Senior Analyst, Product (Personal Lines Property & Specialty)

At Liberty, our Personal Lines Property & Specialty Product team partners across the company to design and launch home and specialty insurance solutions — from homeowners (property) and condos to renters and other niche lines (specialty)— that meet evolving customer and agent needs. We focus on preparing and executing program rollouts, delivering on our growth roadmap, and modernizing pricing and the technology that supports the work we do. Organized into five functions—State Management, Development, Delivery, Underwriting Effectiveness, and Specialty—we collaborate closely to meet our goals and help customers feel secure today and confident about tomorrow.

We are looking for a Senior Analyst, Product Research to join the Product and Specialty Contract team. The Contract team’s role is to fulfill Liberty Mutual’s promise through the development of contract language and customer notices. You will be responsible for owning, maintaining, and assessing compliance forms and contracts. 

**This position may have in-office requirements depending on candidate location. **

In this role you will:

• Manage multiple property and specialty product form and contract initiatives.  Analyze information from various resources to develop recommendations. Independently drive revisions with a focus on quality and customer centricity. Own communication of changes to impacted stakeholders.

• Research and answer inquiries related to coverages, forms, and contracts from the organization and provide recommendations.

• Monitor bureau and state activity, evaluating impacts to existing products. Collaborate with the Product Filings team on achieving approval of filings from regulatory authorities.

• Take a proactive role in identifying and leading process improvement initiatives.
• Promote cross-departmental collaboration in order to meet business goals.
• Innovate and collaborate with other teams to design and develop language for new products and product updates.     

At the end of your first year a successful candidate will complete all onboarding activities, demonstrate understanding of the forms development process, and independently own and complete projects meeting all target metrics.

This job might be for you if you are:

• Inclusive.  You seek and value all voices. You embrace diversity and inclusion, and encourage everyone to bring their authentic selves to work.
• Resilient.  You can encounter difficult situations and navigate through them with courage. You are agile and thrive in a quick-paced and ever-changing industry. 
• Curious.  You have a desire to dig more deeply, challenge assumptions and solve problems. You adopt a growth mindset and seek to continuously learn and improve. 
• Driven.  You set high standards and make things better. You take risks to innovate across products, lines, and processes. You are motivated and proactively volunteer for new challenges.          
• Humble.  You are able to build trusting relationships and look for ways to build others up. You are receptive to feedback and showcase a desire to grow.

• Collaborative.  You communicate clearly. You are able to collect sufficient information to understand what we are trying to solve, develop recommendations and collaborate across key stakeholders to influence and gain support on solutions.

• Decisive.  You can research and analyze criteria keeping a solutions mindset. You are self-directed and take ownership of the time you spend with us. 
• Inspiring.  You lead by example and follow through on your words and actions. You keep a coaching mindset and invest in the mentorship and training of your team.    

This role requires:

• Prior experience with interpreting and applying insurance policy contracts.
• Project Management experience working cross-functionally with multiple stakeholders. 
• Strong communication, organizational, analytical, critical thinking, presentation, influencing, and relationship management skills; effective team building skills.
• Prior experience in Claims, Underwriting, and/or Compliance in Insurance or Financial Services industry (at least 3-5 years).
• A Bachelor’s degree in English, Business, Legal Studies, or related field preferred.
• A Juris Doctor degree or paralegal experience is beneficial.
• Proficient in Adobe, Excel, Word and PowerPoint, with the ability to story board and present business problems, business cases, and solutions. 

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco