Role Overview

This position plays a pivotal role in driving the development and deployment of the end-to-end Unified Insurance Platform (UIP) leveraging Guidewire PolicyCenter. It is a highly impactful and visible opportunity to inspire teams and shape the future of insurance technology within the organization.

Technical Oversight and Engineering Solutions

The role is responsible for providing technical direction and engineering solutions for the most complex and strategic system and application development initiatives. This involves implementing technological advancements that align with business objectives and long-term strategies, developing thorough and integrated system, technical, and product recommendations.

Design Reviews and Architecture Standards

The incumbent oversees design reviews and frameworks for multiple product teams and substantial portfolios. By collaborating closely with Solution Architects and Tech Enablement, this role drives the consistent adoption of architecture standards, fostering operational excellence, security, reliability, performance efficiency, and cost optimization throughout the organization.

Thought Leadership and Strategic Influence

Recognized across the discipline as a thought leader, this position influences senior leadership decisions and advances engineering practices within the company. The individual will lead the formulation and execution of a technical roadmap designed to accelerate delivery velocity and unlock new engineering capabilities across PolicyCenter and related products.

Key Responsibilities

• Develop clear, comprehensive, and integrated system, technical, and product recommendations to ensure consistency, security, maintainability, and flexibility within the UIP business domain and portfolio.
• Articulate and champion a bold technical vision and roadmap for UIP, balancing rapid experimentation with scalable, long-term architecture development.
• Consult and collaborate with technology leaders, product managers, business operations, and peer groups on both long- and short-term product features, providing portfolio-level oversight and influencing the engineering backlog for programs and teams.
• Lead architecture and design reviews; provide technical guidance to engineering teams, resolving complex technical challenges across Policy, Quoting, and Underwriting domains.
• Define and lead the adoption of engineering excellence guardrails, standards, and patterns across multiple product teams and large portfolios.
• Contribute to forecasting business and IT trends to set technical direction, serving as a trusted advisor for UIP platform strategy and capabilities.
• Promote the adoption of the well-architected framework to embed Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization into cultural norms; act as an expert on non-functional system characteristics.
• Develop and execute technical software development strategies across various domains, evolving the tech stack to leverage modern backend and frontend frameworks, storage, eventing, and messaging solutions; accountable for solution quality, usability, and performance.
• Recommend improvements for process efficiency and effectiveness; consistently share best practices and drive process enhancements within and across teams.
• Partner with Architecture, Tech Enablement, and the Guidewire platform team to implement monitoring, alerting, and automation for platform reliability, scalability, and cost-efficiency, contributing to a highly available and performant platform.
• Participate in incident management events, provide consultative recommendations for resolutions, lead post-incident reviews, and drive remediation and resilience improvements.
• Maintain collaborative and strategic partnerships among customers, vendors, business partners, and technology teams; work closely with vendor teams supporting Guidewire PolicyCenter to ensure adherence to engineering, coding, and platform standards; solve complex engineering challenges across implementation domains.
• Break down complex problems into practical, operational solutions; manage multiple projects simultaneously while maximizing impact.
• Mentor staff to develop technical engineering capabilities; serve as a role model within the tech community and lead through hands-on technical contributions.
• Share expertise to ensure continuous improvement and learning within teams to meet current and future engineering needs; demonstrate external industry recognition through publications, speaking engagements, or other indicators; continue learning and inject advanced technical knowledge into the community.
• Influence and educate leadership at all levels on technology strategy, tradeoffs, risks, and investment decisions to advance UIP outcomes.

About Frontier

• Frontier is a strategic, multi-year business and technology transformation initiative focused on modernizing and simplifying core insurance platforms and processes. At its core is the Unified Insurance Platform, built on Guidewire PolicyCenter. Frontier enables faster product delivery, enhanced underwriting accuracy, seamless customer and agent experiences, and scalable operations. The initiative unites product, engineering, operations, and architecture teams to deliver a modern, stable, resilient, and performant platform poised to drive the organization’s growth for the future.

• Advanced knowledge of agile development methodologies as typically acquired through a Bachelor`s or Master`s degree in technical or business discipline or equivalent experience
• Advanced knowledge of Guidewire PolicyCenter
• 12-15+ years of related experience
• Extensive experience in software engineering languages and tools
• In-depth knowledge of diverse and emerging technologies and new architectural concepts and principles
• In-depth understanding of layered solutions and designs; in-depth understanding of shared software concepts and product features, as well as security minded
• Proficiency in product and system components of technical architecture
• In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technology trends and the financial services industry
• Strong influencing and consensus building skills, and the adaptability to respond to change quickly
• Strong communications skills, both written and verbal
• Ability to effectively collaborate with all levels of the organization with diverse backgrounds
• Proven experience with agile practices and expectations
• Strong desire to drive change, and ability to adapt to change quickly
• Strong consulting skills (relevant/technical); recognized as a thought leader within the company
• Ability to balance the long-term "big picture" and short-term implications of decisions