Manager, Transformation Measurement

The Manager, Transformation Measurement ensures transformation programs and workstreams deliver their financial, operational, and strategic benefits. This role owns end-to-end benefits realization from definition and baselining through tracking, reporting, and recovery across the Global Risk Solutions (GRS) transformation programs and the core workstreams advancing our vision. You’ll work closely across segments and departments to validate business cases and cost to achieve, set benefit KPIs and milestones, monitor realized value, and trigger targeted course corrections when outcomes drift.

This is a high visibility role that serves as the enterprise’s single point of truth for value and is pivotal to achieving our goals.

Why This Role Matters

The Manager, Transformation Measurement ensures that transformation translates into real results financial, operational, and strategic across our most critical initiatives and core workstreams. If you are passionate about turning strategy into value, this is the seat where you can have enterprise level impact.

Key Responsibilities

1) Benefits Definition & Business Case Rigor

• Partner with sponsors, overall program leads, and Finance to pressure test business cases against agreed financial/operational baselines and run rate impacts.
• Validate cost to achieve, ROI/NPV, and attribution
• Translate value hypotheses into clear, auditable KPIs and milestones aligned to enterprise objectives.

2) Portfolio Wide Benefit Governance

• Own the benefits realization framework and standards used across initiatives and core workstreams; enforce consistency and transparency.
• Maintain the portfolio view of benefits with Finance and the Portfolio Governance Lead; ensure one authoritative version of truth.

3) Value Tracking, Reporting & Insight

• Build/maintain dashboards that track plan vs. actual at initiative and portfolio level, surface trends, risks, and interventions.
• Provide crisp, data backed insights to senior leaders; connect leading indicators to outcomes and decisions.

4) Recovery Planning & Course Correction

• Identify variance early; overall program leads and workstream leaders to design targeted recovery plans (scope, sequencing, operating model, or resource adjustments).
• Drive executive alignment on tradeoffs to protect or accelerate value.

5) Partnering with Core Workstreams

• Work side by side with core workstreams to map benefits to objectives, define KPI trees, lock baselines, and stage gate toward tangible outcomes.
• Align benefits to the enterprise must wins (e.g., defend margin, close speed to quote gaps, bend the cost curve, increase decision speed/accountability, build the operating backbone, and embed transformation into daily work) and ensure line of sight from activities to results.
• Ensure benefits realization is integrated with change, adoption, and operational performance so results are durable and show up in the P&L and scorecards.

6) Execution Excellence & Ways of Working

• Embed discipline around benefit milestones, and operational KPIs; codify and coach best practices across teams.
• Build capabilities across initiative teams to improve value measurement, accountability, and transparency.

• 8+ years in transformation, strategic finance, portfolio/benefits realization, enterprise PMO, or value management roles.
• Demonstrated success implementing benefits realization frameworks across complex, multiyear portfolios.
• Strong financial acumen (P&L fluency, run rate and ROI/NPV modeling, cost structures).
• Track record partnering with Finance, Technology, and senior business leaders to challenge assumptions and drive accountability.
• Proven ability to detect value risk early and lead cross functional recovery to protect outcomes.
• Familiarity with strategic portfolio management and enterprise change governance.
• Handson experience with benefits tracking & reporting platforms (e.g., PPM, BI/analytics suites; Shibumi or similar).

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in

every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive

benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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