Account Analyst

Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual has an exciting opening for an Account Analyst!

Renewal Center Account Analyst provides end–to–end renewal underwriting support for North America Specialty and will manage a diverse portfolio of small renewal accounts within Financial Lines, Healthcare and/or Environmental Profit Centers.

Responsibilities:

• Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models flagging referral triggers, and initiating/managing requests to internal service providers.
• Gathers, analyzes and ensure the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer / disclosure / election forms) used by the underwriting teams to complete the coverage review, hazard analysis, pricing strategy and proposal.
• Provides customer service to brokers and agents to facilitate the processing of business, answers questions, resolves problems on topics such as policy transactions, billing and service needs.
• Executes post-sale account management workflow, including initiation of billing, policy issuance, endorsements, acquisition of account agreements and file documentation in a timely manner.
• Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary.

• Intermediate knowledge of commercial property/casualty pricing models, coverages, endorsements, forms, cancellation/conditional renewal requirements, terms, processes and internal service departments.
• Basic knowledge of commercial lines products and contract language including regulatory and policy differences among applicable states.
• Ability to perform work accurately, timely and with only moderate supervision.
• Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately.
• Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience.
• Associates or bachelor`s degree preferred.