Consultant, Product Research

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

The Personal Lines Auto Delivery teams are looking for someone to be a key contributor to USRM profit and growth goals and help shape and bring to life USRM’s current and future auto pricing programs. You will be responsible for determining product scope, defining requirements according to state regulations and strategy, and execute analytical and technical expertise for states for end-to-end rollout. Additionally, this role will drive proactive and continuous communication with key stakeholders, such as the Director of State Operations, Modeling, Experience & Technology.

The foundational knowledge of our auto product, rating programs, and connections to other parts of the organization gained during Delivery roles provide a solid foundation for a robust path across Product or USRM!

**This position may have in-office requirements depending on candidate location.**   

*Level of position offered will be based on skills and experience at manager discretion.**

Responsibilities:

• Fully own and execute on assigned states' end-to-end rollout of the latest personal auto insurance pricing programs.
• Gather and document product requirements, clearly communicate requirements to stakeholders, and ensure accurate implementation.
• Act as the subject matter expert for the pricing program and assigned states, provide thoughtful recommendations that influence state decisions and help drive corporate strategy.
• Lead cross-functional workstreams and manage moderate to high complexity projects.
• Conduct complex analyses to drive and support business decisions; where necessary, conduct in depth research of competitor offerings and filings.
• Educate IT partners on business vision and plan, and both IT and business partners on the impact of changes.
• Independently manage project timelines, flag risks and develop contingency plans, escalate blockers as appropriate.
• Regularly update leadership and stakeholders on project progress, addressing concerns and managing communication channels.
• Lead job shadow discussions with less experienced analysts. Provides technical training and user support to business groups.

You Would Love this Job if you:

• Like to understand how things work (soup to nuts!)
• Enjoy making a tangible impact to the state or our bottom line
• Excel at project management - this work involves many moving pieces across teams, hand-offs, coordination
• Can take complex concepts and simplify for various audiences
• Thrive in a fast-paced environment with shifting priorities
• Like to develop creative solutions to recurring and unique problems
• Have strong attention to detail
• Appreciate thought-partnering with Directors of State Operations to implement an accurate rating program
• Are a fast learner that can apply new concepts quickly
• Can work independently and manage time effectively

What you will gain from this role:

• Deep understanding of how we build and bring rating programs to market (e.g., data & mechanics)
• Deep understanding of the entire product & pricing ecosystem in USRM
• Gain exposure to many different parts of the organization (e.g., State Management, Technology, Data Science)
• Project and stakeholder management skills
• Foundational knowledge of product & pricing to succeed in Product or other parts of USRM

• Bachelor's degree in mathematics, economics, statistics, or other quantitative field Minimum 4 year's relevant work experience, typically 6 years.
• Master's degree beneficial. Advanced proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem).
• Must have strong planning, organizational, analytical, decision making and communication skills.
• Experience managing projects preferred.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.  

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.  

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.  

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
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