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Leads AI enablement for Product Owners (POs) within USRM’s Software Product Operations Team. Accountable for making AI practical in day-to-day PO work—reducing manual effort, improving consistency of artifacts, and accelerating delivery quality. Owns the AI Office Hours program, PO-facing AI repository (prompts, templates, guidance), and the change management needed to drive sustained adoption. This is an individual contributor role focused on enablement and program leadership (not platform ownership or vendor management).
While the focus of this role will be AI enablement for Product Owners, this role may also flex into...
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Apply Today – Training Classes Begin July 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key Date:
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Apply Today – Training Classes Begin July 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
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Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property. This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support.
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The Property & Specialty Product Delivery team is looking for a driven, adaptable and highly capable professional to help us deliver on some of our most complex and high-impact initiatives.
We are seeking a Director (individual contributor) to initially lead the project management of our Umbrella rating program migration, a technically and organizationally complex initiative that requires coordinating across Product, Tech, Distribution and Operations to deliver the right outcome for our customers, agents and the company. Beyond the Umbrella migration, this role will flex to support a broader set of cross-organizational initiatives over time, including future line of business...
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As AI capabilities accelerate, so does the opportunity to fundamentally improve how we work. AI adoption is a key strategic focus for Liberty Mutual, and the Property & Specialty Product Delivery team is looking for a driven, curious and highly capable professional to help us seize that opportunity.
We are seeking a Director (individual contributor) to own and drive our AI roadmap across Delivery teams, identifying, testing and scaling AI-enabled solutions that improve the efficiency, quality and breadth of all our rating program launch and maintenance processes. The ideal candidate will bridge the gap between technology and business, translating complex organizational processes into...
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Lead Programs Counsel, North America
Liberty Mutual’s North America Legal Team seeks a highly motivated, collaborative attorney to serve as lead counsel for its North America Programs & Delegated Authority business. This is a programs- and delegated authority-focused (re)insurance role supporting Liberty Mutual’s continued growth in programs and other delegated authority arrangements across admitted and non-admitted / E&S markets.
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Liberty Mutual Insurance is a leading global insurer committed to helping people live safer, more secure lives. Within our Personal Lines business, we partner with independent agents across the United States to deliver a broad portfolio of property and casualty solutions. We value a diverse, inclusive workforce and offer meaningful work where your expertise directly impacts growth, customer experience, and the communities we serve.
As a Senior Territory Manager, you will drive profitable premium growth across an assigned territory by building strong, consultative partnerships with...
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Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property. This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support.
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- Work on the Data and Analytics squad to design, develop and enhance data and analytics solutions and pipelines, driving data-driven decision-making processes.
- Collaborate with scrum masters, product owners and engineering teams to iteratively create data and analytics solutions that meet both the business and technical requirements.
- Design, develop, and maintain dimensional models and ETL processes to load Data.
- Work closely with the...
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- Under general direction, act as a technical expert who consults on highly complex projects.
- Devise or modify procedures to solve technical problems.
- Responsible for system analysis, design, coding, testing, debugging, and documentation.
- Lead and direct the work of team members.
- Mentor junior team members.
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The AI Acceleration & Platforms domain is looking for a dynamic Product Owner to join the Digital Exeprience Enablement (DXE) portfolio and help shape the future of the Insurance Supergraph software product, a critical platform capability that powers cross-domain experiences across USRM, including distribution, service, and claims. In this role, you’ll partner with experience teams and Engineering teams to accelerate delivery through reusable components and scalable platform capabilities, while also exploring innovative opportunities to incorporate MCP capabilities and unlock even greater value across the organization.
The Product Owner...
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************* NV Workers’ Compensation Claims Experience required. NV residence is also preferred, but not required. *******************
Under limited supervision and established practices, responsible for the investigation, evaluation, and disposition of Complex Workers Compensation cases of high exposure and severity. Applies established medical management strategies on high dollar complex claims. Has developed high level knowledge of Workers Compensation claims handling techniques, a full knowledge of LMG claims procedures and is cognizant of new industry trends and claim handling techniques Uses available data to track claims trends and other claim related...
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In order to deliver an exceptional customer experience, a leader creates a culture of engagement by inspiring passion in others. A leader explores opportunities to continuously improve within a constantly changing environment. A leader challenges each team member to exceed expectations while developing professionally. A leader understands the vision of Liberty Mutual and can translate how their team’s work connects to that vision. A leader confidently communicates what extraordinary claim service looks like and empowers their team to achieve superior result.
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The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.
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The Middle Markets and Industry Analytics and Actuarial team is looking for an Actuary to assess the overall book profitability and growth of our Middle Markets Public Entity book of business. With $400M+ in inforce premium, this individual will support Public Entity growth and profitability goals by producing accurate, trusted, and holistic assessment of financial health and proactively identifying solutions to ensure the path to profitable growth.
This individual will be required to work closely with Underwriting, Product, and Actuarial teams. As such, the successful candidate will possess excellent analytical and communication skills, as...
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We are hiring a Product Owner II to lead product ownership for SIU / Fraud capabilities with a near-term focus on Major Case within Lumen. This role sits at the center of business strategy, user workflow design, and technology delivery, translating investigative needs into clear priorities, driving tradeoff decisions, and shaping capabilities that improve investigator effectiveness, delivery quality, and business outcomes. It is a high-leverage role for someone who can operate across ambiguity, influence decisions across stakeholders, and turn complex fraud and investigation problems into usable products.
Lead the strategy and execution for SIU software product capabilities that improve fraud...
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Liberty Mutual Insurance is a leading global insurer committed to helping people live safer, more secure lives. Within our Personal Lines business, we partner with independent agents across the United States to deliver a broad portfolio of property and casualty solutions. We value a diverse, inclusive workforce and offer meaningful work where your expertise directly impacts growth, customer experience, and the communities we serve.
As a Senior Territory Manager, you will drive profitable premium growth across an assigned territory by building strong, consultative partnerships with...
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USRM Casualty Insights and Solutions (I&S) is seeking an individual to lead and support casualty litigation, with a focus on process enhancements and outcomes. This role will partner closely with claims, staff counsel, and enabling teams to design and implement litigation processes that improve legal accuracy, strengthen decision-making, and deliver measurable results that support accuracy.
*This position may have in-office requirements twice a month depending on candidate location.*
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Provides highly complex consultative services to an assigned group of customers within a specialty segment or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company's leadership position in the safety field through speaking engagements at conferences and developing key relationships.
- Provides an array of expert consultative services to an assigned...
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Apply Today – Training Classes Begin July 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key...
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Apply Today – Training Classes Begin June and July 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key Date:
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Apply Today – Training Classes Begin June and July 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key Date:
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Apply Today – Training Classes Begin June and July 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key...
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Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across global markets and private domains to build capital and generate income. With over $100 billion in assets under management (AUM) and a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY, LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader.
LMI has been on a transformation path to spur innovation, capitalize on deep expertise, and...
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Apply Today – Training Classes Begin June and July 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key Date:
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The Company
Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.
Liberty Mutual Investments (LMI) is the investment firm for Liberty...
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Are you passionate about pricing in the insurance industry and eager to make an impact through data-driven solutions? Join our collaborative USRM Pricing Operations and Tool Support team as a Senior Analyst, where you’ll play a vital role in developing and supporting cutting-edge pricing tools and processes that drive business success. This is a great opportunity to work closely with cross functional teams, expand your technical skills, and contribute to innovative projects that shape the future of the USRM Pricing Deployments department.
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Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property. This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support.
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As a Executive Underwriter specializing in Wholesale Excess & Surplus (E&S) Casualty, you will underwrite policies within delegated authority, exercising sound judgment and analytical rigor to assess and price complex risks. This role requires making data-driven decisions based on available information, ensuring alignment with underwriting standards and profitability goals. In certain North American markets, you will frequently handle complex or unusual risks, including high-value policies and accounts requiring nuanced analysis.
Key Responsibilities
- Portfolio Management: Oversees a portfolio of brokers, agents, and...
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At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
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Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property. This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support.
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Under limited supervision and established practices, the Technical Claims Specialist is responsible for the investigation, evaluation, and disposition of environmental and emerging risk general liability and business auto claims of moderate to high exposure.
Responsibilities:...
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About the Team – USRM Data Office
Ensuring that data is a competitive differentiator for our enterprise, the USRM Data Office sets strategic data product visions, governs data for quality and compliance, develops best in class...
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Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property. This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support.
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Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property. This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support.
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Liberty Mutual Insurance is a leading global insurer committed to helping people live safer, more secure lives. Within our Personal Lines business, we partner with independent agents across the United States to deliver a broad portfolio of property and casualty solutions. We value a diverse, inclusive workforce and offer meaningful work where your expertise directly impacts growth, customer experience, and the communities we serve.
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This a range posting. Candidates will be considered for the appropriate level depending upon experience and qualifications.
Candidate must be located in Boston or NY City with the ability to work a hybrid work model: 2 days in office / 3 days from home
The Treaty Analyst / Sr Treaty Analyst is an analytical and operational support role within the Risk Finance department.
This position is designed for...
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Assesses risks and makes recommendations for underwriting decisions with support and guidance from leadership as needed, while developing underwriting skills and building critical internal and external relationships. Environmental education or experience is preferred. Successful candidates also demonstrate strong business acumen, sales orientation, and ability to build broker partnerships and drive growth.
Responsibilities
Focuses on building relationships with key external parties (brokers, agents). Manages portfolio of brokers/agents in parts of GRS where complexity and line size differ little between policies. Develops underwriting...
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The selected candidate will underwrite construction-related insurance risks within assigned authority, applying independent, analytical, data-driven judgment to evaluate and price accounts. Works with limited guidance from leadership to accept, modify or decline business, focusing on construction contractors, subcontractors, developers, and related project risks.
To be considered for this role, candidates must reside within the specified geographic location. This position requires regular in-person visits with...
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Apply Today – Training Classes Begin July 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key...
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We are seeking a highly skilled and motivated Principal Quantitative Engineer to join our prestigious investment firm. The Quant Solutions team, part of Global Strategy & Capital Allocation, leads the General Account’s asset allocation and portfolio construction process, delivering advanced analytics, scenario analysis, and forward-looking insights to guide long-term, annual, and tactical investment decisions within regulatory, rating agency, and portfolio constraints. As the technical lead embedded within this team, you will drive the design and implementation of small-scale applications and proofs of concept that advance portfolio construction,...
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This position requires a hybrid work model out of our Boston office
Liberty Mutual’s Investor Relations & Capital Markets team, part of the broader Capital Management organization, plays a critical role in shaping how the company communicates its financial strength, capital strategy, and long-term aspirations to investors, creditors, rating agencies, and banking partners.
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The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.
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This role is primarily remote in the state of New Hampshire, except for required appearances.
At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider...
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Join the Personal Lines Auto State Indications team as an Actuary! In this role, you will be part of a collaborative team that provides valuable insights and guidance for managing our Personal Lines Auto portfolio. Our team's mission is to provide state indications for tailored profit guidance through timely and robust analyses.
**This is a ranged posting for a Senior Actuarial Analyst or an Actuary. Level offered is based on candidate experience at manager discretion.**
**This role may have in-office requirements depending on candidate location.**
As an Actuary, you will:
- Lead work on state indications that serve as a...
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Apply Today – Training Classes Begin May and June 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key...
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Apply Today – Training starts in July 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Licensed Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
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Apply Today – Training Classes Begins July 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales...
