Technical Program Manager - PL Product Tech

Job Locations US-TX-Plano | US-OH-Columbus | US-MA-Boston | US-NH-Portsmouth | US-IN-Indianapolis
ID
2025-72338
Position Type
Full-Time
Minimum Salary
USD $134,000.00/Yr.
Maximum Salary
USD $254,000.00/Yr.
Typical Starting Salary
160,500 - 226,000
Flexible Time Off Annual Accrual - days
20

Description

US Retail Markets (USRM) Tech, Personal Lines Product Tech is hiring a Technical Program Manager to provide full-scale program management, technical expertise, and ongoing consulting for modernization and migration programs inside PL Product Tech. The role will be responsible for effective program management & delivery across the entire Technology ecosystem ensuring a cohesive strategy and program plan are defined to successfully deliver the business and technical requirements with high quality across the value chain. This role is critical to ensuring the successful modernization/migration of our Product Tech ecosystems, aligning with our strategic goals, and delivering significant value to the organization.

 

About the role:

 

  • Partners with cross-functional group of Business Owners Product Owners, and engineering Directors to define the program
  • Works to influence the sequencing of the large programs based on most efficient value delivery and technical implementation.
  • Act as Lead Technical Program Manager for managing program delivery.
  • Drives execution of an outcome from inception through successful delivery through the full stack of the services/domains that spans multiple teams and integrations across the enterprise.
  • Management and execution against project plans and delivery commitments; Manage the day-to-day activities of the program within an Agile/Scrum environment.
  • Organizes and accelerates a group of related technology projects or activities across multiple teams, aligning dependent organizations. Identify and remove blockers and always find the path forward in challenging situations.
  • Creates mechanisms to effectively report out and control execution. Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes. Utilizes cross-organizational mechanisms to describe and drive continuous improvements.
  • Works with ambiguity and with limited guidance. Able to get the inertia out and the project in motion or able to get the entropy out and the project into a calm and predictable delivery pattern
  • Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations. Report progress to teams and senior leadership on a regular cadence
  • Looked to as first point of contact for your team or area and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time
  • Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with.
  • Keeps abreast of evolving technology landscape. Can ask the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.)
  • Transform raw thoughts into clear and concise communications/instructions to the teams and leadership.
  • Work across teams to optimize processes and regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives.

Qualifications

  • Bachelor’s or master’s degree in technical or business discipline.
  • Minimum 10+ years of client facing Program / Project Management or implementation consulting experience including delivering software solutions in an agile environment.
  • In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities.
  • In-depth knowledge of business operations, objectives, and strategies. In-depth knowledge of agile methodology, and ability to mobilize multiple agile delivery teams across multiple domains towards a single mission.
  • Ability to promote a team environment consisting of several teams.
  • Expert knowledge of technology and industry trends. Able to lead technical decisions and problem solving using technical expertise.
  • Highly developed negotiation, facilitation and consensus building skills demonstrated through effective interactions with cross-functional stakeholders.
  • Primarily leads and executes regular executive communications with cross functional group of Business Owners, Product Leaders, and Engineering Directors to define program objectives, track progress, and manage dependencies effectively.
  • Highly developed interpersonal skills to drive and influence major transformational program outcomes.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

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