Director, Engineering

Who are we looking for?

Interested in helping USRM Small Commercial achieve profitable growth?  Does the challenge of delivering a best-in-class Underwriting experience and supporting capabilities pique your interest?  Love the idea of leveraging data and Artificial Intelligence to transform Underwriting as we know it?   If so, this may be the opportunity you’ve been looking for!  USRM Small Commercial Product Technology is looking to hire an Engineering Director to help lead our Small Commercial UW ecosystem into the future.  The teams you will lead all deliver critical functionality and insights to our Small Commercial Underwriters with the goal of improving efficiency, effectiveness and quality of decision making…all of which directly contribute to improving profitability.

We’re looking for a leader who is bold, resilient and excited to learn.  We’re seeking someone who can help build upon our fun and hard-working team culture.  The successful candidate will have excellent engineering and collaboration skills, agile delivery experience has a track record of delivering value through an exceptional User Experience. 

In this job you will…

• …be a leader, mentor, and coach for People Leaders, technical leaders and 6 US / 2 LIT agile squads
• …partner closely with your Director Product Owner, business stakeholders, User Experience and Architecture to ensure your teams deliver maximum value for Small Commercial Underwriting
• …play the role of a strategic partner. You'll take the big picture view, whether you’re influencing business and technical strategies or maintaining critical relationships with stakeholders and business partners  
• …serve as a motivated mentor, seeking opportunities to help your leadership team and organization grow and unleash their full potential. 
• …be a forward thinker.  Leading by example, you’ll promote a culture of continuous improvement and innovation by finding solutions that increase efficiency, accelerate the adoption of new technologies and enhance profitability 

Core responsibilities

• Develops and implements business and/or IT vision, critical success factors and operating plans; develops and communicates department/enterprise vision, strategies, critical success factors and plans. Anticipates and manages technology evolution and relates it to business solutions.  Sets direction based on alignment to business and overall technology standards.
• Hires and manage lower-level managers and may hire and manage individual contributors;  coaches and counsels team members, especially managers regarding management techniques.  Establishes and manages staffing strategy and plan (~44 US FTEs, skills needed, depth of experience, internal and external staffing mix) consistent with the needs of the department.  Ensures options related to hiring, firing and promotions are executed.
• Defines team member performance targets and development plans and ensures alignment with project and department objectives.
• Appraises and evaluates department and direct report performance and makes compensation recommendations; oversees the appraisal process.
• Initiates and fosters business partnerships with current and potential clients, vendors, IT executives, and senior business executives; develops relationships that promote trust and increase efficiency and effectiveness; balances client needs with business priorities assuring alignment with the business strategies and plans.
• Establishes financial plan for department and manages to plan; ensures project financial plans are met by managers in department.  Jointly establishes financial targets with business partners.
• Oversee the development, implementation and execution of multiple technology investments ensuring measures of success and KPI’s are established; oversees operating plan and resource allocation for the department, including prioritization and staff deployment; acts based on changed priorities.
• Formulates and executes process and organizational improvement direction and programs which enhance overall effectiveness; proactively seeks ways to improve human resource and other management processes.  Understands business process, issues/problems and applies appropriate IT standards and solutions.
• Develops and maintains a network of industry contacts; performs or directs research on industry trends, competitors, business and IT products; examines trends and makes strategic and tactical recommendations.
• Ensures system, technical and product architectures are aligned with business objectives.

Qualifications

• Bachelor’s or master’s degree in technical or business discipline or related experience
• Generally, more than 10 years related experience with 5 years in a leadership role.
• Strong technical aptitude with a working understanding of AI and machine learning.
• In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities.
• In-depth knowledge of business operations, goals and strategies.
• In-depth knowledge of project planning methodologies and tools and IT standards and guidelines. Advanced knowledge of management concepts, practices and techniques.
• Ability to promote a team environment consisting of several teams.
• Highly developed negotiation, facilitation and consensus building skills.
• Highly developed oral and written communication skills; strong presentation skills.
• Proven relationship management skills and experience

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco