Technical Program Manager - GRS Tech (Strategy, Planning, & Operations)

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

GRS Technology - Strategy, Planning, and Operations is searching for a Technical Program Manager. This leader will be responsible for driving planning and execution for multiple multi-year missions, which require coordination across multiple portfolios and domains. This includes, but is not limited to the following:

About the role:

• Understand the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with
• Drive tech delivery planning and execution of one or more multi-year technology investments that each range from $3m to $10M / year
• Partner with cross-functional group of leaders to help define and sequence Tech delivery for the Program
• Develop multi-year roadmaps with all key tech interaction points, dependencies, to enable sustainable Tech execution
• Bring together cross functional Solution and Portfolio Teams to create shared consciousness of vision and mission, in partnership with Digital Product Management
• Transform ambiguity into clear and concise direction to Product Teams, Portfolio Teams, and Leadership, in partnership with Digital Product Management
• Create clear lines of communication across all relevant teams, identifying and eliminating friction that could impact planning and execution
• Complete dependency mapping across multiple Domains and Portfolios, to ensure Program Increment objectives and plans are harmonized across all dependent teams, and actively drive execution
• Define Program Tech Delivery measures (for example, agile maturity metrics), and report across the organization, including Program Financials and Product Team Health
• Serve as the primary point of contact for the Program, providing consistent, accurate, timely information about the Program, and document and facilitate Tech Delivery logistics
• Keep abreast of evolve technology landscape, both internal and external, to help shape solutions to have technical longevity
• Operate with limited guidance and direction
• Serve as a thought leader in Scaled Agile Delivery and Agile Maturity across the organization

• Highly developed negotiation, facilitation and consensus building skills demonstrated through effective interactions with cross-functional stakeholders.
• Highly developed interpersonal skills to drive and influence major transformational program outcomes.
• Continuous in-depth understanding of Liberty Mutual’s technology ecosystem.
• In-depth knowledge of business operations, objectives and strategies. In-depth knowledge of agile methodology, and ability to mobilize multiple agile delivery teams across multiple domains towards a single mission.
• Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor’s or Master’s Degree in technical or business discipline.
• More than 10 years’ experience in a practice relevant domain including delivering software solutions in an agile environment in the property & casualty insurance industry.
• In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities.
• Ability to promote a team environment consisting of several teams.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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