Benefits Consultant - Program Manager

This position offers a hybrid work structure out of our Boston office, 2 days in office, 3 days from home.

Make a meaningful impact on employee benefits with us. At Liberty Mutual we value your hard work, integrity, and commitment to making things better. As a Benefits Consultant, you’ll play a key role in enhancing our benefits programs, driving design, implementation, and administration of our programs to that support the well-being of our employees. We foster a supportive environment that appreciates diversity and individuality while prioritizing your professional and personal growth.

Liberty Mutual Insurance is seeking a skilled Benefits Consultant to provide technical and consultative support within our Benefits department. If you possess a strong background in benefits program management and are adept at leading projects to enhance employee benefits programs, this position may be right for you. You will play a crucial role in managing benefit programs, vendors and projects, ensuring they meet defined objectives, and providing insights that enhance our overall benefits and well-being strategy.

Responsibilities:

• Manage relationships with external benefit vendors and service providers, including contract negotiation, performance evaluation, and ongoing communications.
• Establish and maintain management status reports for benefits programs and projects, effectively communicating objectives, scope, direction, and status to teams and stakeholders.
• Recommend and implement improvements to benefits programs, services, and processes. Work independently and provide guidance to leaders, team members regarding benefits programs and policies.
• Manage the implementation of assigned benefits projects, executing project plans to achieve defined objectives and deliver outcomes that exceed expectations.
• Oversee acceptance testing for benefits projects, developing test plans and coordinating testing activities to ensure successful outcomes.
• Prepare recommendations, presentations, and communications on assigned projects, aligning them with overall departmental initiatives and needs.
• Ensure compliance with applicable regulatory requirements by developing, reviewing, and maintaining Summary Plan Descriptions (SPDs) and other necessary documentation for assigned benefit programs, ensuring clarity and accuracy.

• Bachelor’s Degree or equivalent training; 5-7 years of progressive experience in benefits management, with strong knowledge of health, welfare, and retirement programs; certification (CEBS, CBP, or SHRM) preferred.
• Strong project management skills and solid experience in leading project-based work
• Strong written communication skills especially in developing benefits-related communications
• Experience with and understanding of a variety of technical regulations and laws (e.g.; ERISA; COBRA; statutory requirements, etc.)
• CEBS designation helpful