You will focus on working with hiring managers to define hiring needs as well as develop sourcing strategies that yield strong hires throughout the organization.  You will drive search activities i.e., determination of sourcing methodology, proactive recruiting, selection, assessment of candidates, structure of interviews, through to final offer negotiation and close.   Responsibilities:  - Proactively and continually source, develop and maintain a viable pipeline and network of qualified and underrepresented talent. Seek creative solutions for sourcing and building long standing pipelines of talent for specialty areas. - Provide consultative guidance and collaborate with hiring leaders and human resource business partners communities across the LMI organization, in the assessment of candidates and in the development of appropriate recruitment strategies. - Support and manage multiple full cycle searches and projects. - Develop appropriate and consistent communications with internal clients and human resource business partners to ensure a positive client and candidate experience. - Ensure a diverse slate of candidates in accordance with goals and objectives. - Provide exceptional candidate and hiring manager experience using high-touch, service-oriented, collaborative approach. - Through strong executive presence, build relationships, communicate, consult, and influence stakeholders. - Manage candidate relationships through final offer negotiation. - Assist in the building and development of the internal search infrastructure for long-term success across the organization

Liberty Mutual Surety™ is currently recruiting for a Surety Underwriter to join our team.   As a Surety Underwriter you will market, underwrite, and service independent agents, brokers, and Transactional Contract Surety accounts within an assigned territory. Using your excellent rapport building skills, you will build and maintain positive relationships and will market to your territory focusing on relationship building rather than transactional sales.  You will also use your business and financial acumen to perform primary credit underwriting and financial/risk analysis, provide recommendations, and make decisions on new and existing accounts. This is an excellent opportunity for an experienced and self-motivated surety professional looking to grow their career with a top surety company that focuses on its employees and customers first.   Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.   Responsibilities:  - Market and Underwrite Transactional Contract business in MD, DC, & VA - Credit Based Under moderate supervision, markets, underwrites and services moderately complex risks for a book of business typically associated with a specified geographic area and/or producer plant. - Solicits surety account submissions from assigned producer plant via marketing efforts. - May provide technical expertise and direction to less experienced underwriters and helps maintain underwriting standards of business in the office.

Before you apply, please read through all of the information below.   Active P&C Producer insurance license REQUIRED in addition to at least 1 year actively using the license. Location will be remote/virtual for a hire date of 1/29/2024.   The following states are EXCLUDED from eligibility at this time: Alaska, California, Hawaii, Illinois and New York.    Within our Customer Response Center (CRC), the Remote Licensed Customer Service Representative (CSR) provides timely, accurate and responsive information and service to policyholders and agents for Personal Lines products and programs. Independently solve problems relating to policies within scope and escalate others as appropriate by identifying, analyzing, and owning customer policy needs to ensure high customer satisfaction, growth, and retention of business. Paid training is Monday – Friday, 9:00am - 5:30pm EST (full time) for approximately 12 weeks. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   After onboarding and training is complete, go-forward shifts will be 1:00pm – 10:00pm EST. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week.   Initially you will be aligned to our Expanded Call Group, which will include some complex calls. As time progresses and you gain experience, you will be expected to move into more complex call groups. As you promote through the different call groups, you will be eligible for promotional salary increases.   All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work.   Responsibilities: - Provides exceptional customer service by managing and utilizing time effectively, remaining available and responding promptly to all inbound customer calls.  - Use a customer focused, needs-based review process to identify, understand and interpret customer needs, implement resolutions, make recommendations, upsell, and cross sell. - Make customer interactions easy by providing accurate, knowledgeable, and friendly customer service to completely resolve customer concerns during first interaction.   - Service can include responding to inquiries regarding insurance availability, discount eligibility, coverages, policy changes, process payments, process endorsement, and billing questions.   - Works to retain policyholders who inquire about rates through open listening, negotiating, and policy review of customer issues. - Effectively and proficiently utilizes all tools, technology, and reference materials to provide confident, accurate, and efficient service.   - Develops and maintains product, procedural and technical systems knowledge.   - Completes licensing and continuing education requirements.   - Maintain appropriate telepresence by following department protocols when attending virtual meetings (e.g., use of webcam) and set boundaries with people who may be present while you are working to appropriately minimize distractions, background views/noise.   - Performs additional duties as assigned.

Salary is based upon experience level.  Travel is a minimum 25% and varies based on candidate's location including overnight stays.  Senior Underwriter/Underwriter Consultant Excess Casualty and Umbrella - develops, grows, and maintains a profitable, diversified book of excess casualty business through effective underwriting decision making, mutually beneficial agent/brokers relationships, expert underwriting judgement and deal orientation.   The focus of this position is a balance of both extensive marketing and expert underwriting with attention to underwriting detail. The production goals will balance excess casualty with supported lead umbrella.   The Candidate must be comfortable with and adept at understanding organizational alignment and business potential within key brokers, target account identification and strategies, and superior communication skills both in substance and finesse. A professional polished presence is expected. In addition, proactive collaboration with and problem solving with primary risk management is required in order to support joint new business wins and successful renewal retentions. Actively participates in Client meetings, both virtual and in-person.     Responsible for developing, growing, and maintaining a profitable, diversified book of business through marketing, underwriting decision making, building mutually beneficial agent/brokers relationships and establishing a marker-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee. - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. - Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. - Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. - Portfolio Management: Manages a book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by attending and making marketing calls to brokers to market and cross market. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally and informally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. - Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.

**While this is a work from home position, due to regional travel involved, to be considered for this position the ideal candidate will reside in the state of WA; OR; be within 100 miles of Denver, CO; or within 30 miles of Coeur d Alene, ID. Senior Property Adjusters investigate larger commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims of varying complexity and perils. Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory Responsibilities: - Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. Reviews and utilizes financial statements to adjust complex business interruption losses. - Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure. - Engages and manages consultants as required to assist in determining facts, causation, damages and exposure monitors the costs to ensure they are reasonable and necessary. - Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes. - Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim. - Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate. - Meet time requirements of the policy and fair claims handling practices. - Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability. - Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflects the adjustment activities and substantiates any payments made. - May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel. - Provide guidance to inexperienced team members and may act as a mentor to other entry level adjusters - Will be called upon for catastrophe duty.

Lead and manage the development and deployment of portfolio data products and solutions within Liberty Mutual Investments, delivering insight ready metrics to investment professionals that enable accurate and efficient portfolio decisions. Turn vague ideas or problems into actionable designs by accurately identifying outcomes needed within the context of stakeholder pain points and then effectively prioritizing the new products and features within the product roadmap. Unlocks continuous feedback loops by communicating and collaborating with stakeholders both within and outside of the data organization to drive results-oriented development of data products and solutions that meet the evolving needs of the organization, through continual innovation, evaluation, and implementation. Implement initiatives that enhance customer interactions, improve products and services, and continuously drive improvements as measured by relevant KPIs. Independently, working at the highest authority limits on assignments reflecting a moderate to high level of technical complexity and coordination. Possesses a high and extensive level of technical knowledge and skills including product and industry. Expected to be a change agent across the organization. Recognized as a company consultant in data and analytics providing technical guidance, assistance, and training to lower-level associates.   Responsibilities: - Design and deliver data products that transform Liberty Mutual Investments ability to leverage data and technology to make efficient and effective decisions. - Create the strategic and tactical roadmap for a portfolio of data products, including identifying new opportunities and enhancements to improve data insights and decision-making capabilities. - Problem solving: - Able to break down data issues and resolve them, by prototyping data solutions to meet the needs of both the organization and business customers. - Ability to think through proof-of-concept solutions and how they will be maintained, and can help assess whether proof-of-concepts are viable and scalable by partnering with IT. - Collaboration and communication: - Collaborate with cross-functional teams to define product requirements, prioritize features, and ensure successful product launches. Leads the ideation, technical development, and launch of innovative products. Ability to understand and discover underlying outcomes needed and propose accurate and timely data driven solutions and translate the requirements into detailed data product designs. - Coordinate with data engineering, production, and product owner teams to ensure high-quality, accurate, and timely data delivery to clients. - Be able to influence decision makers on the outcome of an initiative based on its perceived value, and to influence the prioritization of solutions.  - Thought leadership: - Knowledge of financial markets, asset management, and investment products. Familiarity with accounting principles and financial statements of an asset manager is a plus. - Has a command of industry trends and an understanding of organizational processes. Ability to grasp new technologies needed to progress initiatives, while demonstrating an understanding of the use of data in solving a business use case. - Broader knowledge sharing and technical guidance to team members and partners. - Project management: - Solid project management skills to ensure effective project execution. Manages moderately to highly complex projects leveraging agile methodologies. - Recommends and implements new or enhanced data products to better meet stakeholder or customer needs by leading development of project backlogs and plans, including milestones and dates, identification of parties and processes impacted by a data solution. -  

Responsible for the investigation, evaluation and disposition of cases on assignment, which may include an established portion of the office/team workload and/or individual assigned cases that present moderate to high exposure or complex coverage or liability issues. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. Preferred candidate will have Southwest jurisdictional experience (CA and AZ) and will reside in Central, Mountain or Pacific time zone. Responsibilities: - Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. - Recommends ultimate resolution on assigned cases in excess of their authority to local claims management and Home Office. - Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. - Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. - Confers with trial counsel and prepares trial reports. - Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. - Responds to various written and telephone inquiries including status reports. - Ensures adequacy of reserves. - Recommends reserve increases on cases in excess of authority. - Accountable for security of financial processing of claims, as well as security information contained in claims files. - Responsible for managing the practices and billing activities of outside and in-house counsel. - May assist in the absence of the Claims Team Manager, representing the company on matters involving state or federal regulatory agencies. - May be involved in special projects and/or mentoring at the direction of local management.

When you enter finance and accounting position at Liberty Mutual Insurance, you will find the same dynamic environment and challenges as within other organizations. Yet you will find something more: an opportunity to apply your analytic and technical skills to a company renowned for its integrity and focus on developing its employees' careers.   The Comptroller Operational Mobility and Effectiveness Team (COMET) is a group within Liberty Mutual that provides a unique opportunity for finance and accounting team members to gain exposure and experience across all areas of the Comptroller Group on a set rotational schedule. COMET’s mission is to simultaneously provide team members with the opportunity to maximize abilities to learn and grow, while empowering all areas of the Comptroller Group to flexibly leverage a highly-skilled, diverse team capable of providing uplift at key times, or on key initiatives.   Depending on location this may be a hybrid position and will require a minimum of 2 days in office.   Position summary: Responsible for supporting the execution of book close and financial reporting processes, development of financial plans and analyzes and reports in a deadline focused environment via a defined rotational schedule across the Comptroller Group. Uses increasing expertise to manage the accurate completion of the team's assignments while developing the capabilities of teammates. Communicates accounting issues, trends and policy to senior management and other groups at the appropriate level of detail. Leads increasingly complex and innovative efforts to continuously improve processes to ensure work is performed in the fastest, most efficient means possible.   Job responsibilities: - Deliver rotation-based assignments within the Comptroller Group to support the accurate and timely completion of monthly, quarterly and annual book close cycles and development of accurate budgets and financial plans through effective planning, monitoring, and troubleshooting. - Based on the needs of each assignment, you will perform accounting activities and analyses, create financial statement schedules and reports, support on-going financial forecasts and model development using advanced technical knowledge to support business decision making and document internal control procedures to ensure accurate and timely financial reporting. - Encouraged to make recommendations for enhancements to Comptroller Group processes and associated  financial systems and participate in their implementation. - Continually assesses the business value and efficiency of the work performed, identifying and implementing improvements. - Initiates and/or lead increasingly complex department projects and continuous improvement activities based on visibility and experience across the Comptroller organization. - Cultivates an environment focused on development by supporting teammates’ strengths and sharing knowledge through training or reviewing their work.

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   Note:  This role has a preferred hybrid work arrangement (Boston, 2 days/week).   Job summary: This role will manage a team of configuration engineers and business systems analysts and will be responsible for helping build capabilities that align our technology organization as an integrated partner to our investment organization. Further responsible for hiring, managing, and deploying resources across scrum teams aligned to investment products to enable optimal alignment of capabilities to business priorities. Coaches and evaluates performance and quality of work delivered by team members. Creates motivating work environment for team and ensures team is constantly learning and delivering quality solutions. Understands tools, architecture, security and scalability needs; provides technical engineering and business domain guidance especially with less experienced team members. Manages total cost of ownership, advocates for the removal of technical debt, assists and supports team effectiveness. Champions and effectively utilizes agile methodology and practices. Model for and enable team to employ creative problem solving, hardworking and solution-oriented attitude; demonstrate a servant leadership mindset with focus on the collective success of the scrum team to iteratively deliver high quality products to enable the investments businesses.   Responsibilities: - Leverage investments, finance and technical knowledge to understand business problems and drive solutions. - Build deep knowledge of vendor solutions (generally SaaS) including understanding of data, integration points, and leverage that knowledge to deliver high value solutions to business partners. - In partnership with Product and Platform Owners, identifies key performance indicators to measure success of work product. - Monitors team effectiveness and addresses issues affecting team productivity. - Supports team members in addressing or escalating issues to make the overall team more efficient. - Removes roadblocks and obstacles; manages interdependencies when needed. - Employs knowledge of investment landscape to Identify capability needs across product model / scrum teams and hires / contracts and deploys resources accordingly. - Initiates and fosters collaborative partnerships with technology and business managers and executives and  vendors; develops relationships that support increasing efficiency and effectiveness. - Manages the quality of work delivered by team members and deals effectively with performance issues in a timely manner. - Coordinates and delivers performance reviews and drives professional development, including rotations and special assignments. - Facilitates or provides mentoring experiences. Provides relevant technical coaching and support to team members. - Hires talent and actively engages in recruiting processes. - Coordinates with vendors to ensure talent management, on-boarding and transition are performed in a consistent manner. - May establish financial plan for the application, portfolio or overall unit and manages to plan. - May lead efforts to evaluate, select and implement new technologies to enhance application or platform.

Manages a team with specialized expertise in worldwide foreign/cross border transactions, specific country region knowledge of regulations and requirements, key UW operations, regulatory/compliance/legal frameworks, and facilitating global policy placement both within Liberty and throughout network partners.   Job Responsibilities:  Manage a high performing team to drive implementation of MPG`s goal to be a collaborative partner to multiple GRS business units. Establish an accountable culture delivering expertise, and compliant, efficient multinational solutions across GRS. Establish metrics and Key Performance Indicators, developing clear workflows and process development for inbound (reverse flow) business and outbound (local policy placement). Provide leadership and direction to staff through application of expertise. Select, develop, and motivate qualified staff to effectively carry out department functions and provide for the continuity of managerial and specialized skills. Build a continuous improvement strategy throughout the MPG UW function. Execute consistent multinational UW and structure of the Controlled Master Program process. Provide change management support to aligned UW teams. Drive a disciplined approach to change and deploying new capabilities to our frontline UW teams and collaborate with LSM MPG to integrate practices to create seamless delivery of services. Partner with MPG leadership to manage the intersection of MPG and vendors that provide network management and support services. Establish product priorities and build clear SLA`s with partners. Drive the development of clear procedures for the execution and monitoring of the quote, bind, book, bill/invoice and issuance functions. Articulate and translate the overall business vision into strategy and tactics for designing new UW subprocesses. Ensure appropriate use of Agile development methodology to maximize customer satisfaction and speed up overall progress of learning initiatives, technology deployment and process transformation. Work closely with key field stakeholders and peers to develop an OpEx roadmap that delivers performance to preestablished targets across all dimensions of performance. Build a clear and consistent communication strategy that drives understanding and execution of all MPG UW Strategy and Excellence activities throughout GRS business units and drives employee engagement and empowerment towards achieving business objectives.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth? As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs.   Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within the Cleveland, Ohio area. To be successful in the role, candidates should live within this area or very close to it.   In this role, you will: - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage. - Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. - Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. - Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. - Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - May be called upon for catastrophe duty.

THIS POSITION IS NOT 100% REMOTE AND REQUIRES THE APPLICANT TO RESIDE WITHIN A 50 MILE RADIUS FROM ORLANDO, FL - FOREST PARK, OH - SUWANEE, GA   Career Opportunity:   Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthenedand appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.  As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help – this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!   This role is a steppingstone into your claims career.  With limitless growth opportunities, you are in-charge of your future.   Bring your unique talents to our Fortune 100 company and receive paid and licensing.  Prior claims or insurance experience is not required!   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory   You’d be a great fit if you are:   An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.   A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.   A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.   A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.

Job Summary:   Liberty Mutual Investments (LMI) is a seeking a Senior Analyst to join its Investment Operations team supporting LMI’s private assets.  The Private Operations team supports various alternative investment products including but not limited to Private Equity/Real Estate LPs, Private Credit, Co-Investments, and Natural Resources.  The Senior Analyst will work with the Director and Process Lead of the Investment Accounting function and is responsible for supporting team deliverables/mandates.  The Senior Analyst will have ownership and provide support for existing private investment strategies to ensure timely/accurate processing of all investor level transactions and valuations that inform LMI’s performance as well as financial reporting. The individual hired will be expected to foster an environment of continuous improvement and participate in initiatives that enhance operational efficiency and control.   Job Responsibilities: - Process and review of capital contributions, distributions, and valuation requests from General Partners and counterparties, ensuring the proper accounting treatment of each transaction. - Oversee maintenance and controls of financial systems and provide input to help continuously improve operational procedures. - Prepare and review complex standard and ad hoc reports (monthly, quarterly, and annual book close, which includes account reconciliations and control checks) utilizing a broad knowledge of accounting principles. Presents findings and recommendations to management. - Participate in projects of moderate to high scope and complexity. Communicate project opportunities and constraints to management while monitoring project status. May also actively participate in cross-functional strategic initiatives of moderate to complex scope. - Review work, serve as a technical resource, and provide feedback, training and guidance to other Analysts and business partners. - Collaborates cross functionally to enhance upstream/downstream workflows that impact Investment Operations and various stakeholders (Financial Reporting, Performance, Transaction Services, Treasury etc.) - Able to identify risk and ensures appropriate escalation of issues and engagement of stakeholders to ensure timely resolution. - Adhere to all Operational policies and practices, in addition to established processing controls and procedures.

Independently plans and monitors the completion of book close processes and financial reports in a deadline focused environment, while ensuring that issues are escalated as needed. Uses increasing expertise to process detailed information with high levels of accuracy and to research and apply accounting policy. Communicates effectively with other units and management to plan work, gather information, and present results. Leads efforts to continuously improve processes to produce relevant financial reports in the fastest, most efficient means possible.   Note: This is a Hybrid opportunity with compensation dependent on candidate’s geographic location, overall experience, and skill level.   Responsibilities: - Oversees functions of the monthly, quarterly and annual book close cycles, monitoring timely completion and escalating issues for resolution. - Accurately and efficiently performs accounting activities of increasing complexity. - Creates increasingly complex financial statement schedules, audit support schedules and other reports in a timely manner. - May perform detailed review of other team members` schedules. - Researches and applies accounting policy to business issues that arise. - Establishes, documents and performs internal control procedures to ensure accurate and timely financial reporting. - Understands how data flows through the financial systems to the accounting function in order to identify issues and take action to address them. - Continually assesses the business value and efficiency of the work performed, making suggestions for improvements and collaborating with others in implementing them. - Leads or actively participates in increasingly complex department projects and continuous improvement activities. - Fosters the development of teammates by sharing expertise and experience through training or reviewing their work. - May provide feedback on performance.

Inside Sales Representative – Licensed Sales Center (LSC)   $58,000 - $65,000 a year   Benefits: - Company Match 401(k) - Company Provided Pension - Dental Insurance - Health Insurance - Paid Time Off - Paid Training   Job Description: Are you ready for an exhilarating career opportunity? Join our team and unleash your potential as an Inside Insurance Sales Representative! You will receive inbound calls from both existing and new customers searching for a Safeco Insurance policy.   Our focus is not only on sales but also on providing outstanding client service. As an Inside Sales Representative, you will gather information to provide informed tailored insurance proposals based on the caller’s unique needs.   The Inside Sales Representative position is ideal for applicants with insurance experience or service / sales professionals without experience looking to enter the insurance industry.   Compensation:  - $58,000-$65,000 first year - $45,000 base salary + uncapped monthly sales incentive. - Base salary differential for certified bilingual Spanish speakers.  - Comprehensive benefits from Day 1, including health and dental insurance, 401K, company paid pension, paid time off, and flexible work arrangements to help you keep balance in your personal and professional life.   Schedule: Unlicensed training begins January 16th, 2024 & licensed training begins January 29th, 2024.   We provide comprehensive training for new hires, offering paid training of either 6 weeks licensed or 8 weeks for those seeking to obtain a personal lines producer license. During training, the hours are Monday to Friday from 7am to 3:30pm (PST) or 9am-5:30pm (CST). Your initial shift post training will fall within operating hours and will be assigned based on performance and overall business needs. ​Licensed Sales Center operating hours: - Monday-Friday- 7:00am to 7:00pm. - Saturday- 6:00am to 5:00pm. - Sunday- 8:00am to 5:00pm.

This position is not 100% remote. Candidates must reside within a 50 mile radius from Liberty Lake, WA   Career Opportunity:   Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthenedand appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.  As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help – this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!   This role is a steppingstone into your claims career.  With limitless growth opportunities, you are in-charge of your future.   Bring your unique talents to our Fortune 100 company and receive paid and licensing.  Prior claims or insurance experience is not required!   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory   You’d be a great fit if you are:   An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.   A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.   A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.   A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.

This position is not 100% remote. Candidates must reside within a 50 mile radius Chandler, AZ.   Career Opportunity:   Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthenedand appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.  As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help – this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!   This role is a steppingstone into your claims career.  With limitless growth opportunities, you are in-charge of your future.   Bring your unique talents to our Fortune 100 company and receive paid and licensing.  Prior claims or insurance experience is not required!   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory   You’d be a great fit if you are:   An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.   A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.   A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.   A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.

We are currently hiring for Bilingual Inside Sales Agents in the State of Florida. We are hiring both Property & Casualty Licensed and Unlicensed.   **This position may have future in-office requirements depending on candidate location:   Lake Mary 1000 AAA Dr Lake Mary, FL 32746   Why Liberty Mutual?    Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.  As an Inside Sales Licensed Insurance Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. Depending on your work assignment, you will interact with our customers through live calls.   You’d be a great fit if you are:   A Passionate Seller:  When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers. A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.   Pay Details: ​​  - Starting base salary during training is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and uncapped commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift.

Technology Finance is looking for an energetic, analytical, forward looking manager with strong communication skills to lead the financial operations team.  This role is critical in delivering timely and accurate IT financial results monthly, ensuring relevant controls are in place, and providing expense data and financial tools for monthly forecasting and annual planning.  They should have an eye towards efficiency for streamlining processes and evaluating the financial ecosystem- across IT.  This will be key in supporting other Tech Finance teams and the Technology organization in providing business value to its customers.  The ideal candidate should be able to work in a dynamic environment and can work collaboratively across other Corporate Finance teams, while leading an onshore and offshore team.   Depending on location this may be a hybrid position and will require a minimum of 2 days in office. - Independently manages an operations team supporting Technology with ultimate responsibility for the accuracy and timeliness of the work. - Ensure timely and accurate posting of Tech expenses and Internally Developed Software, adhering to book close timelines. - Deliver monthly operational reporting providing detail on posted financials, provide analysis and ensure reasonableness on actual and forecasted financial data. - Support Application, Global Digital Services, and Global Cybersecurity Finance teams to achieve their goals of accurate expenses and chargeback, consistent reporting, and robust forecasting, through the most efficient use and consolidation of data and financial systems. - Supports book close operations, forecasting and understands full process, timelines, and dependencies. - Drive efficiencies and consistency across the organization where possible. - Support the making IT spend count Strategic Tech Priority by making effective and efficient use of our funding and providing Finance the tools to perform multi-year expense projections. - Manages month end book close deliverables/finance operations and operational reporting. This includes booking accurate Tech spend (journal entries, accruals, etc.) and billing Tech SBU chargeback at a granular level of detail for IT cost transparency. - Maintains and administers financial and metric results in various financial systems (Apptio,Hyperion, Nicus, SAP, Power BI reporting environment) - Ensures accurate reporting of financial results to support Technology Finance and their underlying SBU business partners. Reach common goal of more streamlined forecasting/budgeting, less reconciliations between systems, simplified reporting, and increased transparency. - Recommends and prioritizes financial ecosystem enhancements, working with the operational excellence manager and Technology IT squad. - Governs the Internally Developed Software Process; Adheres to attestation requirements and establishes key controls to satisfy audit requests. Directs the completion and response to all internal and external financial audit requests. - Supports annual planning process by loading new financial assumptions, communicating results, and preparing finance systems to plan for future years. - Ensure that the Technology financial systems are updated to deliver an accurate and timely department spend and SBU charge back budget with IDS- having one source of the truth. - Supports Strategic projects across Technology and Corporate Finance (Transition to SAP, Retirement of financial systems, M&As, Changes in audit requirements, New legal entities). This entails participating in and leading cross-functional teams with Tax, Corporate Accounting, FP&A, Accounting Policy, Legal, and Procurement. - Directly responsible for the performance of individual contributors who perform month end accounting, reconciliations, and analysis, including an external offshore team. Develop and coach internal staff and define individual performance objectives, aligning with organizational objectives.

Our Remote Inside Sales Agent position is offered in the state of Oregon. Applicants must reside in Oregon to be considered.   Why Liberty Mutual?     Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.      Job Details As an Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. In this role you will interact with our customers through warm inbound calls.    You’d be a great fit if you are:      A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.      A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.     A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.     A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.    Pay Details: ​​  - Starting base salary is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and generous commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift.  

The Inside Catastrophe team is responsible for investigating and resolving property claims which cannot be completed in the regional field property groups. As an Inside Catastrophe adjuster, you will be responsible for the investigation, analysis, and partnership with Field Adjusters and/or Independent Adjusters to resolve channeled Property loss claims within assigned authority limits and consistent with policy and legal requirements. You will be responsible for ensuring an exceptional level of service to our customers when they need us the most. To be considered for this position, you are required to reside within 50 miles of Liberty Mutual's Plano, TX or Orlando, FL office.   If you reside within 50 miles of a claims office, you will be required to maintain in office presence as required by the line of business. This is a hybrid desk position, not a field position, meaning you will be required to be in office at least 2 days per month for occasional collaborative meetings. Our in-office strategy continues to evolve and could require more or less time in the office in the future. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. During training you will be required to be in office 2 days per week until you become more proficient in the role.   Posting Grade 11   Responsibilites: - Under guidance, partner closely with field adjustors and/or independent adjustors to investigate and determine appropriate coverage for Property claims while providing exceptional customer service throughout the life cycle of the claim. - Investigate claim damages and situation using internal and external resources.  Investigation steps include speaking with the insured or other involved parties, requesting and receiving a field investigation report, research on past claim activity, research on external websites for CAT event confirmation. - Determine policy coverage, sets reserves, and determine whether a claim will be approved or denied, including recommendations made by independent and/or field adjustors. Clearly explains coverage to customer and notify insured of coverage or any issues. - Handle supplements and refers others as appropriate. - Work with and may coordinate a number of vendor services, according to the appropriate coverage, such as contractors, experts, emergency repair, cleaning services and various replacement services while ensuring the customer is appropriately communicated to. - Maintain accurate and current claim file documentation throughout the life cycle of claim cases. - Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim - Make recommendations to management for settlement amounts outside of authority limits. Close claim files upon completion of final payment. - Participate in suit committees, roundtables, arbitrations, and mediations. - Participate in continuous improvement activities as assigned - Perform other duties as assigned.

As a Service Director you will be responsible in planning, evaluating, and monitoring the delivery of service commitments for a book of business to ensure risk control services are delivered effectively and efficiently. Assesses the customer's overall risk for underwriting purposes and to control the customer's source of risk, losses and costs. Develops effective relationships with customers, business partners and peers to coordinate service arrangements, programs and procedures. Handles special customer situations and problems to ensure timely resolution. Conducts periodic workload reviews and completes specialized customer reports. Performs prospect and service work as necessary. Responsibilities - Plans, coordinates and monitors the service commitments for assigned customers to ensure risk control services are delivered effectively, efficiently and meet expectations of the department, business unit or market partner. Evaluates customer prospect and service levels, Risk Control Consultant workloads, and regional capacity. - Creates service plans to document baseline activity, metrics, and goals in order to track progress in reducing the frequency and severity of losses while demonstrating the value of doing business with Liberty Mutual. Evaluates, monitors and documents Risk Control Stewardship service levels. - Participates in actively acquiring and retaining profitable business. Provides consultation, information and expert analysis to assist the account team with new business solicitation, and renewals. Keeps underwriting , account and Risk Control team apprised when significant changes occur in a customer's operations, exposures, ownership or organizational structure. Participates in prospecting new business and developing service agreements fosters new partnerships and strengthens existing relationships with customers and business unit/market partners. - Evaluates use of resources (services hours, expenses, etc.), quality of service, utilization of programs, productivity, net gain in book of business and other key indicators. Identifies opportunities and may design projects that improve results and increase the number and quality of services customers choose to buy. - Provides major loss source analyses, products and training. - Fulfills risk assessment and service requirements as assigned. - Trains field and Home Office employees in service related functions and activities. Designs and implements customer training programs. Makes presentations at customer training and other functions

We are currently hiring for Inside Sales Agents in the following State:   P&C Licensed and Unlicensed in: Missouri     Why Liberty Mutual?     Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.      Job Details As an Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. In this role you will interact with our customers through warm inbound calls.    You’d be a great fit if you are:      A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.      A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.     A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.     A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.    Pay Details: ​​  - Starting base salary during training is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and uncapped commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift.  

Honor. Pride. Stability.   Start a new career that gives you all that and more. At Liberty Mutual, we share a sense of duty with veteran and military service members—to protect people. Like you, we value integrity, doing the right thing and making things better. A Fellowship at Liberty Mutual will help ensure your transition to the civilian workforce is smooth and rewarding.   Qualifications   If you are a transitioning service member that has been approved through the Hiring Our Heroes organization for the 23-3 cohort and you are interested in getting matched to a Fellowship at Liberty Mutual, please submit your application for review.     Fellowship Program benefits - Professional development: Sharpen your skills with a range of courses from interview prepping to applying military skills in the private sector. - Networking: Learn about the insurance industry and grow your connections by meeting Liberty leaders and employees from across the business. - 1-1 coaching: You’ll be supported by your manager, a mentor from Valor (our military/veteran-focused Employee Resource Group) and your team. - Diversity, Equity & Inclusion: Thrive in an environment where everyone feels included and all perspectives are valued. - Experience life at Liberty: Learn about our people-first culture and military-specific benefits, like work-life balance, paid time off, flexible work arrangements and more. - Unique opportunities: Gain exposure to multiple roles across Claims, Tech, Operations and Human Resources Fellowship Opportunities by Function: Claims: Are you a problem solver? As a valued member of our claims team, you'll help customers get back on their feet and restore their lives when catastophe strikes.      What we offer  - Competitive compensation package  - Pension and 401(k) savings plans  - Comprehensive health and wellness plans  - Dental, vision, and disability insurance   - Flexible work arrangements  - Individualized career mobility and development plans  - Tuition reimbursement  - Employee Resource Groups  - Paid leave, maternity, and paternity leaves  - Commuter benefits, employee discounts and more  - Military Benefits Support: - 30 days of paid military leave for our guard and reserve members - Up to two years of pay differential and benefits continuation for military members called to active duty, including the National Guard & Reserve - Time off for an examination to determine your fitness for active duty, training or National Guard duty and for participation in military duties that fall outside training   Learn more about our benefits at www.benefitsatliberty.com. 

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth? As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs.   Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   The field property claims adjuster will be traveling to insured homes within the Sewell, New Jersey area. To be successful in the role, candidates should live within this area or very close to it.   In this role, you will: - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage. - Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. - Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. - Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. - Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - May be called upon for catastrophe duty.

**This position may have in-office requirements depending on candidate location.**   The Underwriting Effectiveness Leader oversees and manages effectiveness of BL underwriting and operational plans across Business Lines including UW data accuracy, process, knowledge management, training, guidelines, standards, insights and transformation. Ensures key Business Lines underwriting initiatives and execution align with the overall strategic direction of Business Lines and US Retail Markets. This position reports to the SVP of Business Lines Field Underwriting.    Responsibilities: - Set guidelines and influences strategy aimed at improving Business Lines Underwriting effectiveness and profitability.  - Oversees the successful implementation of underwriting practices within the segments.   - Drives quality of underwriter decision making through ownership of underwriting rules and standards and partnership with QA team to drive overall quality program.  - Oversees the design and streamlining of the underwriting process, leverages technology solutions to improve and/or support process performance. - Responsible for BL underwriting standards, workflow, and underwriting scorecards  - Oversees the design and streamlining of the BL underwriting process.     - Executes UW effectiveness programs and strategies through change management and influence at all levels of the organization. - Responsible for data accuracy identification, program design, and execution. - Leads transformational efforts for underwriting organization.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   We encourage you to apply and bring your expertise if you’re a: - Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

Safeco Insurance is part of the Personal Insurance business unit of Liberty Mutual Insurance. Safeco is committed to providing a range of superior property and casualty products to customers across the United States through a network of independent agents. Safeco is proud to support the communities that we live and work in and values a diverse work force. You'll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day. As a Senior Territory Manager, you will drive profitable premium growth within your assigned territory by selecting, engaging and managing independent agents to successfully sell and support Safeco's Personal Lines products and services. This role is at the forefront of building premium growth through relationships with our underwriters and agents to ensure we build market-share successfully. Responsibilities - Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. - Leads assigned geographical territory and agency management processes (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, etc.).           - Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management and frontline staff. - Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue.         - Creates, maintains, and executes high quality agency strategies and plans to achieve direct written premium, profit and new business goals. - Plans include strategic and tactical components and are aligned with?key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, service center support and new product/program rollout support.                     - Drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.       - Leads, collaborates with, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. - Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. - Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Senior Territory Manager agency management including all Marketing and Development programs, business development tools and internal production/profitability data and analysis.                                                        - Provides leadership and mentoring for other team members, guidance on agency initiatives, and contributes ideas for continuous improvement.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As a Senior Litigation Trial Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in high exposure and complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage.   We encourage you to apply and bring your expertise if you’re a: - Experienced trial lawyer: You’ll manage the entire legal process, from investigation and discovery, though trial prep and court proceedings and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings in collaboration with junior level attorneys, you’ll develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As a Senior Litigation Trial Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in high exposure and complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage.   We encourage you to apply and bring your expertise if you’re a: - Experienced trial lawyer: You’ll manage the entire legal process, from investigation and discovery, though trial prep and court proceedings and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings in collaboration with junior level attorneys, you’ll develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

The Company   Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across global and private domains to build capital and generate income. With over $100 billion in AUM and staffed with 300-plus investment, finance and operations professionals located in Boston, MA, we offer the best of both worlds — the look and feel of a boutique investment firm and the reputation and financial strength of a global leader.   LMI has been on a transformation path to spur innovation, capitalize on deep expertise and scale its returns on long-term flexible capital through a “one firm, one portfolio, one team” mindset. Our operating model is built on three pillars: centralized portfolio construction, asset management and investment-enabling services. The teams are structured as Investment Business Units (IBUs) working in concert: Strategy & Asset Allocation, Risk Management, Global Fixed Income, Global Partnerships & Innovation and Investment Enabling Services (IES). Our portfolio spans a broad spectrum of public and private asset classes, and we are committed to expanding our capabilities and our toolkit in furtherance of our mission.   The Position   Liberty Mutual Investments (LMI), a subsidiary of Liberty Mutual Insurance, is seeking ­­­­a Lead Financial Analyst. In this role, you will collaborate with business partners to analyze trends and provide insight on our monthly results, and partner with other functional stakeholders to deliver financial expertise, analysis, and insight.    The ideal candidate for this role thrives in a fast-paced environment, is proactive and intellectually curious. You will contribute to the organization’s success by driving financial reporting that provides transparency into our financial position in support of leadership decision-making.   Responsibilities - Responsible for the accurate, timely completion of monthly, quarterly, and annual book close cycles, directly supporting the LMI’s financial results preparation - Analyze and report on LMI’s financial results, provide drivers and insights that impact LMI’s financial results. - Analyze and research investment results, identify data issues and root causes, and summarize findings to management and various stakeholders. - Responsible for the quarterly Current Expected Credit Losses (CECL) processes, work closely with various stakeholder to understand underlying investments and key drivers on the results - Responsible for monthly derivatives reporting processes, work closely with investors to understand and properly report various strategies on financial statements - Understand how data flows through various financial systems and consolidate financial results reported by multiple systems. - Identify areas for improvements and streamline reporting processes through automation where possible - Participate in broad projects by providing technical accounting expertise to a larger group. - Establish and maintain strong, collaborative partnerships within LMI, Corporate Finance and external auditors - The actual internal level/grade for this role will depend on the candidate’s overall experience and skill level

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Trial Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of mid to high level exposure.   We encourage you to apply and bring your expertise if you’re a: - Experienced trial lawyer: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims reps and clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents, pleadings, motions and opinions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

At Liberty Mutual Investments (LMI), we manage a high-quality investment portfolio utilizing a disciplined strategy. We have a large and varied customer base, supported by strategic business units that function as a complete investment firm within our Fortune 100 Company. Our investment professionals are critical to our ability to keep our promises to policyholders, claimants, and their families. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   Note: This role has a hybrid work arrangement (2 days per week in Boston).   About the job The Lead Engineer for the Private Credit Agile Squad will:   - Lead a team of software engineers to design and build technology solutions for LMI’s Private Credit product suite - Partner with key business and tech stakeholders to identify and deliver data and analytics automated solutions that meet business needs and align with technology guardrails & strategy - Act as hands-on advisor and technical lead and collaborate with scrum masters, product owners, and engineering team to iteratively create technical solutions that meet business and technical requirements - Research, recommend, design, and develop systems and application architecture with a specific focus on software quality, security, and compliance - Deliver artifacts, technical alternatives and architectural designs that meet business requirements - Collaborate with development teams and architects building Innovative, API first, cloud native solutions using AWS platform, Snowflake, Informatica/Glue, Power-BI/Dash, Python, Rest API, Django, React, etc - Continually enhance full delivery pipeline through automation, expanded yet increasingly efficient test coverage, ultimately optimizing time-to-market and quality - Mentor engineers/individual contributors in the team; conduct design and code reviews and champion engineering excellence/best practices - Collaborate with architecture team and across LMI Tech/Corporate tech team - Drive innovation in the team through continuous learning and building Prototyping complex, cross platform business solution

The Middle Market Underwriting Specialist is responsible for developing, growing, and maintaining a profitable, diversified book of multi industry business through marketing, underwriting decision making, building mutually beneficial agent/brokers relationships and establishing a marker-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee.   This role is a hybrid. - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. - Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. - Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.

The Senior Technical Claims Specialist determines coverage, investigates complex and highly complex commercial casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and resolves the claim. Demonstrates a high level of expertise and sound judgment in complex matters; may as a subject matter expert. This is a 100% remote position.  Effective September 2023, you will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Bala Cynwyd, PA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT.  Please note this policy is subject to change. Responsibilities: - As the claim’s owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. - Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. - Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. - Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. - Responsible for managing the practices and billing activities of outside counsel. - Accountable for security of financial processing of claims, as well as security information contained in claims files. - Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). - Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. - May analyze the impact upon claims policies and procedures and advises Claims. - Management so appropriate action can be taken where required. - Participates in special projects.

We are currently hiring Inside Sales Agents in the following States. Qualified applicants must reside on one of the states.    P&C Licensed and Unlicensed in: Arizona, Kansas, Missouri, New Mexico, Oklahoma, Oregon, Tennessee, Texas, Utah, and Wisconsin.   Bilingual P&C Licensed and Unlicensed in: Florida   P&C licensed only: Idaho, Wyoming and Montana   **This position may have future in-office requirements depending on candidate location. The locations are:   Plano 7900 Windrose Ave Plano TX 75024     Chandler 2222 E Yeager Dr Chandler, AZ 85226   Lake Mary 1000 AAA Dr Lake Mary, FL 32746     Why Liberty Mutual?     Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.      Job Details As an Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. In this role you will interact with our customers through warm inbound calls.    You’d be a great fit if you are:      A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.      A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.     A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.     A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.    Pay Details: ​​  - Starting base salary during training is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and uncapped commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift.  

As a Technical Director - Energy at least 50% of their workload is focused on operationalizing discipline strategy created by product director (PD) including skill development of others within the energy specialty areas, leading specialist networks, and developing/updating products and tools to achieve our ambition be becoming a premier risk advisor.  Enhances Liberty Mutual RCS’s leadership position and brand recognition in the market.  Provides expert consultative services to an assigned group of customers requiring complex technical and consultative skills.  Enhances the Company's leadership position in the safety field through speaking engagements at conferences, developing key relationships, and publishing safety related articles in professional publications.   - Responsible for operationalizing the energy discipline created by PD. Provides feedback on strategy execution in field.  Demonstrated ability to influence other without direct authority.  Leads and manages specialist network with PD input. - Demonstrates an ability to coach effectively utilizing the skills assessment tool via progression of learners in discipline. Participates in the quality process by coaching others on quality expectations for client engagements and completed work products, through regular reviews of self-produced and review of final work products from the technical discipline.   - Matrixed with reporting to field leadership; non-customer facing work directed by PD and PD Leader (in collaboration with manager) with OSPE objectives and feedback provided by PD. Proactively engages with peers and Product Directors to ensure consistent vision and execution of discipline plan. - Delivers direct customer service primarily focused on complex technical/consulting needs across the organization (up to 50% workload). Supports the organization through successful completion of risk assessment and customer facing work. Demonstrates business impact as a result of risk control services planned and delivered.  Participates in actively acquiring and retaining profitable business. - Advises internal partners on technical issues that can affect the profitability of the energy portfolio and supports business agility to adapt and respond quickly to market change. Can identify, address and provide solutions for emerging risks area, in collaboration with other internal stakeholders. Cultivates strong relationships with external partners, such as brokers and clients by demonstrating expertise. - Support internal knowledge sharing culture. - Participates in external industry, standards, or trade associates to support brand awareness and translate current information back to the RCS organization.     Key Capabilities and Characteristics: - Must have experienced in upstream, midstream, power generation/transmission/distribution, and renewable energy.  ERIS designation preferred.    - Strong leadership, business acumen, technical and consulting capabilities, and project/change management skills used to contribute to development of strategic plan for aligned discipline. - Advanced knowledge of loss prevention principles, practices and core service capabilities as they relate to performance and profitability. - Experience with service planning/execution, risk assessment, solutions management, ability to demonstrate results (ROI).  - Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change. - Able to adapt to changing and competing priorities demonstrating resilience and flexibility. - Demonstrates personal energy, stamina and discretionary effort. - Works with a sense of urgency and handles setbacks/feedback with a growth mindset. - Strong collaboration skills and commitment to continuous improvement. - Ability to develop and maintain relationships with other departments, peers, and industry contacts. - Effective interpersonal, oral and written communication skills.  

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The field property claims adjuster will be traveling to insured homes within the Seattle, WA. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity. - Handle moderate- severe complexity claims assigned under little supervision. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. - Access roofs by ladder, inspect attic’s, crawl spaces and basements in search of damage.  - May be called upon for catastrophe duty.

Independently manages a bookclose and financial reporting team in a deadline focused environment with ultimate responsibility for the accuracy of highly complex work. Uses increasing insight to set strategic direction for the team in responding to emerging accounting issues and changes in the business environment. Communicates accounting issues, trends, and policies to a variety of audiences using a variety of means, including making presentations to senior management. Fosters the development of the team by setting objectives that challenge them while providing on-going coaching. Builds a culture of innovation to continuously improve processes to ensure work is performed in the fastest, most efficient means possible. Responsibilities Ensures the accurate, timely completion of monthly, quarterly and annual book close cycles for a complex accounting function by effective planning, monitoring, and problem solving. Oversees the production of all financial reports issued by a complex accounting function, ensuring accuracy and compliance with accounting regulations. Guides the team in researching highly complex accounting policy issues and developing processes to address them, ensuring the issues are communicated appropriately to senior management. Develops, documents, and assures adherence to an internal control framework that ensures accurate and timely financial reporting. Makes recommendations to continuously improve the overall control environment. Provides sound financial advice to business units or other departments, anticipating the financial statement impact of changes in the business environment and making recommendations to ensure appropriate and beneficial accounting treatment. Understands how data flows through the financial systems to the accounting function, planning appropriately for changes and prioritizing and implementing enhancements. Uses increasing insight to identify and implement improvements that increase the business value and efficiency of the work performed. Initiates and/or leads increasingly complex projects and continuous improvement activities that may span beyond the scope of own team`s responsibilities. Delivers business results while building the team`s capabilities by setting challenging objectives and coaching the team to achieve them. Has the vision to create employee development plans that build strengths needed for the current operation and for the future. Takes action to attract, engage, and advance the careers of people from all backgrounds and experiences. May recommend changes to the structure of the organization to address changes in the business or improve customer service.

Under limited supervision and general direction, evaluates and reports on the effectiveness of IT controls related to financial systems as well as risk mitigation strategies in IT and business environments.   About the job: - Under limited supervision and general direction, evaluates and reports on the effectiveness of security and IT financial compliance controls (ex. IT controls that address SOX and SOC guidance) - Effectively identify whether controls are designed and implemented appropriately or inappropriately, and report on conclusions - Work with control owners and SMEs to efficiently collect and inspect evidence for testing - Use JIRA to manage tasks and evidence collection - Delivers and may assist other team members in risk identification and mitigation strategies, control documentation, evaluation of control design, evaluation of control operation, reporting of control deficiencies, and remediation strategies.   Qualifications: - Bachelors degree in technical discipline or equivalent experience. - Generally 3-4 years of professional experience in controls evaluation, creation, or testing. - Knowledge and some experience in identifying risks, corresponding controls, gaps and applicable testing strategies. - Knowledge and some experience testing IT controls in association with PCAOB and AICPA control frameworks and regulations (ex. Financial Statement Audits and SOC 1 reports).    - Thorough knowledge of new and emerging technologies, well versed in IT concepts, and security aspects of multiple platforms, operating systems, software, communications and network protocols.   Responsibilities Provides consultative services to Subject Matter Experts (SMEs) and control performers, and completes testing of IT controls (ex. IT controls that address SOX and SOC AICPA guidance) related to financial systems. Participates in the evaluation of IT risk and evaluates related IT financial controls, with a mindset of continuous process improvement. Effectively communicates technical issues to focused audiences. Identifies possible process improvements that address control gaps moderate complexity. Under limited supervision and general direction, evaluates and reports on the effectiveness of IT controls through analysis of data and preparation of documentation. Identifies whether controls are designed and/ or operating effectively or ineffectively, and reports on conclusions. Work with control owners and SMEs to efficiently collect and inspect evidence for testing. Is familiar with JIRA and is comfortable with using JIRA to manage tasks and evidence collection (working on and with agile teams).

Director, Property Underwriting Provides expert technical underwriting assistance and formal referral approval for the Property line of business for Middle Market Multi-Industry, Public Entity, Energy, and Construction segments country-wide. Interacts with peer Underwriting Directors on large, complex Property referrals/consults. Assists Senior Director, Property Underwriting in strategy implementation, training, and audits. Fosters a cooperative and collaborative relationship with the field and strives for creative solutions without compromising underwriting standards.   - Act as a subject matter expert for training, systems development, field CAT management, product capabilities, and other functions; participate in or lead significant projects of large scope and complexity. - Assists Senior Director in creating guidance and guidelines in support of MM Industry Specialization strategy. - Provides subject matter expertise and advisory support to Multi-Industry Underwriting Directors or profit center managers for complex referrals or unusual market developments. - Evaluate, conduct, and document referrals from peer Underwriting Directors and the field at large on accounts or coverage with higher hazards, highest complexity, higher limits, or larger premium for the Property line of business identify creative solutions and build underwriter expertise and confidence while protecting the company's assets. - Facilitate ongoing and frequent interaction with all stakeholders outside of required referral activities that build underwriter confidence and expertise. - Visit field offices during key/busy periods to conduct referrals in person, participate in field underwriting audits, and conduct training sessions. - Perform high-level quality control review for proper policy structure. - Work closely with the underwriting support supervisors to identify quality gaps and required training. - Serve in a lead capacity and acts as a resource to less experienced, promote best practices within the MM CUO underwriting director group, and lead/influence by example.

Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate auto damage appraisal professionals.   As a Field Auto Damage Appraiser, you will be completing quality appraisals of damaged vehicles, in the field and virtually, to restore vehicles to their pre-damage condition. You will complete moderate to higher complexity claims within assigned authority limits. Daily expectations include originals, total loss opinions, auto body shop, independent adjuster appraisal re-inspections, and supplemental appraisals. You will provide Best-In-Class service to our internal and external customers. There are many moving pieces you will manage. You need to have strong analytical, organizational and multi-tasking skills, and be a time management expert. We look for people who are creative, love problem solving, and have a passion for helping others. Your job involves speaking to and engaging customers who have just been in an accident and need your help, this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated! With ample growth opportunities, you are in-charge of your future.   This position is located in Staten Island NY.   Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory   Responsibilities: - An Empathetic Service Professional: When a claim is received, you skillfully use your customer centricity skills to confidently assure our customers that you are there to guide them through the process. - A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. - A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. - A Problem Solver: Integrity is in your nature and critical thinking is part of your decision-making process. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. - Using multiple software systems and claims best practices, you will prepare itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. - You will provide technical advice on vehicle repair, parts costs, garage expertise and opinions on specific damages. - You will complete auto body shop, independent re-inspections, and supplements as warranted to verify damage or confirm repairs are completed. - You will resolve disagreements and negotiate with auto body shops, Independent Adjusters, claimants and policyholders and assist claims management in the resolution of complaints and evaluate claims for potential fraud or subrogation. - May be called upon for catastrophe duty.

Our Financial Lines Underwriting Team is seeking a highly motivated individual with strong analytical and sales skills to fill an Underwriting opportunity on our Commercial D&O team in Chicago to focus on growing our retail brokerage book of business for Private Not-For-Profit Management Liability. Job Summary: This position is a production underwriting role that will contribute to the growth and profitability of our Private, Not-For-Profit Employment Practices, and Fiduciary Liability product lines through marketing, underwriting, and general product management. Some risks may require special handling or unusual coverages, including manuscript policy development. The position demonstrates functional technical knowledge of relevant underwriting concepts, practices, procedures, and techniques, to include; coverage issues, multiple product lines, marketing, relevant systems, and competition in the market place. Job Responsibilities: - Underwrites targeted new and renewal business by reviewing and analyzing insured's (or prospective insured's) applications, financials, ownership, loss history, and all other pertinent information at the direction of the manager. - Reviews and negotiates policy terms and conditions. - Establishes and maintains strong professional and personal relationships with the regional retail brokerage community to facilitate growth of the Liberty Mutual Financial Lines book, with the goal of driving new business and maintaining profitable/critical renewals. - Makes independent marketing calls to retail brokers and prospective insureds. - Contributes to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. - Communicates with other product line underwriters across Liberty Mutual & Ironshore to provide comprehensive “all lines” whole account solutions where possible. - Performs related duties as requested to include, report preparation, presentations, and special projects to assist in ensuring the success of the product line unit.

  We are continuing to invest and grow our Construction team! We are in search of a dedicated specialty construction casualty underwriter to help us to grow our existing book in the Northeast region. Liberty Mutual’s Mid Construction team handles Middle Market to National Account-sized casualty construction business sharing specialized knowledge of construction and risk management with our agents and brokers. Our underwriters work on the primary casualty lines of coverage including Auto, General Liability, and Workers Compensation coverages for both guaranteed cost as well as loss sensitive program structures. Liberty Mutual fosters underwriter judgment and emphasize local decision making. This is an excellent opportunity for a talented & eager commercial insurance underwriter with construction expertise, confidence, and deal-oriented mindset.    Senior Underwriter: $92,000 - $125,000. Annual FTO days (Flexible Time Off): 20 days Underwriting Specialist:  $104,700 - $146,700. Annual FTO days (Flexible Time Off): 20 days Underwriting Consultant:  $128,500 - $166,300Annual FTO days (Flexible Time Off): 20 days - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. - Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. - Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. - Portfolio Management: Manages a book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by attending and making marketing calls to brokers to market and cross market. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally and informally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. - Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.

The Middle Market Underwriting Specialist is responsible for developing, growing, and maintaining a profitable, diversified book of business through marketing, underwriting decision making, building mutually beneficial agent/brokers relationships and establishing a marker-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee. - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. - Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. - Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth?   As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs.   Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The field property claims adjuster will be traveling to insured homes within the Pittsburgh, PA. In order to be successful within the role, candidates should live within this area or very close to it.**   In this role, you will: - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage. - Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. - Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. - Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. - Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - May be called upon for catastrophe duty.

Safeco Insurance is part of the Personal Insurance business unit of Liberty Mutual Insurance. Safeco is committed to providing a range of superior property and casualty products to customers across the United States through a network of independent agents. Safeco is proud to support the communities that we live and work in and values a diverse work force. You'll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day. As aTerritory Manager, you manage an assigned territory, driving profitable premium growth to achieve financial and operational goals. Developing and managing broad and diverse agency partnerships, handling 200+ agency storefronts potentially over multiple states, and optimizes territory performance.                       Responsibilities:                                                                                                                           - Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. - Leads territory and agency management processes across multiple territories (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, builds and cultivates mutually beneficial agency partnerships virtually with agency ownership, management and frontline staff. - Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue.  - Using agency analysis, insights, internal partner feedback and local marketplace expertise creates and executes high quality agency strategies to achieve direct written premium, profit and new business goals. - Plans include strategic and tactical components and are aligned with?key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, agency marketing & service programs and new product/program rollout support. - Under limited to moderate supervision, drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. - Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.  - Collaborates, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. - Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. - Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Territory Manager agency management including all marketing and development programs, new business development tools and internal production/profitability data and analysis. - Provides guidance on agency initiatives and contributes ideas for continuous improvement.                                                                                          

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth? As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs.   Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.   Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.   **The Field Property Claims Adjuster will be traveling to insured homes within the Manchester, NH. In order to be successful within the role, candidates should live within this area or very close to.**   In this role, you will: - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage. - Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. - Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. - Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. - Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. - May be called upon for catastrophe duty.

Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims with varying complexity and perils. Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory Responsibilities:   - Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. Reviews and utilizes financial statements to adjust moderately sized business interruption losses. - Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure. - Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary. - Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes. - Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim. - Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate. - Meet time requirements of the policy and fair claims handling practices. - Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability. - Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made. - May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel. - Will be called upon for catastrophe duty.

Provides moderately complex consultative services to an assigned group of customers within the construction area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.   Depending on experience this role can be hired at various consultant levels. - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. - Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. - Provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of loss prevention services provided by less experienced consultants. - At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of loss prevention consulting services. - Participates in actively acquiring and retaining profitable business. - Identifies new business opportunities for LP services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. - Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.