As AI capabilities accelerate, so does the opportunity to fundamentally transform how Small Commercial operates — from how we launch and manage pricing programs, to how we underwrite risk, to how we monitor and react to in-market performance. This is a high-visibility role at the center of that transformation.
The Director, AI Program Management sits within Delivery and is accountable for coordinating, road mapping, and driving AI execution across all Small Commercial Product functions. This individual contributor role owns the Small Commercial Product AI investment roadmap — from intake and prioritization through execution, adoption, and performance measurement. Success requires strong program management craft, genuine curiosity about AI tools, and the ability to navigate and influence across a complex, matrixed organization — driving real business outcomes through close partnership with Product, Solaria, US Data Science, Technology, and USRM AI Enablement teams.
Candidates who live within 50 miles of our Boston, Portsmouth, Columbus, Plano or Seattle offices will be on-site two days per week.
Must-Have
Strong Preferred
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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