Director of Retirement Programs

Boston based strongly preferred. This is a hybrid position with an in office requirement of two days per week.

Summary:

Liberty Mutual’s Total Rewards Benefits team is seeking a Director of Retirement Programs to lead the strategy, design, compliance, and administration of the organization’s retirement benefit plans – 401(k) and pension in the US and Puerto Rico, as well as providing consultative support to Canada and other retirement schemes outside the US. This leader will drive initiatives that improve employee financial well-being, increase plan engagement, and strengthen fiduciary governance. Serving as a member of the Investment Committee and supporting the Retirement Committee, the Director brings deep retirement plan expertise, while also contributing to broader benefits strategy with strong working knowledge across health & welfare, leave and well-being programs.

Responsibilities:

• Develop and execute the organization’s retirement strategy, ensuring programs are competitive, compliant, and aligned with workforce needs and business goals.
• Lead and develop a high-performing team responsible for the day-to-day administration and continuous improvement of retirement and financial well-being programs.
• Serve as a member of the Investment Committee and provide strategic and operational input in the fund lineup design, investment monitoring, and fiduciary oversight.
• Support the Retirement Committee by preparing materials, contributing to plan governance discussions, and ensuring compliance with fiduciary responsibilities.
• Ensure compliance with ERISA, IRS, DOL, and other regulatory requirements, including audits, filings, plan testing, and document maintenance.
• Design and drive employee engagement strategies that enhance understanding, participation, and outcomes in retirement programs and financial well-being initiatives.
• Manage vendor relationships, including recordkeepers, investment consultants, actuaries, and legal counsel; oversee performance, contracts, and RFPs as needed.
• Collaborate cross-functionally with HR, Legal, Payroll, and Finance to ensure seamless administration and alignment with total rewards and people strategy.
• Use data and analytics to assess plan performance, participation trends, and opportunities for improvement.
• Maintain broad working knowledge of health, welfare, leave, and well-being programs to ensure integration and consistency across all employee benefits offerings.

• Bachelor’s degree in human resources, Finance, Business or related field; advanced degree preferred or equivalent professional training. Minimum of 10 years of experience in ERISA retirement plan management and in-depth knowledge of IRS regulations, with a strong focus on Defined Contribution plans.
• Ability to analyze retirement plan performance, market trends, and employee engagement metrics to inform strategic decisions.
• Relevant certifications such as CEBS, QPA, QKA, or CFP highly preferred.
• Proven experience participating in or supporting Investment Committees.
• Demonstrated leadership in developing and executing financial well-being strategies.
• Effective people leadership skills with success in coaching and mentoring teams.
• Working knowledge of other benefit areas such as health & welfare, leave of absence, and employee well-being.
• Strong communication, leadership, and vendor management skills.