Senior Technical Claims Specialist, Excess Coverage & Specialized Claims

Liberty Mutual has an immediate opening for an Excess Coverage and Specialized Senior Technical Claims Specialist as part of our Excess, Coverage and Specialized Claims Unit.

In this role, under moderate direction, you will handle a book of Commercial Casualty Excess/Umbrella, throughout the entire claims life cycle.   The role involves handling claims with exposures of $10 million or more, and involves working with and influencing other carriers within the tower of insurance to achieve the best claim outcome.  Excess claim types include, but are not limited to, Premises  Liability, Auto, Products Liability, and Mass Torts.  Claims are handled nationwide for both Coverage A and Coverage B claims on admitted and non-admitted paper.  Complex Excess claims experience needed to evaluate claims with significant financial exposure.  Strong written and verbal communication skills are required as this role involves extensive collaboration with others and presentations of claims to Management to obtain the appropriate level of authority.

Additionally, you will be responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, assessing any risk transfer potential, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business.

Please note, you will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Boston, MA; Westborough, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; or Weatogue, CT. Please note this policy is subject to change.

The salary range posted reflects various geographic remote locations, and the typical salary will be between $105,000-$125,000. 

Responsibilities:

• As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. 
• Review lawsuit documentation and supporting documents, claims file, investigation, etc.  Establish actions to be taken to resolve lawsuit.  Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations.
• Collaborates with outside Counsel and other insurance carriers to gain alignment on and execute resolution strategies.
• Written and verbal presentation of claims to Management to obtain the appropriate level of authority.
• Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit.
• Responsible for managing the practices and billing activities of outside counsel.  Accountable for security of financial processing of claims, as well as security information contained in claims files.
• Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.).
• Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues.  May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required.
• Leads and participates in special projects and performs other duties as assigned. 

 We are focusing on candidates who have:

• Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required!
• Excess Claims experience with Premises Liability, Employer's Liability, Environmental, Auto, Products Liability,  Mass Torts, Specialty Claims and other Commercial Casualty Claims experience.

• Advanced to expert knowledge of Commercial Casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment required.
• Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability.
• Expert ability to identify and solve problems, achieve results and execute thoroughly.
• Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience.
• Ability to adapt to work in multiple claim systems.
• Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required.
• Excess claims experience with Premises Liability, Employers Liability, Environmental, Auto, Products  Liability,  Mass Torts, Specialty claims, and other Commercial Casualty Claims experience required.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers.  By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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