Associate Account Analyst

Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual has an exciting opening for an Associate Account Analyst! 

At Liberty Mutual, you’ll thrive in a hybrid setting that fosters in-person collaboration, innovation, and growth. This approach optimizes both remote and in-person interactions—enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

This is an entry level position within the Account Analyst job family, with a goal of acquiring a basic understanding of risk evaluation on new and renewal business. Proficiency in Microsoft Excel and the broader Microsoft Office Suite is required.

Responsibilities: 

• Gathers, organizes and enters information into pricing models; and performs the initial analysis of exposure, loss and coverage for the underwriter.
• Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation.
• Coordinates service requests in a timely manner.
• Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models; flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating).
• Gathers, analyzes and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/ disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal.
• Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs.
• Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation.
• Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary.
• Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements.

Please note that this is a remote position with location-based expectations. If you are located within 50 miles of any of our offices, you will be required to report on-site two days per week. While this applies to all GRS locations, the main department hubs are in Plano, TX; Weatogue, CT; and Atlanta, GA. 

• Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately.
• Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience.
• Associates or bachelor’s degree preferred