Job Listings

**This is a range posting (Sr Analyst or Consultant) and level will be determined by the Hiring Manager based on experience. This position may have in-office requirements depending on candidate location.**   Are you looking for a role where you can develop and implement solutions that directly impact our top and bottom line? Our Property State Management team is seeking a talented, motivated individual to join our group.   In this position you will be responsible for state-level analytical work, creating and implementing unique solutions to business problems across our Personal Lines Property markets. The analyst would have the overall goal of providing support to Directors of State Operation (DSOs) as they develop and execute strategies that leverage their deep understanding of local markets to drive profitable growth. You will also partner with many stakeholders to lead cross-function work, and present analyses and recommendations to leadership in our organization. In this role you will report to the Director, Product Analysis within the State Management team.   Responsibilities: - Lead and execute complex analyses and recommendations to influence state, multi-state and countrywide strategies to improve profitability, competitiveness, and operational efficiency while taking into account state level market conditions and compliance constraints. - Query and validate large and complex datasets to deliver analytically sound insights. - Serves as a thought partner in managing state results and strategy by monitoring key metrics and understanding the competitive environment. - Presents analyses to DSOs, senior leadership and other cross-functional partners that translates complex work into an easy, digestible story with an appropriate level of detail. - Independently build and manage project plans to deliver results and implement solutions in support of state and organizational goals. - Influence decision making and alignment with cross-functional partners through clear and effective communication. - Mentor, formally and informally; and provide basic analytical coaching to less experienced analysts.

We are currently hiring for Inside Sales Agents in the following State:   P&C or Personal Lines Licensed in: Arizona     Why Liberty Mutual?    Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.  As an Inside Sales Licensed Insurance Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. Depending on your work assignment, you will interact with our customers through live calls.   You’d be a great fit if you are:   A Passionate Seller:  When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers. A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.   Pay Details:      - Total average earnings range from $55K-$75K through a combination of base salary and uncapped monthly sales incentives.     - Top Performing Agents in their second year and onward, can earn up to $100k+. - Starting base salary is between $45K-$49.4K and monthly incentive plans vary depending on work assignments. Position assignments vary depending on business needs.   Schedule Details: ​​​ - Paid training is (4) months for those with a Property and Casualty Insurance license and (4.5) months for those unlicensed.   - After training is complete you will transition to a permanent schedule that generally starts between the hours of 11:00am – 1:00pm your local time. One weekend day per week (Saturday or Sunday) will be required with an alternate day off mid-week. Weekend rotations vary by position. - You can expect to work this schedule for a minimum of 12 months before consideration for another shift.  

We are looking for an Insurance Sales Associate to join our team in our Colorado Springs, CO, office. Success in this role will require a strong local network and in-person relationship building in the community. This is not a remote position.   We’re Hiring Immediately!   As a Sales Associate, you will work alongside with and support a Comparion Insurance Sales Agent in profitable growth through new business sales and customer retention. Your ability to listen and empathize are key in being the initial contact for our customers.   Bonus Details: * Up to $2,500 Sign on Bonus for new candidates that have an active P&C and/or Life License as an Insurance Agent.  - $1,250 if you hold an active P&C License - $1,250 if you hold an active Life License - Not licensed? If you independently pursue getting your P&C and/or Life license prior to your start and show proof of passing scores, you will be eligible for this bonus as well.  Note, there is no requirement to obtain your licenses before you start work.  Unlicensed candidates will be enrolled in a new hire training class once they begin working for Comparion.  The training includes a licensing training program in which Comparion covers the cost of training materials and exam fees.   As one of the largest personal lines insurance agencies in the US, #Comparion Insurance Agency, a Liberty Mutual company, connects customers with the best insurance solutions to meet their needs from top national and regional carriers.   Ready to find out what it means to work for an agency that is backed by Liberty Mutual—a Fortune 100 company that’s committed to putting people first, acting responsibly and making things better?   Responsibilities: - Utilize consultative sales techniques to prospect and initiate new business sales. - Assists in the processing of new business, including contacting customers to finalize sales and service transactions. - Identifies cross selling opportunities for Sales Agent. - Contributes to and executes a marketing plan with the Sales Agent. - Identifies mass marketing prospects through existing book of business and community prospecting opportunities. - Meet monthly goals for new business sales. - Completes follow-ups on new policies in order to keep retention level high and capitalize cross-selling opportunities. - Coordinates activities with other departments to ensure quality customer service - Acts as initial contact in addressing customer concerns regarding establishment of policies and new account status. Working for Comparion Insurance Agency, a Liberty Mutual company, means working for a company that’s committed to advancing diversity,equity, and inclusion. We do that through leadership development programs aimed at advancing, engaging, and retaining under-represented talent and our Employee Resource Groups, which strengthen our inclusive workplace, enhance personal development, and provide ways for employees to connect, learn and engage.

Conducts confidential and detailed investigations of suspected impropriety and fraud risk. Independently performs fraud risk reviews searching for anomalies and/or potentially fraudulent activity involving internal and external agent/agencies, point of sale and policy misrepresentations, employee misconduct and/or fraud, financial irregularity, vendor billing and conduct, and other cases. May execute fraud risk reviews searching for anomalies and/or potentially fraudulent activity. Collaborates with peers and investigative partners across Claims SIU, Global Compliance & Ethics, Fraud Detection & Investigations, Talent, Employee Relations, and Liberty Management. Prepares detailed fact based reports within organizational standards and communicates investigative findings to organizational management and investigative partners. Provides meaningful input and guidance in the Continuous Improvement Process. Participates in projects as requested.   **Depending on candidate location this position could have in office requirements**   **Please Note: This is a grade 12/13 range posting. The actual internal level/grade and compensation for this role will depend on the candidate’s geographic location, overall experience, and skill level.**   Responsibilities - Develops investigation strategy and conducts risk reviews and investigations of alleged improprieties and potential insurance fraud or misrepresentation involving new business sales, insurance policies, identity theft, service vendors, billing and payment fraud, corporate sabotage, theft of corporate resources, inappropriate use of company resources, business record alteration and others. - May evaluate incoming referrals to determine appropriate involvement and triage according to organizational guidelines. - Uses data tools to identify and investigate anomalies and potential fraud. - Tools may include electronic databases, search engines, open source data, and data manipulation software. - Uses all available sources to determine the validity of any allegations received. - Simultaneously manages multiple concurrent investigations to ensure timely resolution. - Ensures all investigative work, which may include work completed by others, is complete, accurate, professional, legally supported, and fully documented. - Prepares detailed reports for presentation to company management, investigative partners, and law enforcement when fraud is proven. - May take corrective action against a policy to adjust rating factors or cancel the risk. - Participates in monitoring the proactive detection tools. Identifies high risk areas to be monitored. - Meets planned cadence of data reviews addressing fraud risk areas. Evaluates results and prepares summary reports for LMI Management. - Notifies management and compliance of any control weaknesses identified and offers solutions to mitigate risks. - Assists with special requests received by senior or executive management and delivers fraud awareness and training programs across GRM. - Supports continuous improvement efforts by providing feedback on investigative process and tool changes that will result in a better product being delivered. - Preferred experience in SIU, Fraud or Underwriting

We are looking for a Sales Agent to join our team in our Cincinnati, OH  office. Success in this role will require a strong local network and in-person relationship building in the community. This is not a remote position.   Looking for an opportunity for unlimited income and top-notch recognition?   We’re Hiring Immediately!  Comparion Insurance Agents enjoy: - Uncapped pay—including base salary, bonuses, prizes, and recognition that includes worldwide travel - Paid training (including licensing) and mentorships for employees who want to pursue their career goals - Sales support—earning commissions for leads even if other team members close the deals - Comprehensive benefits from Day 1, including health and dental insurance, 401K and company paid pension, paid time off and flexible work arrangements to help you keep balance in your personal and professional life Pay Details: - Total average first year earnings range from $65K to $85K through a combination of base, bonus, and uncapped commission - Potential for Top Performers to earn over $150K - This position is eligible for the field sales compensation plan   As one of the largest personal lines insurance agencies in the US, #Comparion Insurance Agency, a Liberty Mutual company, connects customers with the best insurance solutions to meet their needs from top national and regional carriers.   As a Comparion Insurance sales agent, you’ll have the flexibility to develop a lucrative career by providing customers with the Auto, Home and Life insurance products from a variety of carriers.   Ready to find out what it means to work for an agency that is backed by Liberty Mutual—a Fortune 100 company that’s committed to putting people first, acting responsibly and making things better?   We encourage you to apply and bring your expertise if you’re a: - Highly driven and performing salesperson: You enjoy prospecting for new customers, demonstrating resiliency and applying your enthusiastic work ethic to generate leads and close deals - Desire to win: If friendly rivalries with your sales team/colleagues is your thing, and you go above and beyond to win bonuses and awards, you will become a perennial award winner coupled with exceptional compensation - Charismatic person: Your interpersonal skills are second-to-none, and you’re able to apply market insights to identify and cultivate new clients, as well as tailor products and services to meet existing customers’ needs - Relationship builder: Your focus is on the long game—building strong relationships within local communities and organizations, while maintaining open lines of communication for future sales opportunities.   Working for Comparion Insurance Agency, a Liberty Mutual company, means working for a company that’s committed to advancing diversity, equity, and inclusion. We do that through leadership development programs aimed at advancing, engaging, and retaining under-represented talent and our Employee Resource Groups, which strengthen our inclusive workplace, enhance personal development, and provide ways for employees to connect, learn and engage.  

** Please note that this position is posted to develop a talent pipeline ahead of immediate demand and in anticipation of future needs**   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.   We encourage you to apply and bring your expertise if you’re a: - Engaged legal professional: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings, representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.   We encourage you to apply and bring your expertise if you’re a: - Engaged legal professional: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings, representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   We encourage you to apply and bring your expertise if you’re a: - Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.   We encourage you to apply and bring your expertise if you’re a: - Engaged legal professional: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings, representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.

The Senior Underwriter writes policies for education accounts within underwriting authority, with limited guidance from leadership as needed. Makes decisions on whether to underwrite business by making analytical, data-driven decisions based on data and information provided, including pricing the risk.  Responsibilities: - Manages portfolio of Retail brokers/agents and Public Entity clients. Leverages market presence and knowledge to develop and underwrite profitable business, acting as a representative for Liberty. - Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. - Contributes ideas for product development and participates in development and execution. - Contributes to team projects (e.g., process / tool improvement). Understands the work implications of relevant legislation and regulation. - Collaborates effectively across teams, stakeholders, and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting i). - Mentors junior underwriters and new hires. May analyze department`s portfolio and make suggestions for development. May recognize and communicate emerging trends of exposures within line of business expertise.

Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims with varying complexity and perils. Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory Responsibilities:   - Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. Reviews and utilizes financial statements to adjust moderately sized business interruption losses. - Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure. - Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary. - Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes. - Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim. - Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate. - Meet time requirements of the policy and fair claims handling practices. - Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability. - Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made. - May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel. - Will be called upon for catastrophe duty.

Manages the Internal Claims and Vendor Fraud Investigation Team by establishing objectives, directing the day-to-day operations, and managing the performance and development of investigators. Follows the procedures and policies for the identification, investigation, resolution, and potential prosecution of fraud cases via the civil and criminal litigation processes. Provides technical guidance to the business in the development and application of fraud indicators. Develops and maintains relationships with law enforcement authorities on the state and national level. Establishes Liberty Mutual`s visibility and credibility with law enforcement agencies, regulators, and industry groups.   **This Role Could Have In Office Requirements Depending on Candidate Location**   Responsibilities - Manages the Internal Claims and Vendor Fraud Investigation Team by establishing objectives, directing the day-to-day operations, and managing the performance of investigators and the investigative quality control program. - Works collaboratively with stakeholders in Talent, GC&E, SIU, Claims, Vendor Management, Procurement, and other teams to assess and address fraud risk across USRM, achieve company goals, keep them informed of relevant information and fraud trends and partners together with them in service of the best answer for the company. - Provides technical guidance to the business in the development and application of fraud indicators. - Mobilizes resources, gather stakeholder buy in, drive initiatives, and troubleshoot problems to identify risk employs root cause problem solving to understand fraud drivers and close gaps/variances within the assigned organization(s). - Follows the procedures and policies for the identification, investigation, and potential prosecution of fraud cases via the civil and criminal litigation processes. - Develops and maintains relationships with law enforcement authorities on the state and national level. - Establishes Liberty Mutual's visibility and credibility with law enforcement agencies, regulators, and industry groups. Ensure compliance with Investigative guidelines, procedures, and protocols. - Ensure Statutory and Regulatory Anti-Fraud Compliance by assisting with annual fraud reports and keeping fraud plans up to date. - Responsible for presenting training on fraud awareness, recognition, investigation, and fraud prevention to claims, product, underwriting, agency, and finance. - Effectively communicate operational procedures to work staff. Responsible for the hiring and training of new investigators. - Coordinate and oversee complex fraud investigations. Performs other duties as assigned.   Qualified Candidates Preferred Experience: - 3 years of proven people leader experience - Experience in employee investigations and interviews - Experience in or working with vendor management, procurement, and/or with vendor contracts

Safeco Insurance is part of the Personal Insurance business unit of Liberty Mutual Insurance. Safeco is committed to providing a range of superior property and casualty products to customers across the United States through a network of independent agents. Safeco is proud to support the communities that we live and work in and values a diverse work force. You'll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day. As a Senior Territory Manager, you will drive profitable premium growth within your assigned territory by selecting, engaging and managing independent agents to successfully sell and support Safeco's Personal Lines products and services. This role is at the forefront of building premium growth through relationships with our underwriters and agents to ensure we build market-share successfully. Responsibilities - Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. - Leads assigned geographical territory and agency management processes (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, etc.).           - Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management and frontline staff. - Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue.         - Creates, maintains, and executes high quality agency strategies and plans to achieve direct written premium, profit and new business goals. - Plans include strategic and tactical components and are aligned with?key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, service center support and new product/program rollout support.                     - Drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.       - Leads, collaborates with, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. - Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. - Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Senior Territory Manager agency management including all Marketing and Development programs, business development tools and internal production/profitability data and analysis.                                                        - Provides leadership and mentoring for other team members, guidance on agency initiatives, and contributes ideas for continuous improvement.

Conducts extensive and detailed investigations of highly complex, confidential allegations of impropriety involving internal and external agent/agencies, point of sale and policy misrepresentations, employee misconduct and or fraud, financial irregularity, vendor billing and conduct, and other complex cases. Functions as lead investigator on large and/or complex investigations and special projects. Proactively plans and executes fraud risk reviews to search for anomalies and/or potentially fraudulent activity and follows all investigative leads. Prepares detailed fact based reports within organizational standards collaborate with investigative partners across Claims SIU, Global Compliance & Ethics, Fraud Detection & Investigations, Talent, Employee Relations, Finance/Treasury and Liberty Management, and communicates investigative findings to organizational management. Provides meaningful input and guidance in the Continuous Improvement Process. Participates in projects as requested.   **This Role Could Have In Office Requirements Depending on Candidate Location**   Responsibilities:   - Independently conducts extensive and detailed investigations of highly complex and confidential of allegations of impropriety involving internal and external agent/agencies, point of sale and policy misrepresentations, employee misconduct and or fraud, financial irregularity, vendor billing and conduct, and other complex cases. - Acts as Senior Investigator on highly confidential investigations involving employee misconduct, including improper system access, alteration of business records, theft, collusion, kickbacks, conflicts of interest, embezzlement, sales and financial improprieties, violations of the Code of Business Conduct and Ethics and others. - Identifies high risk areas to be monitored. - Plans and executes proactive fraud risk reviews and monitors the proactive detection tools. - Meets planned cadence of fraud risk reviews to search for anomalies and/or potentially fraudulent activity and follows all investigative leads. - Evaluates results and prepares summary reports for LMI Management. - Opens new investigations when risk is identified and escalates findings to investigative partners when necessary. - Notifies management and compliance of any control weaknesses identified and offers solutions to mitigate risks. - Works with Data Analytics to design review attributes and gather data, analyze results, and continuously improve attributes to drive report accuracy. - Prepares detailed fact based and materially supported reports and communicates findings clearly to our investigative partners (Talent, Employee Relations, Global Compliance & Ethics, Employment Legal Group and/or Finance/Treasury) and to law enforcement entities when fraudulent activity is identified. - May take corrective action against a policy to adjust rating factors or cancel the risk. - Provides subject matter expertise related to tools used within the department to search for and investigate allegations of fraud and policy violations. - Tools may include data extraction and analysis software, open-source investigation tools, and employee activity monitoring systems. - Develop and maintain fraud prevention procedures for Distribution, Internal Agency, Underwriting, Finance and/or Claims. - Partners across USRM to implement programs that reduce customer/and internal fraud. - May develop and maintain country wide data accuracy programs enabling compliance with internal policies related to rating factors, discounts and other underwriting tools impacting premium. - Provide support, training, and assist in skill development of junior Compliance Analysts. Provides evidence and court testimony in cases where law enforcement agencies pursue protection. - Ensures compliance to standards and regulations. May conduct formal interviews of subjects. - Ensures all company and legal procedures are followed during the interview process. - May lead or assist in special requests received by senior or executive management. - Coordinates the collection of data for law enforcement and internal management requests. - May take lead role in departmental huddles, training, and onboarding of new investigative analysts. - May develop and provide fraud awareness and training across USRM on fraud prevention deterrence, controls, and detection. - Leads complex continuous improvement efforts by providing feedback and making recommendations on the investigative process and tool changes that will result in a better product being delivered. Develops, enhances, and delivers fraud awareness and training programs.      

Are you looking for a claims position within our Commercial Claims division that will allow you to showcase your strong claims handling skills in our Specialty Claims Unit?  If you have experience with Environmental Claims handling, this is the role for you!   Liberty Mutual Insurance has an immediate opening for a Senior Technical Claims Specialist for our Excess Coverage & Specialized Claims team.  The Senior Technical Claims Specialist, under moderate direction, handles a book of primary Environmental and Toxic Tort Claims, along with other specialty lines claims, throughout the entire claims life cycle.  You will determine coverage, investigate highly complex Commercial Casualty claims, determine liability, set and adjust reserves, evaluate the claim, negotiate settlement, authorize, and resolve the claim.  You will demonstrate a high level of expertise and sound judgment in complex matters, and may act as a subject matter expert.  If you have at least   This is a remote position, and does require going into one of the following GRS Claims Offices at least twice a month if you reside within a 50 mile radius: Bala Cynwyd, PA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT.  This requirement is subject to change.   We have flexibility to fill this position as a Senior Technical Claims Specialist I or II, depending on candidate experience.  The salary range posted reflects this range and various geographic remote locations. A typical salary will be between $110,000-$130,000. Senior Technical Claims Specialist I Salary: $81,700-152,400 (based on candidate location and experience) Senior Technical Claims Specialist II Salary: 91,800-171,100 (based on candidate location and experience) Annual FTO Days Accrual: 2 days per month, up to 20 days per year   Responsibilities: - As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims.  - Review lawsuit documentation and supporting documents, claims file, investigation, etc.  Establish actions to be taken to resolve lawsuit.  Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. - Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. - Responsible for managing the practices and billing activities of outside counsel.  Accountable for security of financial processing of claims, as well as security information contained in claims files. - Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). - Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues.  May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. - Leads and participates in special projects and performs other duties as assigned.                                                                                                                                   

**This position requires 2 days per week in-office in either Boston, MA or Seattle, WA. This is a range posting (Analyst or Sr Analyst) and level will be determined by the Hiring Manager based on experience.**   Under general direction, performs moderate to high complexity analysis to evaluate the performance of and identify trends and issues in assigned states. Makes recommendations for improvements of Personal Lines Auto product. Provides consultation on complex business issues to state teams and DSO's. Implements adapted country wide initiatives and conducts analyses to support strategic direction of assigned states. Leads own work stream on moderate to high complexity projects. Presents state reviews, other analyses and results of country wide initiatives to Auto Product managers. Responsibilities: - Conducts moderate to high complexity analysis under general direction. - As subject matter expert for assigned states, completes state reviews and similar work for basic states independently and for complex states or countrywide programs under general direction. - Queries data to conduct ad hoc analysis of metrics and builds simple tools and queries for others to use. - Provides recommendations to training and processes to manager. - Provides complex analysis to help drive and support business decisions. - Provides thoughtful recommendations to state teams on pricing, strategy, etc. - Consults on complex business issues and design considerations. - Educates IT partners on business vision and plan, and both IT and business partners on the impact of changes. - Serves as point person for moderate to high complexity country wide implementations. - Leads own work streams on medium to long-term or moderate to high complexity projects. May manage aspects of low to moderate complexity projects. - Based on strong understanding of how competitor actions impact marketplace, distribution channel and customers, conducts in depth research of competitor filings utilizing various sources. Research may be at the state, competitor or countrywide level. - Through research, identifies and proposes changes to our product offerings. - Analyzes trends and is responsible for tactical and strategic recommendations. - May create and/or be owner of training material content. - May create formal training sessions and modules. - Actively shares job knowledge with less experienced analysts. - Leads job shadow discussions with less experienced analysts. - Provides technical training and user support to business groups. - May be assigned to mentor a new hire. - May supervise interns.

In order to deliver an exceptional customer experience, a leader creates a culture of engagement by inspiring passion in others. A leader explores opportunities to continuously improve within a constantly changing environment. A leader challenges each team member to exceed expectations while developing professionally. A leader understands the vision of Liberty Mutual and can translate how their team’s work connects to that vision. A leader confidently communicates what extraordinary claim service looks like and empowers their team to achieve superior result. Leads a team of Claims Specialists who manage a portfolio of commercial insurance claims to achieve the best possible outcomes and deliver an exceptional customer experience. Contributes to the organization’s success by developing talented employees, creating a work environment where employees feel appreciated, and exploring opportunities to continuously improve and adapt to a changing environment. Responsibilities: - Supervises the day-to-day operations for the claims staff by establishing priorities, scheduling and assigning work, and coaching employees in reviewing, analyzing, investigating, negotiating and settling claims in compliance with Claims Quality Standards. - Creates a high performing, results-oriented staff through candidate selection, onboarding, ongoing development, and managing individual performance with regular coaching focused on behavior and technical skill sets. - Leads and actively contributes to a culture of continuous improvement and ensures utilization of tools and behaviors within the Liberty Management System to foster critical thinking and innovation around problem solving and development of standard work. - Responsible for building and maintaining internal and external customer relationships. Serves as a primary point of contact for agents, brokers and policyholders. - Hosts and facilitates in person and/or telephonic claim reviews on a continuous cycle and ensures Special Service Instructions are managed appropriately. - Often called upon to do presentations for existing and prospective customers. - Provides management oversight of claims files (non-litigated or litigated) within the unit, to include Manager Reviews on open inventory and reviews files to measure quality assurance discusses individual training and development needs. - Coaches to improve technical expertise within the team - Monitors, evaluates and approves, within assigned authority limits, claims reserves, settlements and payments that exceed staff authority thresholds. - Uses common reporting of data analytics to monitor claim production, inventory management, financial and quality compliance and claim volume trends and results. Data used to communicate team performance relating to production, significant achievements and areas for continuous improvement. - Manages compliance within internal and external parameters, including: Oversees Liberty Mutual/Helmsman state licensing compliance and adherence to fair claims practices. - Maintains awareness of existing and proposed legislation, court decisions and emerging trends in claims litigation to monitor team compliance with Unfair Claims Practices.

IronPro is seeking a highly motivated individual with good analytical and sales skills for a Miscellaneous Professional Liability underwriting position in our New York City Office (Hybrid office role).   Job Summary:   Under general supervision, contributes to the growth and profitability of assigned specialty product line(s) through marketing, underwriting and managing of the Miscellaneous Professional Liability, product. Some risks may require special handling or unusual coverages, including manuscript policy development. Demonstrates functional technical knowledge of underwriting concepts, practices, procedures and techniques to include coverage issues, product lines, marketing, relevant systems, and competition in the market place.   Job Responsibilities:   - Reviews and negotiates policy terms and conditions with assistance from the manager. - Establishes and maintains relationships with the brokerage community to facilitate marketing of IronPro products and services. - Underwrites targeted new and renewal business of by reviewing and analyzing insured's (or prospective insured's) loss history, financials, and other pertinent information at the direction of the manager. - Makes independent marketing calls to brokers and prospective insureds. - Contributes to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. - Communicates with other product line underwriters and claims analysts in order to provide comprehensive customer service. - Performs related duties as requested to include, report preparation, presentations, and special projects to assist in ensuring the success of the product line unit.

Seeking a highly motivated, experienced individual with good analytical and sales skills for a Cyber and Technology E&O Professional Liability underwriting position.   Under general supervision, contributes to the growth and profitability of assigned specialty product lines through marketing, underwriting and managing of the Cyber/Technology Liability, product. Some risks may require special handling or unusual coverages, including manuscript policy development. Travel to take client meetings and broker meetings. Demonstrates functional technical knowledge of underwriting concepts, practices, procedures and techniques to include coverage issues, product lines, marketing, relevant systems, and competition in the market place.   Responsibilities - Risk Selection: Evaluates or assesses the business applying for insurance by qualifying accounts; identifying, selecting and assessing risks; determining the premium, policy terms and conditions; loss history review; financials review; obtaining approvals; creating/presenting the proposal to the agent/broker and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives through successful negotiations. Develops and maintains the relationship through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Includes independently marketing Ironshore products to brokers. Travel to take client meetings and broker meetings. - Portfolio Management: Manages a book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share with preferred brokers. Includes new business goals. - Service Value Proposition: Understands and articulates the specialized services Liberty can offer our Cyber/Technology liability insureds and how they compare to those provided by our competitors. - Contributes to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. - Communicates with other product line underwriters, managers and claims analysts in order to provide comprehensive customer service. - Performs related duties as requested to include, report preparation, presentations, and special projects to assist in ensuring the success of the product line unit. - Leadership: Formally guides, mentors, and coaches underwriters in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals. - Continuous Improvement: Actively participates in continuous improvement by fully engaging in daily huddles, generating suggestions, following appropriate procedures and work principles, participating in problem solving activities, and using continuous improvement tools to support the work of the team.

Great underwriters know how to balance data analytics with human intuition. If you like both quantitative and qualitative reasoning, enjoy the challenge and autonomy of managing your own accounts at a company that offers competitive compensation and benefits, then consider joining the underwriting department at Liberty Mutual. As an Senior Underwriter in casualty insurance, you’ll develop, grow and maintain sizable, complex, diversified books of business while working closely with brokers and customers to assess risks, determine premiums, set conditions and negotiate deals that maximize profitability and meet business goals.   The Senior Underwriter, Major Accounts Risk Management is responsible for developing, growing, and maintaining a profitable, diversified book of loss sensitive primary casualty business focused on Workers Compensation, General Liability and Commercial Auto through marketing, underwriting decision making, building mutually beneficial agent/broker relationships, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee.   This is a hybrid office role for the posted office location.   - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the program structure, premium, collateral, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. - Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters.   

Safeco Insurance is part of the Personal Insurance business unit of Liberty Mutual Insurance. Safeco is committed to providing a range of superior property and casualty products to customers across the United States through a network of independent agents. Safeco is proud to support the communities that we live and work in and values a diverse work force. You'll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day. As aTerritory Manager, you manage an assigned territory, driving profitable premium growth to achieve financial and operational goals. Developing and managing broad and diverse agency partnerships, handling 200+ agency storefronts potentially over multiple states, and optimizes territory performance.                       Responsibilities:                                                                                                                           - Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. - Leads territory and agency management processes across multiple territories (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, builds and cultivates mutually beneficial agency partnerships virtually with agency ownership, management and frontline staff. - Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue.  - Using agency analysis, insights, internal partner feedback and local marketplace expertise creates and executes high quality agency strategies to achieve direct written premium, profit and new business goals. - Plans include strategic and tactical components and are aligned with?key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, agency marketing & service programs and new product/program rollout support. - Under limited to moderate supervision, drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. - Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.  - Collaborates, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. - Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. - Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Territory Manager agency management including all marketing and development programs, new business development tools and internal production/profitability data and analysis. - Provides guidance on agency initiatives and contributes ideas for continuous improvement.                                                                                          

Work across Indiana and Michigan to manage the Liberty Mutual Custom and State Auto Middle Market key customer relationships by marketing company products and ervices while working closely with the underwriting team to sell and renew profitable business. Develop, implement, and manage strategic plan to drive profitable premium growth thru new business success and account retention within the assigned territory.   Responsibilities Effectively manage assigned agency plant by developing and enhancing working relationships to write and retain business that falls within Liberty Mutual and State Auto's risk appetite. Partner with regional leadership to develop strategic agency plans that drive targeted sales growth and profitability. Utilizes sales and marketing skills to effectively drive market penetration and grow new business opportunities. Work directly with underwriting team to evaluate and manage selection and quoting of in-appetite opportunities. Respond to customer service issues and inquiries while providing a solution-oriented approach. Monitor market conditions for changes in competitiveness to adapt execution of strategic plan. Actively participate in industry association meetings and events. Effectively coordinate and lead client meetings and presentations. Drives new business by developing agency opportunities for growth. Prior underwriting experience strongly preferred.

Safeco Insurance is part of the Personal Insurance business unit of Liberty Mutual Insurance. Safeco is committed to providing a range of superior property and casualty products to customers across the United States through a network of independent agents. Safeco is proud to support the communities that we live and work in and values a diverse work force. You'll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day. As a Senior Territory Manager, you will drive profitable premium growth within your assigned territory by selecting, engaging and managing independent agents to successfully sell and support Safeco's Personal Lines products and services. This role is at the forefront of building premium growth through relationships with our underwriters and agents to ensure we build market-share successfully. Responsibilities - Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. - Leads assigned geographical territory and agency management processes (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, etc.).           - Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management and frontline staff. - Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue.         - Creates, maintains, and executes high quality agency strategies and plans to achieve direct written premium, profit and new business goals. - Plans include strategic and tactical components and are aligned with?key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, service center support and new product/program rollout support.                     - Drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.       - Leads, collaborates with, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. - Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. - Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Senior Territory Manager agency management including all Marketing and Development programs, business development tools and internal production/profitability data and analysis.                                                        - Provides leadership and mentoring for other team members, guidance on agency initiatives, and contributes ideas for continuous improvement.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   We encourage you to apply and bring your expertise if you’re a: - Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

Do you have the skills?and drive?to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a principal software engineer at Liberty Mutual, you’ll consult on highly complex projects and solve technical problems, while working in an agile environment that has the creative energy of a start-up?and the full backing and comprehensive benefits of a Fortune 100 company.   The Software Delivery team in Secure DevOps Platforms is hiring a Security focused Software Engineer/SecDevOps to help lead the evolution of our secure coding and delivery practices within Liberty Mutual. This position will be a member of our Secure Developer Experience team, leading the adoption of secure delivery practices across the LM developer community. This includes our policy as code framework that ensures secure and compliant deployments to our cloud runtimes, elimination of sensitive data in our source code and application runtimes, and efficient detection and resolution of vulnerabilities. You will work to help identify, educate, and instruct teams in adopting these frameworks and practices.   We encourage you to apply and bring your expertise if you’re a: - Technical problem solver: You thrive in complex, fast-paced, emerging opportunity areas that require iterative decision making and technical implementations at an enterprise scale. - Customer-centric engineer: Working closely with users to define quality engineering experiences that balance efficiency, while advancing Liberty Mutual security and compliance standards. - Motivated mentor: Exercise your technical chops while coaching and collaborating with junior software engineers. - Forward thinker: Keeping pace with a rapidly evolving technical landscape, driving strategic implementations that align with enterprise strategy, and ultimately protects our business and customers.

Liberty Mutual has an immediate opening for an experienced Injury Claims Specialist.  The Senior Claims Specialist works within a Shared Economy Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.   Our preference is to fill with someone who is located in Boston, MA; Plano, TX; Bala Cynwyd, PA or Hoffman Estates, IL.  You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Bala Cynwyd, PA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT.  Please note this policy is subject to change.   Senior Claims Specialist II salary: $65,600-$115,800 (based on location and candidate experience) Annual FTO Days Accrual: 1.5 days per month, up to 15 days per year   Responsibilities: - Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. - Acts as senior technical professional on team, assisting team members with escalated issues.  Mentors and trains new team members.  Participates in Quality Review process.  - Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. - Performs other duties as assigned.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation and workers’ compensation matters involving claims for monetary damages or compensation for personal injuries or property damage of a moderate value.   We encourage you to apply and bring your expertise if you’re a: - Engaged legal professional: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings, representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions.

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   We encourage you to apply and bring your expertise if you’re a: - Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

Provides highly complex consultative services to an assigned group of customers within a specialty segment or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company's leadership position in the safety field through speaking engagements at conferences and developing key relationships. - Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. - Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. - At the Regional/Division level, provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants. - Provides coaching, mentoring and training to enhance their development and effectiveness. - Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services. - Participates in actively acquiring and retaining profitable business. Identifies new business opportunities for LP services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. - Enhances Liberty Mutual’ s leadership position in the safety field and increases brand awareness through speaking engagements at conferences and developing a network of contacts

Project Management Analyst will support our Organizational Change Management team on the OneGL Delivery program. Great opportunity to learn changes to the financial closing process, define and support activities throughout the change journey to aid employees & stakeholders' successful adoption of the future state. Continuously build relationships with finance team members.   Note: This is a Hybrid opportunity with compensation dependent on candidate’s geographic location, overall experience, and skill level.   Responsibilities: - Partner closely with the OneGL workstreams to educate and document change impact assessments to be used as the catalyst in developing the training curriculum. - Support training development and maintenance. - Conduct change readiness assessments and informal feedback gathering to assess stakeholders' level of change readiness, incorporating feedback in our plans. - Monitor change management progress and communicate risks and issues to Change Management Leads. - Assist in supporting the Change Agent Network to serve as an extension of the program that plays a key role is supporting key stakeholder groups. - With guidance from a Change Management Leads, supports the communication of and alignment to the product vision. May also contribute to the definition of the product vision. - Supports activities/tasks that will deliver the desired results and oversees day-to-day work and monitoring of progress towards goals. - Assists in conducting project meetings and prepares regular reports to communicate the status of projects to stakeholders within and beyond the project team. - Assists in performing project close-out steps to include identifying lessons learned/best practices to inform the success of future projects. - Applies continuous improvement methodologies throughout the project management life-cycle. - In addition to project management, may also perform some of the work defined in the project roles and responsibilities. - Knowledge of Financial Reporting, Change Management Processes, and Training processes is a plus. - Learn quickly in a fast-paced environment and embrace a culture of collaboration. - Displays strong communication, organizational, analytical, critical thinking, presentation, influencing, and relationship management skills; effective team building skills.

Seeking qualified and experienced candidates with Construction Liability claims experience to join the Liberty Mutual family!   The GRS North America Construction Complex team plays a pivotal role in driving and enabling the success across our Commercial Casualty organization. Our team is responsible for determining coverage, investigating complex and highly complex commercial casualty claims by determining liability, setting and adjusting reserves, evaluating the claim, negotiating a settlement, authorizing and resolving the claim. We have a current and immediate opening for a Senior Technical Claims Specialist who will demonstrate a high level of expertise and sound judgment in complex matters, and may act as a subject matter expert for complex Construction claims.   In this role you will lead Construction Complex strategy, which includes deepening collaboration across GRS teams, gaining alignment to drive value for the line, and improve speed of decision making to help us win with purpose, together. This role will also partner with our Excess Casualty to assess product strategy.  If you have experience with Complex Construction Liability claims, please apply!   This is a remote position, but our ideal candidate would be located in Boston, MA; Suwanee, GA; Plano, TX; or Hoffman Estates, IL.  Please note you will be required to go into one of the following GRS Claims Offices at least twice a month if you reside within a 50 mile radius: Bala Cynwyd, PA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT.   This requirement is subject to change. In this role, you can expect to: - Determine coverage, investigate and negotiate claim for settlement or may deny claims as determined by investigation. - Review lawsuit documentation and supporting documents, claims file, investigation, etc.  Establish actions to be taken to resolve lawsuit. - Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suite. - Manage the practices and billing activities of outside Counsel, Medical Providers or Vendors. - Train and mentor staff as appropriate; manage relationships and act as a liaison with various business partners (e.g. Underwriting, Reinsurance, Etc.). - Participate in special projects as assigned or approved for. Critical aspects of this role include: - - Determine loss coverage, amounts owed, discovery plans, setting reserves and negotiation. - Accountability for security of financial processing of claims, as well as security information contained in claims files. - Keeping abreast of existing and proposed legislation, court decisions and trends and experience, pertaining to specialty coverage issues. - Analyzing the impact upon claims policies and advise Claims Management so appropriate action can be taken where required.

Our Remote Licensed Inside Sales Agent position is offered in the state of Colorado. Applicants must reside in Colorado to be considered.   Why Liberty Mutual?     Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.      Job Details As an Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. In this role you will interact with our customers through warm inbound calls.    You’d be a great fit if you are:      A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.      A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.     A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.     A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.    Pay Details: ​​  - Starting base salary is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and generous commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license.  - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (MST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift. - Must be able to acquire and maintain company and department Work at home (W@H) requirements; Dedicated room with a desk, safe, quiet, professional working environment, and wired connected high-speed internet with a minimum 100 MBps Download speed and 20 MBps Upload speed through a cable, fiber, or DSL service. Liberty Mutual does not support satellite and mobile internet services.  

Our Remote Licensed Inside Sales Agent position is offered in the state of Washington. Applicants must reside in Washington to be considered.   Why Liberty Mutual?     Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.      Job Details As an Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. In this role you will interact with our customers through warm inbound calls.    You’d be a great fit if you are:      A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.      A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.     A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.     A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.    Pay Details: ​​  - Starting base salary is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and generous commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires  - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 10am-7pm (PST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift. - Must be able to acquire and maintain company and department Work at home (W@H) requirements; Dedicated room with a desk, safe, quiet, professional working environment, and wired connected high-speed internet with a minimum 100 MBps Download speed and 20 MBps Upload speed through a cable, fiber, or DSL service. Liberty Mutual does not support satellite and mobile internet services.

Our Remote Licensed Inside Sales Agent position is offered in the state of Oregon. Applicants must reside in Oregon to be considered.   Why Liberty Mutual?     Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.      Job Details As an Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correFinishct coverages, products, and benefits to convert leads into customers. In this role you will interact with our customers through warm inbound calls.    You’d be a great fit if you are:      A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.      A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.     A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.     A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.    Pay Details: ​​  - Starting base salary is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and generous commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license.  - - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires  - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift. - Must be able to acquire and maintain company and department Work at home (W@H) requirements; Dedicated room with a desk, safe, quiet, professional working environment, and wired connected high-speed internet with a minimum 100 MBps Download speed and 20 MBps Upload speed through a cable, fiber, or DSL service. Liberty Mutual does not support satellite and mobile internet services.  

Are you looking to have a significant impact on the financial results of a Fortune 100 company? As a member of the Mobility Analytics team within the Auto Analytics team in US Retail Markets, you will play a critical role in developing indications, pricing analysis, and recommendations for each mobility account, interfacing with pricing actuaries at our customers, monitoring and evaluating overall profit and growth results across segments, developing inputs to financial plan, and contributing analytical support to key Mobility strategic initiatives to ensure we deliver target profitability for the Mobility portfolio and position it for future profitable growth.   The Mobility team is responsible for adapting to changing consumer preferences and emerging trends in the transportation of both people and goods and the impacts of those trends on our customers’ insurance needs. Key segments include ridehail (e.g. Uber, Lyft), goods delivery, autonomous vehicles, next generation vehicle technology, peer-to-peer, micromobility, shared economy, and the evolution of electric vehicles and connectivity.   The role will be part of a team of 4 actuaries and report to the Mobility Analytics Actuarial Director in USRM.   **This role may have in-office requirements based on candidate location.**   Key Responsibilities: - Price individual accounts in the Mobility portfolio, partnering with teams across both USRM and GRS - Deliver ongoing monitoring and profitability insights - Provide inputs to help develop the Mobility financial plan - Support new opportunity development for potential partners in collaboration with peer teams - Automate, standardize, and improve indication-related tools, share best practices - Consistently deliver high levels of performance while operating in an environment of ambiguity - Demonstrate intellectual curiosity to identify trends, potential issues, and their underlying causes - Evaluate tactical underwriting and pricing strategies - Effectively communicate sophisticated financial/actuarial data to varied audiences; appropriately tailor communications based on the audience - Deliver ridehail profitability reviews - Communicate product performance and identify optimization opportunities - Communicate regular updates to internal and external stakeholders

How do we maximize the value of our research and development teams, get to market quicker, create safeguards to address increasing AI scrutiny, and work together to bring the entire enterprise to bear on our most challenging problems?   You are the kind of data scientist who wants to help an entire enterprise succeed.  You want to help create tools and techniques that make our models more reliable.  You create best practices to help DS get to market quickly.  You find ways of measuring talent and tech debt, and you are excited to build a culture around continuous improvement with your colleagues.  You inspire others to do their best, and to do better.  You don’t just see a problem in code – you are excited to learn from it, to create a review process to prevent it, and to build a tool to automate the problem away in the future.   We are the Office of Enterprise Data and Data Science at Liberty Mutual, a central group whose mandate is to make it easy for our DS talent to excel across all markets.  We help build advanced AI solutions, create a culture of learning and collaboration, and curate an ecosystem of tools used by all of our scientists.  We work cross-functionally with business leads, compliance, and platform developers to tackle new problems that cross traditional market divides.  If you want to be at the center of an enterprise whose life blood is predictive analytics and machine learning, and you strive to make things better – join us.   Responsibilities  - Broadly set vision and act as technical/scientific advisor for how to improve our Enterprise DS practice, via a combination of development programs, risk management processes, community culture, streamlining best practices, and similar initiatives.  - In partnership with Enterprise Risk Management, Global Compliance, and key DS leaders, create and streamline a Model Risk Management program to identify our current AI footprint.  - Help align research and governance initiatives for Generative AI and other next-generation tech, and create programs to ensure we experiment with integrity and speed. - Help define and measure technical capabilities such as Machine Learning Operations (MLOps), High Performance Engineering, etc., and create programs and practices to drive adoption of best practices. - Help collect, curate, and refine best scientific practices across the enterprise, establishing common documentation, knowledge sharing programs, training curricula, and development programs.  - Create and maintain a culture of continuous learning and collaboration across DS teams.  - In partnership with our Data Offices and Legal counsel, help drive strategy for advanced privacy protection using novel technologies, including Privacy Preserving Analytics, Synthetic Data, Federated Learning, Multiparty Communication, and other techniques to help us better protect our customers’ data while driving powerful insights.  - Work with business units across Liberty to educate DS, executives, and business users on ethical considerations around AI, including proper usage of AI, algorithmic bias, and risk management.  

Under limited supervision and established practices, responsible for the investigation, evaluation, and disposition of Complex Workers Compensation cases of high exposure and severity. Applies established medical management strategies on high dollar complex claims. Has developed high level knowledge of Workers Compensation claims handling techniques, a full knowledge of LMG claims procedures and is cognizant of new industry trends and claim handling techniques Uses available data to track claims trends and other claim related metrics. Responsibilities Investigates claims to determine whether coverage is provided, establish compensability and verify exposure. Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Branch Office Management and HO Examining on cases which exceed authority. Participates in pricing, reserving and strategy discussions with HO Examining and Examining Management. Works closely with staff and outside defense counsel in managing litigated files according to established litigation management protocols. Identifies and appropriately handles suspicious claims and claims with the potential to develop adversely. Identifies and appropriately handles claims with third party subrogation potential, SIF and MSA exposure. Establishes and maintains accurate reserves on all assigned files. Makes timely reserve recommendations to Branch Office Management and HO Examining on cases which exceed authority. Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds. Demonstrates the ability to understand new and unique exposures and coverages. Demonstrates the ability to understand key data elements and claims related data analysis. Confers directly with policyholders on coverage and resolution strategy issues. Coordinates and participates in training sessions for less experienced staff, including both Complex non-Complex staff.

Market facing production underwriting role with expectations to develop knowledge and skills needed to appropriately evaluate the acceptability of risk for Directors & Officers, Employment Practices, Fiduciary and Crime Liability products, primarily for private and not-for-profit commercial industry classes. Partners with brokers to manage a book of business, both new and renewal, which includes marketing activities to support relationship growth with targeted partner markets.   This is is a hybrid office role in the posted location   Responsibilities Acquires the knowledge and skills required to perform the following duties: - Risk Selection: Evaluates or assesses the business applying for insurance by qualifying accounts identifying, selecting and assessing risks determining the premium, policy terms and conditions obtaining approvals creating/presenting the proposal to the agent/broker and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives, while also operating within Liberty's internal framework and appetite for specific products and other guidelines. Develops and maintains the relationship through responsive service, site visits, in person renewal meetings or knowledge of their customers businesses. - Portfolio Management: Manages a book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share with preferred brokers. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals. - Continuous Improvement: Actively participates in continuous improvement by fully engaging with team members, generating suggestions, following appropriate procedures and work principles, participating in problem solving activities, and using continuous improvement tools to support the work of the team. - Claims: Familiar with the full spectrum of activities, practices, tools, and considerations for handling claims. Understands basic principles, techniques and terminology of claims handling. - Project Management: Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.

The Executive Underwriter develops, grows, and maintains a profitable, diversified book of Public Companies D&O business through effective underwriting decision making, mutually beneficial retail agent/brokers relationships, and application of underwriting tools, systems, and expert resources under limited supervision. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee.   - Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. - Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Key Retail Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Key Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Key Agents/Brokers. - Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to preferred brokers to market and cross market. Provides input to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. - Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. - Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates multiple areas of expertise and provides regular updates to other underwriters. - Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.

Are you looking for an opportunity to join a claims team with a fast growing company that has consistently outpaced the industry in year over year growth? Liberty Mutual has an excellent claims opportunity available. As a Commercial Insurance Claims Representative, you will review and process simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual. This is a 100% remote position, but our preference is to fill with someone who is located near the Plano, TX or Suwanee, GA office. You will be required to go into office if you reside within 50 miles of a GRS office twice a month.   Responsibilities: - Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments. - Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers. - Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues. - Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims. - Determines and negotiates settlement amount for damages claimed within assigned authority limits. - Writes simple to moderately complex property damage estimates or review auto damage estimates. - Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate. - Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistent with established guidelines and expectations. - Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed.

We are currently hiring for Inside Sales Agents in the state of New Mexico.       Why Liberty Mutual?    Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.        Job Details  As an Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. In this role you will interact with our customers through warm inbound calls.      You’d be a great fit if you are:      A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.       A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.    A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.     A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.      Pay Details:    - Starting base salary during training is $45K with opportunity for growth.  - Average earnings range from $55K-$75K through a combination of base salary and generous commission.  - Top Performing Agents in their second year and onward, can earn up to $85k+.    Position Details:  From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!   - All computer equipment is provided.  - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.   - Comprehensive medical benefits from Day 1.  - No cold calls, all incoming warm leads.   - Opportunities for rewards and recognition.  - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST).  - You can expect to work this schedule for a minimum of 12 months before consideration for another shift. - Must be able to acquire and maintain company and department Work at home (W@H) requirements; Dedicated room with a desk, safe, quiet, professional working environment, and wired connected high-speed internet with a minimum 100 MBps Download speed and 20 MBps Upload speed through a cable, fiber, or DSL service. Liberty Mutual does not support satellite and mobile internet services.  

We are currently hiring for Inside Sales Agents in the state of Nevada.       Why Liberty Mutual?    Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.        Job Details  As an Inside Sales Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. In this role you will interact with our customers through warm inbound calls.      You’d be a great fit if you are:      A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.       A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.    A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.     A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.      Pay Details:    - Starting base salary during training is $45K with opportunity for growth.  - Average earnings range from $55K-$75K through a combination of base salary and generous commission.  - Top Performing Agents in their second year and onward, can earn up to $85k+.    Position Details:  From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!   - All computer equipment is provided.  - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.   - Comprehensive medical benefits from Day 1.  - No cold calls, all incoming warm leads.   - Opportunities for rewards and recognition.  - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST).  - You can expect to work this schedule for a minimum of 12 months before consideration for another shift.  - Must be able to acquire and maintain company and department Work at home (W@H) requirements; Dedicated room with a desk, safe, quiet, professional working environment, and wired connected high-speed internet with a minimum 100 MBps Download speed and 20 MBps Upload speed through a cable, fiber, or DSL service. Liberty Mutual does not support satellite and mobile internet services.

Plans, evaluates and monitors the delivery of service commitments for a book of business to ensure risk control services are delivered effectively and efficiently. Assesses the customer's overall risk for underwriting purposes and to control the customer's source of risk, losses and costs. Develops effective relationships with customers, business partners and peers to coordinate service arrangements, programs and procedures. Handles special customer situations and problems to ensure timely resolution. Conducts periodic workload reviews and completes specialized customer reports. Performs prospect and service work as necessary. Responsibilities - Plans, coordinates and monitors the service commitments for assigned customers to ensure risk control services are delivered effectively, efficiently and meet expectations of the department, business unit or market partner. Evaluates customer prospect and service levels, Risk Control Consultant workloads, and regional capacity. - Creates service plans to document baseline activity, metrics, and goals in order to track progress in reducing the frequency and severity of losses while demonstrating the value of doing business with Liberty Mutual. Evaluates, monitors and documents Risk Control Stewardship service levels. - Participates in actively acquiring and retaining profitable business. Provides consultation, information and expert analysis to assist the account team with new business solicitation, and renewals. Keeps underwriting , account and Risk Control team apprised when significant changes occur in a customer's operations, exposures, ownership or organizational structure. Participates in prospecting new business and developing service agreements fosters new partnerships and strengthens existing relationships with customers and business unit/market partners. - Evaluates use of resources (services hours, expenses, etc.), quality of service, utilization of programs, productivity, net gain in book of business and other key indicators. Identifies opportunities and may design projects that improve results and increase the number and quality of services customers choose to buy. - Provides major loss source analyses, products and training. - Fulfills risk assessment and service requirements as assigned. - Trains field and Home Office employees in service related functions and activities. Designs and implements customer training programs. Makes presentations at customer training and other functions

At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Insurance Defense Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, a pension plan and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   We encourage you to apply and bring your expertise if you’re a: - Experienced litigation attorney: You’ll manage the entire legal process, from investigation and discovery though trial prep and court proceedings representing clients in depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required. - Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. - People person: You’ll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments. - Effective communicator: You’ll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. - Collaborative mentor: You’ll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal.

Why Liberty Mutual?    Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.  As an Inside Sales Licensed Insurance Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. Depending on your work assignment, you will interact with our customers through live calls.   You’d be a great fit if you are:   A Passionate Seller:  When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers. A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.   Pay Details: ​​  - Starting base salary during training is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and uncapped commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift.    

Why Liberty Mutual?    Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.  As an Inside Sales Licensed Insurance Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. Depending on your work assignment, you will interact with our customers through live calls.   You’d be a great fit if you are:   A Passionate Seller:  When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers. A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.   - Pay Details: ​​  - Starting base salary during training is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and uncapped commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift -  

We are hiring for Licensed and Unlicensed Sales Reps  (Property and Casulty) in the State of AR. Applicants must reside in AR to be considered.    Why Liberty Mutual?    Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.  As an Inside Sales Licensed Insurance Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. Depending on your work assignment, you will interact with our customers through live calls.   You’d be a great fit if you are:   A Passionate Seller:  When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers. A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.   Pay Details:    - Starting base salary during training is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and uncapped commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - - - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift     

We are hiring for Licensed and Unlicensed Sales Reps  (Property and Casulty) in the State of MN. Applicants must reside in MN to be considered.    Why Liberty Mutual?    Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.  As an Inside Sales Licensed Insurance Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. Depending on your work assignment, you will interact with our customers through live calls.   You’d be a great fit if you are:   A Passionate Seller:  When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers. A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.   Pay Details:       - Starting base salary during training is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and uncapped commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.   Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - - - All computer equipment is provided. - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). - You can expect to work this schedule for a minimum of 12 months before consideration for another shift   -  

Why Liberty Mutual?    Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.  As an Inside Sales Licensed Insurance Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. Depending on your work assignment, you will interact with our customers through live calls.   You’d be a great fit if you are:   A Passionate Seller:  When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers. A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.   Pay Details: ​​  - Starting base salary during training is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and uncapped commission. - Top Performing Agents in their second year and onward, can earn up to $85k+.  Schedule Details: ​​​ - Paid training is (4) months for those with a Property and Casualty Insurance license and (4.5) months for those unlicensed.   - After training is complete you will transition to a permanent schedule that generally starts between the hours of 11:00am – 1:00pm your local time. One weekend day per week (Saturday or Sunday) will be required with an alternate day off mid-week. Weekend rotations vary by position. - You can expect to work this schedule for a minimum of 12 months before consideration for another shift.  

We are currently hiring for Inside Sales Agents in the following State:   P&C Licensed and Unlicensed in: Utah   Why Liberty Mutual?    Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.  As an Inside Sales Licensed Insurance Agent you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. Depending on your work assignment, you will interact with our customers through live calls.   You’d be a great fit if you are:   A Passionate Seller:  When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers. A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.   Pay Details:      - Total average earnings range from $55K-$75K through a combination of base salary and uncapped monthly sales incentives.     - Top Performing Agents in their second year and onward, can earn up to $100k+. - Starting base salary is between $45K-$49.4K and monthly incentive plans vary depending on work assignments. Position assignments vary depending on business needs.   Schedule Details: ​​​ - Paid training is (4) months for those with a Property and Casualty Insurance license and (4.5) months for those unlicensed.   - After training is complete you will transition to a permanent schedule that generally starts between the hours of 11:00am – 1:00pm your local time. One weekend day per week (Saturday or Sunday) will be required with an alternate day off mid-week. Weekend rotations vary by position. - You can expect to work this schedule for a minimum of 12 months before consideration for another shift.