Sr Administrative Associate

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Provides a full range of administrative activities and operational support to one or more managers and/or unit. Incumbents apply advanced administrative skills and a general understanding of business operations to assist with data collection, budget administration, compiling and organizing materials, as well as preparing both standard and ad hoc reports, spreadsheets, and presentations of varying complexity. Senior Administrative Assistants quickly make the people they support more productive by relieving them of more routine work.

This is 100% in office Monday-Friday.

Please note: Advanced proficiency in both written and verbal English and Spanish required.

Responsibilities

Answers, screens and routes telephone calls. Resolves administrative problems and answers inquiries. Greets and directs visitors, as appropriate, concerning activities and operations of department/ division. Arranges meetings and conferences, schedules appointments and performs other duties related to maintaining one or more individual calendars. Ensures materials are prepared and distributed, and handles any related logistics. Compiles, updates, organizes and/or analyzes moderately complex information for inclusion in huddle boards, reports, budgets, presentations and/or customer packages prepares charts, graphs, or other presentations of varying complexity. Coordinates travel arrangements, ensuring efficient usage of time. Manages small scale event planning. Processes related expenses. Maintains/updates staffing lists, organizational charts, employee contact information, department newsletter, etc. Assists with new hire setup/onboarding and training coordination. May act as office/department safety contact and provide support to business continuity work. Receives and responds to correspondence (some of which may be confidential) proofreads, revises and edits other materials for accuracy, thoroughness and appropriateness. Provides support to compliance-related work, to include records retention, reconciliation, and auditing work. Prepares, organizes, maintains and retrieves documents, to include scanning and online archiving. Sorts, screens, and distributes incoming and outgoing mail prepares photocopies, and operates a variety of office equipment. May order and maintain supplies. May administer programs, projects and/or processes specific to the business area supported.

• Ability to apply intermediate administrative skills and demonstrate a general understanding of business operations to perform duties that are routine and non-routine at times
• Highly effective interpersonal skills (particularly tact and diplomacy), organizational and communication skills required to resolve most problems and only escalate the most complex issues
• Ability to exercise judgment to shift priorities, organize multiple tasks simultaneously, and work with minimal direction on most tasks
• Intermediate skills required for using software applications (MS Office) to create both standard and complex exhibits, presentations, reports, spreadsheets, etc
• Typically requires at least 2 to 4 years of administrative experience, which may include successful completion of an administrative assistant certificate program
• Bilingual in English and Spainish required. 

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.