Sr Director, Strategy and Planning - Investments, Data, Experience

Liberty Mutual is seeking a Senior Director of Strategy, Planning, and Resiliency for our Investments, Data, and Experience technology division. Reporting to the Chief Technology Officer, the senior director will facilitate strategic planning and lead resiliency efforts for the LMI Technology, Enterprise Data and Analytics Technology (EDATA), and Intelligent Work Platforms.

The role balances strategic foresight, operational rigor, and risk-informed decision-making, with a strong emphasis on building and running resilient technology ecosystems that can withstand disruption, scale with growth, and enable innovation, while enabling modernization and innovation across the enterprise.

Responsibilities

Executive Partnership & Influence

• Support the CTO by orchestrating strategic planning, executive communications, and cross portfolio alignment, ensuring priorities are clearly articulated, decisions are well‑informed, and outcomes are tracked and delivered.
• Act as a trusted advisor to senior business and technology leaders, providing strategic insight on trade-offs, sequencing, and investment decisions.
• Facilitate executive-level discussions to align priorities, progress, outcomes, and risk posture.

Strategic Planning & Investment Governance

• Lead annual and long-range technology planning processes, including prioritization, demand management, funding, and strategic workforce planning.
• Establish and mature governance practices that promote transparency, disciplined execution, and measurable value realization across the technology portfolio.
• Ensure investment decisions balance modernization, operational stability, and long-term sustainability.
• Champion enterprise tooling and process alignment, enabling teams with clear standards and expectations while reinforcing accountability for consistent execution and measurable impact.

Technology Resiliency & Operational Readiness

• Set strategic direction for technology resiliency, including availability, recoverability, reliability, and continuity of critical technology services.
• Partner with infrastructure, architecture, security, and operations leaders to embed resiliency principles into platforms, applications, and services.
• Ensure technology strategies proactively address business continuity, disaster recovery, systemic risk, and operational resilience.
• Oversee incident and change management practices for the organization and ensure they are measured and continuously improved.

Enterprise Risk & Trust Enablement

• Integrate technology risk considerations into strategic planning and decision-making.
• Strengthen department’s ability to operate safely, securely, and reliably in support of regulatory expectations and customer trust.

Operating Model & Organizational Effectiveness

• Shape and evolve planning and execution operating models that improve clarity, accountability, and speed across the technology organization.
• Enable strong cross-functional collaboration across technology, finance, risk, and business partners.
• Establish and reinforce expectations for system hygiene across the application portfolio, holding product and application teams accountable for lifecycle management, technical debt reduction, risk remediation, and adherence to enterprise standards that support stability, security, and resiliency.

Insights, Measurement & Communication

• Leverage data, metrics, and scenario analysis to inform strategic choices and portfolio decisions.
• Clearly communicate strategy, progress, and outcomes to executive stakeholders in a concise, business-oriented manner.

• Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred
• Generally a minimum of 15 years related experience with 5 years in leadership role desirable

• Deep domain expertise with harnessing technology to modernize and shape investment and asset management capabilities
• Expertise in enterprise scale, modern data, data analytics, and data science platforms and technology strategy
• Demonstrated experience managing large complex programs and flagship initiatives, leveraging the execution blueprint ensuring best practices
• Demonstrated success governing complex portfolios and aligning investments to business outcomes
• Strong understanding of modern enterprise technology environments, including platforms, infrastructure, cloud, data, and integration ecosystems
• Experience embedding technology resiliency, continuity, and risk management into strategic and operational planning
• Enterprise-first mindset with strong strategic judgment
• Ability to influence senior leaders and diverse stakeholder groups
• Clear, confident communicator of complex topics
• Bias toward action, outcomes, and accountability
• Resilient leader who enables stability while driving change

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco