Transformation Lead - Strategy & Alignment

We are embarking on a multi-year transformation to simplify and modernize our business and technology. This transformation will be complex, challenging, and exciting, requiring all functions in the U.S Retail Market (USRM) to come together. Given the nature of the transformation, we require top notch talent with the skills, experience, and resilience to drive this work forward.   

Transformation Team:  

The Transformation team is accountable for driving work to achieve our north-star vision of both business and tech simplification.  

The team is accountable for:  

• Driving Transformational Change: responsible for the success and momentum of a body of work within the larger transformation program

• Defining Program Vision: Articulating outcomes, scope, timelines and milestones in a manner that allows prioritization across competing forces    

• Driving Decision-making: Identifying key decisions and intentionally partnering with and influencing leaders at all levels to make clear decisions at the right pace 

• Ability to navigate breadth and depth: Identify when is appropriate to go into details (i.e.: tasks deviating from plan) while staying grounded on the big picture implications for the program

• Creating Clarity: Developing program management and communication tools that foster shared understanding, maintain momentum, and ensure transparency

The role:  Transformation Lead, Strategy & Alignment 

We are looking for a high-performing individual contributor to join the Transformation team as a Transformation Lead aligned to the USRM overall strategies.  

The core accountabilities of the role will include:  

• Driving the Success by intentionally partnering with Business, Solutions, and Technology teams to drive transformative change 

• Driving Clarity by seamlessly connecting and influencing at various levels of workstreams and governance to track delivery, ensure accountability and challenge the status quo 

• Using judgment to move forward by continually evaluating progress vs. outcomes, flagging issues or risks, and recommending or implementing necessary adjustments or escalating as appropriate  

• Direct responsibility for select workstreams that require cross-functional orchestration or lack a singular business leader such as Sequencing (across line of business, channel, new vs. renewal business) Holistic Experience Mapping, Setting and Tracking OKRs, Organizational Change Management, and others TBD as the program evolves 

This is a salary range posting, depending on candidate demonstrated experiences and skillsets. 

• Agency – Demonstrated ability to take ownership and lead complex strategic initiatives, demonstrating self-confidence and resilience navigating challenges and driving results. 

• Autonomous and Agile Work Style: Experience working independently in dynamic, fast-paced environments, adapting swiftly to changing circumstances. 

• Comfort with Ambiguity: Strong decision-making skills in uncertain environments; ability to synthesize incomplete information into actionable insights. 

• Influential Skills - Expertise engaging with stakeholders at all organizational levels, effectively communicating ideas and driving influence without authority. 

• Analytical Skills - Capacity to analyze complex business questions, create structured frameworks for addressing them, and drive cross-functional teams towards alignment on recommendations. 

• Execution Experience – Demonstrated success executing large-scale business and/or technology initiatives with measurable outcomes, ideally across the insurance value chain

• Challenger mindset – Demonstrated comfort asking questions, challenging assumptions, and offering alternative perspectives to push teams towards the optimal answer for the organization

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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