Join USRM Experience and help shape the future of Liberty Mutual’s Personal Lines business. As Director, Product Owner, you’ll lead a $30M portfolio driving innovation in policy management—modernizing core systems, accelerating speed to market, and enabling growth across our portfolio. Lead change that impacts millions of customers.
Our US Retail Markets business unit is searching for a high performing and highly motivated Director Product Owner (DPO) to lead our Personal Lines Policy software products. This role will lead product strategy for Policy Lifecycle Management, Policy Data Management, and Policy Provisioning for our Personal Lines (Auto, Property, and Specialty). In this role you will manage a $30M portfolio that advances growth and profitability initiatives while enabling critical investments for Service, Claims, and Billing.
In addition, the role is central to our multiyear transformational journey to simplify and modernize our Product offering and our Technology. As a leader on this journey, you will help reshape the foundation for Personal Lines at scale—modernizing core policy systems to reduce complexity and TCO, improving speed to market for products and filings, and delivering more accurate, timely data to business partners and customers. Your work will directly enable profitable growth, operational resilience, and cross platform initiatives across the enterprise.
You will own and evolve product strategy and roadmaps, lead cross functional Agile delivery with internal teams and third-party vendors, and collaborate across the organization to enable initiatives and advance core policy capabilities.
Given the nature of the transformation, we will require top notch talent that has the skills, experience, seniority and strength to push through this complex journey.
The Leader in this role will:
Lead: Be a leader, coach, and mentor to a team of Product Owners, and Agile teams. Lead and coach cross functional Agile teams to deliver features, releases, and platform capabilities
Strategize: Develop Roadmap, Strategy, and Vision for the suite of software products based on a deep understanding of the markets, users, and industry trends related to Policy Lifecycle, Policy Data, and Provisioning across Liberty Mutual and Safeco.
Evaluate: Conduct in-depth performance analyses of our Policy software products, formulate plans for improvement, and execute on them
Prioritize: Establish objectives and key results (OKRs) in alignment with the roadmap and overall business strategy
Analyze, Decide and Execute: Harness data-driven insights to build business cases and/or inform roadmap actions and strategy. Execute and deliver target key results
Collaborate: Collaborate closely with Product leaders as well as peer portfolio teams to align priorities, remove roadblocks and secure resources to deliver end-to-end solutions
Present: Present frequently to peers and sr. leaders building alignment on your vision and strategy with a complex set of stakeholders
Ideal candidates will have:
Bachelors’ degree in relevant field and a minimum of 10 years’ experience in product, product delivery, or technology within financial services, customer or technology organizations
Proven experience in product-centric and agile practices. Sufficient technical proficiency to drive product design and have an informed, independent voice
Passionate and self-motivated with a desire to learn new tools and technologies
Strong strategic and problem solver mindset with ability to break down complex problems into testable components
Comfortable with making decisions with some level of uncertainty (incl. prioritization), proven ability to pivot and adjust quickly as new information is presented, and comfortable working in a fast paced and high-pressure environment.
Leverage analytics to make data driven decisions that maximizes short/long term value
Strong influencing skills, working with peers and leaders in a complex cross-functional environment
Strong communication and collaboration skills
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
Software Powered by iCIMS
www.icims.com