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Works independently and autonomously on all but the most complex accounts/cases (subject to required process oversight). Underwrites policies within underwriting authority. Makes decisions on whether to accept business by making analytical, data-driven decisions based on data and information provided, including pricing the risk. In parts of North America more likely to underwrite complex/unusual policies - or those of high individual line size - policies assessed will focus on those of high complexity and/or larger size.
Responsibilities
Manages portfolio of brokers/agents & clients. Leverages market presence and expertise to develop and...
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This role is primarily remote in the state of California except for required appearances.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Associate Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a...
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Note: This role will have a hybrid work arrangement (2x per week) in our Boston office. You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply.
Do you have the skills and drive to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating innovative solutions, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind...
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The Senior Transformation Program Lead will lead the North America Billing transformation; a critical multi-year initiative focused on modernizing billing capabilities through the implementation of the Majesco platform.
This role serves as the Overall Program Lead (OPL), bringing together business, technology, operations, and delivery partners around a unified transformation...
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Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property. This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support.
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Apply Today – January 2027 Training Classes Are Now Open
If you hold a P&C license, this is your opportunity to join Liberty Mutual’s Inside Sales team and take the next step in a rewarding, growth-focused career. We are also welcoming unlicensed candidates who are ready to begin their insurance journey with
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Apply Today – January 2027 Training Classes Are Now Open
If you hold a P&C license, this is your opportunity to join Liberty Mutual’s Inside Sales team and take the next step in a rewarding, growth-focused career. We are also welcoming unlicensed candidates who are ready to begin their insurance journey with
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Apply Today – January 2027 Training Classes Are Now Open
If you hold a P&C license, this is your opportunity to join Liberty Mutual’s Inside Sales team and take the next step in a rewarding, growth-focused career. We are also welcoming unlicensed candidates who are ready to begin their insurance journey with
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Apply Today – January 2027 Training Classes Are Now Open
If you hold a P&C license, this is your opportunity to join Liberty Mutual’s Inside Sales team and take the next step in a rewarding, growth-focused career. We are also welcoming unlicensed candidates who are ready to begin their insurance journey with
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Apply Today – January 2027 Training Classes Are Now Open
If you hold a P&C license, this is your opportunity to join Liberty Mutual’s Inside Sales team and take the next step in a rewarding, growth-focused career. We are also welcoming unlicensed candidates who are ready to begin their insurance journey with
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Apply Today – January 2027 Training Classes Are Now Open
If you hold a P&C license, this is your opportunity to join Liberty Mutual’s Inside Sales team and take the next step in a rewarding, growth-focused career. We are also welcoming unlicensed candidates who are ready to begin their insurance journey with
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Apply Today – January 2027 Training Classes Are Now Open
If you hold a P&C license, this is your opportunity to join Liberty Mutual’s Inside Sales team and take the next step in a rewarding, growth-focused career. We are also welcoming unlicensed candidates who are ready to begin their insurance journey with
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This position requires two in-office days per week for candidates who reside within 50 miles of Columbus, OH; Seattle, WA; Boston, MA; Portsmouth, NH; Indianapolis, IN; or Plano, TX. Outside of these areas is remote.
Job summary
USRM Claims & Service is looking for a Senior Manager, Product Owner to lead our Service Platform & Enablement portfolio within Service Solutions. Every time a customer logs in, updates a policy, pays a bill or sees the right offer at the right moment, a shared platform makes it happen. You'll own that platform.
As Senior Manager, Product Owner for Service Platforms &...
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The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss.
The Senior Claims Specialist may also assist the Claims...
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Under direct supervision, the Associate Claims Specialist develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. They will assist in providing service to policyholders/customers on mid-sized and/or large commercial accounts.
Responsibilities
- Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of...
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At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
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Great underwriters know how to balance data analytics with human intuition. If you like both quantitative and qualitative reasoning, enjoy the challenge and autonomy of managing your own accounts—at a company that offers competitive compensation and benefits, then consider joining the underwriting department at Liberty Mutual.
As an Inland Marine Underwriter in property casualty insurance, you’ll develop, grow and maintain diversified books of business while working closely with agents and brokers to assess risks, determine premiums, set conditions and negotiate deals that maximize profitability and meet business goals.
This is a ranged posting...
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Apply Today – Training Classes Begin in January 2027! Looking for a career in insurance? Join our Inside Sales team and get free P&C license training with paid training time. Start your rewarding career today!
Key Date:
- Licensed Class: January...
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Under limited supervision and established practices, responsible for the investigation, evaluation, and disposition of Complex Workers Compensation cases of high exposure and severity. Applies established medical management strategies on high dollar complex claims. Has developed high level of knowledge of Workers Compensation claims handling techniques, a full knowledge of LMG claims procedures and is cognizant of new industry trends and claim handling techniques Uses available data to track claims trends and other claim related metrics.
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Role Summary:
The Head of State Government Affairs leads Liberty Mutual's state government affairs strategy and execution across multiple U.S. regions. The role manages regional government affairs officers and external lobbying resources, oversees the state team budget, and serves as a principal advisor to the Chief Government Affairs Officer, senior leaders, and business stakeholders on...
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Owns and manages an assigned territory, driving profitable premium growth to achieve financial and operational goals. Under limited supervision, manages broad and diverse agency partnerships, handles 100+ agency storefronts within one local geographic territory, and optimizes territory performance. Creates, implements and executes territory and agency strategies to achieve goals utilizing all company programs, tools and resources while collaborating with internal business partners. Conducts agency outreach primarily through in-person visits, supplemented by audio or video conferences, email and other digital media.
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Manages a group of Client Service Managers (CSM) to deliver consistent and high-quality service to customers and brokers. Assists in recruiting, training, and developing team members. Responsible for developing annual objectives that support assigned account success, as well as accountable for team performance and development. Contributes to the development, implementation, and execution of the business plan and strategies. Resolves service-related issues with internal partners. Responsible for managing external relationships (clients, agents/brokers, industry associations, etc.) and issue resolution. Manage assigned accounts, handling servicing aspects of...
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Responsible for state(s) with moderate environment and competitive market. Directly accountable for state profit and loss including performance against plan. Responsible for establishing, monitoring and influencing all aspects of state growth and performance. Directs the analysis, development and management of pricing and underwriting strategies in a state(s). Tracks and responds to changes in the market, such as regulatory issues, legislative issues, and competitive practices. Coordinates activity between all parts of US Retail Market (USRM) including Product, Distribution, Claims, Marketing and Underwriting. Business strategic initiatives for state(s) will determine scope of...
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We are seeking an experienced Middle Market Senior Underwriter to underwrite commercial property & casualty risks in the middle market segment. As an individual contributor, you will make analytical, data-driven underwriting decisions within delegated authority, with limited guidance from leadership. You will evaluate and price moderately complex to complex accounts (including high individual line sizes and unusual exposures in parts of North America), manage broker and client relationships, and help shape product and portfolio strategy for your line of business.
To be considered for this role, candidates must reside within the specified geographic location. This position requires regular...
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Are Ready to Launch Your Career in Insurance with a Fortune 100 Company?
Come Grow with Us!
You will serve...
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We are searching for a Technical Director to join our UPS Dedicated Team. The position may be located in any city with a major hub airport such as Atlanta, Miami, Dallas, Chicago, NYC, or Boston. In this role you will work shoulder-to-shoulder with UPS Global CoE Health & Safety (Center of Excellence) to develop safety standards, procedures, and processes to reduce/eliminate risk. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution and the requisite technical skills and experience. Due to the dedicated aspect of the account, the role is fully remote but does requires travel to different customer...
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Designs/conducts Industrial Hygiene (IH) field surveys to identify/assess physical, chemical or biological health hazards in the workplace.
Workload includes field assignments of advanced complexity. Conducts research and gathers/analyzes data to independently develop recommendations/service approach for controlling sources of risk, loss, and cost. Implements recommendations; may act as lead on multi-location accounts. Prepares reports to management that quantify/qualify value. Provides support and assistance to internal market partners in the selection, acquisition and retention of profitable business. Participates in projects to develop/maintain service tools and standard operating procedures. Mentors less...
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The US Retail Markets (USRM) Independent Agent Distribution Transformation Lead focuses on the most critical value drivers for the aligned SBU by quarterbacking initiatives that are highly complex, cross-functional, and cross-imperative. They will be responsible for effectively designing solutions to enable us to achieve our business goals while advancing the customer, agent, and employee experience. The Transformation Lead will effectively synthesize diverse, varying perspectives into a cohesive and aligned strategy by bringing the right voices to the table, building mutual trust / strong relationships, and allowing for vigorous debate. They will drive a unified vision across senior leaders and key...
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Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory
- Manages, investigates and resolves assigned Property Contents claims under limited supervision.
- Compiles and values inventory of damaged/lost contents associated with property claims.
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At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
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Liberty Mutual’s Specialized Claims group has an immediate opening on our Complex Construction Claims Team. We’re seeking an experienced claims professional who thrives on challenging, high-exposure commercial casualty matters arising from construction operations — including complex Commercial General Liability (CGL) and Construction Injury/Liability claims (all litigated or high-exposure losses $500,000+). You will own matters end-to-end, managing coverage and liability strategy, directing investigations and experts, coordinating litigation and outside counsel, and driving...
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Senior Complex Casualty Claims Resolution Specialist Southwest Region
Lead With Expertise. Deliver Impact That Matters. Grow With a Company That Invests in You.
At Liberty Mutual, we show up for people in their toughest moments, and we show up for our employees with the same commitment. We are seeking a Senior Complex Casualty Claims ResolutionSpecialist for our Southwest Region who brings deep technical expertise, sharp critical thinking, and a passion for doing what’s right.
If you’re energized by the...
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This role is primarily remote in the state of California except for required appearances.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an...
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Please note: This role involves significant travel during peak travel season (February–October).
Advance your career with Liberty Mutual Insurance - A Fortune 100 Company
We are seeking a Technical Consultant to support a dedicated client. This role may be based in any major hub city (e.g., Denver, Chicago, Dallas, Phoenix) and partner closely with the client’s Global Health & Safety team to assess and continuously improve safety standards, processes, and practices to reduce risk. The ideal candidate brings strong relationship management, service delivery expertise, customer focus, and technical proficiency. The position is fully remote and requires approximately...
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The Senior Underwriting Manager leads a team of Loss Sensitive Primary Casualty Underwriters serving retail-market customers. This role is accountable for the team’s underwriting performance, talent management, portfolio results, and execution of the business strategy. The manager oversees the attraction, development, compensation, performance management, and engagement of team members while promoting disciplined, data-driven underwriting across a complex loss sensitive casualty portfolio.
The role requires strong technical expertise in primary casualty, loss sensitive...
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The Site Pollution Environmental Executive Underwriter works independently and autonomously on all but the most complex site pollution environmental accounts and cases, subject to required process oversight. Underwrites site pollution policies within established underwriting authority, evaluating risks associated with current and historical operations, hazardous materials, regulated substances, waste management, storage and disposal practices, environmental permits, remediation activities, and potential pre-existing or gradual pollution conditions.
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Assesses risks and makes recommendations for underwriting decisions with support and guidance from leadership as needed, while developing underwriting skills and building critical internal and external relationships.
Responsibilities
Focuses on building relationships with key external parties (brokers, agents). Manages portfolio of brokers/agents in parts of GRS where complexity and line size differ little between policies. Develops underwriting skills and builds relationships with internal stakeholders and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in GRS North America, etc.), using understanding of how these teams work together to inform underwriting...
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Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers an exciting opening for a Workers Compensation Claims Specialist within the West Region!
As a Workers Compensation Claims Specialist, you will work within a Claims Team, using the latest technology to review, analyze, and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about...
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Liberty Mutual has an immediate opening for a Claims Team Manager to lead a Workers Compensation team.
In order to deliver an exceptional customer experience, a leader creates a culture of engagement by inspiring passion in others. A leader explores opportunities to continuously improve within a constantly changing environment. A leader challenges each team member to exceed expectations while developing professionally. A leader understands the vision of Liberty Mutual and can translate how their team’s work connects to that vision. A leader confidently communicates what extraordinary claim service looks like and empowers their...
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We are seeking an experienced aviation leader to join a well-established aviation team as our current Chief Pilot retires. Based at our dedicated hangar facility at Hanscom Field in Bedford, Massachusetts, we operate three Gulfstream aircraft (two G650ERs and a G500) in support of the company’s global business activity.
Our flight department is built around three priorities: safety, grounded in a just culture; providing a superior service experience in every facet of the department; and a continuous focus on operational excellence. The Chief Pilot leads the Flight Operations team and is responsible for ensuring our pilots are...
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We are seeking an experienced Operational Risk Manager to strengthen our enterprise risk management framework, drive effective risk mitigation, and support informed decision-making across the organization.
The ideal candidate will bring strong operational risk expertise, sound judgment, executive presence, and the ability to influence stakeholders at multiple levels. This person will serve as a trusted advisor to management and functional business partners, helping to maintain a strong risk culture and resilient control environment. This role may be virtual or hybrid within the U.S. and reports to the Head of GRS Operational Risk...
