VP & Sr Director, Products - GDS

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Global Digital Services is on the lookout for a dynamic Senior Director, Product Owner. In this role, you will lead a talented team of product professionals, working closely with our engineering and leadership teams to shape our product strategy. This team is crucial in supporting the tools and services that enhance the experience and productivity of employees, engineers, and business infrastructure across Liberty Mutual. We are especially focused on integrating our taxonomy into our investment management lifecycle. Key to this role is improving data-driven insights and reducing total ownership costs, achieved through better investment strategies and risk-return analysis.

With a customer-first approach, you will drive a culture of innovation and excellence. Your goal is to create great experiences for our customers, make Liberty Mutual the best place to work, and stay connected to business objectives and value. This involves empowering the GDS community and product teams with the data, resources, and autonomy they need to focus on both customer satisfaction and company success, all while ensuring our products and services work together seamlessly.

About the job:

• Works closely with various partners, including Executive and Senior Leadership Teams, Data, Delivery, Architecture, Talent, Financial Strategy and Operations Leaders, supporting communities, BU Agility teams, and business and technology leads to support overall business objectives.
• Develops strategies around product operations, including spend reduction, scaling innovative capabilities, and achieving higher ROI on our product taxonomy relative to baselines and benchmarks in collaboration with TBM and GDS strategic leadership.
• Establishes standard practices among product professionals regarding comprehensive product vision, specific feature strategies, and roadmaps influenced by industry trends and strategic vendor relationships. Utilizes KPIs to make informed recommendations and decisions at the GDS/Tech level, promoting collaboration and improved recommendations within the product taxonomy hierarchy.
• Effectively communicates the product vision to key stakeholders, team members, partners, and Executive/Senior Management.
• Collaborates closely with engineering teams and other counterparts to ensure resource alignment in support of product vision and roadmaps. Examines role and relationship dynamics to improve clarity, culture, and foster career development and advancement across product and technology roles and responsibilities.
• Partners to create data sets that facilitate improved decision-making across ecosystems, domains, and platforms to enhance stability relative to overall product backlogs and provides guidance to product and engineering leadership to support delivery realization efforts in collaboration with the Strategy and Planning leader.
• Defines objectives and development plans in alignment with IT and business goals. Manages team performance to achieve business results and advocates for the Agile development methodology.

• Business expertise and knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, etc.) and a minimum of 10 years` experience in business, engineering, technology and/or consulting.
• Master`s degree preferred.
• At least 5 years` experience managing product management teams.
• Proven business expertise needed to set clear priorities across the product portfolio and drive business value.
• Has in depth knowledge and ability to influence business strategy.
• Possesses strong communication and influence skills within reporting line as well as with IT and business peers.
• Excellent collaboration skills -- leading execution across teams, influencing across organizations, respected, experience of working across levels from developers and designers Demonstrates passion for improving customer outcomes and experiences.
• Embraces change and `outside of the box` ideas-does not feel attachment to the status quo.
• Encourages non-hierarchical culture.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.  

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.  

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.  

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices 

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco