GRS Business Operations Director

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As the Business Operations Director within Global Risk Solutions (GRS) North America Operations, reporting to the Head of Operations Solutions, you will lead the team responsible for executing on key strategic initiatives across North America, either North America-wide or as needed in our Major Accounts, Middle Market, North America Specialty and Canadian segments. assist senior executives in making strategic decisions related to the overall business and their respective business functions. Design and lead project teams in the areas of strategy development and strategic planning, competitive differentiation, operating models, and M&A and strategic partnerships and assist senior executives in making strategic decisions related to the overall business and their respective functions. Ensure you and your team to develop thought-partner relationships with executives and managers to serve as platform for strategic advice and future career development.

Responsibilities:

• Lead overall strategic project work across GRS North America, including executing on segment and enterprise go to market strategies, organizational alignment, and M&A/Strategic Partnerships.
• Lead team of analysts and project managers to deliver overall strategy initiatives in various projects and analyses, ensuring quality of work and proper communication among project members.
• Collaborate closely with leadership across North America, Office of Underwriting and Office of COO to help identify business issues that drive additional initiatives and proactive analyses.
• Design plan for projects and analyses in support of functional executives.
• Perform business analysis and evaluate the impact of alternative management decisions on function and financial performance.
• Source prospects, assess strategic fit and drive due diligence for M&A and Strategic partnership opportunities.

• Advanced level of knowledge of financial analysis, marketing, technology, strategic planning, management.
• Strong written and oral communication skills to aid in interactions with senior management, other departments, and industry.
• Capabilities required include resiliency, adaptability, self-confidence, organized, achievement-orientated, collaborative, and openness to new experiences.
• Knowledge, skills are other capabilities are typically acquired through an MBA or equivalent and at least 10 years experience, some which should be in a top-tier strategy consulting role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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