Solutions Engineer, Software

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. 

This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN.

Job Introduction:

The USRM Electronic Content Solutions is looking for a Solutions Engineer, Software to lead the technical vision for the Capture and Enrich portfolio.  The Capture teams are focused on building scalable enterprise solutions for processing high volumes of capture indexing and validation activities for content, and storage to content repositories using a mixture of vendors and internal applications. This team also provides the ability to extract, transcribe, recognize, redact, and analyze sentiment of the content received to enable automation and straight through processing.

The candidate will lead and oversee the design, engineering, and development of IT solutions, collaborating closely with product and engineering teams to guide implementation choices that align with enterprise architecture guidelines. They will produce technical specifications for new and existing products, services, and applications, and provide hands-on engineering oversight and practical solutions for large, strategic, and complex system and application initiatives at the domain and product level. Leveraging deep technical expertise, Solutions Engineers resolve critical issues, shape broad design decisions, and mentor peers. They are recognized as thought leaders who influence senior leadership and drive continuous improvement of engineering practices across the organization.

Responsibilities 

• Turn What into How: Work as a member of the leadership team alongside product leaders and system architects to translate business strategies into technology solutions.
• Execute a Vision: Lead the vision and execution to transform the Capture space and advance capabilities in the Enrich space, and to continuously refine the overall ingestion process.
• Lead & Mentor: Work across multiple teams in an agile environment to support and mentor developers in delivering their solutions and developing themselves.
• Be Hands-on: Roll up your sleeves as you dissect and prepare complex features or assist teams with challenging issues.
• Safeguard & Evangelize Best Practices: Consults on major architectural designs to ensure consistency, security, maintainability, and flexibility with respect to overall system, technical and product architectures within a domain or portfolio.
• Build a Great Culture: As part of a broader leadership team, foster a high performing culture based on trust, honesty, and transparency.

• Bachelor’s or Master’s degree in a technical or business discipline, or equivalent experience.
• Minimum 10+ years of Software engineering experience with a history of delivering enterprise level software solutions.
• Extensive knowledge of contemporary frameworks and emerging technologies.
• Experience developing or architecting cloud-hosted, responsive web applications using Python, JAVA, and .Net.
• Strong background in code review.
• A comprehensive understanding of agile environments.
• A strong background in business operations and strategies, including knowledge of global business, technology trends and the financial services industry.
• Solid negotiation, facilitation, consensus building and influencing capabilities.
• Ability to identify patterns and problems across teams and deliver effective solutions.
• Openness and adaptability to respond to fast-moving circumstances.
• A design thinking and test-driven development mindset.
• Excellent oral and written communication skills, and an aptitude for working in teams.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
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