Solutions Engineer – Liberty Mutual Global Risk Solutions, Claims Tech

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This position follows a hybrid work model (2 days onsite) and is open to candidates located in Portsmouth, NH; Boston, MA; Plano, TX; Indianapolis, IN; and Columbus, OH. 

Solutions Engineer – Liberty Mutual Global Risk Solutions, Claims Tech
Evergreen Workers’ Compensation Transformation Program (Flagship Initiative)

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech start-up within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

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Evergreen Vision

We will be trusted advisors in Workers Compensation by deploying our deep expertise to manage claims accurately and efficiently, producing the best outcomes for our customers and injured workers, while also providing best in class insights to improve risk management decision making.​

Modern & Scalable Platform for WC

Replacement of existing claims core platform, with a new cloud platform for claims ops. that enables holistic claims handling along with modern capabilities that are market relevant, scalable, and future ready

Business Transformation

Reimagining of key business processes and functions to drive efficient processing and adherence to the best-in-class ways of handing claims

Technology Modernization Acceleration

Retirement of existing claims platform and modernization of the surrounding ecosystem with flexible, composable architecture with modular integrations

Extensible Solution Ecosystem

Improve overall technology landscape by building & enhancing shared scalable component solutions that can be leveraged beyond Evergreen
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The Opportunity

Join Evergreen — Liberty Mutual’s multi-year, business-led and technology-enabled transformation of our Workers’ Compensation line. Reporting to the Senior Director of Technology (Tech lead for Evergreen Program), you will focus on a delivery track’s architectural and solution design: translating strategy into detailed designs and implementation prototypes, defining integration patterns, and partnering with architects and engineers to deliver secure, scalable, and resilient systems.

As a trusted advisor on the program’s technical leadership team, you’ll champion architectural and engineering excellence, drive cross-domain decisions, and influence roadmaps and delivery approaches. If you’re passionate about building future-ready platforms and thrive in a collaborative environment where your judgment shapes critical outcomes, this is the role for you.

Bring your vision and technical craft to help us modernize insurance technology — design solutions that scale, protect customers, and chart the course for the future.

Responsibilities:

• Partner daily with Product Owners, Solution Architects, Scrum Masters, and the RTE to lead detailed architectural design and example implementations for a set of product domains in Evergreen. Prepare the execution team with shovel-ready work while ensure scalable, secure, and well-architected solutions, as well as the alignment with North Star Architecture; solve cross-track technical dependencies, remove impediments, and hit program milestones.
• Mentor software engineers and guide detailed implementation decisions to ensure adherence to the Evergreen technical standards.
• Raise the bar for engineering excellence, build an open, continuous learning, and continuous improvement engineering culture
• Being an advocate and a pioneer to operationalize AI in a large-scale program
• Establish and maintain program-wide architecture and engineering standards, methodologies, and best practices to ensure consistency and quality.
• Act as a thought leader within the engineering discipline, influencing cross-program technical decisions and promoting architectural excellence across the organization.
• Coordinate with architects and external teams to identify, communicate, and mitigate technical dependencies and risks.
• Support business-technology roadmaps by effectively communicating technical risks and considerations to diverse stakeholders.

• Advanced knowledge of software engineering and architectural principles, with a bachelor’s degree and 7+ years of related experience.
• Strong hands-on design and development experience with Evergreen tech stack and emerging technologies, with preference for experience across legacy, current, and new technologies.
• Evergreen tech stack: Java · Spring Boot · Typescript · AWS (EKS, Lambda, S3, RDS, API Gateway) · Apigee · Docker · Guidewire Cloud Platform (SaaS version) · Event Streaming · CI/CD (GitHub Actions, Jenkins, TeamCity) · Datadog/Splunk for observability
• Proven success designing and delivering large-scale, cloud-native, API-first systems on AWS, leveraging modern DevSecOps, IaC, CI/CD, containerization and orchestration (Docker/Kubernetes/EKS), and end-to-end observability and security practices.
• Demonstrated ability to translate business strategy into actionable technical roadmaps, and articulate ROI for engineering investments.
• Experience with data migration strategies and a strong understanding of layered solution designs and security concepts.
• Comprehensive knowledge of technical architecture components and emerging architectural concepts and principles.
• In-depth understanding of business operations, objectives, global technology trends, and the financial services industry.
• Strong communication, negotiation, facilitation, and consensus-building skills with the ability to influence stakeholders at all organizational levels.
• An ability to collaborate effectively across diverse teams and present complex ideas clearly both verbally and in writing.

Candidates with the following will be given preference:

• Experience in the insurance domain, Workers Compensation, or claims
• Design of end-to-end solutions as an architect; proven Tech Lead for agile teams and the ability to work through others
• Hands-on PredictiveAI/GenAI/AgenticAI production implementations
• Ability to communicate complex Architecture and Engineering concepts to non-technical stakeholders and influence decision-makers with a calm, measured style.
• Background or involvement in modernization initiatives and a strong knowledge of Enterprise Well-Architected Frameworks from cloud providers like AWS, Azure, GCP, or proprietary in-house frameworks, familiarity with Guidewire cloud platform
• Proficiency with domain-driven and API-first architectures

Who You Are

• A life-long learner who stays on top of technology trends and encourages experimentation.
• A pragmatic, inclusive leader who builds psychological safety, values diverse perspectives, and empowers teams to take smart risks.
• A go-getter who owns outcomes, raises the bar for reliability, security, scalability, and cost efficiency—and inspires others to do the same.
• A collaborator who drives consensus across business, operations, and technology stakeholders.

Why Liberty Mutual?

• Fortune 100 company consistently recognized for technology innovation and workplace culture.
• Competitive compensation, annual bonus, 401(k) with match, and generous PTO.
• Comprehensive health, wellness, and family benefits.
• Flexible remote / hybrid work options and broad career mobility across a global organization investing heavily in modern engineering.

Ready to help us redefine Workers’ Compensation technology at scale?

Apply today and let’s build Evergreen together.

Liberty Mutual Insurance is an equal opportunity employer. We value diversity in our workforce and foster an inclusive culture for all employees.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits  
  
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.  
  
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