US Retail Markets (USRM) Claims Technology is searching for a passionate agile leader. This Scrum Master II position will be aligned to the Claim Intake and Claim Policy & Loss portfolios. This individual will collaborate with a cross functional portfolio leadership team to identify and manage risks and dependencies, as well as address blockers and impediments. They will drive Jira standardization to ensure high-quality data, which supports automated allocation calculations for Shibumi.
They will utilize data and metrics to optimize delivery. They will work closely with Engineering Managers, Product Owners and other SM`s to support cross-portfolio and cross-domain delivery planning, backlog and team health, and cross-team communication. They will foster team decision-making, transparency and independence, encouraging cross-training and team support.
Responsibilities
Uses a pragmatic approach to guide the team by seeking to understand what they want to achieve and helping them become more effective in an Agile context. Comfortable experimenting with a variety of approaches based on need & fit. Promotes the use of/experimentation with quality/engineering practices (BDD, TDD, Pairing, CI/CD, etc.). Effective facilitation skills at the portfolio level; Remains neutral, applies conflict management & establishes trust. Is comfortable having difficult conversations and actively coaches others on improving facilitation skills. Possesses advanced understanding of Lean-Agile metrics (health, value, flow and quality) to help teams continually improve. Assesses the Agile/Scrum maturity of the portfolio. Deep understanding of the mechanics of the Agile framework or method and the ability to teach the specific roles, work products, and activities to team members and stakeholders. Increases team knowledge of Agile/Lean topics helping them understand why practices work not just how. Observes & provides consistent, impactful feedback for team Agile development. Understands the impact and supports the vision for change within their organization. Develops a network of change agents to promote change and manage resistance to change. Actively seeks coaching & mentoring from more experienced SMs & coaches on Lean-Agile techniques and mindset and guides them on their personal change and growth journey. Stays current with Agility industry trends & explores other perspectives by reading & contributing to blogs, consuming external media, & actively participating in internal/external Scrum/Agile events. Acts as a catalyst to the SM community & in the organization by sharing ideas.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
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