At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.
We encourage you to apply and bring your expertise if you’re a:
- Engaged legal professional: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings, representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required.
- Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients.
- People person: You’ll establish and maintain good relationships with claims representatives and insured clients and occasionally conduct training sessions for Legal, Claims or other departments.
- Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.
- Member of the PA Bar. Admitted to practice in the Eastern District of Pa as well preferred
- A minimum of 1 year of civil litigation experience
Provides moderately complex consultative services to an assigned group of Construction customers within the NYC metro area. Conducts job site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.
- Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory.
- Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs.
- Provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of loss prevention services provided by less experienced consultants.
- At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness.
- Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of loss prevention consulting services.
- Participates in actively acquiring and retaining profitable business.
- Identifies new business opportunities for Risk Control services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
- Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner and business lines claims in a fast paced, detail-oriented, team environment.
In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
The field property claims adjuster will be traveling to insured homes within the Houston, TX area. In order to be successful within the role, candidates should live within this area or very close to.
Responsibilities:
- Investigate and determine coverage onsite of loss and adjusts all elements of both Commercial and Personal Lines Property Loss claims of moderate to high severity.
- Handle moderate to severe complexity claims assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- May be called upon for volunteer catastrophe duty
**This position may have in-office requirements depending on candidate location.**
When you enter finance and accounting position at Liberty Mutual Insurance, you will find the same dynamic environment and challenges as within other organizations. Yet you will find something more: an opportunity to apply your analytic and technical skills to a company renowned for its integrity and focus on developing its employees' careers.
The Comptroller Operational Mobility and Effectiveness Team (COMET) is a recently formed group (implemented in 2022) within Liberty Mutual that provides a unique opportunity for finance and accounting team members to gain exposure and experience across all areas of the Comptroller Group on a set rotational schedule. COMET’s mission is to simultaneously provide team members with the opportunity to maximize abilities to learn and grow, while empowering all areas of the Comptroller Group to flexibly leverage a highly-skilled, diverse team capable of providing uplift at key times, or on key initiatives.
Role summary:
This role is responsible for the thorough execution of book close and financial reporting processes and development of financial plans and analyzes and reports in a deadline focused environment via a defined rotational schedule across the Comptroller Group. Uses increasing expertise to manage the accurate completion of the team's assignments while developing the capabilities of teammates. Communicates accounting issues, trends and policy to senior management and other groups at the appropriate level of detail. Leads increasingly complex and innovative efforts to continuously improve processes to ensure work is performed in the fastest, most efficient means possible.
Responsibilities:
- Lead and deliver rotation-based assignments within the Comptroller Group to support the accurate and timely completion of monthly, quarterly and annual book close cycles and development of accurate budgets and financial plans through effective planning, monitoring, and troubleshooting.
- Based on the needs of each assignment, you will perform complex accounting activities and analyses, create financial statement schedules and management reports, on-going financial forecasts and models using advanced technical knowledge to support business decision making and document internal control procedures to ensure accurate and timely financial reporting.
- Encouraged to make recommendations for enhancements to Comptroller Group processes and associated financial systems and participate in their implementation. Continually assesses the business value
- and efficiency of the work performed, identifying and implementing improvements.
- Initiates and/or lead increasingly complex department projects and continuous improvement activities based on visibility and experience across the Comptroller organization.
- Cultivates an environment focused on development by supporting teammates’ strengths and sharing knowledge through training or reviewing their work.
This position is 100% Remote and covers the city of Richmond and the counties of Hanover, Henrico and Chesterfield.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.
We encourage you to apply and bring your expertise if you’re a:
- Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required.
- Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients.
- People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments.
- Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.
- Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth? If so, a career within the Personal Lines - Liability Homeowners Property Damage (HOPD) Department is for you!
The claim owner will be responsible for investigating, evaluating, negotiating, and settling Personal Lines Liability Property Damage claims (non-injury) under moderate supervision. This includes investigating, evaluating, negotiating, and settling personal lines claims. Completes review of policy coverage, incident details, determines liability, sets/adjusts reserves, estimates for damages, and negotiates settlements. The candidate must be able to independently handle and establish a plan of action for coverage issues, multiple claimant exposures (2+), service and manage policyholder and Agent concerns, and manage internal and external resources appropriately. In addition to handling liability claims, this candidate may be responsible for handling other homeowner specialty coverages and team problem solving through continuous improvement initiatives. May assist with the training, onboarding, and mentoring of new hires.
*We are currently not hiring in the following locations – California, Illinois, Alaska, Hawaii
In this role, you will:
- Manages, investigates, and resolves attorney represented and unrepresented Liability Property Damage claims (non-injury). Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
- Communicates with policyholders, witnesses, and claimants to gather information regarding claims, refers tasks to auxiliary resources as necessary, and sets plan as to proper course of action. Responds to various written and telephone inquiries including status reports.
- Responsible for review, response, and investigation of subrogation demands directly with the third-party carrier.
- Review, refer, and may be required to prepare response for Arbitration.
- Write appraisals for dwelling repairs, contents repair or replacement, and other property damage losses based on information collected.
- Confirms or denies coverage and liability and advises policyholders, agents, and claimants as to proper course of action. Identifies suspicious losses. Recommends referral to SIU where appropriate and may assist SIU in their investigation and disposition of the claim.
- Accountable for security of financial processing of claims, as well as security information contained in claims files.
- Makes effective use of loss management techniques. Negotiates settlements with attorneys, claimants, third-party carriers, and/or co-defendants. Arranges for expert inspections involving third party or potential fraud actions as needed.
- Responsible for managing the practices and billing activities of outside and in-house counsel
- Updates files and provides comprehensive reports as required.
Liberty Mutual has an immediate opening for a Senior Claims Specialist to join the Doordash Core team. The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.
This is a 100% remote position. Effective September 2023, you will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Bala Cynwyd, PA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT. Please note this policy is subject to change.
We are open to fill as a Claims Specialist II, Senior Claims Specialist I, Senior Claims Specialist II or Senior Technical Claims Specialist I, depending on candidate experience.
Claims Specialist II Salary: $56,900 – 101,500
Senior Claims Specialist I Salary: $63,200 – 113,600
Senior Claims Specialist II Salary - $70,500 - $127,700
Senior Technical Claims Specialist I Salary - $78,900 - 143,800
Annual FTO Days Accrual: 1.5 days per month, up to 15 days per year for Claims Specialist II through Senior Claims Specialist II.
Annual FTO Days Accrual: 2 days per month, up to 20 days per year for Senior Technical Claims Specialist I position.
Responsibilities:
- Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate.
- Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim.
- Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
- Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company.
- Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process.
- Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews.
- Performs other duties as assigned.
Provides moderately complex consultative services to an assigned group of customers within a specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.
Depending on experience this position can be hired at various Consultant levels.
- Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory.
- Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs.
- Provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants.
- At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness.
- Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services.
- Participates in actively acquiring and retaining profitable business.
- Identifies new business opportunities for RC services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
- Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.
Our middle market underwriters focus on answering two fundamental questions. Should we write a policy for a particular customer? What is a fair price for the risk that we would incur by writing the policy? On the surface, these questions may seem straightforward, but as a Liberty Mutual Insurance underwriter, you will possess a curiosity that propels you to dig a little deeper for the answers. You will rely on your strong analytic, communication, and negotiation skills and thrive in a fast-paced, collaborative environment. Middle Market Underwriters are natural problem solvers who want to know our customers and how we can profitably accept the risks that our policies cover.
As a Middle Market Underwriting Specialist you will be responsible for developing, growing, and maintaining a profitable, diversified book of business through marketing, underwriting decision making, building mutually beneficial agent/brokers relationships and establishing a marker-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee.
This would be considered a Hybrid role in the posted office location (2 office days a week and those can flex)
Senior Underwriter: $92,000 - $125,000. Annual FTO days (Flexible Time Off): 20 days
Underwriting Specialist: $104,700 - $146,700. Annual FTO days (Flexible Time Off): 20 days
Underwriting Consultant: $128,500 - $166,300Annual FTO days (Flexible Time Off): 20 days
Responsibilities:
- Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals.
- Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long term quality pipeline with Agents/Brokers.
- Portfolio Management: Manages a book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by attending and making marketing calls to brokers to market and cross market.
- Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines.
- Leadership: Formally and informally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills.
- Continuous Improvement: Actively participates in continuous improvement by participating in problem solving activities and using continuous improvement tools to support the work of the team.
Liberty Mutual Surety is looking for a Contract Surety Underwriter to join our Syracuse team!
As a Contract Surety Underwriter you will review new and existing contract surety risks submitted by assigned offices to confirm compliance with Liberty Mutual Surety`s underwriting strategies, guidelines and marketing objectives. Utilizes objective perspective to identify omissions in underwriting detail, if any, to confirm attributes and/or weaknesses of case and to ratify parameters of credit recommended for specific risks, with primary objective of achieving profitability for the department.
Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service. Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.
Responsibilities:
- Underwrites new and existing account submissions commensurate with level of experience utilizing underwriting authority granted by Chief Underwriting Officer with oversight by the Sr. UW Officer.
- May be required to travel to field offices to meet with client(s) to facilitate above assessments and/or to increase exposure and knowledge of surety accounts and pursued industries. Adheres to existing underwriting guidelines required in the decision-making process for all business transacted.
- Applies a significant amount of judgment, knowledge of accounting, legal and organizational/managerial disciplines to substantially enhance guidelines with guidance and direction of senior staff members/manager.
- Monitors the underwriting of assigned accounts. Assesses and identifies changes in all aspects of the business including, but not limited to, work program to financially strengthen criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses.
- As directed by the Sr. UW Officer, monitors marketing, underwriting and/or administrative issues within various offices, as assigned.
- Maintains current and accurate reports. Analyze statistical and financial reports, claims data, and other financial exhibits/data and effectively communicates issues of concern on new and existing business to the applicable field office and/or Sr. UW Officer, as necessary.
- Diligently and conscientiously pursues resolution of open issues, documents end-result and adjusts credit parameters extended to specific accounts based upon such facts. In connection with credit recommendations which tend to exceed normal underwriting standards, applies sound reason and business logic to reach decisions.
- Effectively documents such logic in file and communicates to Sr. UW Officer, as necessary. As necessary, coordinates with claims staff to evaluate and/or resolve issues expeditiously and effectively, and if appropriate, takes immediate action to restrict credit on affected account.
- Prepares and submits special acceptance requests to reinsurers when required. Communicates with competitors on matters involving co-surety and reinsurance.
- Participates in special projects as requested/assigned.
Responsible for the investigation, evaluation and disposition of cases on assignment, which may include an established portion of the office/team workload and/or individual assigned cases that present moderate to high exposure or complex coverage or liability issues.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
Preferred candidate will have Southwest jurisdictional experience and will reside in Central, Mountain or Pacific time zone.
Responsibilities:
- Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
- Recommends ultimate resolution on assigned cases in excess of their authority to local claims management and Home Office.
- Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
- Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
- Confers with trial counsel and prepares trial reports.
- Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
- Responds to various written and telephone inquiries including status reports.
- Ensures adequacy of reserves.
- Recommends reserve increases on cases in excess of authority.
- Accountable for security of financial processing of claims, as well as security information contained in claims files.
- Responsible for managing the practices and billing activities of outside and in-house counsel.
- May assist in the absence of the Claims Team Manager, representing the company on matters involving state or federal regulatory agencies.
- May be involved in special projects and/or mentoring at the direction of local management.
Provides moderately complex consultative services to an assigned group of customers within a speciifc territory in Property, Ergonomics, Manufacturing, and/or Construction. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.
Depending on experience this position can be hired at various Consultant levels.
- Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory.
- Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs.
- Provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of loss prevention services provided by less experienced consultants.
- At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness.
- Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of loss prevention consulting services.
- Participates in actively acquiring and retaining profitable business.
- Identifies new business opportunities for LP services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
- Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.
Liberty Mutual Surety™ is currently recruiting for a Surety Underwriting Specialist to join our Surety Plus Team in our Walnut Creek office.
As a Surety Underwriting Specialist you will market, underwrite, and service independent agents, brokers, and small- midsized contract surety accounts within an assigned territory. Using your excellent rapport building skills, you will build and maintain positive relationships and will market to your territory focusing on relationship building rather than transactional sales. You will also use your business and financial acumen to perform primary credit underwriting and financial/risk analysis, provide recommendations, and make decisions on new and existing accounts. This is an excellent opportunity for an experienced and self-motivated surety professional looking to grow their career with a top surety company that focuses on its employees and customers first.
Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service. Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.
Responsibilities:
- Meets with agents and brokers from assigned customer base/territory to solicit business/submissions via marketing efforts and educate agency representative(s) on Liberty Mutual Surety policies, procedures, appetite, and requirements. Act in a consultative capacity and discuss/review agency accounts and performance.
- Underwrites new and existing account submissions utilizing underwriting authority granted by Chief Underwriting Officer. May handle most complex accounts based on level of role. Makes thorough evaluations and assessments of a customer’s financial, technical, organizational, and management capacities, past experience, desired objectives as well as a subjective judgment of character, normally based upon data/insights. In many cases, will meet with client to facilitate above assessments.
- Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of the account and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate
- Develop/maintain strong relationships with agents/brokers and oversee a book of small to mid-sized Contract Surety business within defined territory. Meets production, marketing, and profitability goals as set by manager and assist in developing marketing plan.
- Stay abreast of Liberty Mutual Surety product lines and identify cross-selling opportunities with agent, engaging/referring appropriate parties as necessary.
- Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/work flow issues, within framework of Surety policies and procedures.
- Monitor an existing book of business from an underwriting standpoint. Continuously evaluates the qualitative characteristics of the business (new and existing) as assigned. Examples include utilization of self-audit programs, financial ratio analysis report. Makes recommendations to Manager for proper lines of authority to be submitted to Home Office. Monitors and controls utilization of such lines to ensure compliance with guidelines.
- May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses. Coordinate and surface issues to more Home Office staff and Bond Managers
- Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss.
- In connection with credit recommendations which tend to fall outside of normal underwriting standards, applies sound reason and business logic to reach decision as authorized. Effectively documents such logic in file and communicates to more senior Home Office and Field underwriting staff, as necessary.
- Provide direction for topics to be addressed in meetings with agents, customers and others, as necessary.
- Prepare and implement instructions for administering work flows and accounting/billing issues to service unique situations.
- May mentor more junior staff based on level.
- Performs special projects and other duties as assigned.
Do you enjoy helping people? Do you like variety in your work? Enjoy real-world challenges by joining the energetic business environment of the Liberty Mutual Insurance Claims Department.
Do you enjoy helping people? Do you like variety in your work? Enjoy real-world challenges by joining the energetic business environment of the Liberty Mutual Insurance Claims Department.
Liberty Mutual Insurance is a Fortune 500 company, and one of the largest multi-line insurers in the property/casualty field. In addition to providing support to the Workers Compensation Claims Department you will also have the opportunity to work side by side with experienced professionals who deliver the highest-quality services to our customers, helping them live safer, more secure lives.
**This position is currently a hybrid with the expectation that candidates will be able to report to the office at least 2 times per month. Candidates must live within a 50 mile radius to one of the posted locations.
Liberty Mutual has an exciting Technical Assistant position available.
- In this administrative role you will provide a variety of administrative tasks, technical support and customer service duties, such as gathering, organizing, validating and/or entering data.
- You will respond to routine correspondence, inquiries and information requests, and resolve routine problems or escalating them as necessary.
- Gathers and organizes data needed by obtain information from systems, files, intranet and/or by contacting other people inside or outside the Company.
- Reviews and verifies information which may include source documents, policies, claims files, summons & complaints, salary data, etc.
- Ensures completion and accuracy of data, paperwork, and/or forms.
- Coordinates materials or special projects for staff which may include preparing material/reports, distributing, editing, formatting and proofreading material.
- Maintains records and data which may include entering into databases/servers, developing tracking systems/spreadsheets, setting up files, etc.
- Ensures accuracy of information and runs reports as needed.
- Acts as a technical resource for internal and external customers/contacts by providing answers to routine inquiries and coordinating responses; resolving problems and/or discrepancies which may involve research and data collection.
- Provides administrative support to technical staff which may include, creating documents, forms, spreadsheets, presentation material, etc.; reviewing incoming mail and determining course of action; preparing and sending out form letters.
Do you enjoy helping people? Do you like variety in your work? Enjoy real-world challenges by joining the energetic business environment of the Liberty Mutual Insurance Claims Department.
Do you enjoy helping people? Do you like variety in your work? Enjoy real-world challenges by joining the energetic business environment of the Liberty Mutual Insurance Claims Department.
Liberty Mutual Insurance is a Fortune 500 company, and one of the largest multi-line insurers in the property/casualty field. In addition to providing support to the Workers Compensation Claims Department you will also have the opportunity to work side by side with experienced professionals who deliver the highest-quality services to our customers, helping them live safer, more secure lives.
**This position is currently a hybrid with the expectation that candidates will be able to report to the office at least 2 times per month. Candidates must live within a 50 mile radius to one of the posted locations.
Liberty Mutual has an exciting Technical Assistant position available.
- In this administrative role you will provide a variety of administrative tasks, technical support and customer service duties, such as gathering, organizing, validating and/or entering data.
- You will respond to routine correspondence, inquiries and information requests, and resolve routine problems or escalating them as necessary.
- Gathers and organizes data needed by obtain information from systems, files, intranet and/or by contacting other people inside or outside the Company.
- Reviews and verifies information which may include source documents, policies, claims files, summons & complaints, salary data, etc.
- Ensures completion and accuracy of data, paperwork, and/or forms.
- Coordinates materials or special projects for staff which may include preparing material/reports, distributing, editing, formatting and proofreading material.
- Maintains records and data which may include entering into databases/servers, developing tracking systems/spreadsheets, setting up files, etc.
- Ensures accuracy of information and runs reports as needed.
- Acts as a technical resource for internal and external customers/contacts by providing answers to routine inquiries and coordinating responses; resolving problems and/or discrepancies which may involve research and data collection.
- Provides administrative support to technical staff which may include, creating documents, forms, spreadsheets, presentation material, etc.; reviewing incoming mail and determining course of action; preparing and sending out form letters.
Company Summary
As a multi-strategy investment firm managing over $90 billion in assets, Liberty Mutual Investments (LMI) plays a critical role in shaping the financial future of Liberty Mutual Insurance Group. Liberty Mutual, a global Fortune 100 property/casualty insurer owned by its policyholders, is dedicated to delivering insurance as a social good to mitigate risks for individuals and businesses worldwide.
Our diverse investment portfolio spans fixed income, public equity, private equity, private credit, venture capital, real estate, and energy transition, among others. LMI's goal is to generate capital that empowers Liberty Mutual to fulfill its strategic objectives and meet the needs of its policyholders, enabling us to win with purpose, together.
Within LMI, the Strategy & Rates team manages the planning and execution of top-down investment strategy for the fixed income portfolio. It oversees the management of our highly diversified and dynamic pool of assets, setting strategic direction, planning, implementing major actions, and managing risk. Additionally, the team is responsible for navigating the day-to-day complexities of investing across a highly heterogenous mix of insurance portfolios, spread across multiple legal entities, regulatory regimes, and currencies, each with its own set of investment restrictions and liquidity requirements.
Job Summary
LMI is seeking a talented Portfolio Analyst to join the Strategy & Rates division of our Global Fixed Income (GFI) unit. This successful candidate will perform analysis for the portfolios and of fixed income markets and will also have responsibility to work on and manage numerous projects that are fundamental to the investment process. The Portfolio Analyst will provide essential analytical support to team members while reporting directly to the Director of Fixed Income Strategy within GFI’s Strategy & Rates organization. As a Portfolio Analyst, you will play a crucial role in strengthening our team's expertise and driving our growth and success in the evolving global financial landscape.
Key Responsibilities
- Provide analysis for general account portfolios, investment data and fixed income markets
- Manage and drive projects encompassing a broad range of topics requiring collaboration across numerous teams within the organization
- Develop reports and presentations as needed to support investment themes and to highlight essential project information
- Leverage data and technology to improve analytical processes and enhance decision-making capabilities
- Work closely with cross-functional teams, such as risk managers, data team, technology and corporate teams
Lays out the vision for the data strategy roadmap, navigating and addressing ambiguous business problems through capabilities achieved in the roadmap. Ties the roadmap to missions (portfolio of projects and data use cases) that improves the customer experience, as measured by relevant KPIs. Works with Data Product Management to ensure that data use cases are captured appropriately within the missions and will build and leverage the data capabilities outlined within data strategy roadmap. Leads the team to build and maintain the data strategy roadmap, through the effective prioritization of work. As noted in the responsibilities, at this level, there is a heightened expectation to string together increasingly ambiguous and aspirational needs across the organization into common themes within an actionable data strategy roadmap. Independently, works at the highest authority limits on assignments reflecting the highest degree of technical and strategic complexity and coordination. Possesses a high and extensive level of technical and industry knowledge. Recognized as the company consultant in a field providing strategic guidance, assistance, and training to lower-level associates. Typically requires formal review and approval for promotion.
Responsibilities:
- Own the data strategy roadmap. Sets the strategic vision for the data strategy roadmap, which will be used to drive alignment among executives; business leaders; and data and IT teams. The roadmap details what needs to be accomplished from a data capability perspective, to deliver an exceptional customer experience and become a data leader in the industry. At this level, there is a heightened expectation to string together increasingly ambiguous and aspirational needs across the organization into common themes within an actionable data strategy roadmap.
- Build an effective team to create and maintain the data strategy roadmap. Guide the planning and sequencing of the team's efforts to build and maintain the data strategy roadmap. Bring team members into discussions at the right level to gain support. Provide coaching and mentoring to maximize the team's impact. As data needs evolve, guide the team to maintain and update the roadmap accordingly. At this level, there is a heightened expectation for the person to be an exceptional coach and to help the team break down and tackle ambiguous goals within the data strategy roadmap.
- Direct research on emerging data and technology trends. Identify opportunities to improve the organization's competitiveness through data and technology before the innovation becomes widely adopted by best-in-class competition. Socialize learnings with business partners and data teams to help guide discussion on new data use cases. Use learnings to evolve the data strategy roadmap.
- Help other teams identify data use cases that align with the data strategy roadmap. Ensure the team understands business problems in the organization and how data can help solve them. Partner with technology and data teams to surface those problems--as well as to discuss and ideate on possible approaches to solve them. Once it becomes clear that a data use case has emerged from these discussions, the business will own its use case and will partner closely with the Data Product Management team to address it. Guide the team to stay in close communication with Data Product Management to ensure that any proposed or underway solutions continue to stay connected and aligned with the data strategy roadmap. At this level, there is a heightened expectation to address increasingly ambiguous business problems. Working with senior leadership, this role guides the team to deliver a data strategy roadmap that solves those goals.
- Help prioritize data use cases to build data capabilities for the organization. Gather the quantified impacts of the data use cases, as forecasted by the business owners. Collaborate with the Agile (project) team that is accountable for sequencing the data use cases with IT and the data teams who are doing the work. Influence the prioritization of data use cases to achieve an efficient build-out of the data capabilities within the data strategy roadmap. This level is expected to have command over quantifying the value of the data strategy roadmap through the alignment of use cases and driven discussions with the business teams.
- Have an Agile mindset. As needed, able to partner with or participate within Agile (project) teams, which are working to deliver data solutions. As a data strategy leader, help inspire the agile team to drive results by sharing the vision of the data strategy roadmap.
- Be a compelling storyteller to gain support on the strategy. Understand how to create and deliver presentations to a senior audience. Adeptly socialize ideas and rapidly iterate on feedback to ensure the maximum buy-in and impact of the strategic message.
Ensure the proper management and governance of data for Liberty Mutual Investments. This includes managing data governance, data quality, data integrations and data policy creation and implementation. The Central Steward is responsible for analyzing data to identify trends and opportunities for improvement. In addition, the Central Steward works with and supports federated data stewards across the enterprise. Understanding public markets and alternatives financial industry data and asset management portfolio analytics is crucial in fulfilling these responsibilities and to ensure the needs of business users is met. Provides, builds, and maintains prototype data solutions to meet the needs of the enterprise. Develops coding proof-of-concepts for data and helps ensure those solutions can be scaled appropriately. Works at the highest authority limits on assignments reflecting the deep knowledge of data and analytics in asset management. Possesses a deep content and technical knowledge and skill in financial industry data. Provides technical guidance and assistance to federated data stewards. Typically requires formal review and approval for promotion. Functions as an individual contributor on the Data Governance Team. Has responsibility for the stewarding of data for the portions of the portfolio and investment solutions.
Responsibilities:
- Independently prototypes/develops data solutions of high complexity to meet the needs of the organization and business customers.
- Designs proof-of-concept solutions utilizing an advanced understanding of multiple coding languages to meet technical and business requirements, with an ability to perform iterative solution testing to ensure specifications are met. Acts as a technical leader and mentor to the team.
- Designs and develops data solutions that enable effective self-service data consumption and can describe their value to the customer. Collaborates with stakeholders in defining metrics that are impactful to the business. Prioritizes efforts based on customer value.
- Has an in-depth understanding of Agile techniques. Can set expectations for deliverables of high complexity.
- Can assist in the creation of roadmaps for data solutions. Can turn vague ideas or problems into a data product strategy. Influences strategic thinking across the team and the broader organization.
- Maintains proof-of-concepts and prototype data solutions, and handles any assessment of their viability and scalability, with own team or in partnership with IT. Working with IT, assists in building robust systems focusing on long-term and ongoing maintenance and support.
- Ensure data solutions include deliverables required to achieve high quality data.
- Displays a strong understanding of complex multi-tier, multi-platform systems, and applies principles of metadata, lineage, business definitions, compliance, and data security to project work.
- Demonstrates a comprehensive understanding of new technologies as needed to progress initiatives.
Manages all underwriting aspects of a surety territory or field office (typically considered small in scope) or assists in managing an office considered medium or large in scope. Accountable for quality and quantity of work, personnel, performance appraisals, new business acquisition, and profit and loss results of assigned territory or office. Is a significant contributor or primary preparer of budget and business plans, including marketing, underwriting, training and administration functions. Responsible for servicing the surety needs of customers in a multi-state territory.
Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service. Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.
Responsibilities
- Manages staff and expenses within line of business to meet business objectives, with profit objective being primary. Administers and directs exempt and non-exempt staff in the office including functional assignments, hiring, training and other performance management appraisal functions.
- Delegates supervisory responsibilities as warranted, but remains accountable for ultimate management.
- Manages product line underwriters in establishing and executing marketing/ production efforts for assigned territory. Continually monitors quality of performance of staff by utilization of a variety of tools, including but not limited to personal observation, surveys, underwriting information, financial files communicating with customers.
- Identifies problems implements corrective action. Ultimately responsible for ensuring that new underwriters are trained and/or supported by experienced underwriters with respect to technical underwriting issues, meetings with agents, accounts , etc.
- Ensures underwriting staff receives assigned training as appropriate. Oversees evaluation and recommendation of credit levels provided to assigned customers actively participates in major underwriting decisions on assigned risks. Ensures that risks pursued provided surety credit within territory conforms to guidelines standards for credit worthiness.
- Oversees, as a resource, acquisitions of new business portfolio management. Monitors utilization and accuracy of Surety system applications for underwriting, marketing and accounting needs of assigned territory. Participates in the annual strategic business planning process of the field office. Coordinates monitors the implementation of annual business plan of assigned territory.
- Manages profitability, risk mitigation, growth strategies, metrics for specific accounts overall book of business. Hire, train, and other performance management functions, including mid-year and annual review, regular 1:1 , and coaching activities.
- Develops individual performance objectives and development plans and insures alignment with business objectives. Appraises and evaluates team and individual performance and makes compensation recommendations Develops business relationships through industry related organizations and other activities to gain business intelligence of local market, enhance image of the Company and promote marketing effectiveness. Participates in special projects, as requested.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Trial Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of mid to high level exposure.
We encourage you to apply and bring your expertise if you’re a:
- Experienced trial lawyer: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings and negotiating settlements as required.
- Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients.
- People person: You’ll establish and maintain good relationships with claims reps and clients, and occasionally conduct training sessions for Legal, Claims or other departments.
- Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents, pleadings, motions and opinions.
- Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.
Safeco Insurance is part of the Personal Insurance business unit of Liberty Mutual Insurance. Safeco is committed to providing a range of superior property and casualty products to customers across the United States through a network of independent agents. Safeco is proud to support the communities that we live and work in and values a diverse work force. You'll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day.
As a Senior Territory Manager, you will drive profitable premium growth within your assigned territory by selecting, engaging and managing independent agents to successfully sell and support Safeco's Personal Lines products and services. This role is at the forefront of building premium growth through relationships with our underwriters and agents to ensure we build market-share successfully.
Responsibilities
- Owns and manages assigned territory driving profitable growth to achieve financial and operational targets.
- Leads assigned geographical territory and agency management processes (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, etc.).
- Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management and frontline staff.
- Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue.
- Creates, maintains, and executes high quality agency strategies and plans to achieve direct written premium, profit and new business goals.
- Plans include strategic and tactical components and are aligned with?key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, service center support and new product/program rollout support.
- Drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.
- Leads, collaborates with, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer.
- Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments.
- Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Senior Territory Manager agency management including all Marketing and Development programs, business development tools and internal production/profitability data and analysis.
- Provides leadership and mentoring for other team members, guidance on agency initiatives, and contributes ideas for continuous improvement.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.
We encourage you to apply and bring your expertise if you’re a:
- Engaged legal professional: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings, representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required.
- Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients.
- People person: You’ll establish and maintain good relationships with claims representatives and insured clients and occasionally conduct training sessions for Legal, Claims or other departments.
- Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Assistant Field Counsel at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance, and you’ll enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference—with no travel required or personal legal appearances—consider joining our legal team.
We encourage you to apply and bring your expertise if you’re a:
- Collaborative teammate: You’ll provide remote legal support and expertise to trial attorneys across the country as they represent Liberty Mutual and our policyholders in civil litigation and workers’ compensation matters.
- Strategic partner: Following our litigation protocols, you will work with the local trial attorney to develop appropriate legal strategies for all stages of litigation and share them with claims representatives and policyholders.
- Detail-oriented thinker: Leaving no stone unturned, you’ll research applicable laws and conduct appropriate written discovery as needed.
- Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.
Candidate must speak fluently in Spanish
This position is not 100% remote. Candidates must be located within a 50 mile radius of the office hub location listed in the posting
Career Opportunity:
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals. Qualities like these cannot be taught, but they can be sharpened, strengthenedand appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help – this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!
This role is a steppingstone into your claims career. With limitless growth opportunities, you are in-charge of your future.
Bring your unique talents to our Fortune 100 company and receive paid and licensing. Prior claims or insurance experience is not required!
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory
You’d be a great fit if you are:
An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.
A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.
Liberty Mutual Insurance has an exciting opportunity for a Workers’ Compensation Hearing Representative (internal title: Paralegal) to join our legal team and provide support to
attorneys and professionals in on all legal matters including liability, property and primarily workers compensation matters.
The job duties include representation of the company and employer in workers compensation hearingsbefore the Workers Compensation Board. Job duties also include pre and post hearing responsibilities with reporting to attorneys and the unit leader. The successful candidate must have the ability to master legal processes and interact with clients, counsel and claims professionals within the Liberty Mutual Group of insurance companies.
Responsibilities:
- Make appearances at Workers Compensation Boards along with providing support for Attorneys on all insurance defense matters including liability, property and workers compensation.
- Prepare for trials, depositions, lien negotiations, and legal work/tasks under the direction of an attorney.
- Review workers’ compensation board records, claim system records and legal files to prepare for hearings.
- Contact witnesses and obtain evidence for hearings.
- Updates/posts in claims systems and/or legal systems regarding work completed on a file.
- Prepare standard workers compensation submissions including stipulations and settlement agreements.
- Communicate with clients and claims professionals.
Travel for appearances as needed.
When you enter a finance and accounting position at Liberty Mutual Insurance, you will find the same dynamic environment and challenges as within other organizations. Yet you will find something more: an opportunity to apply your analytic and technical skills to a company renowned for its integrity and focus on developing its employees' careers.
This role will perform various finance and system analysis to support our US Retail Market in Finance Operations. As a Senior Accountant, you will conduct complex assignments involving a wide range of disciplines and systems capabilities.
Job Summary
The Senior Accountant independently plans and monitors the completion of bookclose processes and financial reports in a deadline focused environment, while ensuring that issues are escalated as needed.
The right person will:
- Use their increasing expertise to process detailed information with high levels of accuracy and to research and apply accounting policy.
- Communicate effectively with other units and management to plan work, gather information, and present results.
- Lead efforts to continuously improve processes to produce relevant financial reports in the fastest, most efficient means possible.
Responsibilities
- Oversees functions of the monthly, quarterly and annual book close cycles, monitoring timely completion and escalating issues for resolution.
- Accurately and efficiently performs accounting activities of increasing complexity.
- Creates increasingly complex financial statement schedules, audit support schedules and other reports in a timely manner.
- May perform detailed review of other team members` schedules.
- Researches and applies accounting policy to business issues that arise.
- Establishes, documents and performs internal control procedures to ensure accurate and timely financial reporting.
- Understands how data flows through the financial systems to the accounting function in order to identify issues and take action to address them.
- Continually assesses the business value and efficiency of the work performed, making suggestions for improvements and collaborating with others in implementing them.
- Leads or actively participates in increasingly complex department projects and continuous improvement activities.
- Fosters the development of teammates by sharing expertise and experience through training or reviewing their work.
- May provide feedback on performance.
Are you looking for an opportunity to join a claims team with a fast growing company that has consistently outpaced the industry in year over year growth? Liberty Mutual Insurance has an excellent claims opportunity available. As a Workers' Compensation Claims Technician you will help people resolve problems. You will provide excellent customer service to a wide range of people, including injured workers, employers, medical personnel, attorneys, and agents. We offer variety in your position - in the people you interact with and the cases you handle. This position will also provide you with an opportunity to handle disputed and litigated cases. You will use your investigative and negotiation skills in a fast-paced environment while protecting the assets of the company. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual Insurance.
To be considered for this position, you are required to reside within 50 miles of Liberty Mutual’s Tampa, or Plano Office. This position has a hybrid work schedule.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
Responsibilities:
- Conduct investigations including, but not limited to assessing policy coverage, contacting insureds, injured workers, doctors' offices, and other parties to determine compensability and establish reserves
- Set-up claims and update the loss to reflect actual circumstances
- Determine the need for independent adjusters or independent medical examiners.
- Evaluate claim for potential fraud
- Assess actual damages associated with claims and conduct negotiations to settle claims
- Be involved with litigated claims as necessary.
Job Description:
Global Risk Solutions (GRS) is Liberty Mutual’s leading global commercial and specialty (re)insurer recognized for its’ values-driven brand, product and geographic breadth, and commitment to working with clients and partners to help solve their evolving risk needs. With $23B+ in gross written premium, operations in 27 countries, and ~10 thousand employees worldwide GRS offers the reputation and strength of a global leader and the long-term client- and partner-oriented mindset of a mutual company.
The GRS Strategy & Corporate Development organization leads the development of the long-term strategy, corporate development, competitive intelligence, and insight processes to catalyze GRS to capture its strategic objectives and build a resilient and agile business that embraces change as opportunity.
As a part of GRS Strategy & Corporate Development, the Sr Financial Analyst will be responsible for working cross-functionally to gather, analyze, and distribute competitor and market intelligence to support strategic & tactical decision making within Global Risk Solutions. As a member of the GRS Corporate Development team, the Analyst will also provide key support for M&A processes including strategic fit assessments, due diligence, integration and/or separation, among other workflows as a means to help GRS achieve its strategic objectives. Uses increasing business acumen and analytical expertise to perform ad hoc competitor financial analysis and effectively communicates the findings to management. Shares key insights through presentations, memos, or verbally. Leads efforts to continuously improve processes to increase the speed and effectiveness of financial analysis.
Note: This hybrid position offers a flexible work model of two days in the office and three days working from home.
Example Responsibilities:
Competitive Intelligence:
- Participate in key quarterly responsibilities including earnings release summaries, industry market updates, and competitor analysis
- Collaborate with broader GRS Strategy organization, integrating competitor & market trends into internal strategy setting process
- Support the creation of internal & external executive-level presentations and memos
- Work with GRS leadership to establish consistent practices for competitive analytics
- Work cross-functionally to validate internal information used for quarterly analysis
- Monitor industry and competitor news to use in competitor analysis write-ups
Mergers & Acquisitions:
- Support the target evaluation process through a deep understanding of proposed M&A opportunities for strategic fit in Global Risk Solutions
- Prepare & present findings to management gaining support for recommendations
- Participate in due diligence and integration/separation processes
- Foster relationships outside of team to enable product set understanding
- Learn and understand the strategic rationale, transaction structure, and deal economics for M&A transactions
Construction and transportation are key industries within the U.S. As these industries expand and exposures get larger, risks get more sophisticated and complex. Liberty understands that and our Inland Marine division is poised to respond with a solution-oriented approach. Our underwriting team partners with risk engineering and claims to offer a complete and integrated insurance program to provide to our broker and insureds. We offer products for large project builders? risk, master builders? risk, contractor equipment and construction property within the construction industry and domestic logistics for the transportation industry as well as coverage for operational roads, bridges and tunnels.
As an underwriting consultant in the Inland Marine unit, you will develop, grow, and maintain a profitable, diversified book of business through effective underwriting decision making, mutually beneficial agent/brokers relationships, and application of underwriting tools/systems. You will also be asked to guide / mentor less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee as well as identifying and leading projects that further the goals of the company.
Responsibilities:
- Risk Selection: evaluates or assesses large builder's risks, contractor's equipment and logistics submissions by qualifying accounts identifying, selecting and assessing risks determining the premium, policy terms and conditions obtaining approvals creating/presenting the proposal to the agent/broker and successfully negotiating deals.
- Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Key Agents and Brokers objectives through successful negotiations. Develops and maintains the relationship through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses.
- Portfolio Management: Manages the largest and most complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share with preferred brokers.
- Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals.
- Leadership: Formally guides, mentors, and coaches underwriters in both technical and professional skills. Demonstrates multiple areas of expertise and provides regular updates to other underwriters
- Continuous Improvement: Actively participates in continuous improvement by fully engaging in daily huddles, generating suggestions, following appropriate procedures and work principles, participating in problem solving activities, and using continuous improvement tools to support the work of the team.
Within our Customer Response Center (CRC), the Remote Licensed Customer Service Representative (CSR) provides timely, accurate and responsive information and service to policyholders and agents for Personal Lines products and programs. Independently solve problems relating to policies within scope and escalate others as appropriate by identifying, analyzing, and owning customer policy needs to ensure high customer satisfaction, growth, and retention of business.
The following states are EXCLUDED from eligibility at this time: Alaska, California, Hawaii, Illinois and New York.
Paid training is Monday – Friday, 9:00am - 5:30pm EST (full time) for approximately 12 weeks. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
After onboarding and training is complete, go-forward shifts will be 1:00pm – 10:00pm EST. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week.
Initially you will be aligned to our Expanded Call Group, which will include some complex calls. As time progresses and you gain experience, you will be expected to move into more complex call groups. As you promote through the different call groups, you will be eligible for promotional salary increases.
All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work.
Responsibilities:
- Provides exceptional customer service by managing and utilizing time effectively, remaining available and responding promptly to all inbound customer calls
- Use a customer focused, needs-based review process to identify, understand and interpret customer needs, implement resolutions, make recommendations, upsell, and cross sell
- Make customer interactions easy by providing accurate, knowledgeable, and friendly customer service to completely resolve customer concerns during first interaction
- Service can include responding to inquiries regarding insurance availability, discount eligibility, coverages, policy changes, process payments, process endorsement, and billing questions
- Works to retain policyholders who inquire about rates through open listening, negotiating, and policy review of customer issues
- Effectively and proficiently utilizes all tools, technology, and reference materials to provide confident, accurate, and efficient service
- Develops and maintains product, procedural and technical systems knowledge
- Completes licensing and continuing education requirements
- Maintain appropriate telepresence by following department protocols when attending virtual meetings (e.g., use of webcam) and set boundaries with people who may be present while you are working to appropriately minimize distractions, background views/noise
- Performs additional duties as assigned
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? If so, this opportunity could be for you!
Liberty Mutual’s Large Loss Claims Property team has an immediate opening for a Personal Property Claims Specialist. As a Claims Specialist, you will manage, investigate and resolve assigned Property Contents claims under general supervision. Responsibilities include: capturing and creating an inventory of damaged/lost contents while on site, working with various vendors and ensuring that quality customer service is provided via face to face and phone interaction. Manages, investigates and resolves assigned Property Contents claims for more complex claims under limited supervision. Compiles and values inventory of high-end damaged/lost contents associated with property claims. Provides policyholders with quality customer service. May assist Claims Representatives with in-person inspection/policyholder contact where necessary.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory
Responsibilities:
- Responsible for claims handling personal property losses to include large loss.
- Works in concert with large loss adjuster for scheduling, inventorying, adjustment and relocation assistance.
- Performs on-site inventory inspection and specific detail capture (50% minimum on-site) to provide to policyholder for pricing.
- Develops expert list/websites for various product categories.
- Utilizes internet VIA/Insurer's World/vendors for pricing and/or validation.
- Documents the file accordingly.
- Provides quality customer service.
- Provides insured with policy information to include coverage, limitations, replacement or ACV options.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- May assist on files handled by Claims Reps with in-person inspection/policyholder contact when needed.
- Attends product seminars/shows to build personal property expertise.
- May be called upon for catastrophe duty.
Safeco Insurance is part of the Personal Insurance business unit of Liberty Mutual Insurance. Safeco is committed to providing a range of superior property and casualty products to customers across the United States through a network of independent agents. Safeco is proud to support the communities that we live and work in and values a diverse work force. You'll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day.
As a Senior Territory Manager, you will drive profitable premium growth within your assigned territory by selecting, engaging and managing independent agents to successfully sell and support Safeco's Personal Lines products and services. This role is at the forefront of building premium growth through relationships with our underwriters and agents to ensure we build market-share successfully.
Responsibilities
- Owns and manages assigned territory driving profitable growth to achieve financial and operational targets.
- Leads assigned geographical territory and agency management processes (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, etc.).
- Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management and frontline staff.
- Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue.
- Creates, maintains, and executes high quality agency strategies and plans to achieve direct written premium, profit and new business goals.
- Plans include strategic and tactical components and are aligned with?key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, service center support and new product/program rollout support.
- Drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.
- Leads, collaborates with, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer.
- Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments.
- Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Senior Territory Manager agency management including all Marketing and Development programs, business development tools and internal production/profitability data and analysis.
- Provides leadership and mentoring for other team members, guidance on agency initiatives, and contributes ideas for continuous improvement.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.
We encourage you to apply and bring your expertise if you’re a:
- Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required.
- Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients.
- People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments.
- Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.
- Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Property Supplement Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.
Every day is a new exciting challenge, as our Property Supplement Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Location will be remote/virtual
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
Responsibilities:
- Investigate and determine coverage of loss and adjusts all elements of Property Loss claims of moderate-high severity.
- Handle moderate- severe complexity claims assigned under little supervision.
- Investigate and evaluate supplements to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- May be called upon for catastrophe duty
To be considered for this position, you are required to reside within 50 miles of Liberty Mutual’s below offices:
- Liberty Lake, Washington
- Indy, Indianapolis
- Plano, Texas
- Las Vegas, Nevada
- Scottsdale, Arizona
- Phoenix, Arizona
This is a range posting for which we will consider for different levels of experience.
Claims Resolution Specialist II: 51,700.00 - 95,500
Annual Flexible Time Off 15 days
Are you looking for a great career using cutting edge technology to adjust property claims? Join the GRM Property Complex Team. Responsibilities include investigation, analysis and other claims handling duties for medium severity property loss claims within assigned authority limits and consistent with policy and legal requirements. Claims are adjusted virtually from the desk. Adjusters will use a variety of internal and external resources, problem solving techniques and sound claims judgement to assist customers across the United States
Responsibilities:
- Investigates and determines appropriate coverage for Property claims through virtual tools, while providing exceptional customer service throughout the life cycle of the claim.
- May partner with vendors to resolve property claims.
- Determines policy coverage, sets reserves, and determines whether claim will be approved or denied, including recommendations made by independent and/or field adjustors.
- Clearly explains coverage to customer and notifies insured of coverage or any issues.
- Handles supplements and refers the most complex supplements as appropriate.
- Works with and coordinates a number of vendor services, according to the appropriate coverage, such as contractors, experts, emergency repair, cleaning services and various replacement services while ensuring the customer is appropriately communicated to.
- Maintains accurate and current claim file documentation throughout the life cycle of claim cases.
- Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- Makes recommendations to management for settlement amounts outside of authority limits.
- Closes claim files upon completion of final payment. Leads suit committees, roundtables, arbitrations and mediations.
- Acts as a mentor to peers in all aspects of adjusting and provides feedback to temporary adjustors.
- Is an Area Coaching Expert status and/or leads continuous improvement activities and other special projects as assigned.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs. Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
**The field property claims adjuster will be traveling to insured homes within the Elizabeth, PA. In order to be successful within the role, candidates should live within this area or very close to.**
In this role, you will:
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage.
- Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}.
- Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk.
- Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- May be called upon for catastrophe duty.
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a purposeful l career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will frequently travel to the loss site to conduct a thorough investigation and analysis of coverage and write an estimate for repairs. Every day is a new & exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
**The field property claims adjuster will be traveling to insured homes within the Havertown, PA. In order to be successful within the role, candidates should live within this area or very close to.**
In this role, you will:
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include Accessing roofs by ladder, inspecting attic’s, crawl spaces and basements in search of damage.
- Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}.
- Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk.
- Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- May be called upon for catastrophe duty.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business.
We have an exciting opportunity for a remote (with occasional travel to venues) Workers' Compensation Attorney. You will be handling a caseload of workers’ compensation matters, conduct depositions, and represent Liberty Mutual and its policyholders at WC hearings in the state of California. You will also interact with Liberty Mutual’s Workers’ Compensation claims organization.
As an attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders.
Responsibilities:
- Use Litigation Protocols to develop and revise appropriate legal strategy for discovery, investigation, handling and trial/hearing of cases or matters
- Responsible for appearances before the DWC, conducting depositions, drafting and filing summations, appeals and rebuttals.
- Research the law applicable to cases or matters; drafts legal documents, pleadings, motions, briefs and opinions as required. If requested, conduct settlement negotiations.
- Advise, communicate and confer with Claims Representatives and Insured Clients, rendering clear, unambiguous legal opinions and advice. Personally meet with and maintain good relations and communications with Claims Representatives and Insured Clients as required.
- Remain current with developments in the law; understand medical, scientific, construction, products, engineering or similar issues and defenses involved with cases or matters.
- Prepare and conduct training sessions for Legal, Claims or other departments as required.
- Understand and creatively use technology; apply technology to the process of law to improve quality and reduce cost.
- Interface with Home Office Legal department.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.
We encourage you to apply and bring your expertise if you’re a:
- Engaged legal professional: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings, representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required.
- Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients.
- People person: You’ll establish and maintain good relationships with claims representatives and insured clients and occasionally conduct training sessions for Legal, Claims or other departments.
- Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.
Safeco Insurance is part of the Personal Insurance business unit of Liberty Mutual Insurance. Safeco is committed to providing a range of superior property and casualty products to customers across the United States through a network of independent agents. Safeco is proud to support the communities that we live and work in and values a diverse work force. You'll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day. As aTerritory Manager, you manage an assigned territory, driving profitable premium growth to achieve financial and operational goals. Developing and managing broad and diverse agency partnerships, handling 200+ agency storefronts potentially over multiple states, and optimizes territory performance.
Responsibilities:
- Owns and manages assigned territory driving profitable growth to achieve financial and operational targets.
- Leads territory and agency management processes across multiple territories (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, builds and cultivates mutually beneficial agency partnerships virtually with agency ownership, management and frontline staff.
- Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue.
- Using agency analysis, insights, internal partner feedback and local marketplace expertise creates and executes high quality agency strategies to achieve direct written premium, profit and new business goals.
- Plans include strategic and tactical components and are aligned with?key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, agency marketing & service programs and new product/program rollout support.
- Under limited to moderate supervision, drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory.
- Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.
- Collaborates, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer.
- Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments.
- Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Territory Manager agency management including all marketing and development programs, new business development tools and internal production/profitability data and analysis.
- Provides guidance on agency initiatives and contributes ideas for continuous improvement.
The Property Underwriting Consultant is responsible for developing, growing, and maintaining a profitable, diversified book of single carrier property deals through marketing, effective underwriting decision making, mutually beneficial agent/brokers relationships, strong market-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, partners with Account Analysts and Risk Engineers. Participates in regular projects that further the goals of the company.
- Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals.
- Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Key Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Key Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Key Agents/Brokers.
- Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to preferred brokers to market and cross market. Provides input to the development of marketing plans, product analysis, services, geographic focus and broker intelligence.
- Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines.
- Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates multiple areas of expertise and provides regular updates to other underwriters.
- Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.
Our Remote Licensed Inside Sales Agent position is offered in the state of Idaho. Applicants must reside in Idaho to be considered.
Why Liberty Mutual?
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.
Job Details
As an Licensed Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. You will interact with our customers through warm inbound calls.
You’d be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.
A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Pay Details:
- Total first year earnings average from $55k-$75k through a combination of base salary and uncapped monthly sales incentives.
- Top Performing Agents in their second year and onward, can earn up to $100k+.
- Starting base salary is between $45K-$49.4K and monthly incentive plans vary depending on work assignments. Position assignments vary depending on business needs.
Schedule Details:
- Our Licensed Inside Sales Insurance Agent position is offered in the state of Idaho. Qualified applicants must reside in Idaho to be considered.
- Paid remote training is (4) months for those with a Property and Casualty Insurance license
- Product Training is 4-6 weeks of remote training, Monday-Friday starting at 9:00 am (MST).
- Onboarding is 12 weeks where you begin to take calls and begin earning commission.
- Permanent work schedulesbegin between 11am-1pm your local time. One weekend day per week (Saturday or Sunday) will berequired with an alternate day off mid-week.
- You can expect to work this schedule for a minimum of 12 months before consideration for another shift.
Our Remote Licensed Inside Sales Agent position is offered in The State of Florida. Applicants must reside in this state to be considered, and hold an active Property and Casulty License.
**This position may have future in-office requirements depending on candidate location.**
Lake Mary
1000 AAA Dr
Lake Mary, FL 32746
Why Liberty Mutual?
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.
As an Inside Sales Licensed Insurance Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. Depending on your work assignment, you will interact with our customers through live calls.
You’d be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.
A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Pay Details:
- Total first year earnings average from $55K-$75K through a combination of base salary and uncapped monthly sales incentives.
- Top Performing Agents in their second year and onward, can earn up to 100k+.
- Starting base salary is between $45K-$49.4K and monthly incentive plans vary depending on work assignments. Position assignments vary depending on business needs.
Schedule Details :
-
- Our Inside Sales Insurance Agent positions are offered in the State of Florida. Qualified applicants must reside in this state to be considered.
- Paid remote training is (4) months for those with a Property and Casualty Insurance license and (4.5) months for those unlicensed.
- Product Training is 4-6 weeks (about 1 and a half months) of remote training, Monday-Friday starting at 10:00am (EST).
- Onboarding is 12 weeks (about 3 months) where you begin to take calls and begin earning commission.
Permanent work schedulesbegin between 11am-1pm your local time. One weekend day per week (Saturday or Sunday) will berequired with an alternate day off mid-week.
- You can expect to work this schedule for a minimum of 12 months before consideration for another shift.
Provides moderately complex consultative services to an assigned group of customers within a specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.
Depending on experience this position can be hired at various Consultant levels.
- Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory.
- Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs.
- Provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants.
- At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness.
- Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services.
- Participates in actively acquiring and retaining profitable business.
- Identifies new business opportunities for RC services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
- Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.
Category Strategist- Global Business Services - Enterprise Outsourcing
The Category Strategist- Global Business Services is a critical member of the Global Business Services team (GBS) within Liberty’s Enterprise Partner Solutions team. This role will focus heavily on supporting Liberty’s business process outsourcing engagements (?BPO?) that support key business transformation objectives / priorities and result in establishing strong strategic partner relationships by driving improved end to end project execution, enterprise outsourcing partnership strategy and new opportunity identification across the organization.
Project management and consultative advisory support is a critical element of complex transformation projects. The ability to support businesses to ensure cohesive project management, advisory and coordination during the key phases of business process outsourcing projects will be a key component of the work. The role will require candidates to go above and beyond a typical PMO role by ensuring end to end ownership of outsourcing engagements from evaluation stage (target operating model design facilitation) to sourcing, selection, execution, transition and managing of external strategic partner relationships at the enterprise level.
Typical backgrounds for this role:
- Expertise in managing outsourcing engagements/transitions, outsourcing operations experience, and/or Procurement experience
- Exposure in end to end coordination of outsourcing related engagements or complex transformational projects
- Strong stakeholder management & cross-functional influencing skills
- Project Communication and Executive/Functional Report out
The ideal candidate will also have (or develop) a deep understanding of Liberty’s culture & business operations to drive consistent expectations and the highest quality delivery standards from strategic partners to support business and functional transformation programs in an onshore/offshore environment.
This role will work closely with Senior Leaders within Liberty’s Business Units (USRM, GRS, Corporate and Investments), Vendor Strategy & Vendor Operations Teams, Procurement Category Strategists and Outsourcing/Services Vendors (?BPO?).
****This is a range posting, level will be determined by experience and qualifications****
Responsibilities:
1. Strategy and Project Management
- Work collaboratively with category strategists, business partners and market research data to facilitate opportunity identification and prioritization
- Lead/coordinate sourcing, selection, negotiations for outsourcing deals by providing key inputs from an operational and strategic perspective
- Build reputation as a subject matter expert on outsourcing domain knowledge.
- Build relationships and work with key business partners to understand strategic direction, transformation requirements and corporate business objectives/priorities
2. Supplier Management & Internal Governance (example areas this role will play a critical part)
- Enterprise supplier performance management
- Internal stakeholder survey support
- Market sensing ? new transformational supplier capabilities
- Partner financials and risk position
- Business Continuity, Privacy, Third Party Risk Management and Information Security coordination
This position will offer a hybrid work model out of either our Boston, MA office or the Columbus, OH office.
Independently plans and monitors the completion of bookclose processes and financial reports in a deadline focused environment, while ensuring that issues are escalated as needed. Uses increasing expertise to process detailed information with high levels of accuracy and to research and apply accounting policy. Communicates effectively with other units and management to plan work, gather information, and present results. Leads efforts to continuously improve processes to produce relevant financial reports in the fastest, most efficient means possible.
Responsibilities:
- Oversees functions of the monthly, quarterly and annual book close cycles, monitoring timely completion and escalating issues for resolution.
- Accurately and efficiently performs accounting activities of increasing complexity. Creates increasingly complex financial statement schedules, audit support schedules and other reports in a timely manner.
- May perform detailed review of other team members` schedules. Researches and applies accounting policy to business issues that arise.
- Establishes, documents and performs internal control procedures to ensure accurate and timely financial reporting.
- Understands how data flows through the financial systems to the accounting function in order to identify issues and take action to address them.
- Continually assesses the business value and efficiency of the work performed, making suggestions for improvements and collaborating with others in implementing them.
- Leads or actively participates in increasingly complex department projects and continuous improvement activities.
- Fosters the development of teammates by sharing expertise and experience through training or reviewing their work.
- May provide feedback on performance.
Do you enjoy helping people? Do you like variety in your work? Enjoy real-world challenges by joining the energetic business environment of the Liberty Mutual Insurance Claims Department.
Do you enjoy helping people? Do you like variety in your work? Enjoy real-world challenges by joining the energetic business environment of the Liberty Mutual Insurance Claims Department.
Liberty Mutual Insurance is a Fortune 500 company, and one of the largest multi-line insurers in the property/casualty field. In addition to providing support to the Workers Compensation Claims Department you will also have the opportunity to work side by side with experienced professionals who deliver the highest-quality services to our customers, helping them live safer, more secure lives.
**This position is currently a hybrid with the expectation that candidates will be able to report to the office at least 2 times per month. Candidates must live within a 50 mile radius to one of the posted locations.
Liberty Mutual has an exciting Technical Assistant position available.
- In this administrative role you will provide a variety of administrative tasks, technical support and customer service duties, such as gathering, organizing, validating and/or entering data.
- You will respond to routine correspondence, inquiries and information requests, and resolve routine problems or escalating them as necessary.
- Gathers and organizes data needed by obtain information from systems, files, intranet and/or by contacting other people inside or outside the Company.
- Reviews and verifies information which may include source documents, policies, claims files, summons & complaints, salary data, etc.
- Ensures completion and accuracy of data, paperwork, and/or forms.
- Coordinates materials or special projects for staff which may include preparing material/reports, distributing, editing, formatting and proofreading material.
- Maintains records and data which may include entering into databases/servers, developing tracking systems/spreadsheets, setting up files, etc.
- Ensures accuracy of information and runs reports as needed.
- Acts as a technical resource for internal and external customers/contacts by providing answers to routine inquiries and coordinating responses; resolving problems and/or discrepancies which may involve research and data collection.
- Provides administrative support to technical staff which may include, creating documents, forms, spreadsheets, presentation material, etc.; reviewing incoming mail and determining course of action; preparing and sending out form letters.
Company Overview:
Liberty Mutual Insurance is a Fortune 100 company that offers a wide range of insurance products and services to customers in over 30 countries. We are committed to providing high-quality products and services to our clients while maintaining our position as an industry leader in innovation and technology.
Note: This role has a hybrid work arrangement (2 days per week in Boston).
Job Description:
We are seeking a highly motivated and experienced Director of Data Engineering to join our team. The successful candidate will be responsible for managing a global workforce of data engineers and ensuring that Data Engineering standards and best practices are consistently implemented across a variety of investment products. The Director of Data Engineering will also partner across external Business Units to learn, share, and bring back insights to LMI.
Responsibilities:
- Manage a global workforce of data engineers.
- Ensure Data Engineering standards and best practices are consistently implemented across a variety of investment products.
- Partner across external Business Units to learn, share, and bring back insights to LMI.
- Develop and maintain technical documentation.
- Collaborate with other departments to identify and solve data engineering-related issues.
- Ensure adherence to data privacy and regulatory requirements.
- Manage budgets and resources to deliver against program goals and objectives.
Our Licensed Inside Sales Agent position is offered in The State of Utah. Applicants must reside in Utah and must have a valid P/C Producer's License to be considered.
Job Description
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.
As an Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. In this role you will interact with our customers through warm inbound calls.
You’d be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.
A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Pay Details:
-
Total first year earnings average from $55k-$75k through a combination of base salary and uncapped monthly sales incentives.
-
Top Performing Agents in their second year and onward, can earn up to $100k+.
- Base salary ($45K-$49.4K) and monthly incentive plans vary depending on work assignments. Position assignments vary depending on business needs.
Schedule Details:
- Our Inside Sales Insurance positions are offered in the state of Utah. Qualified applicants must reside in the state of Utah to be considered.
- Paid training is (4) months for those with a Property and Casualty Insurance license and (4.5) months for those that are unlicensed.
- After nesting is completed and you transition to your regular position, your schedule will generally start between the hours of 11am and 2:30pm. Weekend shift starting times typically vary between 10am and 1pm (based on your assigned site’s hours of operations). One weekend day per week (Saturday or Sunday) will be required with an alternate day off mid-week. Weekend rotations vary by position.
- You can expect to work this schedule for a minimum of 12 months before consideration for another shift.
Our Licensed Inside Sales Agent position is offered in The State of Arizona. Applicants must reside in Arizona and have a valid P/C Producers License to be considered.
**This position may have future in-office requirements depending on candidate location.**
Chandler
2222 E Yeager Dr
Chandler, AZ 85226
Job Description
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.
As an Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. In this role you will interact with our customers through warm inbound calls.
You’d be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.
A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Pay Details:
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Total first year earnings average from $55k-$75k through a combination of base salary and uncapped monthly sales incentives.
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Top Performing Agents in their second year and onward, can earn up to $100k+.
- Base salary ($45K-$49.4K) and monthly incentive plans vary depending on work assignments. Position assignments vary depending on business needs.
Schedule Details:
- Our Inside Sales Insurance positions are offered in the state of Arizona. Qualified applicants must reside in the state of Arizona to be considered.
- Paid training is (4) months for those with a Property and Casualty Insurance license and (4.5) months for those that are unlicensed.
- After nesting is completed and you transition to your regular position, your schedule will generally start between the hours of 11am and 2:30pm. Weekend shift starting times typically vary between 10am and 1pm (based on your assigned site’s hours of operations). One weekend day per week (Saturday or Sunday) will be required with an alternate day off mid-week. Weekend rotations vary by position.
- You can expect to work this schedule for a minimum of 12 months before consideration for another shift.