In order to deliver an exceptional customer experience, a leader creates a culture of engagement by inspiring passion in others. A leader explores opportunities to continuously improve within a constantly changing environment. A leader challenges each team member to exceed expectations while developing professionally. A leader understands the vision of Liberty Mutual and can translate how their team’s work connects to that vision. A leader confidently communicates what extraordinary claim service looks like and empowers their team to achieve superior result.
Liberty Mutual has an immediate opening for a Workers Compensation Manager for our West Region. The Workers Compensation Manager will plan, direct and manage the Workers Compensation claims handling activities within a commercial claim’s office (medium to large size), with average levels of loss, reserves, and allocated expense for the line of business. In this job you will seek to achieve superior claims outcomes through effective workforce management, quality service delivery, and the use of technology, data analytics, and processes/programs. The Workers Compensation Claims Manager may participate in short to medium...
Are you ready to lead with an AI-first mindset and be an integral part of transforming the future of the Small Commercial Underwriting ecosystem? GRM Product Solutions is on the hunt for a visionary Director, Product Owner to bringthe business vision to reality through technology and truly elevate the Underwriting Experience. Reporting directly to the Senior Director of Small Commercial Product Solutions, this high-impact role puts you at the center of Small Commercial leading a talented group of Product Owners in this fast-evolving space. If you’re passionate about blending technology, leadership, and underwriting...
Liberty Mutual has an immediate opening for a Senior Technical Claims Specialist to join our Employers Liability Complex Team. The Senior Technical Claims Specialist investigates complex and highly complex Commercial Casualty Employers Liability claims, which includes: investigating and determining coverage, drafting coverage position letters, determining liability, evaluating and setting reserves, directing all aspects of litigation, evaluating the claim for settlement, and negotiating a settlement. Additionally, the Senior Technical Claims Specialist demonstrates a high level of expertise and sound judgment in complex matters and may act as a subject matter...
Liberty's highly integrated tax organization offers a supportive and collaborative environment that promotes effective teamwork and success. Our professionals actively engage in all crucial aspects of tax, encompassing planning and research, audits, compliance, and financial reporting. By joining our team, you will have the opportunity to develop into a well-rounded tax professional, equipped with comprehensive skills and knowledge, rather than solely focusing on one specific area.
The tax organization's structure is designed to foster collaboration and teamwork, making effective communication and execution...
Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims with varying complexity and perils.
Training is a critical component to your success and that...
The Telematics Delivery team is at the heart of the innovation and growth of Liberty Mutual’s telematics portfolio, playing a crucial role in shaping the future of our telematics products and services. This is an exciting time to join our organization as we are rapidly expanding our capabilities and driving transformative initiatives that directly impact our customers and the company’s success.
As a Telematics Program Delivery Lead, you will not only be responsible for managing the implementation and ongoing...
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
Owns and manages an assigned territory, driving profitable premium growth to achieve financial and operational goals. Under limited supervision, manages broad and diverse agency partnerships, handles 70+ agency storefronts within one local geographic territory, and optimizes territory performance. Creates, implements and executes territory and agency strategies to achieve goals utilizing all company programs, tools and resources while collaborating with internal business partners. Conducts agency outreach primarily through in-person visits, supplemented by audio or video conferences, email and other digital media.
Line of business emphasis on business lines, working across a wide breadth of commercial products,...
This role is primarily remote in the Indianapolis area except for required appearances.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As a Senior Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference,...
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex...
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are...
Overview
GRS North America Claims is seeking a highly motivated analytics leader to join our Claims Enablement team. This role manages a team of Business Analysts conducting more complex operational reporting and analysis and will be responsible for translating Claims data & insights into actionable analysis for our Underwriting (UW) segments. The role will be focused on our Property, Marine, and Shared Services lines of business, and will work with partners with Claims and outside of Claims to build a backlog of business questions that Claims analytics can inform through special project analysis in addition to responsibilities for...
The Company
Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across global markets and private domains to build capital and generate income. With over $100 billion in assets under management (AUM) and a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY, LMI offers the best of both worlds — the look and feel of a...
This role is primarily remote in the state of New York except for required appearances.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Associate Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If...
The Executive Underwriter works independently and autonomously on all but the most complex accounts/cases (subject to required process oversight). Underwrites policies within underwriting authority. Makes decisions on whether to accept business by making analytical, data-driven decisions based on data and information provided, including pricing the risk.
Responsibilities
- Manages portfolio of brokers/agents & clients. Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty.
- Has relationships with senior/market-leading brokers and/or key agents. Maintains a strong market presence,...
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
Do you have the skills and drive to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a solutions engineer at Liberty Mutual, you’ll be responsible for guiding the development of system, technical and product standards based on business plans and long-term strategies, while working in an agile environment that has the creative energy of a start-up and the full backing and comprehensive benefits of a Fortune 100...
Liberty Mutual Personal Lines (Part of USRM) Technology is embarking on an exciting technology transformation journey to build a modern, future ready Unified Insurance Platform that will radically simplify our policy administration platform eco system and enable business agility.
We are looking for an exceptional engineer to drive configuration and Integration solutions within Guidewire. Target work arrangement for this role is hybrid (2x/week) in our Plano, TX or...
Under direct supervision, responsible for the analysis, development, and execution of data solutions of low to moderate complexity that assists with the information lifecycle needs of an organization. Assists with collecting, integrating, and analyzing organizational data with the purpose of drawing conclusions from that information. Develops, constructs, tests, and maintains data architectures for data platform, database, analytical/reporting, or data science systems. Recognizes opportunities to improve data reliability, quality, and efficiency and may make recommendations where appropriate.
Overview:
Liberty Mutual Technology is in search of a Director of Strategy, Planning & Support to join our U.S. Retail Markets Technology Strategy & Planning team. This pivotal role involves steering our organization towards achieving its strategic objectives by optimizing portfolio management practices and ensuring effective governance of our technology initiatives. They will manage a team of talented individuals responsible for aligning technology efforts with business goals, driving continuous improvement, and enabling effective, efficient and consistent set of practices across the organization.
This role provides a unique opportunity to lead and influence...
We are looking for a Senior Data Engineer with a strong understanding of insurance concepts and data modeling expertise, who can take a hands-on leadership role in evolving and governing the Product Definition data model. Initially, this person will be an integral part of both the Data Swarm team and the Holi Cannoli team, collaborating across groups to drive best practices and ensure the data model meets complex business needs.
Do you have the skills and drive to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a principal software engineer at Liberty Mutual, you’ll apply your talents in an agile environment that has the creative energy of a start-up and the full backing and comprehensive benefits of a Fortune 100 company.
Key Responsibilities
The Tax Underwriter role provides a rare opportunity to develop your career as part of a market-leading, dedicated team of underwriting professionals. We are looking for an intelligent and enthusiastic candidate to underwrite bespoke tax liability insurance policies covering potential tax liability as a result of M&A transactions, internal restructurings and other transactions.
The Successful Candidate Will Attend To The Following Responsibilities
GTS is proud of its reputation for training and developing staff and as such, this role offers great potential for an individual with a strong tax,...
CSO (Customer Service Operations) is an inbound call center that provides customer service for the involuntary Worker’s Compensation department. We provide support to our agents and customers regarding Underwriting, Audit, and Financial
The Company
Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.
Liberty Mutual Investments (LMI) is the investment firm for...
Major Accounts Property is responsible for monoline property accounts with minimum account Total Insured Value is $300m with actual average inforce account Total Insured Value being more than $1b. For an assigned book of the largest and most complex large single carrier commercial property accounts, analyzes the customer's property exposures, hazards, financial information, requested coverages, loss history, pricing targets and desired program structure to select business and determine appropriate terms and conditions. Will work closely with Risk Engineering to produce and manage a profitable book of business and manage producer/customer relationships. Maintains the highest level of...
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes...
**This is a ranged posting. Position offered will be at manager discretion based on skills and experience.**
*This role may have in-office requirements based on candidate location.*
Seated within the Property & Specialty line of business, the Delivery Monitoring team is a high-visibility and growing team looking...
As a part of our construction product offerings and portfolio, Liberty Mutual is hiring a Risk Engineer to join our growing Subcontractor Default Insurance (SDI) team. As an SDI Risk Engineer you will be responsible for supporting the underwriting process by performing construction risk analyses of contractor accounts of all sizes and complexities in support of Liberty Mutual’s SDI strategy. Furthermore, you will be responsible for providing consultative services to customers as part of their SDI program; these services will focus primarily on subcontractor prequalification, quality control, schedule analysis, claim avoidance and preparation, risk identification, and other subcontractor risk management controls. You...
Liberty Mutual Surety™ is currently recruiting for a Surety Underwriter to join our Orange, CA Core Contract team.
As a Surety Underwriter you will develop and underwrite profitable surety business, and service independent agents, brokers, and core contract accounts within an assigned territory. Using your excellent relationship skills,...
The Property & Specialty UW Effectiveness team is looking for a team member who will play an active role in helping to deliver underwriting solutions that will enable profitable growth. As part of the Systematic Controls and Data Accuracy Team, this role will focus on defining and managing our UW strategy across brands for our Specialty products through data supported analysis and project management. This role will drive segmentation benefit across the entire policy lifecycle by developing and deploying systematic controls and implementing enhancements to DA behavioral programs. This role requires stakeholder management and strong collaboration across Specialty, Distribution,...
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks...
The US Retail Markets (USRM) Personal Lines Auto Product Delivery and Development team is hiring for a Senior Analyst/Consultant on the Auto Product Frontier Team. One Auto is a key component of the Frontier strategy; a multi-year business and technology transformation effort that aims to radically simplify and accelerate how USRM goes to market, powered by a modern, future-ready unified insurance platform. This position will be responsible for translating the design requirements of our new product offering for One Auto into clearly defined outcome statements.
The ideal candidate will possess analytical capabilities and will work collaboratively and independently to manage requirements and program...
Are you passionate about pricing in the insurance industry and eager to make an impact through data-driven solutions? Join our collaborative USRM Pricing Operations and Tool Support team as an Analyst, where you’ll play a vital role in developing and supporting cutting-edge pricing tools and processes that drive business success. This is a great opportunity to work closely with cross functional teams, expand your technical skills, and contribute to innovative projects that shape the future of the USRM Pricing Deployments department.
The Associate Product Owner is a member of the Agile squad/team, representing the voice of the customer and the organization in execution of product vision. With guidance, works closely with all stakeholders to maximize the value of development through definition and prioritization of features and stories to ensure alignment with customer and organizational goals. Responsible for researching and defining external constraints on the squad/team (e.g. regulatory and compliance approvals). May perform Product Owner tasks such as reviewing and writing user stories of lower risk and complexity. Participates in defining and prioritizing the product backlog. Ideal candidate will have experience from the P&C Insurance industry...
Great underwriters know how to balance data with intuition. If you like both quantitative and qualitative reasoning, enjoy the challenge and autonomy of managing your own accounts at a company that offers competitive compensation and benefits, then consider joining the Major Accounts Inland Marine team at Liberty Mutual. As an Inland Marine Underwriter, you’ll develop, grow and maintain a diversified book of business while working closely with agents and brokers and teammates to assess risks, determine premiums, set conditions and negotiate deals that maximize profitability and meet our shared business...
Exciting leadership opportunity to manage a talented team of construction underwriters, blending strategic vision, strong leadership, and deep technical expertise to drive meaningful impact across the portfolio. As Senior Underwriting Manager, you will guide and develop this high-performing group, foster trusted relationship internally and with brokers and partners, and make critical underwriting decisions that shape our portfolio’s longer-term success. This role focuses on building upon the team’s achievements, cultivating a culture of excellence, and delivering consistent and predictable growth in a fast-evolving insurance industry.
Responsibilities
Liberty Mutual's in-house Media team is seeking a versatile and data-driven Media Buying & Analytics Specialist to join our dynamic group. With team expansion, there are currently multiple roles available with ownership of specific tactics —including Direct Mail & Email, Paid Search, Aggregators. Roles will focus on driving media strategy, execution, and performance optimization through robust analytics and data driven decision making.
Liberty Mutual's in-house Media team is seeking a versatile and data-driven Media Buying & Analytics Specialist to join our dynamic group. With team expansion, there are currently multiple roles available with ownership of specific tactics —including Direct Mail & Email, Paid Search, Aggregators. Roles will focus on driving media strategy, execution, and performance optimization through robust analytics and data driven decision making.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty...
Manages, investigates and resolves assigned high severity Property Loss claims under limited supervision. Provides policyholders with exceptional customer service. May assist Customer Claims Representatives with in-person inspection/policyholder contact where necessary.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
Responsibilities:
- Investigates, determines coverage of loss and adjusts all elements of Property Loss claims of high severity.
- Conducts inspections of loss sites, writes appraisals for dwelling repairs...
Come join the Experience Research team, part of the Experience organization within US Retail Markets!
The Experience Research team is home to talented market researchers and user experience researchers who work together to support the US Retail Markets functions and priorities. Our team’s mission is to understand our prospects, customers, agents, better than anyone in the industry to guide decision-making, strategy, and create competitive advantage.
We are seeking a dynamic and data-driven Principal Researcher to join our Experience Research team focusing on the Servicing experience. This role engages with senior stakeholders across U.S. Retail Markets Servicing and requires a...
Are you a licensed insurance professional looking to join a Fortune 100 Company?
We are currently hiring exclusively for our Gold Customer Service licensed class starting September 8th. Candidates must...
Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual has an exciting opening for an Associate Account Analyst!
At Liberty Mutual, you’ll thrive in a hybrid setting that fosters in-person collaboration, innovation, and growth. This approach optimizes both remote and in-person interactions—enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
This is an entry-level position within the Account Analyst job family, with a goal of...
As the Executive Underwriting Manager, you will manage a team of Underwriter Managers, and potentially some Underwriters. Hold a full suite of management responsibilities for the team: attraction, development, pay and performance management, and communication of underwriting strategy. Manage a significant budget, and monitor how well managers within the team are delivering leadership responsibilities. You will contribute to planning and strategy development for the business area owned by manager.
Responsibilities:
- Drives a culture of underwriting excellence across entire portfolio.
- Holds a significant level of underwriting authority and acts as a point of escalation - and...
Owns and manages an assigned territory, driving profitable premium growth to achieve financial and operational goals. Under limited supervision, manages broad and diverse agency partnerships, handles 100+ agency storefronts within one local geographic territory, and optimizes territory performance. Creates, implements and executes territory and agency strategies to achieve goals utilizing all company programs, tools and resources while collaborating with internal business partners. Conducts agency outreach primarily through in-person visits, supplemented by audio or video conferences, email and other digital media.
Line of business emphasis on business lines, working across a wide breadth of commercial products,...
We are seeking a dynamic and experienced leader to oversee the Quality program for U.S. Retail Markets (USRM) Auto Physical Damage (APD) Claims and Subrogation. In this critical role, you will be responsible for managing and advancing a robust quality system designed to enhance claim handling processes, ensure accuracy, and deliver exceptional outcomes. Your leadership will drive continuous improvement initiatives that elevate service standards and promote operational excellence across the organization.
There is an-office requirement if you live within 50 miles of one of these locations as follows and preference will be given to candidates within hubs:
Plano,...
Are you ready for a dynamic position accountable for managing the commercial casualty underwriting operations for a large region? Liberty Mutual insurance is looking for an Underwriting Vice President tohead up the Mid-Atlantic region of our large accounts Risk Management operation. This leader will leverage their knowledge and expertise to drive our Risk Management strategy while attaining profit, growth and multi-line diversification objectives. They will manage the workforce, building a highly
effective team to drive the Liberty Mutual value...
Plans, evaluates and monitors the delivery of service commitments for a book of business to ensure risk control services are delivered effectively and efficiently. Assesses the customer's overall risk for underwriting purposes and to control the customer's source of risk, losses and costs. Develops effective relationships with customers, business partners and peers to coordinate service arrangements, programs and procedures. Handles special customer situations and problems to ensure timely resolution. Conducts periodic workload reviews and completes specialized customer reports. Performs prospect and service work as necessary.
Responsibilities
- Plans, coordinates and monitors...
