Liberty Mutual is looking for a Senior Relationship Manager to serve as the lead relationship manager for the Credit Unions partnership/channel – Liberty Mutual’s largest strategic partnership network, generating more than $1B in annual premium. In this role, you will own the day-to-day partner communication and operating cadence with key Credit Union stakeholders, and you will direct strategic execution of new growth initiatives and scaling opportunities in close collaboration with Credit Union counterparts and Liberty Mutual cross-functional teams (marketing, analytics, product, legal/compliance, and operations).
You’ll assess performance, identify opportunities, and turn insights into clear strategies and action plans. You’ll help lead partner check-ins and business reviews, build executive-ready updates and recommendations, coordinate delivery across internal teams, and resolve issues quickly. This is a high-visibility role working directly with senior executives across Liberty Mutual and partner organizations.
Job Responsibilities
What You Bring
You bring experience leading complex, high-stakes partner relationships in a client-facing environment, with the ability to build trust, communicate effectively, and drive outcomes through cross-functional execution. You’re comfortable working with data to generate insights, shaping recommendations for senior stakeholders, and translating strategy into deliverable plans. Experience in financial services partnerships (credit unions/banks/fintechs), affinity distribution, marketing, consulting, or related industries is helpful, but not required.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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