Liberty Mutual Insurance
At Liberty Mutual, our User Experience organization is on a mission to create extraordinary digital experiences that help us win with customers, agents, and prospects. We are redefining what best-in-class looks like in the insurance industry—delivering intuitive, seamless digital quoting and making digital our primary channel for service and claims. If you’re passionate about crafting meaningful, user-centered content that drives clarity and confidence, we invite you to join us.
As a Content Designer supporting our Claims Intake experience, you’ll play a critical role in shaping how customers interact with Liberty Mutual during key moments. You’ll collaborate closely with cross-functional partners to design clear, effective, and engaging content that improves usability and enhances the overall customer journey.
You’ll be part of a dynamic community of 80+ Experience Designers working across the organization. In addition, you’ll partner closely with a focused team of designers dedicated to the Claims Intake space, allowing for both broad collaboration and deep domain expertise.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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