Technical Consultant

Advance your career with Liberty Mutual Insurance - A Fortune 100 Company

We are searching for a Technical Consultant to join our UPS Dedicated Team. In this role you will work closely with UPS Risk Management and Health & Safety teams to identify, quantify, and reduce/eliminate risk. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience. Due to the dedicated aspect of the account, it requires most of each workday at various customer locations.

Please Note: This position is eligible to be hired at different levels depending on experience. The territory associated with the role may change annually to align with the client's risk profile.

Responsibilities:

• Account Service: Work with UPS Management and employees to provide comprehensive, highly sophisticated consulting services to assist in meeting customer key performance indicators.  Including a deep understanding of customer operations and industry exposures in order to develop strategies to mitigate risk.  
• Leadership: Having the ability to collaborate, innovate, influence and inspire those around them to meet a common goal.  This includes mentoring and coaching, owning personal and career growth aspirations, and becoming a leader in their field. 
• Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product and service delivery in a collaborative way that provides consistent innovation.  
• Relationship Building:  Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer in order to impact business objectives.  

Key Capabilities and Characteristics:

• Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change. 
• Able to adapt to changing and competing priorities demonstrating resilience and flexibility.
• Demonstrates personal energy, stamina and discretionary effort.
• Works with a sense of urgency and handles setbacks/feedback with a growth mindset.
• Strong collaboration skills and commitment to continuous improvement.
• Ability to develop and maintain relationships with customers, peers, and industry contacts.
• Capacity to become a trusted advisor and partner with the customer.
• Effective interpersonal, oral and written communication skills. 

• Bachelor’s degree with coursework in math, engineering or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/heath field.
• Ability to conduct advance level research, evaluation and analysis functions. 
• Proven ability to consult with, form relationships and influence all levels of an organization.
• Required: Effective interpersonal, oral and written communication skills to develop and maintain relationships with customers, peers, and industry contacts. The ability to influence change within all levels of an organization, especially business executives. A strong team orientation and commitment to continuous improvement.
• Required: Functional knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint, SharePoint, etc.)
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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