Senior Technical Claims Specialist, Construction Complex

Looking for an amazing new claims opportunity?  Senior Complex Construction Claims Specialist — Complex CGL & Construction Liability (Litigated, $500K+)

Overview

Liberty Mutual’s Specialized Claims group has an immediate opening on our Complex Construction Claims Team. We’re seeking an experienced claims professional who thrives on challenging, high-exposure commercial casualty matters arising from construction operations — including complex Commercial General Liability (CGL) and Construction Injury/Liability claims (all litigated or high-exposure losses $500,000+). You will own matters end-to-end, managing coverage and liability strategy, directing investigations and experts, coordinating litigation and outside counsel, and driving timely, defensible resolutions for our Construction Industry accounts. (Note: this role does not handle construction defect claims.)

Why this role is a great fit for you

• Work exclusively on technically complex, high-exposure construction-related casualty claims that require advanced legal and claims judgment.
• Autonomy to set strategy, reserves and resolution plans, with authority to direct investigations and manage outside counsel and experts.
• Opportunity to influence outcomes across underwriting, product and legal teams and to be a recognized technical resource on construction liability issues.
• Exposure to multi-party, catastrophic injury and cross-coverage matters — valuable experience for senior claims leaders and litigators.
• Flexibility with structure. This role is primarily remote, with a light-touch office cadence - just two in-office days per month for those who live within 50 miles of one of our hub locations in Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; and Weatogue, CT.  Policy is subject to change.

Key Responsibilities

• Manage a caseload of complex, litigated construction-related losses ($500K+) from assignment through resolution: coverage analysis, liability assessment, investigation planning, reserving, negotiation, settlement or denial where appropriate.
• Lead coverage interpretation and application for issues commonly encountered in construction claims: additional insureds, tenders, indemnity agreements, other insurance, SIR/deductible mechanics, primary vs. excess placement, and limits erosion.
• Direct litigation strategy: analyze pleadings, manage discovery and depositions, evaluate venue and trial risk, prepare for mediations and settlement conferences, and recommend and implement resolution strategies.
• Build and lead the working team for each matter: coordinate Home-Office Legal, defense counsel, SIU when appropriate, medical and causation experts, accident reconstructionist, engineers, and other technical consultants.
• Select, supervise and evaluate outside counsel, including establishing budgets, staffing plans, billing guidelines expectations, and performance measures.
• Set and adjust reserves based on defensible analysis and develop settlement strategies that protect the company’s interests while advancing timely resolution.
• Maintain accurate, complete file documentation and ensure secure handling of financial transactions and claim information.
• Collaborate proactively with Underwriting, Risk Control, Reinsurance/Excess, Product and Subrogation teams; identify and communicate trends and technical insights.
• Mentor and coach less-experienced claims professionals and contribute to team training, process improvements, and special projects.

What we seek in a candidate

An experienced claims professional with a strong Commercial General Liability and/or Construction Liability background (preferably with claims $500,000 and above), sound judgment on complex coverage and liability questions, and the confidence to lead files, mentor others, and manage litigation strategy independently.

What we’re looking for — Required

• Substantial hands-on experience handling complex, litigated Commercial General Liability and/or Construction Liability claims at high exposure levels (preferably $500,000+).
• Deep working knowledge of CGL and Construction Liability coverages and typical construction-related policy issues (additional insured wording, contractual indemnity, other insurance, primary/excess interaction, SIRs/deductibles).
• Proven litigation management experience: selecting/managing defense counsel, directing discovery strategy, preparing for mediation/trial, evaluating exposure and settlement leverage.
• Strong technical judgment and the ability to articulate and defend coverage and liability positions to legal, underwriting, and management partners.
• Track record of using and directing experts (medical, causation, engineers, reconstruction) on complex causation and damages issues.
• Excellent negotiation, communication and stakeholder management skills.
• Ability to manage multiple high-priority matters and meet deadlines under pressure.
• Bachelor’s degree (preferred) and relevant claims/insurance industry certifications or licenses as applicable.
• Ability to obtain and maintain needed All-lines Adjuster license.  Claims/Industry certifications a plus!