Dir, I (STP), ADV Analytics

The Efficient Growth team within US Retail Markets (USRM) Data Science analyzes the economics and lifetime value of lead sources, distribution channels and products to guide optimal business decisions. In this role, you lead major economic analyses across lead sources and channels for USRM. Past work includes Direct unit economics (e.g. unit economics needed to generate a target lifetime return on a new business policy written today), scale and economic path to 2030 for Direct, and assessing the returns of USRM lead sources (e.g. acquisition media; partnerships).

This role requires strong analytical skills to develop complex lifetime value and acquisition economic models, collaborate across various groups within USRM on assumptions and recommendations, and the ability to regularly present and gain buy-in at the executive level. With the org’s intense focus on profitable growth, this role presents the unique opportunity to be at the intersection of Distribution and Marketing, Product and Finance to influence major growth decisions and support key org priorities.

Responsibilities:

• Lead major economic analyses across distribution channels and lead sources; synthesize findings and present clear recommendation to executives to drive profitable growth for USRM
• Assess the return of marketing spend overall and by lead source, recommending optimal spend levels and allocation
• Build and maintain customer lifetime value and acquisition models to understand the true causal and economic impact of decisions
• Translate lifetime value insights into concrete business insights and decisions such as consumer segment level-returns, major partnership economics or the returns of different PIF growth levers.
• Serve as the Efficient Growth economics lead, providing consultative insurance economic and lifetime value expertise across USRM to different teams
• Develop clear, executive-ready presentations; lead stakeholder alignment and identify recommended actions
• Build close relationships with stakeholders across USRM, most notably with I&S Distribution & Marketing teams including Media, Direct, Partnerships and IA and with Finance.

• 7+ years of progressively more responsibility in analytics, finance or strategy. Experience with lifetime value methodology, insurance acquisition economics, and distribution and marketing ideal.
• Advanced analytical and problem-solving skills. Ability to dissect complex analytical questions, get at the root cause of an issue, carry out independent analyses, and propose solutions.
• Proven experience presenting complex analyses at the executive level (SVP level+) and influencing strategic outcomes
• Demonstrated ability to lead large projects, synthesize inputs from multiple groups and drive decisions
• Intellectual curiosity and motivation to work towards becoming a thought leader in areas of responsibility
• Strong written and verbal communication skills, as well as proven ability to effectively present technical concepts to non-technical stakeholders.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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