Join a highly collaborative team committed to unlocking the power of AI to simplify work, improve decisions, and enhance the U.S. Retail Markets (USRM) Claims and Servicing experience. In this high-impact role, you will partner with leaders across the business, technology, experience, and data science to bring clarity, alignment, and momentum to complex cross-functional initiatives.
In this role you will orchestrate complex workstreams, manage key stakeholders, and maintain a clear roadmap of AI investments. You’ll translate strategy into action by enabling teams, monitoring progress, and ensuring timely, high-quality delivery across the AI lifecycle.
Ideal Candidate:
The ideal candidate is an outcome focused, strategic operator who can bring clarity to complex programs while building strong partnerships across business and technical teams. You thrive in ambiguous environments, move work forward with conviction, and consistently elevate outcomes through structure, communication, and sound judgment. You are able to see across the system — connecting ideas, stakeholders, and decisions into a cohesive path to delivery. Moreover, you’re able to influence without authority, anticipate challenges before they surface, and create the alignment needed for AI initiatives to succeed at scale.
Core Responsibilities
Qualifications
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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