Product Owner II

Overview

We are hiring a Product Owner II to join Liberty Mutual’s Global Legal and Compliance Legal Systems Solutions team. Our organization delivers a group-wide transformation, migrating all major risk, compliance, and control management processes onto a single, unified OpenPages platform as our strategic enterprise Governance, Risk, and Compliance (eGRC) solution. Serving multiple strategic business units, including Global Risk Solutions (GRS), US Retail Markets (USRM), Liberty Mutual Investments (LMI), and Global Compliance & Ethics (GC&E). The OpenPages program will drive alignment, automation, and operational efficiency in GRC activities, replacing legacy tools and enabling enterprise-wide, auditable reporting and improved compliance.

PLEASE READ: Typical starting salary is $125,301-$156,000 and is based on geographical location and experience. This position may have in-office requirements depending on candidate's location. 

Role Summary

As Product Owner II, you will own and prioritize the OpenPages product backlog, ensuring clarity, alignment, and visibility of requirements across strategic business units (SBUs). You will collaborate closely with engineering, architecture, QA, and business partners to deliver high-value eGRC features, modules, and integrations—facilitating on-time migration from legacy systems and driving strong platform adoption. You will actively contribute to program-wide planning and reporting, manage dependencies and risks, and ensure regulatory and operational needs are met. As the voice of the customer, you will gather and balance input from global and regional stakeholders, championing solutions that support Liberty Mutual’s compliance, risk management, and business objectives on a scalable, auditable, and user-centered OpenPages platform. As the ideal candidate, you bring a forward-thinking approach to delivery methodologies and can help us evolve and continuously improve how we deliver value across the organization.

Key Responsibilities:

• Backlog Ownership: Own and manage the squad product backlog; ensure user stories and acceptance criteria are clear, testable, and aligned to business value for all SBUs.
• Stakeholder Engagement: Gather, prioritize, and represent requirements from global and regional Legal, Compliance, Risk, IT, and Business stakeholders.
• Engineering Collaboration: Partner with engineering, architects, QA, and DevOps to translate business and regulatory requirements into OpenPages configurations, modules, and integrations; proactively remove execution roadblocks.
• Program & Portfolio Alignment: Work with Senior Product Owner and Technology Leaders and key stakeholders to align product roadmaps, manage dependencies, and coordinate release planning across enterprise GRC initiatives.
• Agile Delivery: Drive PI and sprint planning, participate in program-level ceremonies, and support metrics-driven delivery using Jira or similar tools.
• Regulatory & Compliance Coverage: Ensure OpenPages platform features and workflows address multi-jurisdictional regulatory, compliance, and audit requirements.
• Success Metrics & Adoption: Define and monitor adoption, business value, and compliance KPIs; use data to prioritize features and inform platform improvements.
• User-Centered Design: Support usability testing, process mapping, and product flow improvements for OpenPages users; drive training content and documentation requirements for SharePoint portal.
• Platform Health & Performance: Monitor and ensure the ongoing health, stability, and performance of the OpenPages platform. Proactively identify and address issues, coordinate with engineering and support teams to resolve incidents, and implement improvements that enhance reliability, scalability, and user experience.
• Change Management: Partner with the eGRC Program Lead and other key stakeholders to enable effective communication, training, and documentation for new releases and process changes.
• Communication: Regularly update senior leadership, SBU stakeholders, and engineering teams on product status, trade-offs, and timelines.

What Success Looks Like:

• Predictable, on-time delivery of OpenPages modules and capabilities (e.g., Operational Risk Management, Policy Management, Financial Controls Management, etc.).
• High adoption and satisfaction across all in-scope SBUs and departments.
• Seamless migration from legacy tools (e.g., Decision Focus) to OpenPages by agreed timelines.
• Improved enterprise-wide GRC reporting, audit readiness, and automation of risk/compliance processes.
• Managed delivery risks and well-mapped dependencies with minimal blockers.

• 4–7+ years in product ownership or similar roles (PO/BA/PM) within Agile environments, with direct accountability for product outcomes.
• Proven experience gathering and translating requirements for technology teams, preferably in GRC, Legal, Compliance, Risk, or Audit domains.
• Experience with enterprise GRC platforms (preferably OpenPages; alternatives such as Archer, Decision Focus, or similar also considered).
• Strong understanding of compliance frameworks (e.g., SOX, GDPR, other international regulations) and associated technology/operational requirements.
• Demonstrated capability in backlog management tools (Jira or equivalent), cross-team dependency management, and metrics-driven prioritization.
• Excellent stakeholder management and cross-functional communication skills, including experience working with global/regional teams.
• Bachelor’s degree in technical, business, or legal discipline (or equivalent work experience).

Preferred Qualifications:

• Certifications in SAFe, POPM, CSM/CSPO, CISM, CRISC, CISSP, PMP, or equivalent.
• Hands-on experience with OpenPages administration, configuration, or module implementation.
• Experience working in multi-entity, multi-jurisdiction Governance, Risk, and Compliance (GRC) program environments.
• Master’s degree or advanced technical/business certification.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in

every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive

benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco