Technical Director, Risk Control- Commercial Auto

Job Locations US-CA-Los Angeles | US-IL-Chicago | US-TX-Dallas
ID
2025-71236
Position Type
Full-Time
Minimum Salary
USD $104,000.00/Yr.
Maximum Salary
USD $187,000.00/Yr.
Typical Starting Salary
$123,000 - $167,300
Flexible Time Off Annual Accrual - days
20

Description

As a Technical Director for the Commercial Auto line of business, the successful candidate will be a positive influence and leader/mentor for aligned risk control consultants while completing complex and high premium auto line of business surveys. The Commercial Auto Technical Director will closely align with the assigned underwriting team to provide consultative service while supporting project completion.  

The role is responsible for training/mentoring less experienced consultants to improve their commercial auto expertise. The Commercial Auto Technical Director will develop (in conjunction with others) the strategy to identify, address, and improve the discipline’s commercial auto skills. The successful candidate will understand the role of emotional intelligence in the coaching process and take ownership of aligned learners. 

Survey work will include prospective, new business, renewal, and service type visits.  The surveys will consist of preparation, account contact, hazard and control evaluation that could include all lines of business, with commercial auto exposure being the leading evaluation. It is preferable but not required that the candidate understands other lines of business such as; liability, property, and workers’ compensation. The onsite and virtual evaluations include report writing, recommendation follow up, and underwriting support. The survey and service work will support Liberty Mutual Risk Control initiatives and demonstrate the value of doing business with Liberty Mutual. The successful candidate will also take a lead role in delivering and instructing Liberty Mutual driver coaching and fleet management resources, which includes coaching less experienced consultants on the materials and presentation skills.

A key component of the role will be the close collaboration with the Commercial Auto Product and Technical Director.  Project work will include development of training curriculum, resources, partnering with internal and external business partners.

 

What You'll Do in the Commercial Auto Technical Director Role:

  • Enhances Liberty Mutual’s leadership position in the risk control space by developing key relationships.
  • Educate and Empower: Provide coaching, training, and resources to risk control consultants and clients to promote best practices in safety and risk management.
  • Collaborate: Work closely with cross-functional teams, in Risk Control, Underwriting, and Claim, including direct customer service, to ensure comprehensive risk assessment and management strategies.
  • Survey and Service High Premium and Complex Accounts: Complete prospective and new business surveys and provide targeted service to our largest and most sophisticated clients using our commercial auto specific tools to improve performance and guide underwriting to profitable business.
  • Analyze and Optimize: Utilize data analytics and industry insights to identify trends, develop actionable strategies, and drive continuous improvement in risk control practices.
  • Influence the Future: Monitor trends in commercial auto and mobility to shape the direction of our risk control initiatives, influencing policy and procedural changes that enhance our market position.

 

What We’re Looking For:

  • A proactive mindset with a passion for problem-solving and innovation.
  • Proven experience in risk control within the commercial auto insurance industry.
  • Exceptional coaching and communication abilities to inspire and guide teams and clients alike.
  • A coach who can monitor and evaluate the technical quality of loss prevention services provided by less experienced consultants.
  • Strong technical commercial auto knowledge and analytical skills to interpret data and inform decision-making.
  • A can-do attitude to support risk control and underwriting while balancing multiple priorities
  • Participates in actively acquiring and retaining profitable business.
  • Ability lead & collaborate on projects.

Qualifications

  • Bachelor’s degree with coursework in math, engineering or related areas (or equivalent) and at least 10 years of directly related consulting experience in loss prevention or progressive safety/heath field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
  • Fully effective interpersonal, writing and other communication skills, required to develop and maintain relationships with customers, peers, and industry contacts.
  • Excellent coaching and mentoring skills.
  • Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
  • Position requires regular travel.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

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