Product Owner III

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH.

Job introduction:

The Digital Workforce Enablement group within the Digital Global Services (GDS) organization delivers essential capabilities that drive the operations of Liberty Mutual's workforce. Our team of skilled engineers serves over 75,000 end users daily, providing vital computing and collaboration technologies that facilitate the completion of their daily tasks. 

We are seeking to hire a dynamic Product Owner III candidate to join our Collaboration platform of products. This candidate will be responsible for the Data Insights and Internal Risk and Data Defense portfolio of products. Additionally, the candidate will work closely with stakeholders (business and technology), to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. Understands customers` problems in detail and ensures that the squad/team is working on the most valuable work. The Product Owner is the team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value to the customer through the lens of the product. Collaborates with squads/teams, technologies, and architects in their portfolio to develop a deep understanding of the technologies and systems they support.

About the job:

• Accountable for collaboratively creating product vision and alignment with strategic priorities with stakeholders. Contributes to the development of portfolio vision. Communicates the vision as a product strategy to their squad/team and other squads/teams outside their portfolio & functional area as well as executive leadership.
• With the squad, accountable for developing and achieving product level KPIs. Manages product(s) with high degree of strategy, scope, and complexity.
• Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories.
• Sets priorities and actively participates in squad/team quarterly planning. Contributes to priorities for and actively participates in portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.
• Participates in squad/team demos, retrospectives, and all other ceremonies.
• Works daily with the agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
• Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.
• Monitors and maintains the product health. Designs additional monitoring to support enhanced understanding of product health. Proactively monitors impact of their product on others in the ecosystem.
• Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
• Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio. Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio. 

• Bachelors` degree in relevant fields (business, computer science, humanities etc.).
• Minimum 7+ years’ experience in business, technology, or consulting with minimum 3 to 4 + years’ experience as a Product Owner with focus on….
• High level of proven business expertise needed to set clear priorities for product and understand business value impacts.
• Develops strong stakeholder relationships and influencing across multiple organizational boundaries.
• Demonstrated experience leading varied audiences through the development of complex ideas, issues, and designs.
• Ability to lead varied audiences through census building.
• Proven experience with Agile practices and expectations.
• Comfortable with making decisions with some level of uncertainty.
• Strong communication skills, both written and verbal
• Knowledge of insurance industry preferred.
• Knowledge of relevant products and portfolio strongly preferred.
• Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco